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Abe S.

Contributor Level

Total Points
100

1 Review by Abe

  • Kogan.com

11/11/20

Order products and only WHEN you complain they'll change the shipping details to 'marked for pickup' and then they just wont move. Days or even months (yep months) go by and they send multiple standardized replies repeating the same excuses, check the tracking number, even when you quote them the tracking number, saying please wait an EXTRA 10 days FROM NOW because of covid, when I've already waited weeks. They stonewall you and do nothing about your order. They have consistently misrepresented stock levels. Then they try and buy as much time in hope that they either receive more stock or till a customer gives up. Honestly - if you're saving something under 50 bucks by using these guys it's not worth it. The definition of obfuscation.

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