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ZyngaReviews 144

1.4
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Zynga Reviews Summary

Zynga's reputation is marred by significant customer dissatisfaction, primarily due to perceived unfair practices and inadequate customer support. Many users express frustration over issues like account suspensions, loss of purchased chips, and a lack of effective responses from support staff. Complaints about game rigging and the presence of bots further exacerbate concerns, leading to accusations of a predatory business model. While some players appreciate the initial engagement and entertainment value, the overwhelming sentiment points to a growing distrust in the company's practices and a call for accountability, prompting many to advise against investing in their games.

This summary is generated by AI, based on text from customer reviews

service
58
value
56
shipping
22
returns
29
quality
44
Florida
1 review
4 helpful votes
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TOTAL RIPOFF!
July 8, 2024

Don't play any games on Zynga because they get your personal information when you sign up, then sell your personal information to other companies. After doing this, if you do not send them money, they will let you play for a while then suspend your account and then cancel it without a good reason. A total ripoff!

Date of experience: July 8, 2024
South Carolina
22 reviews
83 helpful votes
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I am so done with this gaming company all they care about is $$$$$$$$$$$$$$, to fund their fleet of Citation X jets and airships, not to mention their eating out at the most luxurious diners and restaurants at player's expense here, these crooks are even giving Wizard of Oz a terrible name none the less, not to mention the actors and actresses that played in that movie more than likely don't receive a single thin dime to their name, very disgusting if you ask my oppinion.

Date of experience: March 1, 2024
Illinois
1 review
1 helpful vote
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YOU STOLE MY $13.00
February 23, 2024

I HAVE BEEN A MULTIPLE GAME CUSTOMER FOR OVA A DECADE! NEVER THOUGHT ID LEAVE CUS UR A CHEAT!U STOLE

Date of experience: February 23, 2024
Australia
5 reviews
4 helpful votes
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Zynga promote a credible and fair system but I have found this not to be the case. When people buy chips the playing field must be fair to all players - Zynga's algorithm for their OMAHA game is wrongly developed and has a plethora of fundamental issues. They give a higher credence to lower ranked players on high stake hands,

Date of experience: January 29, 2024
Florida
1 review
1 helpful vote
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Scam
December 18, 2023

Don't buy chips on this game. Once you start you will be guaranteed to loose to these types of hand. Full house and one of their company players will have 4 of a kind, you will get a straight and they will have one card better on the same straight. These are just examples many others things like this will happen. If you buy their chips you are always going to loose.

Date of experience: December 18, 2023
Tennessee
1 review
0 helpful votes
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I am so incredibly unimpressed with Zanga's quality assurance commitment because there's not a day that goes by that this app does not function properly. You guys really need to get somebody who knows what they're doing to get this application together. I would be very embarrassed as a company and you should be for putting out a product that Works, but causes almost as much discomfort as it does fun just trying to deal with it to play the stupid game. If you think I'm over exaggerating, I'm not. And I'm sure there's 1 million or two or three that feel the same way. Literally, every time I play the game, I didn't get a message saying you've been waiting 16 hours for your opponent and it sends me a nudge message. This is only one of many many glitches. I just played the game on my phone and now it says I either need to login on the Facebook app or login to play but neither link works. These are only two of many glitches and that is not an exaggeration. I love the game, but get your $#*! together.

Date of experience: December 14, 2023
Pennsylvania
1 review
1 helpful vote
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Rip off
December 9, 2023

They MAKE you play at levels that you can't possibly win without buying more tokens. You can't play JUST to enjoy the game, which is sad because I used to LOVE this game. I can't afford to keep buying tokens to play. I deleted it after reaching level 44 and being told that I HAVE to buy tokens in order to play. Zynga is a total ripoff!

Date of experience: December 9, 2023
GB
1 review
1 helpful vote
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I have been on this site 10 years plus. When I first played I made several friends! The game was honest and genuine! They have lost their way with rediculous odds games! Just don't bother!

Date of experience: November 26, 2023
California
1 review
2 helpful votes
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Scam
October 31, 2023
Updated review

Straight up fraud, they want ur money I just lost 470 billon chips and bought 60 bucks worth and lost all those too, $#*! the owners of Zynga! Die slow $#*!

Date of experience: October 31, 2023

Rigged!
October 26, 2022
Previous review

They need to take that site down already and they need to be held accountable for stealing people's money! Rigged rigged rigged! You pieces of cow dunk! And they only comment on good reviews and display good reviews! Suck it pathetic losers getting rich off scams and stealing people's money! Your know better than those criminals on the streets...eat it choke slow

Date of experience: October 26, 2022
New York
1 review
2 helpful votes
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When you go into choose a table it sends you into the most expensive table and takes a chunk of your money. I didn't choose a 50 million table it just sent me there and took 100 million and on top of that gave you off suit 2 and a 5
This has happened so many times I had 5 billion and it went down to 1.5 billion all in 3 minutes with me trying to get out of the game and it just throwing me in hands
Such a rip off

Date of experience: October 20, 2023
GB
1 review
2 helpful votes
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Computer scam
October 6, 2023

You win big at first, then you lose. Top up money same again. It's not worth the investment for the reward. You will always revert to top up. You have been warned.

Date of experience: October 6, 2023
Massachusetts
1 review
3 helpful votes
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WORST POKER APP EVER!
August 25, 2023

Zynga poker is the definition of a scam! When you first sign up, you win about 80% of your hands. Then you slowly start to lose all of your "free chips" and they bombard you with offers to buy chips. As soon as you start buying chips, you will lose about 70% of your hands, mostly which happens on the river. They have bots that cheat and there's nothing you can do about it. Stay far away from this app, I would give it -10 stars if I could!

Date of experience: August 25, 2023
California
1 review
2 helpful votes
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Garbage game
August 20, 2023

$#*! you and your cheap $#*! cheating game rigged garbage $#*! river bad beats hope you and your moma chokes on a chicken bone

Date of experience: August 20, 2023
Arizona
1 review
2 helpful votes
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Invested over 100.00 in the first month of playing their game only to log in one day as a new player going through a tutorial again, all my purchases and progress wiped. Now their customer support…after telling them the account is gone they asked me to send them the user ID number in a screen shot….to….an….account….I….can't….access. The. They asked for screen shots of bank records showing purchases. Because the first thing I want to do is show more financial information to a company that just robbed me. I gave them all the info I was able to give off memory regarding what my old account was and the end result was them read king the same questions over and over to info I can't retrieve because of them wiping my account from the face of the earth. Do not give these scammers your money.

Date of experience: August 15, 2023
Florida
1 review
2 helpful votes
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Some loser on Zynga support had the nerve to tell me that they may no longer reply to my inquiry bc they had already addressed the topic.Excuse me sir, if the topic was addressed- I would not be asking for support. Definitely demanding my money back!

Date of experience: August 8, 2023
Georgia
1 review
5 helpful votes
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Terrible app
August 3, 2023

This game is full of $#*!! They have you sitting in a room poker room to gain momentum, just a take all your earns just for you to purchase more chips and then double charge you for purchases! This app is Rigged! They create characters to come and win all the chips and leave the room! I have a case against them now for taking extra money off my card. My advice DON'T USE ANY CARD TO PURCHASE ANYTHING OFF THIS APP!

Date of experience: August 3, 2023
Illinois
1 review
2 helpful votes
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This company needs be turned into better business bureau. I have bought coin packages and some times don't get what I bought. And other times it's like you constantly loose.

Date of experience: July 25, 2023
Greece
2 reviews
3 helpful votes
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ZERO RATE!
July 11, 2023

If I could zero rate them I would. No fixes in bugs even if you are paying user! They cheat in games with bots and workers in anyway they can.

Date of experience: July 11, 2023
North Carolina
1 review
1 helpful vote
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THE DEALER CHEATS THEY WITH ZYNGA TO GET YOUR MONEY SUUUUCCCKKKKSSSS!
VIPS HAVE ALL THE FUN PEOPLE THAT SPEND THE MOST MONEY FAKE POKER BET YOU NEVER MAKE UT TO DIAMOND STATUS WITHOUT MONEY THEN MABE YOU CAN WIN

Date of experience: June 30, 2023
Thailand
1 review
2 helpful votes
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I have been playing Zynga Poker for more than 10 years and in the beginning everything was fun and good however, over the last 4-5 years, I noticed more and more accounts playing the game without a proper profile photo or even name! These accounts are obviously fake as instead of playing poker, they were playing bingo. Raising on every hand regardless and incredulously, winning on most hands majority of the time on the last card. I have amassed hundreds of billions of chips but my account was suddenly blocked as Zynga claimed that I had abused their terms and conditions, even though I have been playing this for more than 10 years! Zynga protects these fake accounts and continue to enable them to cheat, rather than genuine players like myself who have invested lots of time and money playing this game as I enjoy it to pass my time. Stop being cheated like myself and the thousands of others. Go play something else which does not focus on generating money instead of providing their customers with a fun past-time. You can read other reviews on many other platforms and you will see that what I have gone through is a common occurrence to many other players who used to be regulars but have not totally turned our backs on Zynga. Do the same now before it's too late!

Date of experience: June 23, 2023

About the Business

Online games & mobile games offer limitless fun! Play the most popular free games around by Zynga - Farmville, Hit it Rich, Zynga Poker and many more!


zynga.com
Founded in 2007