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ZazzleReviews 3,683

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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Montana
1 review
0 helpful votes
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Zazzle 👍🏾
September 3, 2025

Everything I got was great 👍🏾. It all came as scheduled. It was what I wanted and needed for my car.

Date of experience: August 24, 2025
Virginia
3 reviews
0 helpful votes
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Great job
September 3, 2025

I like there work you'll do, this is not my first time and it wouldn't be the last, very satisfied, given them a try, you wouldn't be disappointed.

Date of experience: August 24, 2025
Georgia
1 review
0 helpful votes
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Couldn't have been happier!
September 3, 2025

Item was exactly what we asked for and arrived a few days earlier that the scheduled time. Super grateful and highly recommend!

Date of experience: August 8, 2025
Massachusetts
1 review
0 helpful votes
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Great quality, fast service!
September 3, 2025

Super cute invitation. Got lots of compliments! Great quality and fast service/shipping

Date of experience: August 24, 2025
Virginia
1 review
0 helpful votes
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My canning Labels
September 3, 2025

I was able to pick out a design and customize it with my own information... that was exciting!

Date of experience: August 24, 2025
Florida
1 review
0 helpful votes
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Adorable shirt!
September 3, 2025

My experience was quick and painless! The product looks great.

Date of experience: August 24, 2025
Tennessee
1 review
0 helpful votes
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Business cards
September 3, 2025

Cards were exactly as ordered and I received fast shipping. Very pleased with order!

Date of experience: August 24, 2025
Michigan
1 review
0 helpful votes
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Baby Shower Invitation
September 1, 2025

I had a great experience with Zazzle! I would absolutely order from Zazzle again.

Date of experience: August 22, 2025
Pennsylvania
1 review
0 helpful votes
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Strawberry birthday invitations.
August 31, 2025

They are unique and lovely. I had a bit of trouble getting what I wanted on the card but I think it's because I was using my phone. When I switched to the computer, everything was easy.

Date of experience: August 21, 2025
Florida
1 review
0 helpful votes
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I liked the online editing process—it was easy to customize and design the plate frame just the way I wanted. Unfortunately, the actual frame is quite thin and arrived a little bent out of shape. For the price, I was expecting something more durable. Next time I'll be ordering elsewhere.

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Massachusetts
1 review
0 helpful votes
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High school Reunion Stickers
August 30, 2025

It was very easy to customize the information that I wanted for the stickers. Easy to check out and complete the order I received updates on the shipment and received my order earlier than the estimated date. Very happy with end product

Date of experience: August 20, 2025
Kansas
1 review
0 helpful votes
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I had a very specific fabric print in mind for a project and found exactly what I wanted. The quality of the fabric and the print quality are perfect. Delivery was sooner than expected.

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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Business card
August 30, 2025

I had a very good experience. My business cards look beautiful!

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Awesome product, Awesome seller
August 30, 2025

The shirts I ordered were even better in person. Could not complain about quality and workmanship. Highly recommend.

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Phone case
August 30, 2025

It was very pretty but I thought it was gonna be more glitter and glam but it was a hard plastic and fit well

Date of experience: August 20, 2025
Minnesota
1 review
0 helpful votes
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Cheap, poor quality products
August 30, 2025

Ties were cheaply made and not ironed well. The ties were definitely not worth the price.

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Arkansas
1 review
0 helpful votes
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Color Off
August 28, 2025

The only thing that I can say is... Royal Blue is more purple than blue.

Date of experience: August 18, 2025
New York
1 review
0 helpful votes
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A great detail
August 28, 2025

Looking to personalize champagne bottles for an event, I returned to Zazzle to get the job done.
Zazzle had several options with regards to design and colors to choose from and the personalization tool bar could not be easier. I also loved the preview options, so I knew exactly how it would look on my bottle. Thanks to Zazzle and the artist who assisted with my order. It's the little things that make a big impact.

Date of experience: August 18, 2025
Massachusetts
1 review
0 helpful votes
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Owner
August 28, 2025

Print was a little small. Had a hard time formatting. But other than that the quality of the products was good.

Date of experience: August 18, 2025
Massachusetts
1 review
0 helpful votes
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FANTASTIV SERVICE
August 28, 2025

My custom order was made/shipped in super fast time. Looks great. Very happy.

Date of experience: August 18, 2025