There seems to be only two guys that work for this company. Initially I was dealing with a great tech support person. Then in June 2013, when I wanted to add the same features from my old website to my new one, the mobile search function no longer worked. Their new guy couldn't figure out how to make it work. Since most of my clients use mobile devices, it was pointless having this service. The guys removed the feature from my site as soon as I said I wanted to cancel. However, I prepaid for an entire year's service and I still have six months left. Now they don't want to refund my money for the rest of the year even though I haven't used it yet. This company is horrible. They changed their name to Websitebox so buyer beware of that company too!