Adele F.

Plants shipped without proper protection. No effort to correct or even acknowledge this issue. This has happened 2x to me so consider me the loser here -- I gave them another try knowing that the first shipment was poorly packaged. If you get thriving plants from this company, you'll have lucked out. If you get damanged, dried out or dead ones, according to their guarantee, you can return them --? Seriously. Return the plants for a full refund -- knowing most people won't do that and then continuing in their poor practices and assuming than the majority of consumers won't package up a dead plant. This is a company that does not care what you or anyone else thinks about their service.