Overview
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The invites arrived in a timely manner and were everything the website listed. I was very happy with them.
Pictures were blurry/pixilated on the cards I had ordered o the point where I will not send them out to anyone. The pictures were taken professionally so it is not an issue with them looking like that before
The lavendar lemonade came in a small pouch, delivered in a timely fashion. The color, taste, and over all appearance is spectacular. Perfect for any get-together, large or small. This purchase was for a baby shower held for 60 people and was a big hit.
I was looking for some Ukraine/Canada buttons or banners and I found Zazzle! The buttons I ordered are exactly what I wanted. Not too big, beautiful accurate coloring. I love them. And they arrived so quickly!
It was easy to design my banner. It was great that it would give any potential problems with the design such as a risk of pixelated images depending on the size. Overall it was easy to use and order the banner. The banner came in quick even though it was delayed one day due to inclimate weather. The tracking updated with this delay. The banner was beautiful when it arrived.
I was able to earn cash online when I told Charles wiston Oliveira on quora my online experience his profile explains details of instructions on how to earn by sharing online experience.
So far I have ordered three separate custom items for my daughter's bridal shower. From the start it was very easy to design my printed items and to order them. The delivery dates were exact and the price is super reasonable. Overall EXCELLENT experiences.
The mug is just OK. The total price with tax/shipping is to expensive discount or not. Mug printed darker than the image uploaded. If I ever use this service again, I'd apply an overall "lighten-brighten" to the image to improve the product appearance.
Love my business card never disappoints thank you so much!
My experience is always fast and timely mannered
I ordered my invitations and they were delivered to my house within 10 days. Very quick! Highly recommend!
For Christmas I bought airline tickets to Boston for my 3 boys to see the Guardians Vs the Redsox. Since you no longer get physical tickets, I designed them with Zazzle so they have a gift to open. The quality is great, better then I ever expected.
... you asked me to describe my experience. Can't I just make a purchase without having to do a book report about it every time?
Received my stamp very quickly very nice stamp ordered extra ink pads should I ordered larger ones as I ordered too big of a stamp actually for doing my sewing projects and stamping my seal but my fault but I'm reordering same stamp but smaller
My order came in earlier than expected and the quality was great. I would 100% recommend and will be purchasing again!
Photo ornament of home for friends moving out of state. Loved that able to customize back as well. Quickly made and delivered.
Great service. Easy to use and navigate. Like the fill of site. The design portion is straight forward.
In creating a birthday invitation (two sided), I could not figure out how to get the text to appear. Honestly I tried the BOT and that was not helpful. I asked to speak with a person and within a matter of minutes, I was chatting with a human. She walked me through the steps to create the back of the card.
Fast delivery after placing order and great quality.
I ordered invites for my son's birthday and the site was easy to navigate and customize. The choices were plentiful and the delivery was quick. The only thing I would say is that it's expensive... but you get what you pay for these days!
I absolutely love the invitations that I got! I wish I had found these sooner and ordered them for my wedding invitations, rather than just the reception ones! Plus shipped super quick! Would definitely recommend and order again!
I created a logo for a Tee shirt through Adobe Express and the integrated Zazzle option made it fast and easy.
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- Redwood City, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sonia,
I'm really sorry to hear about the blurry issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan