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Gaylene J.

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Total Points
80

1 Review by Gaylene

  • Enterprise Rent-A-Car

3/1/24

I reserved a minivan at the Lexington KY Airport enterprise got there to be told they don't take visa debit. Ok its an airport thing. I actually called the reservation line and found out I can go off the air port and the card will work. Made my reservation and was half way there in a Uber when the guy I JUST made the reservation with called me and told me he suddenly doesn't have a mini van for me. That all of a sudden he realized he had 7 reservation but only 3 vehicles. I asked about other offices he said no one in Lexington KY had any. I'm extremely extremely dissatisfied with this company. And I feel disrespected and lied to.

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