However, it does give information about the prior sales for the home, which can be helpful! (in 64 reviews)
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Zillow's Mortgage quotes page had the best rates with lowest fees. Was better than what Bank Rate was showing. The lender we went with has been doing a great job so far. 5 stars!
Zillow is off it's rocker! When is someone going to do something about this site? They are portraying homes in the worst possible light as to their values! And buyers are relying on this information! How is a person supposed to be able put their house up for sale! Completely bogus site! How are they allowed to operate this way. Someone needs to put a stop to this.
We recently put our condo that we spent the last six months renovating up for sale by owner. We did all the work. We renovated, advertised, staged and cleaned the condo thoroughly.
We made the mistake of listing it on Zillow. We had two calls the first day from direct buyers without Agents. We showed the home. They seemed to love it. We were told by the property managers that we have the most desirable location in the community. The community is also very desirable. This is why we decided to purchase the condo in the first place.
We put in stone flooring, slate patio, new paint, carpet, custom cabinets, granite etc. etc. We wanted to price it fairly- and really looked into comps in that community. We have been told also that it is very fairly priced.
We noticed that after the first day, the calls stopped and realtors appeared on our listing with the possibility to contact them to get information on the property. We received over 15 calls a day for four days from only Realtors.
Then i notices that it says on OUR for sale by owner listing "want to appear as the agent for this listing?" call this number. I called Zillow pretending to be an interested person. They explained to me that it is a way for the REALTOR to get their name out there and to have the opportunity to get involved in OUR sale. SNEAKY AND PATHETIC.
I then saw reviews from other sellers who say that Zillow directs the questions and inquiries to Realtors who know nothing about the property and who then either try to get involved to make money off the poor seller or they say that the property is not for sale.
I hope that the brilliant mind who came up with this method of sticking it to the seller puts their own blood, sweat and tears into a project only to have some one completely scam them like Zillow did to us. BEWARE OF ZILLOW
I have been working with Zillow for sometime now. they first responded like they would take price off the internet site with the proper documentation which I gave them then they would not respond. then tried calling them no call back ever. now they responed today aug 10 th 2015. they will have it off in one week. ill let you no how it goes. this is a house ive been trying to sell for over a year now. but because Zillow had price on internet all offers where 5000.00 over what I paid for they place.
I worked with Branch Manager Paul Bosec at Sierra Pacific Mortgage in Roseville, Ca., on refinancing my home. Not only did I get a great interest rate on my mortgage, but it was done quickly and efficiently! I am extremely pleased at how Sierra Pacific patiently helped me through all the questions and hurdles that came up during the process of my refinancing. I highly recommend Sierra Pacific Mortgage in Roseville under its present manager Paul Bosec to anyone who wishes to refinance their home with excellent professionalism and true interests in their clients and their needs.
I would like to let buyers and sellers in the Storm Lake Iowa area Know of a Dedicated and Helpful Real Estate Agent. Joanne Peters of Century 21 has been working with me on selling my home in Early Iowa about 15 miles from Storm Lake. Not only did she show my home but actually found a family that was perfect for this home. The home is quite big and was perfect for a big family that needed the room for growing children. She took the initiative to show my home to the family and with her help, we were able to work out a contract to initially lease the home to them, and finally sell the home approximately 6 months later. With her help it worked out as planned and the family is extremely happy with their new home. Very Nice, Professional and will Look out for your best interests. I would recommend that anyone moving into the Storm Lake Iowa to look her up as your Real Estate Agent.
I had a bad experience with a realtor... but he had only five star reviews, so I submitted mine, respectfully and within guidelines. Little did I know that my review never, never was published, and he continues to have only five star reviews. What a joke.
When we first started shopping for our home a few years ago our internet searches migrated toward Zillow. At first... Over time it became clear that this site was highly inaccurate, many of the homes were either no longer listed or sold.... Fast forward 3 years... We have since purchased our home (no Zillow was of no assistance in doing this. fortunately we had a fantastic realtor whom guided us in the right direction)
I was curious to see if current information was available upon the Zillow site as an experiment. Low and behold Zillow is at least consistent in that our home value and our neighborhood data was at least one year old. Listing values of 100K or more lower than what the current market and comps state. (even the satellite images shown are of dirt lots at least 3 years old) My warning to any who stray into this grey area of ineptitude.... Take it with a grain of salt. There are many other outlets who at least make an effort at accuracy. The only conclusion I can draw from this is that Zillow is only in business to generate revenue from advertising.
Why not also give me Newark NJ? Or Staten Island? Your programmers cannot create correct "join" statements for your tables?
My active listing on Zillow is erroneously listed as Off Market. Yesterday morning Zillow "corrected" this temporarily, because later in the day it reverted to Off Market. Their history section claims that my realtor took it off the market yesterday, but my realtor stated that they never touched the site that day. I fear that potential buyers are overlooking my home due to this HUGE mistake. Zillow says that it often takes 3-4 weeks for MLS information to update on Zillow; this is unacceptable in today's real estate market. Also, Zestimates are not anywhere near correct; there must be a better site from which they make their calculations.
Why is a listing I just put in under FSBO being redirected first to other agents under the 'check to contact here section', before actually contacting the owner who's selling the property? I tested this 'anonymously' and already had one agent tell me that the listing I just put in wasn't for sale. Zillow support tells me they offer the buyer a 'buyer's agent' option - only the agent option is first to automatically be checked for contact. If you don't catch this a potential buyer who wants to contact the FSBO, is redirected to a real estate agent.
Steve Palms on The Perna Team did a great job on the sale of my home. I worked with a different real estate agency prior to working with Steve without much luck. The professional photos and marketing plan used by The Perna Team sold my home quick. I am now working with Steve on purchasing a new home as well. I have already referred friends and family to use The Perna Team for their home buying and selling needs. Great job!
Zillow provides costs for homes without taking into account the many features of a house or the neighborhood. Zillow cannot calculate the true worth of a home and people and sellers are being put at a disadvantage when setting their price. Zillow underprices the value of homes, period.
UPDATE - Zillow sent me several links to get the problem fixed. One involved getting the agent to post the listing at NO charge, but after sending him the link and how to fix it, nothing happened. So I followed the link to re-post the house on my own- again - no charge. All the original listing information was there except for pictures, so after a few minutes uploading the pictures I wanted to show, the listing was back up. The only thing is that it now shows "For Sale By Owner"
Evidently there was a dispute between ListHub (feed provider) and the realtor. As the realtor himself could have fixed the problem for NO CHARGE, in less than 30 minutes, I am seriously thinking of upgrading realtors.
Though I feel that even if a listing has been pulled by a feed provider the status shouldn't be automatically "off market" unless there has been specific verification, I feel much better about Zillow.
Zillow refuse to show correct status of my house, which is FOR SALE. Zillow intentionally shows FALSE information by showing it "Off Market". I have tried to get them to correct this, but they refuse, and are causing me potential financial harm. I have reported them to consumer affairs, as they claim it is information in an MLS feed, which is FALSE. The MLS feed is received by all the realtors, and their sites are showing my house as "For Sale" and show proper price reductions. They should be required to show true information, not INTENTIONALLY show False information.
I bought my 2 bedroom coop 2 years ago. Since then while the housing prices around me have risen significantly (the same exact units on the floors both above and below me both sold recently at much higher prices), Zillow has been regularly sending me notifications that the value of my home has dropped. Zillow now values it about a third of what I paid for it, and about one-fifth of to one-quarter of what similar units in my building and in my neighborhood have sold for.
Zillow always came in lower than what I thought properties were worth. I am selling my property and got offers 20% higher than what Zillow says. If your a seller don't listen to Zillow and look at market itself and if your a buyer don't listen to Zillow or you will miss your opportunity and get outbid on potential dream house.
I agree with all the comments on Zestimate and share the frustration expressed by owners advertising on this web site. But there’s another factor that nobody has mentioned: experience with local real estate agents. I live in South-West Florida. When I first posted my property on Zillow, I agreed to work with the buyer’s agent for a 2%-3% commission and checked the YES box. The reality has been quite different. In the first 2-3 months I received calls from several brokers and some came to “preview” the property. After seeing my property, they all pitched their expertise and ability to sell at a high price and presented me with an Exclusive Agreement to list and sell the property. These agreements contain provisions that (a) would obligate the seller to pay expenses incurred by the agency in marketing the property if the agreement is terminated (conditional termination) or (b) since two brokers are often involved in the sale, charge the seller a 6% commission. So the benefits touted by Zillow (and other similar web sites) of saving money on commissions go out of the window.
What game is Zillow playing?
My house was listed as being in a different ( very low ranking) school district. People have actually refused to view my house because of this. I have contacted Zillow repeatedly to have this corrected. They have admitted their mistake but say they are not able to make any changes to my listing for at least a month until their next system upgrade.
Tip for consumers: Run away. Try realtor.com insteadAsk Lynn about Zillow
1. No on the ground knowledge of home values.
2. Do not go by these values are they are of as much as 20% in either direction.
3. Location of house does not matter, when we have all learned that location is very important when it comes to real estate.
4. A house can be on dry land or have a beautiful water view and that is not taken into consideration.
5. Do your own due diligence, check your location, speak with neighbors, go to a reliable real estate agent and save yourself a lot of mind games and aggravation by using Zillow.
As a premier agent on Zillow.com, the consumer needs to know how inaccurate this web-site is on their zestimates and at times homes that are no longer on the market are still listed as active listings on Zillow.com. Consumers need to contact a local Real Estate Professional to obtain the most accurate information for homes that interest them. Also, I would like people to know that Premier Agents pay Zillow a lot of money every month and sometimes don't receive many leads. Every time I have spoke with anyone at Zillow, it seems their favorite word is "unfortunately." They want a lot of money per zip code but everything has to be their way. Even when I would like to pay my bill early to Zillow, the word I get is "unfortunately." I can go online to my bank, to department stores, to all my utility companies and pay my bill any time I would like but EVERYTHING you want out of Zillow.com is "Unfortunate."
We were very impressed with our service. They were always prompt and professional. They were personable and caring, as well. We felt extremely secure in our dealings with them. I would highly recommend this service to any others who may be in the market to buy, sell, or rent a home at the present time or in the future.
Living in an area with low available housing and high cost rentals, the housing in my neighborhood seems to have doubled in value. I'm talking big dollars, $2M versus recent sales of around $1M. Makes me wonder if realtors prod Zillow to make home values much higher than they really are so homeowners will think about selling. What I can say for sure is these high values don't represent reality. What I find Zillow to be good for is that it provides me with a "feel good" value of my property ... although the value is greatly over-inflated. My over-inflated property value provides me with great comfort for now until the day I actually plan to sell the house and then I'll go into a deep depression. By the way, odds are the five-star reviews are provided by realtors!
My experience of adding two listings for rental is just ridiculously horrible. After I add the first listing, it is showing on the search but the detail info and photos belonged to another home. You report the problem but there is no response.
On November 25th 2014, I was contacted by a sales associate William Simmons. He has contacted me via text message regarding a Macomb Township zip code 48044 and asked if I would be interested. He then mentioned that I would have 4,573 views a month for a fee of $615 per month. I told him that seemed steep for the price. He then asked to get a lender to split the cost. I hesitated for a bit and he sent another message stating that there were 51 people on the waiting list and it would be gone within the hour. When I asked how many agents are in rotation, Will stated "it depends on the zip, all you need to worry about is that I would be one of 3 agents featured, 4,573 times per month and that it's very exclusive". I was told I would get a ton of leads off this zip. I agreed based on those terms. Once signed, I requested some further information once I had a lender involved (around Christmas time). Will, stated on speaker phone with my lender in my office that there were about 6 agents featured. I asked what happened to 3? No response. He then stated that the way to get business was to have a ton of reviews on their site (never discussed before). After hanging up I sent an email to him stating my disappointment and that he lied to me. It had been a month without a single contact or lead from Zillow and the 48044 zip I invested into. I even filled out a dissatisfaction survey. I was followed up by Michael Gunn who is apparently the Success Manager. Him and I spoke and I told him my side. He said that was disappointed on how things had happened and offered exposure in 5 other zip codes for a 99% discount. Obviously, I was disappointed in the fact that not only was I being screwed over by their sales practice, but also had to pay additional to help me get more possible business. I told him no. I would like to have nothing further to do with this and I would like reimbursement for what I have paid in. He said he would be in contact with Will's manager and get back to me (that was last week). I emailed Michael on Monday and asked when I can expect to hear back from him. Yesterday, Michael Gunn called and mentioned that it's only been a short time and I didn't give it much chance. He then started to mention that I would have to buy out the remainder of my contract. This is total garbage. People need to know of this practice. There are a ton of agents out there trying to capture new business. ZILLOW IS A SCAM FOR AGENTS!
Tip for consumers: Stay Away! Their sales pitches are nothing but lies!Ask Kevin about Zillow
I am a Real Estate Broker in NY. I wanted to list a house for sale in ZILLOW's website. I was convinced from a salesman in ZILLOW to sign up a contract for 14 listings (even thought I only had one listing ) and pay for a six month membership on monthly installments.
When I posted my listing, in December of 2014, I found out that ZILLOW's computer system had picked up a litigation that my client had back in July of 2014 with his Bank and the property appeared in their system as if it is "pending foreclosure". I asked them to remove this notification which was very damaging for my client / seller. In addition, even thought it was my listing (and I was paying for posting it in their website) ZILLOW was advertising "FORECLOSURE SPECIALISTS" to help the potential customers. My name as a Listing broker was not there!!!
The price for the property was not appearing on my listing and only ZILLOW'S estimate was shown which was $800,000 less than the listing price.!!!!!
When I asked to delete the listing completely from their system because it was damaging my client's as well as my interest (and reputation) I was told from the salesman (who was very nice until then) that I have to pay the entire contract even though I "used" their services for 5 weeks.
I am NOT saying that ZILLOW is a scam, but definitely until they fix all their issues...with their system and understanding a little better NY and other States, they should be flexible with their rigid contract policies.
Here I am... paying for a listing which damaging my client and NOT only I can NOT remove my listing from the system but I have to continue paying for a service which is harmful to my business.
I hope other brokers will read this and avoid costly mistakes. ZILLOW has very long way to become valuable...DO NOT WASTE YOUR MONEY
Tip for consumers: ...DO NOT WASTE YOUR MONEYAsk PETER about Zillow
Zillow does not give accurate reviews of lenders. If you had a bad experience with a lender as I did with First Federal Bank of Kansas City, MO then you do not use the bank as a result of the bad experience, then Zillow tells you they won't use your review because you did not get locked into a contract with the bank. Well thank goodness my review did not qualify! I suspect Zillow may recieve monetary compensation for good reviews and that they post good reviews about banks that are written by the bank.
I agree with other reviews that Zillow is horrible in managing customer relations. While my home was properly listed for years, someone at Zillow changed my listing and posted another house in my location. They apparently confused a house on Callowhill St. with mine on Callowhill Rd. It is an understandable mistake, but I am shocked that my dozens of requests to correct the issue have gone completely ignored for almost 2 years. I hope that this does not become a problem when I need to sell my home.
Once Zillow Corrects my issue, I will update my review with the experience. Until that time trust me in saying that ZIllow must have the worst customer service I have ever experienced. So much so that it triggered me to write this, my first negative review ever for anyone.
This is without a doubt the worst company I have ever seen as far as customer service and trying to get a resolution to a problem.
You can put your house on Zillow for free as in for sale by owner, however, the remaining information on the page is generated by Zillow and is usually quite inaccurate. I have no idea how an internet site can "zestimate" the value of your home (unless they are asking realtors). This can be pretty damning. The internet doesn't know when the house was reroofed, whether or not the neighborhood is safe, or when the furnace was replaced. I have consistently seen the square footage or property taxes NOT match the county assessor's website. I can only say that it's okay to look, but don't take their website information as truth. Buying a house is a big investment.
Tip for consumers: BEWARE! their website has a lot of inaccurate information on homes.Ask Bertha about Zillow
Fake reviews of real estate agents usually put up by agents themselves. Waste of time & money advertising because the leads are the account managers trying to get you to think zillow actually works.
Tip for consumers: Run.Ask John about Zillow
This is a horrible company that destroys housing values and should be taken completely off the internet. Zillow is a leach. They really do not warrant even 1 star however this site requires at least 1 star in order to post.
I am a statistician and I can tell you that their algorithm produces invalid results. Anyone in my profession would view the fact that they publish such reaults as unprofessional. The fact that the results injure so many people makes the behavior unethical. (No surprise given recent reports of harrassment and discrimination.) I challenge Spencer Rascoff to change his ways; if he doesn't, I challenge those injured by him to find a Congressperson to regulate him under commerce and consumer protection laws.
The lights are on at ZILLOW BUT NO ONE IS HOME.
There customer service SUCKS.
I have been trying to get my property's TAX information corrected for over a month now. They finally told me it was fixed now my property has the house next doors tax information. and my home comes ups (2 UNITS)I think they hire kids for the summer to do this work.
ZILLOW is A JOKE!
Tip for consumers: Don't use there VALUES they are way way off!Ask James about Zillow
Dishonest sales reps...they tell you what you want to hear to get your money and then it turns out that it's ALL total BS. The customer service reps don't listen to you. And the cherry on top? When your contract ends, they begin billing you month-to-month!
Tip for consumers: SAVE YOUR MONEY and use it on taking people out for coffee, lunch, networking...Ask Will about Zillow
Zillow: A publicly traded corporation that needs to immediately take down it's so called Zestimates until they can figure out how to resolve major problems with evaluations. e.g similar waterfront homes where three of four sold this year.
10425 Manitou Beach, Bainbridge Island. Sold 2/24/14 for $1.11K - Zillow shows 957K
10475 Manitou Beach, Bainbridge Island. Sold 6/24/14 for $1.31K - Zillow shows $1.20K
10305 Manitou Beach, Bainbridge Island. Sold 8/15/14 for $1.10K- Zillow shows $888K
10425 Falk Road Rd, Bainbridge Island, No listed but very similar - Zillow shows $746K
I listed my house with zillow because they had it estimated at over $273,000, I listed it for $269,900, almost immediately they reduced it to $251,000 and a few days later they reduced it to $247,000 so I complained to the about this and they sent a message back that this is done by algorithm. and than reduced it to $245,000. I believe something should be done about this company. I did not check that allows Real Estate agents to contact me, maybe that's why.
Tip for consumers: Stay away from themAsk Richard about Zillow
Zillow leaves a lot to be desired but it's a good place to start researching. The visuals alone do that.
I wish they would add a feature that allows searches by the number of levels a house has--one story; two stories (or more); unfinished basement; finished basement, etc.
The thing is, a LOT of us are getting older and only want to consider a one-story home. Falls are a concern, but even more than that is the day-to-day difficulty of climbing and going down stairs.
I don't see how homes can gain or drop thousands in days..we lost a new home loan because of this company..i would join anyone suing them..
I'd like to start out by saying that I've been recently trying to sell my home and noticed that Zillow's estimate on my home has been consistently dropping in price while my neighbors home value next door has been over valued. I'm basing this on square footage (my home has 2250 sq ft and my neighbors house has 1750 sq ft). I have a four bedroom house and my neighbor's house has three bedrooms. My house has so many more amenities than my neighbor's house I just didn't understand the process by which they arrived at these numbers so I wrote them. BIG MISTAKE! They told me that they will be using new data to re calculate estimates. Instead my home value has continued to de value and my neighbors house continues to increase in value. There is approximately $70,000. difference right now. Do not rely on Zillow, they grossly miscalculate home values and do not correct their errors when it is brought to their attention; they almost seem vindictive!
Recently, an empty lot on a bay sold a bit down the street from our house. The Zestimate was for $245,000 the, recent, actual sale was for $555,000. That is 126% higher than the Zestimate. The same goes for many other properties around here. Yet Zillow refuses to make corrections accordingly when errors such as this are pointed out. Rely on them and you may very well be sorry.
I don't know how they figure prices. In my neighborhood a 2 bedroom 1700 sq. ft. house sold for 490,000 dollars and the house across the street sold for 520,000 and it was a 3 bedroom 1730 sq. ft. house. When you go on Zillow and check the price of my house which is 3 bedroom 1828 sq. ft. house it's listed by Zillow as 426,000. The zestimates are completely inaccurate.
Zillow is a terrible website to use when searching for a place. Why is it that you can't put 1-2, 3-4, just 1, just 2 bedrooms, etc.? It always has to be X+ whatever you're looking for. Why is it that when I put the maximum willing to pay for rent at a certain price point the right side consistently comes up with things WAY out of my price range? Or homes that are 6 bedrooms when all I want is one or two? Don't even get me started on how badly it "sorts" the homes/apartments, also. "Low to high" is a lie. Scrolling down I see 1,386, 1,209, 1690, 864. It makes absolutely no sense whatsoever. I'm sure I'm not using the site wrong, I'm sure it's just a terrible site. I've had better luck just looking at Google maps. Seriously.
Tip for consumers: The only tip I have for using this site is to NOT USE IT.Ask Katelynn about Zillow
ZILLOW CAUSES INCALCULABLE DAMAGE BY THEIR COMPLETELY BOGUS ESTIMATES OF HOME VALUE. THE FACT THAT THERE IS NO WAY FOR A SELLER TO CONTEST A TERRIBLE ESTIMATE IS UNCONSCIONABLE. IF ANYONE WANTS TO START A CLASS ACTION LAWSUIT AGAINST ZILLOW I WILL BE AMONG THE FIRST TO WRITE A CHECK TO SUPPORT THAT. THEIR SECRET ALGORITHM MUST HAVE BEEN DESIGNED BY PEOPLE WITH NO REAL ESTATE BACKGROUND. MY INDEPENDENT APPRAISAL BY A CERTIFIED APPRAISER WITH THIRTY YEARS EXPERIENCE IN MY AREA IS $150,000 HIGHER THAN ZILLOW. I ABHOR ZILLOW AND WOULD LIKE TO SEE THEM PUT OUT OF BUSINESS.
Tip for consumers: DON'T BELIEVE THEIR ESTIMATES OF A HOME'S VALUE. THEY ARE ABOUT AS ACCURATE AS HURRICANE TRACK FORECASTS BY A HURRICANE "EXPERT" BASED IN COLORADO.Ask Steve about Zillow
Zillow is horrible to you if you are trying to sell your house by owner. Your pictures do not even show up properly. It is malicious activity that they do to you. They under assessed my property by $60,000 but kept a neighbors at over $40,000 over their assessed price. I contacted them several times. They do not care.
Sellers take action against Zillow's damaging information one solution:
My property is currently on the market in Danbury CT since March 2014 the problem is the same as every seller is and has experienced with Zillow across the U.S.....inaccurate damaging zesitmate numbers. I've spoken to my real estate agent numerous times about correcting it however there is no way for an agent or FSBO to correct the zesitmate number. In addition my agent was recently locked out of her own Zillow account with no other way to make contact with Zillow except by email.
Since March 2014 my agent has received one (1) inquiry via email about my property that individual said nice property priced to high according to the zestimate. With that I took action ASAP. I insisted that the agency remove my listing from Zillow's web site completely. I do not believe this will hurt the properties exposure since its accurately being advertised on all other web sites and Zillow has not produced a viable buyer.
I recently came across an article on line dated 9/11/2014 in the Pittsburgh Post Gazette
Northwood Realty of Pittsburgh PA recently pulled all their listings from Zillow for the same reason. I commend them for taking action against this company. I can only hope that other real estate agencies will do the same.
Stuck In Danbury
Sellers have the choice not to have their property listed on Zillow. Maybe if more sellers did this and not use Zillow's web site that would send a clear message to them.
I have no problem with aggregators in real estate. They can serve a positive purpose in the business. I do have a problem with Zillow and its errors. I have a problem not mentioned by others. The Zillow map is inaccurate. My town's map doesn't include about 1/3 of the town. We've complained to Zillow and their response has been to admit their map is wrong but they won't fix it for another four months. When people use the site they never have a chance to see properties in the omitted section of town. If Zillow was seriously responsible, they would correct the map now. Every real estate professional in town knows that sellers are being damaged by Zillow with their faulty Zestimates but not everyone knows sellers are being damaged by the map problem. It is pure arrogance on Zillow's part to admit they have a problem with their map but refuse to fix it for several months.
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