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Alanna P.

1
Level 1 Contributor

Contributor Level

Total Points
243

3 Reviews by Alanna

  • ChicMe

4/26/23
Verified site experience

It said if I added to $85 I would get 50% off, it was a lie and it didn't discount the order 50%. Why lie and make stuff up. I don't know if I ever want to use this site again…. Guess we will see if the clothes are actually how they look.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

  • SpyFly

11/16/19
Verified purchase

I can't find any mugshots...

* SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Kelli M. – SpyFly Rep

Dear Alanna,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

  • FUNkypair

2/19/19

If I could give zero stars I would it was the worst online shopping experience I have ever had! Beware!

I ordered shoes through this site which didn't fit even though with that brand I always order the same size this pair didn't fit. If you are going to be a company that sells shoes you should make it easier to return. I asked for the return. I then emailed asking for a return label of what I do to return. No response. So I finally tape the box up because it only came with the box with paper around it. It already cost me $11 to return and would have cost another $6 to buy a box. So I taped up the box and sent it back. They then only refunded me $26 for a $43 total pair of shoes. So $26-$11 I'm at $15 back for a $43 pair of shoes. If I would have known they had horrible customer service I would have kept the damn shoes. I pretty much flushed $30 down the toilet. I'm a single mom and $30 is a lot of money and I needed those shoes for work.

I don't like buying shoes online as it is but I don't recommend using this company because if you have any issues you are stuck with the shoes. I'm doing everything I can to recoup the money from this scam. Do not order! There are many other sites that have good return policies and great customer service that are worth the extra couple bucks. Learned my lesson!

Alanna Has Earned 3 Votes

Alanna P.'s review of FUNkypair earned 3 Very Helpful votes

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