Anthony D.

I ordered something weeks ago to avoid the Christmas rush and it was delayed a good week after it left fragrancenet.com's warehouse. Turns out a company ontrac does the shipping. When it finally arrived 2 weeks later we have on video the driver putting it at our office door, going back in his car (an unmarked minivan), then coming back out and taking it back, but the driver marked it as delivered. Ontrac started an investigation but I obviously don't have my product. I waited on hold for 25 min with fragrancenet.com for them to send me a replacement product. While on hold I emailed them asking the same question and they cancelled my order. So now I was was stuck finding the product elsewhere. Would not recommend or buy again regardless of price.