Had to cancel my t Mobil account they couldn't port my numbers and photos over from Verizon no problem, understand. So I Canceled my account and tried to send phone back what a joke been to the store three time and on the phone four times just trying to return the dam phone and get different people tell me how to do it and nothing works now back to the store again,Plus I have to pay to ship it back Really terrible customer service thry have gone down hill in the past 6 years. *******@ck to Verizon I go