But if you need to contact customer service, prepare for a wait. (in 190 reviews)
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I really enjoyed browsing through all the wonderful products that this site offers. I was looking for a certain type of poster and found just the right thing in the size that I needed.
They shipped the product very quickly and it was in excellent condition! I am very satisfied.
Great place to make custom football buttons. Have helmets in different colors and you can customize the number and team and player names. Received many compliments on sons football button. Great colors and the buttons are well made.
I also used Zazzle to order a photocopy of my sons football picture that was on our local news website. Great way to capture the moment.
every product I ordered or customized came out beyond my expectations. It was fun customizing my gift items and they look great. Quality is excellent.
I have just begun to use my photography to design items to be shared with family and friends. I am more than pleased with all aspects of this website.
The people at Zazzle have more patience then Job himself. I ordered the wrong item and they gave me a credit without argument. I went to reorder and could not find my way through the steps - mainly because I am not into graphics and am computer illiterate. Two emalls later I was talking with an agent who guided me through the steps and my order was complete. I would definitely order - in fact I am going to order, again. Thanks to all the special people at Zazzle who helped.
I'll gladly give the full 5 stare rating as soon as Zazzle brings back the womens tank top in thier line up. They had them (about 1 1/2 years ago?) but took them off thier line up. I had ordered quite a few, but they only had 3 colors plus white. So I'm really hoping they can bring them back and even get more colors. They do have spagetti string type and racer back tanks, but not every one can or will wear those, I won't. I have purchased many t shirts, long sleave t shirts and sweatshirts and (the regular womens tank tops back when I could). I have gotten great service, if there was a problem Zazzle always fixed it.
I ordered my first shirt and I plan to come back and order some more-especially for the Susan Komen 3-day walk for the cure. I want to create something unique and Zazzle.com IS the place to do it! Also for birthdays-any reason to get someone anything from this site.
Zazzle is a wonderful way to get postcards for things that are hard to find. Postcards are a dying past-time and I love the large variety of options!
Framed poster ordered arrived exactly as I wanted in perfect condition. Great experience.
I've been using Zazzle for a couple of years now for all my custom design and printing of my stickers/labels for my candle line. My experience with Zazzle is wonderful. They do a fabulous job of printing and their customer service is a #10. They ship when they say they are going to ship. They stand behind their products 100% and are right on the ball to correct or reprint a product that is not met to my high standards. They don't ask questions but back their guarantee! I highly recommend them.
I will never be using this company again! I ordered invitations on the 7th! Was told they would be shipped the next day. I contacted customer support on the 10th, they told me they would upgrade my shipping and send them out. It is now the 13th. I had to called again and they told me they would definitely be shipped out today! They aren't!! I even asked if I were to just place a new order if they could just expedite that once since obviously my old order is going nowhere!!! I was told i'd receive a phone called with any updates nothing! I even called again this afternoon and was told nothing. The girl was very rude as well! Apparently they don't like people bugging them when they don't send out an order. My son's birthday party is on the 26th of this month, when and IF I get these by the time I mail them out and people receive them its going to be maybe a couple days before the party! That's EVEN IF I get them! I had to just tell everyone the information. The only reason i'd even want one is for a keepsake for my son's baby book! Way to ruin a 1st birthday party! Thanks alot!!! I will be going back to Shutterfly who ships out the next day always! Sometime even the same day!!!! Ridiculous!
Tip for consumers: Do not use this site!!!Ask Rena about Zazzle
My order came quickly and the material was very nice. I love the way my tea towels turned out and I think they will sell at my art exhibit.
I order from Zazzle.com 2/3 times a week. I mostly purchase postcards. Zazzle has the largest selection (more than eBay or Amazon, I think). There has yet to be an image that I wanted and I could not find. The quality is speculate! The cardstock they use is of the highest quality, the images come out crisp and clear. Not to mention the shipping time. I live in Hawaii and I receive my orders in 3/4 days, depending on what day I place my order. They are fast, efficient and I try to recommend them to everyone I know.
I ordered 3 different styles of business cards for my photo business. I had to order 3 because I couldn't decide which design I liked best. The graphics, artwork, type work, EVERYTHING was perfect on EACH of the cards. Customizing them online was easy with the program Zazzle has and stress-free. They came on time in the mail and I was very pleased with the product. It was everything they said it would be and more. I will definitely be doing business with them again.
Tip for consumers: Check out their other cool products besides business cards!Ask Kaylin about Zazzle
I was TOTALLY impressed with these pillows. The color was vivid, loved the trendy design and the quality of the pillows was amazing. They were not cheap looking at all and there was a hidden zipper so you can wash the cases! Nice inner pillows as well. I got a lot of compliments on them! Exceeded my expectations. Thanks Zazzle and thanks Everdawn!
Tip for consumers: It is worth the risk to order, judging from my positive experience!Ask dianne about Zazzle
Quality of sweatshirt was fine Had it customized for Ovarian Cancer felt the grahic could have been better the hood is tight around the neck when not up overall it is a satisfactory rating
wish I had looked here before ordering. I bought gifts well in advance of the supposed shipping times.I have received nothing and all correspondence has been ignored by them. So basically they took my money and gave me nothing.
Tip for consumers: don't use them. They have basically taken my money and left me with a very disappointed person. I showed him a photo of the gift, he was excited, it never arrived and I have received no explanation or refund.Ask Annie about Zazzle
The xtreme case meets or exceeds the protection offered by the OtterBox, and the graphics are excellent. Also, the iPhone screen visibility is better than with an OtterBox.
I was amazed by how quickly I received the product- much faster than promised by Zazzle.
I will definitely order from Zazzle again.
I wish there were 0 stars as option. I ordered a mouse pad and a card for my husband's birthday last month and I never received it, it's been more than 30 days and nothing, when I complained they refunded ,e 3 days later, but I wasted my time creating a present for my husband and he never got it, he was so excited about it because he was studying the subject. On the email they had the nerve to say "they would make an exception in refunding me this time because I'd have to return the product to receive a refund" mind you! I wouldn't be requesting refund if I had gotten the product I paid for! Websites like this should be shut down as a Scam.
Tip for consumers: Tip, please do what I did and pay with Paypal, because you can request a refund if you don't receive your product.
Better tip is: DON'T BUY FROM THIS WEBSITE, I bought things from India that arrived quicker than from this website.
Helpful customer service who actually care.
More products and designs than you can throw a stick at - can be on this site for days.
Love seeing the creativity of folks.
Ordered a custom dog bowl for my puppy.
Quality products delivered fast considering they are made one at a time.
Tin Can Happy mugs were perfect for my lil' Glamper!
The order arrived in Perfect time and everything was CORRECT! Considering 1/2 the order was custom....it was all absolutely made "to order". Thank you. We will be coming back again for more things and passing on the excellence of production and product. Keep up the Great Work!
If it was possible to give this company zero stars then I would do so. I have had the worst customer service experience of my entire life with this company. I ordered invitations from this site as they were supposed to be ready for shipment the following day. After three days I had received no information. Unfortunately, no person at this company is available on the weekends so I went five days before I finally heard back from Zazzle after I called and wrote two separate emails. I was told they would look into the situation but would expedite the delayed order. It is now three days later and they still haven't printed the invitations, let alone shipped the invitations. All I get from Zazzle is "let us know what you would like to do." Perhaps Zazzle should figure out how to resolve this situation. I have been promised shipment for the past three days and now it is too late for me to order invitations from another vendor. Appalling service.
Update: After several additional phone calls and posting a negative review of Zazzle's Facebook page I did receive a resolution and the invitations were sent via overnight. Zazzle did what they could at that time to make the situation right, unfortunately, they couldn't give me back the week of time I spent dealing with the situation and waiting for the invitations. I'm not sure why a resolution could not have been found earlier - I think it was about getting the attention of someone who could do something as opposed to getting the standard response of "we have done all we can do right now." In sum, Zazzle tried to make things right at the end but the experience along the way was horrible and I don't plan to use this company again.
Tip for consumers: Never ever use this company.Ask Wendy about Zazzle
I recently ordered business cards as a gift to my boyfriend. I was pleasantly surprised at the quality of the product. My only suggestion would be for more templates/designs to choose from and a quicker view customizarion process. I had to click out of the text box to see my changes. Also now that I think of it, some guidelines for customization would have been useful too!
I ACTUALLY MADE THE DESIGN FOR THE MOUSE PAD, WHEN IT ARRIVED THE COLORS WERE AMAZING; ALSO ARRIVED VERY QUICKLY. VERY BRIGHT, LOOKED GREAT, DEFIANTLY RECOMMEND TO ANYONE, NOT ONLY MOUSE PADS BUT MUGS, SHIRTS, ETC
Tip for consumers: YOU CAN MAKE ANY PIC YOU WANT WITHIN THE GUIDELINE OF WHICH PRINTS THEY CAN PRODUCE.
ALSO MAKE SURE YOU USE THE RECOMMENDED PIXALS PER INCH WHEN MAKING A PIC, IT REALLY DOES HELP. :)
Still one of my very favorite services! These guys make great, great products and provide terrific support. I love my new custom shoulder bag!! I take it with me wherever I go!
Tip for consumers: Sometimes shipping is slow-- have to confess. But service is always great. They respond to your emails and have always stepped up with products don't come out the quality you expect.Ask Mateo about Zazzle
Ordered 25 invitations for my mother. The order was very slow to arrive and the only thing in the box was 19 envelopes! She spent a good part of the day on the phone with Zazzle. She was told they would take several days to print and then several days to get to her. She wanted them to be overnighted to her and offered to pay for this, but was told that can't be done. The party is quickly approaching and no invitations. Customer service can't give us a definite arrival date. I can't recommend Zazzle after this experience.
Tip for consumers: Order months in advance. Don't expect Zazzle to jump to correct a problem with their order.Ask Ann about Zazzle
Furious! Email's rejected, cannot get them via phone, they took my money immediately from my account, yet I still have not received order! It has been in "processing" FOREVER! Do NOT risk doing business with them ever! I don't have $60+ to throw away! This is a NIGHTMARE!!!!!!
Tip for consumers: YOU'VE BEEN WARNED!Ask Tammy about Zazzle
I waited more then 3 weeks to be told what I ordered was unavailable or they weren't certain if my order would be completed. Zazzle is a Terrible,terrible company to do business with
Tip for consumers: Don't buy from ZazzleAsk Nan about Zazzle
This company SUCKS! Don't even bother ordering anything from them. There statement of 100% satisfaction that they claim on their site is a load of Crapple. Zazzle=Crapple
Tip for consumers: Here's a tip, DONT use this site! Don't waste your money!Ask Elizabeth about Zazzle
As a writer and and a graphic artist, I chose Zazzle as my source for seeing characters from my books come to life in merchandise. The quality of the products are excellent. The printing is great and color accurate. Creating The Pires shop on Zazzle http://www.zazzle.com/thepiresshop?rf=238263477015788750 was easy. They also provide terrific ways to market products to all the Pires fans.
Tip for consumers: This is a great place for any artist or writer looking for a terrific outlet to grow their fan base and cross sell merchandise created from character stories.Ask Richard about Zazzle
I have been trying to contact Zazzle about my order however I keep getting replies that the email has been rejected.
I ordered demo cards for my baby shower lucky i did not order the the bulk of it without trying them out first.
I have had no reply, my tracking number says shipped however with nothing else or not knowing where it is shipped too.
If i do not hear from them or get my item I will have to take further action! very poor service
18 Questions & Answers
Do you guys really not Ship On Time?