Alan D.

Quick points:
-> DO NOT buy from this website.
-> If you decide to buy anyways, use Cash On Delivery ONLY and make sure the product is the right one before you pay.
-> Their website looks very polished, but underneath that, this shop, if not a complete scam, is close to one.
-> Don't believe that this company actually cares about customer satisfaction just because you see them respond to negative reviews here. I am fairly sure they do this to draw more people in and waste their money and time.

I ordered an iPad Pro from here because it was more than a 100 USD cheaper than in every other place. But alas, because it was taking days for the company to "prepare" my order, I started questioning it. On the 4th day of them "preparing" my order, I realized that the thing I had ordered had the product I wanted in the title but another, older and cheaper product in the "details" section. I wrote to the chat agents to confirm which product it was, but they were very unhelpful, not answering my question and saying that "the website has a some updates" over and over again. I called them out on it, saying that they were being misleading and lying, and the only response I heard was, "I'm sorry to hear that." Like any sensible person, I decided to cancel my order, with, again, an astonishingly insincere chat agent. Luckily, I had chosen to pay with Cash On Delivery. Otherwise, I do not know what would have happened to my money, judging by the other reviews.