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Two days ago i had ordered two laptops from alibaba.com, but seller telling me now to pay more money, because they can not do chipment. I understand that I cheated?
Albertas C.'s review of Alibaba earned 4 Very Helpful votes
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Dear Alibertas,
This is Echo from Alibaba International Service and I understand that you want to know if you met with a scam or not.
In international trade, as you can understand, the shipping expenses and customs costs fluctuate constantly, therefore all the terms have to be agreed and put in the contract as detailed as possible. If you placed the order with Trade Assurance or Secure Payment, please contact our online customer service and provide them with your account information as well as the order number for further help:
1. Go to our customer support page: http://service.alibaba.com/buyer/contact_us.htm
2. Click “Live Chat” to tell our agents about your concerns
Thank you for your cooperation and support.
Regards,
Echo
Alibaba International Customer Service