Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The oder experience was quite easy. The customization tools are easy to use and preview. The delivery was timely and the quality of the product was spot on., Overall, Zazzle sparkles!
Found ordering on line was hard. Gave option of changing size of poster, clicked on choice but it wouldn't accept choice and allow me to complete order.
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I created a custom sympathy card. I was disappointed because it came in a matte finish and thought that it would be glossy. Some of the customization was a bit confusing.
I love how easy it is to find pre-designed cards for any occasion. I use Zazzle for birthday invitations, Christmas cards, and baby shower invitations. I can always find exactly what I'm looking for and can quickly edit with my information. I sometimes worried I'm addicted to sending these invitations out!
I've used Zazzle before to order business cards when I was in Japan. The timing it took to get there as well as the quality of the cards I received were really positive. I moved back to the states - hey I need new cards again! Although the color quality went down (in my opinion), Zazzle is still pretty convenient to use and I can feel rest assured that if I don't like my cards, I can return or exchange them!
I'm such a procrastinator and love how fast and wonderfully looking these invitations are! Not flimsy! Colors are beautiful! Couldn't have been happier and they came SO FAST!
I had a really hard time finding what I wanted. I wanted book themed enclosures, and mostly what came up was for baby showers. I only found options when I did a general google search. I typed in books on Zazzle, and nothing came up, but on Google it did. That was a bit frustrating.
I was looking to replace a favorite lapel message button which is no longer in production. Not only did the Zazzle site quickly provide me with a worthy substitute, the search yielded a nice selection of other options and a wide variety of price ranges. I'm very pleased with the quality of the merchandise, which was delivered ahead of schedule.
Online order was good, confirmation was good, the t shirt I ordered was a bit too little, i ordered a size up from what the size chart showed, bit it just fits, 100 % cotton, so if I wash it, it will probably shrink
I haven't seen it, but I know they love it. I will be seeing it shortly but just to know that I could make their clock that beautiful with their names personalized and wedding date made the whole experience worth it. Thank you.
I needed to replace a mug that broke and and I found one even better. Order was processed quick and mailed out quickly. I recommend buying from seller
Adding a QR cod generator would have helped in my situation, one-stop-shop - I had to go to different website to select that, but if you had it already on your site it would have help speed the process for me
I just placed my second order with Zazzle and simply reordered a previous design I had used. I made a change to the font and the new version of my card arrived quickly and looked nice. The only disappointment I had was that my cards have a vibrant yellow background (it's the reason I chose that design) and this current order is much more faded or muted.
The ease of picking the invitations I wanted and the affordable price was a plus. And I also received them ahead of time which was wonderful. I will most definitely be recommending Zazzle to everyone I know.
I ordered it express, and it arrived a day early. It was the perfect shirt to wear for my son's send-off party. Thank you! Look forward to buying from you again.
(PS - if you can, I'd love more colors in the Bella Tri-Blend option)
It was my first order. It was very easy to maneuver the site and change the content for exactly what I needed. Received them and was very satisfied. The invitations are perfect.
The quality of the paper was very sturdy and durable. The print was to be all black, some of the cards came with a bit of red undertones, but other than that it was perfect!
The product was beautiful and as expected. We chose expedited shipping because we needed it ASAP. Should have been here in 2-4 business days. We received it in 8.
My Christmas cards came so fast & are such great quality! The card stock is super thick and the picture is so vibrant! Overall a great experience and extremely well priced. Thank you Zazzle— I'll be using you for all my card orders from now on!
My daughter was obsessed with a few songs as a child. I was able to have a hoodie made to with those song titles on it. I had been looking for a long time to have that done. Then I found Zazzle! Thank you!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.