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ZazzleReviews 12,719

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Texas
1 review
0 helpful votes
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Pleased
September 26, 2025

Rather easy to produce a simple Business Card. Didn't take more than 10mins to achieve what I needed. Quality upon arrival was pretty good. Shipping Time was less than 5 Days in which I loved.

Date of experience: September 16, 2025
Virginia
1 review
0 helpful votes
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Cute!
September 26, 2025

Love it! I was being pretty picky looking all over the internet for the perfect personalized address stamp, so I'm glad I came across this one! Our name doesn't look over the top and our address is exactly as expected. Definitely recommend!

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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Simple and elegant design
September 26, 2025

Beautiful designs and the template was easy to edit.

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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Custom License Plate
September 26, 2025

I ordered a custom license plate frame. The good: there are a lot of choices for customization and the printing turned out ok. The bad: it really isn't a frame as one thinks of a license plate frame. It was a flat very thin piece of flimsy material. It's so bad that there is no way I'm putting it on my car and I have already ordered a different one from a different company. I wish the website was clearer on what it would look like, It would have informed my choice.

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Beautiful products
September 26, 2025

I've bought a few different items from dazzle. They've all been beautiful, well-made, and I've received them in a timely manner.

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Fast shipping and beautiful product
September 26, 2025

Shipping was fast. Cards were great quality and the art was very clear. Exceeded expectations.

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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On time and excellent quality
September 26, 2025

My order was delivered On time and the product is on excellent quality. Will order again in the future.

Date of experience: September 16, 2025
Washington
1 review
0 helpful votes
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Perfect family cookbook
September 26, 2025

I was searching the internet for a personalized cookbook binder to hold my families recipes. We like to print the ones we like and keep them in a binder. Zazzle had a great selection. We chose one we liked and my custom order was completed and shipped in a very timely manner. Thank you Zazzle, we love the binder.

Date of experience: September 16, 2025
Iowa
1 review
0 helpful votes
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Disappointed in quality of photo
September 26, 2025

My dad's celebration of life is coming up so I ordered a large print with a photo of him, and words saying his name, birthday and death date. The picture arrived and the photo of him is extremely blurry and pixelated. The photo selected for the print was not blurry itself, but once it was sized up it lost all its quality. I spent almost 80 dollars including shipping to get a picture of my dad where I can't even see if his eyes are open or not due to the blurry quality. Would have appreciated some sort of notice that the quality came out badly and they needed another photo, or some sort of request to maybe edit the photo prior to printing so it wouldn't come out blurry. Now my dad's celebration is in 4 days and I dont have time to pay for another photo or get a replacement. Made me very sad because we wanted to honor him with pride but the quality is so poor we can't even use it..

Date of experience: September 16, 2025
Zazzle S. Zazzle Rep
1 month ago

Hi Autumn,

I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

California
1 review
0 helpful votes
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I love it!
September 26, 2025

It was simple to design, fast to receive and easy to love.

Date of experience: September 16, 2025
Wisconsin
1 review
0 helpful votes
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Great service
September 26, 2025

Easy to use good starting designs and fast well priced service. Customer friendly creative

Date of experience: September 16, 2025
Colorado
1 review
0 helpful votes
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Even better than advertised!
September 26, 2025

I absolutely loved using zazzle and highly recommend. The design process is really easy, and prices are fair. My shirts were supposed to come in about 2 weeks, but they ended up arrived in 5 days! I am beyond satisfied

Date of experience: September 16, 2025
Washington
1 review
0 helpful votes
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Awesome! Easy and efficient and prompt delivery for event.

Date of experience: September 16, 2025
Oregon
1 review
0 helpful votes
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Fast delivery
September 26, 2025

It was great. Didn't take very long and quick updates

Date of experience: September 16, 2025
Florida
1 review
0 helpful votes
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Excellent sweatshirt
September 26, 2025

Great sweatshirt. Nice navy blue. Got it quite fast

Date of experience: September 16, 2025
Rhode Island
1 review
0 helpful votes
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Great Quality of Printing
September 26, 2025

It was great quality, however, I did sign up for the free trial to get free shipping, and unfortunately ended up having to pay for shipping because I needed it sooner than the free delivery allowed.

Date of experience: September 9, 2025
New Mexico
1 review
0 helpful votes
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Teenager Approved!
September 26, 2025

My official teenager approved of his birthday invites and everyone is loving them! Looks just like the sample pictures and arrived timely!

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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Nice quality
September 25, 2025

The face magnets cane out really well. I placed a second order.

Date of experience: September 15, 2025
North Carolina
1 review
0 helpful votes
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Awesome Quality
September 25, 2025

From order to delivery, my experience was great. I will be ordering again!

Date of experience: September 15, 2025
Colorado
1 review
0 helpful votes
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Bakery Banner
September 25, 2025

I ordered a banner for my Bakery while at events! It turned out so cute and was really easy to navigate the website!

Date of experience: September 1, 2025