My husband purchased a new cpu and motherboard, among other items. Basically a new build. Only to be sent a dead motherboard or cpu. The tech company that helped us (at a computer tech)suggest we send both back and get get ones. So on their advice, that's what he did. Newegg received the broken parts and said to us. We will refund your money and you can purchase again. That they couldn't just trade for other parts ( apparently they they dont have them, thats bs based on what they said next). However, hubby got black Friday deals and they were not will to honor the price. Told him to buy them at the current price and we are just out of luck. It was a $400 difference. After more investigation and shopping around, there are more and more of these same stories.
All I'm saying is buyer beware. Shop local and you will find a better deal and more support. Newegg is Canadian and if you shop at a Canadian store, they have to at least price match of not beat it.
Do NOT shop at Newegg, not worth it.