Al C.

I had a portable air conditioner delivered to my second floor apt. I set up Fed ex. Account on line giving my delivery preferences. They were not followed. Checked and got an email few minutes after delivered. Found it outside my small apt. Building. Never buzzed any apt. (only 8 apts. So anyone would let in) Didn't follow my preferences that I wasted my time filling out. Not impressed. Why do they ask for preferences of delivery if not used... I found out later that my delivery preference were added to late (my fault) to be followed but the delivery person was NOT supposed to leave it outside. My phone number was on the box so could have called me. Fed ex said they are not supposed to leave outside building.