On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
...
This is the third time ordering business cards from Zazzle each order has been great with no issues and fast shipping. Thanks again!
I was very happy with my order. I customized the sign to my liking and received it just so! I can't wait to use it for our wedding. A plus, it arrived before it was expected :)
I found a workable template but it was like finding the Lost Ark. Once I found it, placing my text was hit-or-miss although I must admit that the final cards look pretty spiffy.
Great experience from the moment I started designing. Easy to filter out price from low to high, easy to upload my own photo, and great discount code!
Paid an exorbitant shipping fee only to receive the product four days after the delivery expectation date that was provided to me at checkout - a price, at the time, that I felt "justified" the price A joke. So mad that it took as long as it did for how much money I ended up shoving in their proverbial pants
I enjoyed being able to customize the book with our theme and pictures! I was able to make my design on a different platform and upload the final images to Zazzle.
The cards arrived almost exactly as designed and sooner than expected. The only issue I had is the black ink bled into the area that is supposed to be white. So it looks a little red-ish. I needed the cards in a pinch so I didn't have time to mess with a refund.
I ordered a memorial for my upcoming class reunion. It came out beautiful and the price was great. Everything I have done with Zazzle has exceeded my expectations. I plan to use them again for other projects and would highly recommend them.
They just threw the ID badge in a bag and it was bent and deformed when it arrived. I uploaded a high res design but it is blurry and pixelated. Price was decent, but I guess now I know why.
I had to order cards for the entire admin staff at our company, I used the customization feature and was able to blow through them. It was fast and easy. The information on the shipping for the cards came within a few days as promised and came a day early. I ordered 21 sets of cards and also received a nice discount due to the bulk order
I ordered wedding invitations, and found a design i liked immediately. Customizing them was easy, just had to shrink the font a little to fit everything. They arrived very fast, which was nice.
The tie I ordered was supposed to be blue with glitter and I got a tie that had little white speckles on it instead. $40 wasted
We bought this as a gift for a ham radio operator. He loved it! The cup was shipped earlier than expected and exceeded my expectations. Well done!
Sadly, my aunt had to relocate from her home on the Oregon coast to an assisted living facility in Portland last week. My sister and I live on the east coast but wanted to make the transition positive and hopeful for our aunt. One very special thing we did was to have return address labels created so she could correspond with family and friends. When I saw the watercolor Portland Cityscape labels, I knew it would simply delight her and they did! Thank you Zazzle for the quick delivery! Highly recommend!
I saw the cards on Pinterest and was excited to order them I could not use my discover card but decided to go ahead and order. The invitations don't feel like card stock but like photo printed and there is noticeable fading on the left side of every card.
I ordered my wedding invites and thank you cards, both arrived way faster than I thought and the quality is amazing! I got so many compliments
One of the puzzles I purchased is missing two puzzle pieces... it was sealed when I opened it. Will not buy from Zazzle again.
Hello Sylvia,
We are so sorry to hear about your experiences with our puzzle. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
Unfortunately we were unable to locate your order based on the details provided, but there's no need to worry - we'll get to the bottom of this.
Please contact our social media team for assistance. We can be reached at social@zazzle.com.
We look forward to assisting you further
Thank you,
Jordan
Love everything I have purchased from.
Zazzle. No issues with anything.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erin,
I'm really sorry to hear about the issues with your recently placed badge order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan