I sent Zulily customer service a polite email, attaching relevant screen shots. (in 286 reviews)
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I have never been so disappointed....basically with myself. First of all, I DEFINITELY should have read the reviews before I ordered. Secondly, I should've talked with other people I know, about ordering clothes online, to get some wisdom about the process. I ordered over $200 worth of clothes and could only fit two things. **** If you are a large, plus sized woman, never order from a website that does not have a return policy.**** When I shop at Lane Bryant, Ross, or Catherine's, I normally wear 2x but some things I need a 3x in. So I thought ordering 3 X's from Zulily would be fine. WRONG!!! Every single thing ran small. As I stated earlier, I could only fit two things and they were tight. 100% RAYON WAS A JOKE! There was a slender model modeling a dress made of 100% rayon. The dress came below her knees and the sleeves came down to the middle of her arms. When I tried it on, I couldn't get it over arms and it only came to mid thigh. Two other blouses, that looked very shiny and flowy, and cost me $25 each, we're made of 100% cotton. But its my fault that I didn't look at what the material was before I purchased them. So, my advice is read & check the material before you order, order at least one to two sizes up, expect to wait at least almost one month to receive your items and lastly, WHAT YOU SEE IS NOT ALWAYS WHAT YOU GET!
Why Is the sizing always off, the products are not described as they really are, everything I ordered was just junk, and you can't return anything, I am surprised that they are still in business, and the Long long wait for your products, stay away from this site, they should be closed down
Where does this merchandise come from? You can tell there's no quality control. Sorry Zuily you've lost a very valuable customer so would have purchased lots from your site and recommended this company to my co-workers but have gone back to say DONT ORDER FROM THIS SITE. You could have a good product if you put better quality and ensure customer satisfaction. It's only a matter of time you will run out of people who will give you a chance. Cleanup your act!!!!
Tip for consumers: Don't order to avoid disappointment and they will not accept returns.Ask G about Zulily
I didn't find any reviews from this site earlier and guess they are ashamed of adding customer reviews. The pictures may have no correlation with actual products. They probably try to follow the picture to make your items after getting our oders. Pure crappy stuff and smell terribly like just coming out of sweatshops
After reading all the negative reviews I was really hesitant to order anything from Zulily....but, I ended up ordering 2 pairs of shoes from Zulily. The first pair I love and they came in after only about 2 weeks (surprise). The second pair I love as well but the soles are very slippery (will have to do something about that). Anyway, I was pleasantly surprised that they came in so quickly and were a very nice material. Now, let's see how my bill is handled hopefully no mistakes will be made. After reading the negative reviews about the clothes, though, I will absolutely not order anything from them.
I have ordered from Zulily and had some good luck. However, I am now seeing the same items in stores and online for the same or even lesser prices. The original prices are bogus. I would prefer to buy the same items from businesses that send them quickly.
I do have to say, customer service has been nice. They will not take returns, but they will give you credit most of the time. Still not really worth it.
Ordered a dress and pair of shoes. They both looked nice on the website. The dress, well it probably cost a dollar in fabric and labor and the shoes? I was almost floored by the fumes from the shoe material when I opened the box. Looked so much cheaper than in the photo. They have a nice website and a good photographer but their merchandise is JUNK!
I placed an order on May 12th. It is now June 18th, and I still have not received my entire order! About three weeks after placing this--my first (and last, I promise!) order--I was informed via email that one of the items was no longer available and I was supposedly given a credit with Zulily. This is a credit I have no idea how to access, but this fact does not matter, as I will never use! Now, Rather than accepting this useless, to me, credit, I'm left with attempting to get my charge card credited for this unavailable item. The four remaining items in my order have been delivered in two shipments, so far, and I'm still waiting for the last item to arrive. This is VERY poor shipment service.
A six-pack of liquid hand soap was a good buy and worth it's price. However, the other two items in my order (a dress and a cardigan, with the second cardigan not yet received) are definitely NOT good quality. They looked great in the photo and seemed good in the description, but, In reality, they are junk...made in India of cheap fabric and shoddy workmanship. Had I seen them in a store, I would have walked right on by. I can buy much better junk at a K-Mart or Walmart!!!
My entire experience with Zulily has been a huge disappointment! I will not be a repeat customer!
I ordered 2 dresses and a cam 3 weeks ago. Waited and waited, but they wasted no time in charging my credit card. I called them and they said that orders come from other suppliers. I asked if I could cancel my order and get a refund and she said No. I asked her if I received the order and I didn't like it, she said No. I just received a email stating that the shipment is going to be delayed and if I wanted to cancel it I could. So I cancelled it. But, if the order is shipped out in the next 30 days they will not cancel it and go ahead and ship it. So I have to wait another 30 days to get my money back or get more order which I might not like and I am just stuck with it. I will never order from Zulily again.
just received my order from zulilly, wrong color, puckered hems, with threads hanging, and neckline that only someone with a shrunken head could fit their head through!! Supposed be to be XL, perhaps in the world of lilliputians. Never ordering through them again!
Placed an order on 5/11/2015. After two weeks, I called and was told that my order would not be shipped until 6/13. After waiting for over 30 days, I cancelled. Part of the order came two days after I cancelled...I didn't even open it...I just sent it back. Friends told me that they have ordered from them and received cheap, ill fitting merchandise. I will never visit their website again.
I tried for three months to get Zulily to send me the missing part from An almost $200 Plow and Hearth rocker. It was usless without the piece which held up the seat. They kept sending me the same promises to get it sent -- two emails from two different service reps spouting the same "I remember my grandmother's rocker and how much fun it was to relax in it" exact same words. Finally I wrote to the Better Business Bureau in Washington state and got the part within a week. It appears they often ship seconds or defective merchandise and try everything NOT to give you a refund.
Product quality: 3 of 5
Hit or miss. I've learned that apparel is a hit or miss, and since they have clearly stated up front their no return policy, I often don't order anything unless it's an item I'm already familiar with in regards to its quality and size. In general, apparel has been of a lower quality than I'd hoped for, especially for women, so I skip these. Otherwise, I just purchase items that I'm already familiar with (mainly housewares, toys, kids clothing and shoes).
Use of site and purchasing experience: 4 of 5
The Zulily app interface on the iPhone, the iPad, and on its website are all very user friendly. One improvement would be the ability to see all clothes by gender and size (and not after selecting by brand first).
Processing & shipping: 4 of 5
I carefully read through Zulily's purchase/delivery process, so their relatively slow shipping speed (especially compared to the usual online stores) was no surprise to me. Unless noted as guaranteed delivery by a certain date (i.e., Christmas season) under EACH item, expect items to take about 6 weeks to be delivered. Also, as someone else noted, their products are not owned by Zulily unless otherwise noted. They will buy from the manufactures AFTER receiving our orders so the process takes much longer. In my experience, if an item goes out of stock from the manufacturer after I've placed an order, Zulily has either 1) notified me with a later ship date or 2) refunded me along with extra cash for future spending (i.e., $10) for the inconvenience.
Customer service: 5 of 5
Excellent customer service. I always get a prompt response from them with very thorough explanation of any question I pose. One time they were slow to respond, but they quickly explained their situation and also sent me store credit for the delayed response! On another occasion, it'd been over a year since I'd purchased an item that I realized part of the product package was missing (a book set, missing 1 item) because I hadn't fully opened the box until the later date. I wrote them and they immediately apologized, said it was no longer in stock but gave me a reasonable partial refund. It's their customer service that keeps me coming back to their site.
Tip for consumers: After you've done your due diligence and price-compared with other online stores, Zulily is a great site to purchase bargain items if 1) you can wait 1-2 months for shipping, 2) you are already familiar with the quality of the product prior to purchase, and 3) what you selected is a non-essential item (you can live without it in case it's no longer available). If you want something at a certain date and are unsure of its quality, might be best to skip it to save you from unpleasant surprises orAsk Gab about Zulily
After saving every dime I had to buy a few clothes for myself, I finally settled on this place because of price. Well, I ordered clothes for the plus size person I am, but these clothes wouldn't fit my 12 year old grand child. Of course there are no refunds, no exchanges for a bigger size... this place is nothing more than false advertisement at it's best. It reaches the extent of conducting a criminal business after reading the reviews. I lived and learned; I should have read the reviews first.
Tip for consumers: DO NOT BUY FROM THIS SITE!Ask Barbara about Zulily
I am now boiling mad. I've read the reviews for Zulilly.... apparently my experience is not unique. And I have not heard back from anyone. Here is the email I just sent to customer feedback.
I've decided to forward a message I just emailed to customer service.
I am from Seattle, my experience with Zulilly.com has been dismal, your website states:
How we're different:
We work with thousands of different brands and we don’t store inventory. Working this way helps us keep prices low, and it means we can offer fresh products every day. Our usual time from order to shipment is 10-14 days. Perhaps you should say something like... Our goal is to have your order completed within 10 - 14 days. Your experience however, might be different.
Here is the email:
I'm emailing to try to get shipping information.
My order(s) were placed 10 days ago, and so far I've received one item. (Which by the was was disappointing, I considered returning it but frankly, I have little faith in this .com)
Last week I called to try to get an idea when my purchases might be processed. The representative was very polite and stuck to the script but was not able to give me any idea on what to expect/when.
I told him that I shop almost exclusively online because we live in the country and our options are very limited. We discussed your immediate competition, Amazon and the stellar service they give. He pointed out that I'll save a couple of dollars per item through Zulilly. Whoop, whoop. Big deal.
The three above referenced orders are pretty good sized orders... having said this, unless I can get some specific information about when I can expect delivery, I can tell you, I will NOT shop this online store again.
As I previously stated, I have considerable experience shopping online and have NEVER experienced anything like this. Put yourself in the shoes of your customer. You've just ordered quite a bit, and you are eagerly waiting shipment. Tick-tock, nothing. You call customer service to be told in detail how Zulilly works and the bottom line is... we have no idea when you will get your packages. In the future, you will want to consider shopping for the upcoming season, not the season you are in. WHAT?
Guess what folks... it's 2015. Not happy, not satisfied... Just looked at the order status, once again... no movement.
This is ridiculous.
I finally received a partial order over the weekend. Leggings are fabulous and shoes adorable. The other items are as others have stated, cheaply made but doable. They will maybe make it a season, so the price is appropriate. I may use them again for shoes and leggings... customer service (the actual servicing) is poor at best. If you choose to use Zulilly, be prepared. Don't spend a lot because if you don't get the item, it's no great loss. If money is tight, DON'T.
Why am I always over charged? I just closed my account because it is not worth it anymore to do business with Zulily. Every time I place an order I either don't get the item or if I do I am over charged. On my last order, I ordered 2 pair of shoes. You got it, I was charged for 3! When I called them I received a excuse that they had a refund approval code on their records where my over charge was. I called my CC company and they said no it's a charge! When I explained the problem, they were kind enough to give me a credit so I didn't have to call Zulily back and fight with them. That is why I have been with this CC company since 1977. They take care of their customers.
I did call Zulily back and close my account. They have lost my business and I will shout it from the mtn. tops how bad they are!
I ordered 6 items from zulily.com for $191 and after 2 weeks followed up to see why I hadn't received them despite being charged for the items. The representative said they were waiting for my entire order to be available prior to shipping which would be 2 more weeks. I asked if they could send the items that were available and they said they don't do partial shipments. So, my card was charged on 5/17 and I still don't have the items on 6/15. They said they will ship this week and I should have them in 5-10 business days. Seriously?!? Not happy with their business model at all! Update: Finally received items and believe me, not worth the wait! The sizing is very inconsistent in addition, there was one item that did not even look like the picture (ordered a cute black and white dress, they sent a blue, white and red dress with the same name and item number!) According to their website, their return policy is: "If you're disappointed with your order, please contact our Customer Service team. We are never able to accept returns on intimate apparel, shapewear, swimsuits or rashguards, or any personalized items. Unfortunately we are also unable to facilitate exchanges." This is the WORST experience I have ever had ordering clothing from the Internet and won't be using the site again!
I ordered 7 items from zulily and I really liked 3 of them. The lowdown-depending on the designer, some of the clothes advertised on zulily do not look the same in person. In person, all three of tunics I ordered did not look like they did on the website. The material was cheap and overall the items were disappointing, and there are no refunds. All 3 tunics were made by the same designer. I ordered a dress, palazzo pants, and a shirt by a different designer that I love. Material and quality was as advertised. You never really know what you're going to get when ordering online unless you have experience with the designer's clothes. I will use zulily again, but will only order clothes from specific designers. As far as the long wait for delivery, this was expected. The ship date they gave me was 3 weeks after the date I ordered my clothes. It shipped on the day they estimated.
I have really gotten in to Zulily over the past few weeks. To date, I have received 2 pairs of shoes, a shirt, a dress, and academic workbooks for my children. I have had really good experiences so far; nothing unexpected. I think my success has been largely due to the fact that I have made sure to do my homework. 1) I do not expect for shipping to be fast and I would not order something that I have to have in a certain timeframe. As others have mentioned, Zulily has to wait to receive your items and then ships them on to you. They ship to me from in Ohio and I live in Ohio so I am sure I receive things more quickly than a lot of others do. 2) No Refunds. It states this everywhere. If you get what you ordered and it doesn't work for you then I would not expect a refund. To this end, I try to be really! really sure that An item will fit me and look good on me before I buy. I try not to rely on Zulily's size chart and try to find measurements for the brand other places online. I try Google and if I can't find it there I search the brand on ebay. A lot of ebay sellers list the clothing's exact measurements. I am short, so I look for length measurements on dresses. Sometimes Zulily has these and sometimes they don't (and I can never tell by the models because they are so tall). When in doubt, I don't order it. I wait for something I like that I am more sure of. Zulily sells a lot of items that are similar, so you can be pretty sure they will again have something you like. Others have commented on the quality of the items sold, but I have gotten pretty much what I expected. You can get some information about a garment's material in the description, but again, don't take the chance if you don't feel really comfortable with it. Of course, you can always resell on ebay to recoup some of your money if the item doesn't work out. I would suggest listing measurements if you do try to resell. ;) I really like browsing Zulily's inventory and I like anticipating receiving my packages. Just know your risks before you dive in.
I bought my daughter's Frozen party decorations on May 25. Her party was on June 7th. Extraordinarily upset because I AM STILL WAITING FOR THE SHIPMENT TO ARRIVE AND IT'S JUNE 13th!! I had to race to Wal-Mart two days before her birthday party because her decorations HADN'T EVEN BEEN SHIPPED OUT WHEN I CALLED THEM. The best part was the Return Policy. No returns? WTF??? Funny though how my credit card was charged immediantly after placing my order..This company completely snows you with their low prices and just kills you with shipping and arrival times!!! NEVER AGAIN WILL I NOT CHECK CONSUMER REVIEWS ONLINE!
I have shopped with Zulily several years and have bought many items that I love. The issues I have had are the extremely slow shipping and receiving damaged or broken items. Customer service has been great with refunds, but sometimes I really needed the item I ordered. I now try to be selective of what I order from them....stick to brands you know and don't order something if you need it in less than 6 weeks to be safe.
I didn't expect couture and for the price the quality was very good. BUT, it took too long. I purchased a few items that I planned to take for a trip about three weeks before the trip thinking that they would come in time. Instead it took 6 weeks before I got my order. I didn't expect overnight but 6 weeks is way too long. Also the sizing is on the small size so order a size up and order WAY in advance.
Yes, the website looks pretty and the prices 'seem' great, but beware!
I ordered six items and over a period of three weeks received a weekly email cancelling an item. Refunds were given, but that's not the point.
In the end I received three small items and it took over a month to get them. I'm in Australia, not a third-world country and have been successfully shopping online for many years.
This is my first and last experience with Zulily. There are many more players in the market who do it well and get it right first time.
Tip for consumers: Avoid disappointment and go elsewhere.Ask Jen about Zulily
Didn't realize that Zulilly does not have the products, so it takes forever for them to receive and ship items -about 5 weeks. I bought some shoes, one pair is awful fit, but there are no returns. I do a lot of on-line shopping and am used to prompt shipping and returns if needed. Will not use Zulilly again.
The reason this company gets a "1" is both due to the "quality" of their items and their atrocious customer service. I've placed about 6 orders with them total and after this week, I'm done.
Products: Their clothing is cheap.
- I ordered about 4 things with embroidery and all of them are unraveling.
- I purchased a yellow shirt that came with a stain (looks like a blood stain) on the shoulder.
- I ordered two other shirts for my friend and her daughter: one in a plus size, one in a regular size (both sizes were 'free' and part of Ananda's collection) and they ended up being the EXACT same size.
- I ordered three posted that were supposed to be 16" x 20" which is a STANDARD size and easy to buy a frame. They sent me three posters that were 17" x 21" which is IMPOSSIBLE to frame without buying a custom frame at Michael's or Joann's.
NONE OF THESE ARE RETURNABLE.
The last thing I ordered was over 5 weeks ago: a small hand-held radio from Crosley. It was stuck on the status of "shipped to Zulily" for the last month. I contacted customer service: They said it will be shipped within 5 days. The next day I went online to check the status and it showed CANCELLED. Some employee cancelled my order. They already have my money.
I've contacted customer service about this FIVE TIMES with no reply.
In the past they've also accidently messed up my email address with my account so I couldn't receive any emails from them or order confirmations. They tried to fix it four times and corrupted the account to the point where I couldn't navigate the site: it just brought me to a broken index page.
Just yesterday when they decided to cancel my radio order, someone else did something and my 'newer' account is now corrupted as well.
My friend used to be a huge fan and warned me that items can take 5-6 weeks to ship (regardless of what the site says) but this is WAY worse than the delay I expected.
If you attempt to submit a inquiry via email, expect that they will not read your email and send you a pre-written email instead. You cannot reach the same customer service person twice and most of the time, they stop responding.
Tip for consumers: If you attempt to submit a inquiry via email, expect that they will not read your email and send you a pre-written email instead. You cannot reach the same customer service person twice and most of the time, they stop responding.
Me: I'm not receiving email confirmations when I place an order.
Them: Have you logged in to check your email? You should do that. You're getting the confirmations.
Me: Yes, I'm in my email now, that's how I'm emailing you. They're not going to spam,
This is the worst source for clothing? Very very cheap materials and terrible construction . In fact they sell items sewn partially inside out and upside down! It was hair raising trying to figure it out. I sew and couldn't believe it.
Nice merchandise but on my first purchase it is deceiving on the date it will ship. I assumed it would ship like everything I have purchased online - quick! However, I placed the order and 3 days later they send me an email on "How Zulily Works" which told me it normally ships within 12 to 15 days!!! Tell me that when I bought it and I probably would not place the order. On top of that, I called Zulily and they inform me that my shipping dat is 6/23/15, which is 18 days after I ordered!!! I looked back on my order and it says nothing about shipping time. This order will take about 3 to 3 1/2 WEEKS from the day I ordered it until I received it. Amazon has no need to worry with this competition.
I buy a size 8 and 10 at Macy's and Kmart and they always fit. After reading the size chart and seeing that the clothes run small , I ordered X large and the dresses are so tight over my bust that I cannot wear them even though I am a 38c. By their sizing I might could wear a 2X which would fall off of me if bought it at Macy's. If they continue to sell to American women , they need to be true to what our sizes are in the clothes they sell to us. I am very disappointed and will give the dresses to my grand daughters when they turn 12 or 13.
I've been shopping at Zulily for about 2 years now, and they are hands-down one of the absolute best online companies I've ever purchased from. Just to give you an example of how wonderful they are, the USPS totally screwed up delivery of my order (apparently my address didn't exist - news to me), and the item got sent back to Zulily. When I contacted Zulily, they apologized profusely (even though they did absolutely wrong) AND credited my account $10. Family members have also had items break or wear out early, and even though Zulily doesn't accept returns, they happily credited the account for the faulty items, no questions asked. As long as Zulily is around, I'll be buying from them.
I want my money back - I never had this bad of a quality. the Fabric is stamped with the pattern and if there is a fold while being stamped that area remains white. I bought four shirts and only one is wearable.
*********DON"T DO IT**********************
I was very worried about ordering with Zulily after looking at all the negative reviews (I had already placed my order before reading them). Therefore I was pleasantly surprised when the garments arrived in pristine condition, well-packed and good quality. It is true that it takes longer than most online stores (it took just under one month to arrive) but then the site mentions why it takes so long to arrive (as they have to source the items from the clothing companies and then redistribute).
One tip (which is relevant to all online shopping) is to check the material of the garment before you purchase it. If you order cotton/silk/linen they are usually good quality. Polyester is often horrible, even if the item looks nice from a distance. From looking at the site over the past month it appears that about 70% of the companies they deal with manufacture polyester garments, so simply avoid those companies.
I have been ordering from Zuilly for 2 years. I have found them to be great. I always go online to the "brands" website and check out the items first before ordering them from Zuilly. Sometimes they are even cheaper or comparable and no shipping or tax. The reps have all been super nice and if I have a problem, they have solved it. I even had several items that did not meet my expectations. They credited my acct. and told me to donate the item. I thought that was exceptional customer service. I am a happy camper.
I've ordered tons of my sons clothes\shoes\room decor from zulily and never had a problem whatsoever! I recommend it to any and everyone! I LOOOVE Zulily! You save money which means slow delivery but so worth the wait! You definitely get a bang for your buck!
after using sites such as ASOS, Boohoo, to name but a few, my experience with this site was poor. Not only did it take several days before they informed me of the status of my order, but after contacting customer service to enquire about this shipment, I was given a very "not bothered" excuse about using different Vendors. This is a very poor service and will not be recommending them.
I guess I take some blame for not reading the "fine" print on the website about how Zulily works. You purchase an item, then have to wait for the manufacture to send to Zulily that will in turn ship to you. They say 10-14 days to ship and another 3-5 to arrive. If you are looking for something you need within a 30 day time frame, this site is not for you. I won't purchase from here again.
When I first ordered from Zulily I sent site jabber a bad review as I waited so long I didn't think anything was coming.when my order finally arrived I was happy with everything,and have been happy with aliens I have received, buying lots of baby clothes. Some really fun bits for little ones.i hate going out shopping so will get a lot of Xmas gifts from Zulily, must remember to do my shopping next so gifts are her before december
I have gotten fabulous stuff, at fabulous prices. I've also gotten crap and weird sizing. Plus forget about delivery dates, its always a wait but sometimes its an incredibly long wait (like a month or two!). When they offer brand names (especially shoes, like Dansko), you really can't go wrong with their pricing...I really think you can't beat them. HOWEVER, if its a brand you never heard of, you take your chances with quality. In Zulily defence, they usually do work with you when there is a problem (sizing off or quality poor).
My biggest problem with Zulily is the wait. They try to sell enough products to place an wholesale order and we wait while they grab interest on all of our money they are holding.
Then, they say " no returns" how can you purchase a bra without trying it on? If it is wrong fit, you are just out of luck?
Tip for consumers: Don't buy anything as a gift, because you never know when it will arrive. I Had to buy another gift for my sons 1st b day because Zulily said, ready to ship. 3 weeks later it arrived.Ask Sharon about Zulily
Oh how I only wish I would have read these reviews before placing 5 orders! Keep away!!!! They sure got the Zoo right in the name zulily! I am hugely disappointed! One of orders had a statement necklace... It came BROKEN! I hadn't seen the section saying all sales final no returns until after I ordered... They CLAIM to offer deep discounts... Well the clothing that came looked like it was from a dollar store! Very very poor quality... Made of the cheapest thinnest material! And as far as the sizing charts... I did follow that and one of the items that was a 1x was about a size 8! .... I cannot stress this enough! STAY AWAY! You will be hugely disappointed if you order.
I've been ordering from zulily for the last year (May 2014) and have had an overwhelmingly positive experience. I just looked in my "Closet" on the site and counted 148 items that I've purchased--which may mean I have a problem, but that's neither here nor there.
Out of those 148 items, I've had 2 instances of cancellations, and 1 item which arrived damaged (cosmetics--I let them know it arrived broken and it was refunded). 1 pair of $10 shoes was too snug. 1 pair of $13 "jeggings" was unfathomably too small and 1 dolman-sleeved tunic was massively, massively big (but I admit I don't think I looked at the size charts so my fault). Otherwise, I have loved everything I've gotten from there, and have been exposed to some awesome small brands that I now follow closely.
Here's the thing: are returns nice? Yes, absolutely. But the reason that zulily offers such low prices on things like TOM'S and Levi's and Crocs and other unique boutique vendors is because they don't provide returns. A returns program is extremely expensive and in the end you'll end up paying more for every single product you order to cover some other customer's exploitative returns.
Secondly, is timeline for them to ship your package after you order it inordinately long? Absolutely! Compared to every other e-commerce site, YES. However, that's again why they're cutting the prices by 30-80%--they don't mark the prices up to cover overstock.
That said, here are my tips for success on zulily:
1. Review the size charts carefully and know your measurements. Be wary of juniors sizing on clothes that may appear to be women's sizing.
2. If there's not enough information/pictures, or the quality is questionable, you owe it to yourself to not risk it.
3. Plan ahead and pay attention to the shipping timelines that are listed on the site. Don't bother if you're buying that cute dress for that wedding that's happening in 3 weeks, it's not worth the stress of not getting it in time.
4. Research items on another site (like Amazon). I often read all the reviews/look at additional pictures on other sites, and then take advantage of the screaming deal on zulily.
5. Call Customer Service if you ever receive something that was wrong or defective. They will always work it out for you.
92 Questions & Answers
Thank you Liora Claff