So i placed an order and maybe this was my mistake for not writing down my order number right after my payment was accepted, but i never received a confirmation email and my online account (which you have to register for) was not created. So i contacted them with all of the information I had, shipping address, billing address, amount of order and they said they couldnt help me without the order number and not to worry because payments arent released until i confirm that i have received my order. Well i have no idea if or when this order is coming because i can't track it! So now, i have to sit and wait for either 1) the order to show up or 2) my funds to be released back into my bank account. NEVER EVER EVER AGAIN! I order wholesell a lot and i have NEVER had this problem until I decided to try a different site!