Many paid services, with no real help and support. Create virtual customers and projects. I, as a performer, undertake for the execution of the project, and the customer disappears without even presenting details about the project. As a result, I am unable to even start the project. Service debits from my account Brokerage and my claim says: "through our service, you communicate with the customer, which means we will have a service." And this is despite the fact that I make monthly payments for the use of the service. Contacting Support - completely meaningless!
Hi, Aleksey. Our Support Desk is available 24/7 via chat and email. We can assure you that we will assist you with any concern you have once you contact us. We hope you can get started on the site already. For starters, we have compiled self-help articles for our users: https://www.freelancer.com/support