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She did not attend the scheduled lesson as we kept waiting, Tutor was not available as per the last minute message.
Also she has had 2 lessons so far, both poor quality.
First lesson call was dropping off every 5 minutes
Second lesson she was told that she cannot have audio lesson and need to talk to customer service so we discontinued after 15 minutes into the class as it was not making sense.
I have left a message for Customer Service team so far no response.
VERY DISAPPOINTING EXPERIENCE. ZERO RATING
Achal S.'s review of TutorVista earned 2 Very Helpful votes
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My daughter was struggling with her class in Algebra I and II. I paid TutorVista for a 3 months....
I purchased a year plan for my son which cost me $600. Since they took my money, and then stop...
Dear Achal, we apologize for your experience and regret the inconvenience caused. We request you to email our Customer Care team at care@tutorvista.com, our customer service representative will get in touch with you and help you by assigning expert tutors as per the requirement. Technical issue you were facing during audio session is resolved now and it will not be repeated. Thanks, Tutorvista Customer Care.