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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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One of the puzzles I purchased is missing two puzzle pieces... it was sealed when I opened it. Will not buy from Zazzle again.
Love everything I have purchased from.
Zazzle. No issues with anything.
The process and website was easy to follow and we received our order quickly
The shopping experience was easy and I received it a lot sooner than I expected.
I bought posters from three different sellers and it was during a great pricing promotion. I won't lie, the normal amounts are definitely excessive, but the quality is great! They arrived when expected, and packaged well. It's a great quality paper and print!
Easy to figure out editing and received promptly a thick beautiful crisply printed square business card at an affordable price!
The ordering process was smooth and I was able to preview how my item would look before purchase
I'm very pleased with the beauty and quality of your product. The problem I have is that I ordered 25 and received only 19. I'm going to call today.
Always quick and easy to purchase. Second time ordering and always have had a positive experience both times.
Thank you so much for great customer service and getting my order to me in a timely manner. I am very pleased with my QR code sign.
I had to do two separate orders because the guest list grew after I ordered the first set. The first set arrived two days later than the latest promised date but the second order arrived four days before the expected date. Otherwise everything else was fine
Rather easy to produce a simple Business Card. Didn't take more than 10mins to achieve what I needed. Quality upon arrival was pretty good. Shipping Time was less than 5 Days in which I loved.
Love it! I was being pretty picky looking all over the internet for the perfect personalized address stamp, so I'm glad I came across this one! Our name doesn't look over the top and our address is exactly as expected. Definitely recommend!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sylvia,
We are so sorry to hear about your experiences with our puzzle. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
Unfortunately we were unable to locate your order based on the details provided, but there's no need to worry - we'll get to the bottom of this.
Please contact our social media team for assistance. We can be reached at social@zazzle.com.
We look forward to assisting you further
Thank you,
Jordan