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Abe R.

Contributor Level

Total Points
88

1 Review by Abe

  • LawDepot

1/28/16

I logged on once never used the account, and never gave it a second thought. Seven months later I realize they have been hitting my credit card every month, no receipts on invoicing nothing. Every other account I have sends me receipts every time they take a payment. These people rely on the fact that people get busy and tied up with other thing in life and just keep collecting till you notice.

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Cynthia S. – LawDepot Rep

Thanks for your comments. Our records show you selected a 7 day free trial subscription offer on June 10/15 and you did not cancel until January 25/16. As a courtesy, we have refunded the last charge that occurred on Jan 18/16. The refund does take 3-5 business days to fully process.

You created two different documents in your account and created templates for three other documents.

When you select the license to print, you can choose three different options. The 7 day free trial offer does clearly state the need to cancel within 7 days or the account converts to the monthly plan until cancelled. The credit card page recaps the same information as does the receipt page. Immediately after the license selection, we send you an email which also recaps the terms of use and the date and time to cancel by appears in bold print. We also send an email on the first day of billing. You receive your monthly bank statements to view all charges occurring in your various accounts or you have instant online access.

We provide a one time charge Basic license option which you could have selected instead of the free trial. If you select the free trial, ensure you comply with the terms of the offer you are selecting.

Abe Has Earned 8 Votes

Abe R.'s review of LawDepot earned 8 Very Helpful votes

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