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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to figure out editing and received promptly a thick beautiful crisply printed square business card at an affordable price!
The ordering process was smooth and I was able to preview how my item would look before purchase
I'm very pleased with the beauty and quality of your product. The problem I have is that I ordered 25 and received only 19. I'm going to call today.
Always quick and easy to purchase. Second time ordering and always have had a positive experience both times.
Thank you so much for great customer service and getting my order to me in a timely manner. I am very pleased with my QR code sign.
I had to do two separate orders because the guest list grew after I ordered the first set. The first set arrived two days later than the latest promised date but the second order arrived four days before the expected date. Otherwise everything else was fine
Rather easy to produce a simple Business Card. Didn't take more than 10mins to achieve what I needed. Quality upon arrival was pretty good. Shipping Time was less than 5 Days in which I loved.
Love it! I was being pretty picky looking all over the internet for the perfect personalized address stamp, so I'm glad I came across this one! Our name doesn't look over the top and our address is exactly as expected. Definitely recommend!
Beautiful designs and the template was easy to edit.
I ordered a custom license plate frame. The good: there are a lot of choices for customization and the printing turned out ok. The bad: it really isn't a frame as one thinks of a license plate frame. It was a flat very thin piece of flimsy material. It's so bad that there is no way I'm putting it on my car and I have already ordered a different one from a different company. I wish the website was clearer on what it would look like, It would have informed my choice.
I've bought a few different items from dazzle. They've all been beautiful, well-made, and I've received them in a timely manner.
Shipping was fast. Cards were great quality and the art was very clear. Exceeded expectations.
My order was delivered On time and the product is on excellent quality. Will order again in the future.
I was searching the internet for a personalized cookbook binder to hold my families recipes. We like to print the ones we like and keep them in a binder. Zazzle had a great selection. We chose one we liked and my custom order was completed and shipped in a very timely manner. Thank you Zazzle, we love the binder.
My dad's celebration of life is coming up so I ordered a large print with a photo of him, and words saying his name, birthday and death date. The picture arrived and the photo of him is extremely blurry and pixelated. The photo selected for the print was not blurry itself, but once it was sized up it lost all its quality. I spent almost 80 dollars including shipping to get a picture of my dad where I can't even see if his eyes are open or not due to the blurry quality. Would have appreciated some sort of notice that the quality came out badly and they needed another photo, or some sort of request to maybe edit the photo prior to printing so it wouldn't come out blurry. Now my dad's celebration is in 4 days and I dont have time to pay for another photo or get a replacement. Made me very sad because we wanted to honor him with pride but the quality is so poor we can't even use it..
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Autumn,
I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan