Shameful - that's the only word that can be used to describe this company. They take your money and don't send the product. Believe me, *ANY* positive review you see here is from the owners - there is NO WAY these are consumers. They have zero customer service, don't answer emails, don't provide a phone number. The "Customer Service" link on their site does nothing. HUGE SCAM! Stay away!
Hello Ac,
Firstly, thank you for your purchase. Our top priority is ensuring customer satisfaction with every purchase.
We understand that sometimes mistakes happen and as a result, the customer is not fully satisfied. It is clear based on your response you are not completely satisfied with our service. For this inconvenience, we are truly sorry. In order for me to assist you with this transaction and ensure you are fully satisfied, could you please provide me your order id or voucher number so that I can look up your order.
Our ultimate goal is to ensure customer satisfaction and it is my promise to you that we will try our best to resolve your issues and compensate you for any inconveniences.
Kind Regards,
John B