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Alan D.

New York City, United States

Contributor Level

Total Points
82

1 Review by Alan

  • NetZero

12/24/22

Easy to install and get going. Sometimes... however ending your account or closing out business is not so smooth. I called customer service several times and was assured the account was closed only to see it MAGICALLY reappear on my bank statement two months later. This happened several times. Always the same reassurance that the account was closed and there'd be no further charges. Only for it to appear over and over. Finally had to change accounts and close that one to deny them access to anymore of my money.

Tip for consumers:
just like pregnancy.. easy to get into... but months to get out of

Products used:
internet

Service
Value
Quality

Alan Has Earned 2 Votes

Alan D.'s review of NetZero earned 2 Very Helpful votes

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