Albert d.

Received the package in The Netherlands after a week or so. Very happy with the way it was boxed and the package was complete. The customer service has been great too. I ordered a black IP Cam and immediately after ordering it I wanted to change it to white so I had a chat with someone from the after-sales team. They were very responsive and helpful. I made a ticket and was told that I could simply apply for a RMA and send the black camera back. After doing some thinking, I decided to keep the black camera. At the beginning I had some issues to view the camera. I followed all the steps from the manual, which is quite easy to read. However I got stuck on the P2P ID Finder software. The software recognized my internet settings but it didn't find the camera. This was very frustrating for me as I am quite tech savvy and couldn't figure out what the issue was. I decided to skip this software and try it on my Android phone. I downloaded the software and after clicking on search, it found my IP Cam. The IP that was shown in P2P ID Finder didn't correspond with the IP that the camera was on, that's why it didn't find anything. Having the correct IP in hands now via the Android app, I was able to reach the camera via my browser and set it up correctly. I have it now working on my browser (IE and Chrome), Android, iPad (iOS7) and even from outside my home network (from work) after doing some port forwarding. The image quality is not very sharp, but for 31 euros (total price) I am very happy with it. The only thing I can remark is that the audio from camera to other device is VERY low. From device to camera it's pretty decent. I guess we will be buying a separate audio baby monitor and just use the camera for the video. All in all, I surely recommend this camera and the services from Light in the box. Cheers, Albert