Adele L.

I have booked a beautiful appartment on airbnb using their host for a appartment in amsterdam! Little did I no that the host needed a bank transfer of £550 to pay, of corse I paid this thinking this is how it's done on air Bnb as air Bnb had not clearly put on website that you actually pay them who then pays the host! It turns out now that as soon I paid this amount all contact was lost and the advertisement of the appartment was taken down off the website and now I am out of pocket for this amount of money! This's my hen do and it's caused so much upset and distress. I cannot afford to lose is much right before my wedding. I worry also that air Bnb do not. Heck these people out to see if the host is the real deal! So this person could con a lot of people including myself! I have contacted air Bnb three times but no response! EVEN MORE ANGRY! I do not recommend this company what so ever!