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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered a birthday party "Welcome" in a floral motif & it turned out simply beautiful! Zazzle's description online was exactly as described, lots of options for themes & sizes and their pricing is competitive. Thank you for kicking off my event so beautifully!
Ordered a sign for an event. Super easy to use the site. Came on time. Safely packaged.
Mats came quickly and exactly as described. Price was great would definitely order again.
There were no issues ordering or creating the cards
It was simple and easy to make. I bought the save the dates from them so I also wanted to get a rsvp for the flat lays for my wedding! Absolutely love the style
I've always had a great experience with this website. I ordered my wedding invitations and they were amazing and I just ordered my unplugged ceremony sign and it's beautiful!
I received a great quality print and it was easy to shop for. I used the communication feature when I first purchased to thank seller and give my timeline. Never heard back from. Once you purchase you have no idea where in the printing process your purchase is. I was on a tight timeline and I had to take on faith that it would arrive on the initial date promised. Status of purchase is not updated until it is shipped then you follow the delivery company. Overall great experience, but if running on a tight timeline and Type A personality, so might want to shop somewhere else.
Product was delivered as advertised and was a good turnaround time. Would use this service again.
I needed a 1" star, The block around it was 1", but not the star. It is unusable to me, but still good quality.
The shirts are amazing. Very bright beautiful colors, with a fresh approach to showcasing the check your breasts for lumps message.
The website is amazing, we had an idea and the design software helped make it come to life. The cards are great quality and they arrived in a very short amount of time. Will definitely be ordering again.
It was very easy to desing my new bussiness cards and order throgh zazzle. I will order again in future 100%
The invitations turned out perfectly. Just what I was looking for. They were delivered earlier than expected--an added bonus--very pleased!
I ordered expedited shipping and it came on the guaranteed date! Thanks!
I created printouts for my wedding and they look AMAZING! Thank you for providing such an easy to use platform
Needed Life Celebration programs quickly. Zazzle provided a great template and got my programs here in time.
Designed a custom shirt with photos and text and received the order in a few days. Very happy with the tee quality and look.
I ordered shower invitations, they are beautiful and very professionally made. Shipping is timely and product is an amazing value. Best price on the internet. Envelopes that are addressed for practically nothing, such a value for your budget.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.