Overview
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
It was so easy to create wedding invites the way I wanted them! They turned out exactly as I pictured and arrived super quick.
I made mugs with individual quotes for each of my family members. They turned out amazing and were very inexpensive. Easy to to online.
Did great and came in at a good time. I'd I need anything more I will be sure to use this service again
I ordered socks and a mug for my daughter. Each item was personalized with my grand-puppy's face on both. She loved them!
I was able to personalize my maple syrup labels and get them within a few days of ordering. I am super pleased.
Enjoyed the level of editing detail.
Invitations shipped quickly and we're exactly what I ordered. No complaints. I am a happy customer
Shipping was relatively quick and easy. The shirt is a little 'stiff', but should loosen up after a couple of washes.
Not only did the invitations come a day early but the quality is amazing! They're sturdy and crisp in detail. 10/10
The business cards for my animal rescue were perfect. They showcase our mission statement. Not overly done but done exactly right
I order stickers I picked out for my daughters bridal shower and they are way to small not very happy
Other than the cost being a bit high it was very good. We always were up to date on when the cup was arriving and had preview pictures.
The design was so beautiful and to hold the invitations for my upcoming wedding felt so surreal. Even better than I initially thought. Delivery came so fast that my partner was also surprised. I think it took less than a week from order to Delivery.
Zazzle had the perfect card for what I needed, very few changes and exact artwork that I'd hoped for.
Orders change of address cards after our move. Great selection of styles, really easy to design! Loved how they look!
Easy and good job. Love the product I received. It looks amazing. And my daughter was very happy also.
It is a beautiful t-shirt!
It came very quickly. I love the fabric because of its softness yet durability
Paid extra for the "enhanced" printing (prints white and then color on top) and quality was still very cheap.
Hello Joseph,
I am so sorry to hear about your t-shirt(s) order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty
Invites I ordered were so nicely designed and well made. Printed and delivered quickly. Really happy with the product.
- Visit Website
- Redwood City, CA, United States
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Stationery Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marcella,
I am so sorry to hear about your stickers. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty