But if you need to contact customer service, prepare for a wait. (in 196 reviews)
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I love how easy it is to shop for specifically what I want on this site. It wasn't the cheapest price, but I got some hard to find items, and they arrived on time and were as they appear on the site.
Tip for consumers: I liked this site because I found hard to locate items, and was able to combine shipping. I will use this site again.Ask Norbert about Zazzle
This was my first time purchasing from Zazzle. I placed an order on Monday Dec 1 for a wallet for my grandson. Their website read that it would take 1-2 business days. It is now Friday Dec 5 and my order status remains as "processing". I've sent 2 emails with NO RESPONSE from them. I've called several times this morning, only to be placed on hold or received a recording that they were having phone trouble and then got disconnected. BUT they charged my credit card on Dec 2. I didn't think a business was supposed to charge you prior to shipping the item. So, BUYER BEWARE. Apparently, this company is NOT REPUTABLE!!!
Tip for consumers: You better look elsewhere because you probably won't get what you order.Ask Billy about Zazzle
I am trying to reach Zazzle to return a t-shirt that I ordered that was too big. They do NOT answer the phone( I do not have time to be on hold longer than 40 minutes) and have not replied to my e-mail.I am very frustrated. I have been calling for 4 days.Is this a ploy or do people actually reach them to return things?The t-shirt was very good quality and I have already ordered a new one in the correct size.I am so disappointed in the quality of service provided for returns that I am unsure if I will ever order from them again.
Tip for consumers: Make sure you order the correct size. The Zazzle guarantee is not much good if you can never reach them and they require a ROM number ( which is not provided with your order) to return items.Ask cathy about Zazzle
HORRIBLE!!!! Stay away from this site!!!!! This website is a bunch of bull! All zazzle does is steal your money! I ordered invitation for an 80th surprise party next month and I could not track my order despite giving it a few days to show up on time. After about two weeks it finally showed up under my zazzle account and it showed that it had shipped when I went to my post office to pick it up it wasn't there!!! Everyone in that post office looked for it! Upon NUMEROUS CALLS AND EMAILS i still have not received a response and they will keep you on hold forever! "High volume of calls!" Stay the hell away from zazzle!
Tip for consumers: Don't use them!!!!Ask Charlie about Zazzle
I ordered some bday invites from this company. It said 5-12 days. So on the 12th day I emailed them and told them I didnt have the invites and that I needed them asap. They said it must be lost in transit. So they printed more out and sent them the same day and I will be getting them tomorrow. I was really ticked at first but I have to say they made a great come back.
Tip for consumers: great customer service. Leave plenty of time to ship in case it gets lost and they have time to re-send.Ask Sherri about Zazzle
I have never wrote a review before because I feel that businesses do make mistakes and strive to do their best. But ZAZZLE is the worst company I have ever dealt with! I ordered my stamps on 11/20/14 and still have NOT received my order and I paid for 1 day shipping!!!! My wedding invitations are NOT going out on time because of you!!!!! If anyone reads this post PLEASE NEVER ORDER ANYTHING FROM THIS COMPANY!!!! Worst company I have ever ordered anything from!!!!! I have received email after email saying they have been shipped and will be received that day, then I will get another email saying it will be another day!!!!! I have been on hold all day today trying to talk to someone and of course haven't reached anyone yet. DO NOT ORDER FROM ZAZZLE!!!
Products I've received from Zazzle more than met my expectations. Christmas cards are of heavy stock and I know will elicit chuckles for my friends.
These guys rock. I ordered a case for my new iPhone 6 and it arrived with a tiny little chip in the plastic. With absolutely NO hesitation, Zazzle initiated a new order for me without asking me to even return the item. They only asked that I email a picture of the defective case. The return process was seamless and wonderful. I will order from them again for sure.
I paid a lot of money for posters to decorate our home gym (from Zazzle). I was willing to incur the cost for the images and quality I thought would come from this company and from a product that cost so much. Well, I did NOT get what I paid for. Disappointed is an understatement! The quality was horrific- fuzzy and grainy. I had to pay to ship them back (in addition to the shipping I paid to receive them). 100% satisfaction is not guaranteed.
Tip for consumers: Do Not use this site for poster purchases- horrible qualityAsk Jill about Zazzle
Quality products at great prices and super fast shipping. Highly recommend!
I am fairly sure these views must be fabricated. I ordered from Zazzle 6 weeks ago. They never confirmed my payment, despite the money leaving my bank, rather I was receiving emails prodding me to 'make my payment.' I made them aware of this but they instructed me (corrospondence with them is about a 3 day wait for a reply) that it takes time to receive the payment in some cases. 4 weeks later I had not received my order nor heard from them. I emailed them proof of payment and asked what was taking so long. My last email from them, one week ago, told me my order was being looked at my their financial department. Today I simply requested my money back which I highly doubt will happen. Stay away from Zazzle if you dont enjoy not receiving what you paid for :)
I ordered 5 decorative couch pillows from Zazzle. First of all, it took approximately three weeks to receive them. Secondly, the materials they were made of were of poor quality, especially for the price I paid. I returned them three weeks ago and they deny ever receiving the shipment. I forwarded them the proof of delivery back to them only to have them completely ignore my email. And still no credit. I am going to contest the charge on my credit card and let Zazzle deal with that one.
Tip for consumers: Don't waste your money.Ask Diane about Zazzle
Zazzle is generally good. Their prints have - across 3 orders - been awesome, and their products are almost without exception almost. Zazzle gives good value for money, but not exceptional, and their prices aren't as cheap as you could find elsewhere. I'd recommend Zazzle for good value for money for effort in buying; they're a lot easier to buy from than other companies, and aren't very expensive.
Zazzle is my go to site for business cards, custom products, etc. They are easy to access if there is a problem and they always come through to make us, the customer, satisfied. I really adore their selection of business card designs. I get compliments all the time when I extend my card to a client. THANK YOU ZAZZLE!
STAY AWAY!! Ordered invitations - site said manufactured today and shipped tomorrow so I ordered them. One week passed by - no shipping tracking number. Called customer service several times for ETA and no one could gives me a date. After waiting 18-22 minutes every time I call, I am still being told "as soon as the invitations are processed, we will ship it out." Trying to get an answer from a supervisor right now. If they can't tell me when I will actually get these, I will cancel the order because I needed to send them out last week. The event is on Thanksgiving - next week!!!
Searching the Zazzle website always allows me to see the scope of Zazzle's offerings. By typing in a specific request -- birthdays, sympathy, wedding, even holidays which are not usually found such as St David's Day (Welsh patron saint )--one can quickly choose the best card in that category.
We live in a 4 bedroom 2 story house and I recently asked my wife if she knew where
our fire extinguishers were located.I realized as I was asking the question that I was
not certain of where I placed all the extinguishers.So I went on-line and found
Zazzle who made stickers(fire extinguishers) that I placed through the house and
they look just fine! The price was reasonable and the stickers brought a level of
comfort to know exactly where our fire extinguishers were located.
I wanted a Hieronymus Bosch necktie to wear when discussing this painter's work in class. There were none on eBay, but Zazzle had several. Zazzle has stuff nobody else has. This is a good thing.
Because this was a last minute order for our destination wedding, I had no choice but to go along with it; however, the price for the quality of the print on the shirts we received were less than satisfactory, in my opinion. I have used sites in the past where you can customize products; however, the look of the ones I received from Zazzle looked as if they were done on a below average printer, as opposed to being screen printed. The words were blurry and/or faded on the shirt. What should have been black ink, looked more gray. I ordered three shirts - two for the bride and one for the groom. The groom's shirt was the best of the bunch. I customized two of the three shirts, and the other was already done by a Zazzle designer. The quality of the shirts themselves was not bad, even considering I went with the lesser (value) options. Although the shirts were a hit, I was a bit disappointed and probably will not order this type of product from Zazzle in the future.
I love Zazzle, their products and their customer service. I had an issue with my wording on a shirt and they sent me a new one within two (2) days!
I really enjoyed browsing through all the wonderful products that this site offers. I was looking for a certain type of poster and found just the right thing in the size that I needed.
They shipped the product very quickly and it was in excellent condition! I am very satisfied.
Great place to make custom football buttons. Have helmets in different colors and you can customize the number and team and player names. Received many compliments on sons football button. Great colors and the buttons are well made.
I also used Zazzle to order a photocopy of my sons football picture that was on our local news website. Great way to capture the moment.
every product I ordered or customized came out beyond my expectations. It was fun customizing my gift items and they look great. Quality is excellent.
I have just begun to use my photography to design items to be shared with family and friends. I am more than pleased with all aspects of this website.
The people at Zazzle have more patience then Job himself. I ordered the wrong item and they gave me a credit without argument. I went to reorder and could not find my way through the steps - mainly because I am not into graphics and am computer illiterate. Two emalls later I was talking with an agent who guided me through the steps and my order was complete. I would definitely order - in fact I am going to order, again. Thanks to all the special people at Zazzle who helped.
I'll gladly give the full 5 stare rating as soon as Zazzle brings back the womens tank top in thier line up. They had them (about 1 1/2 years ago?) but took them off thier line up. I had ordered quite a few, but they only had 3 colors plus white. So I'm really hoping they can bring them back and even get more colors. They do have spagetti string type and racer back tanks, but not every one can or will wear those, I won't. I have purchased many t shirts, long sleave t shirts and sweatshirts and (the regular womens tank tops back when I could). I have gotten great service, if there was a problem Zazzle always fixed it.
I ordered my first shirt and I plan to come back and order some more-especially for the Susan Komen 3-day walk for the cure. I want to create something unique and Zazzle.com IS the place to do it! Also for birthdays-any reason to get someone anything from this site.
Zazzle is a wonderful way to get postcards for things that are hard to find. Postcards are a dying past-time and I love the large variety of options!
Framed poster ordered arrived exactly as I wanted in perfect condition. Great experience.
I've been using Zazzle for a couple of years now for all my custom design and printing of my stickers/labels for my candle line. My experience with Zazzle is wonderful. They do a fabulous job of printing and their customer service is a #10. They ship when they say they are going to ship. They stand behind their products 100% and are right on the ball to correct or reprint a product that is not met to my high standards. They don't ask questions but back their guarantee! I highly recommend them.
I will never be using this company again! I ordered invitations on the 7th! Was told they would be shipped the next day. I contacted customer support on the 10th, they told me they would upgrade my shipping and send them out. It is now the 13th. I had to called again and they told me they would definitely be shipped out today! They aren't!! I even asked if I were to just place a new order if they could just expedite that once since obviously my old order is going nowhere!!! I was told i'd receive a phone called with any updates nothing! I even called again this afternoon and was told nothing. The girl was very rude as well! Apparently they don't like people bugging them when they don't send out an order. My son's birthday party is on the 26th of this month, when and IF I get these by the time I mail them out and people receive them its going to be maybe a couple days before the party! That's EVEN IF I get them! I had to just tell everyone the information. The only reason i'd even want one is for a keepsake for my son's baby book! Way to ruin a 1st birthday party! Thanks alot!!! I will be going back to Shutterfly who ships out the next day always! Sometime even the same day!!!! Ridiculous!
Tip for consumers: Do not use this site!!!Ask Rena about Zazzle
My order came quickly and the material was very nice. I love the way my tea towels turned out and I think they will sell at my art exhibit.
I order from Zazzle.com 2/3 times a week. I mostly purchase postcards. Zazzle has the largest selection (more than eBay or Amazon, I think). There has yet to be an image that I wanted and I could not find. The quality is speculate! The cardstock they use is of the highest quality, the images come out crisp and clear. Not to mention the shipping time. I live in Hawaii and I receive my orders in 3/4 days, depending on what day I place my order. They are fast, efficient and I try to recommend them to everyone I know.
I ordered 3 different styles of business cards for my photo business. I had to order 3 because I couldn't decide which design I liked best. The graphics, artwork, type work, EVERYTHING was perfect on EACH of the cards. Customizing them online was easy with the program Zazzle has and stress-free. They came on time in the mail and I was very pleased with the product. It was everything they said it would be and more. I will definitely be doing business with them again.
Tip for consumers: Check out their other cool products besides business cards!Ask Kaylin about Zazzle
I was TOTALLY impressed with these pillows. The color was vivid, loved the trendy design and the quality of the pillows was amazing. They were not cheap looking at all and there was a hidden zipper so you can wash the cases! Nice inner pillows as well. I got a lot of compliments on them! Exceeded my expectations. Thanks Zazzle and thanks Everdawn!
Tip for consumers: It is worth the risk to order, judging from my positive experience!Ask dianne about Zazzle
Quality of sweatshirt was fine Had it customized for Ovarian Cancer felt the grahic could have been better the hood is tight around the neck when not up overall it is a satisfactory rating