I order 2 St. Patricks day shirts almost 2 weeks ago.
272 Reviews for Zazzle.com
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I ordered from their Australian site: Zazzle.com.au.
Nice items arrived on time and intact but were a bit expensive especially with higher postage charges than I expected. Postages seemed more than when I order from Amazon US.
Products arrived and were as described so its a good site for unusual customised presents. I dealt with customer service over several emails as I lost my account password. Never got back into my account as they didnot help or really seem very interested, their last email suggested "start another account". I did but am still unhappy that I cant access my old data. Poor service which I have rarely found in US department stores. Online needs to do it better. Difficult to recommend based on price and service. Use if desperate.
The website was very easy to navigate, customizing the invites was also easy...Ordered invites at beginning of week got them by the end of the same week...The whole process was easy and fast and the invites are great.. Will be using this site again and would highly recommend
Frankly, I don't know too much about this firm. Yet, ----- I was attempting to order a custom t-shirt, difficulty with the designing on their site. Well, it might have been me, since art design is not my strength. So, I stopped and took a break for a day or two. Well, I have been inundated with e-mails, that in and of itself tells me something ---- Sorry, good-bye
The peeps at Zazzle are very cool. I think my first or second order fell off the mail truck or something happened to it and they dealt with the post office and replaced the order in a flash. A great way to do business. I ordered my wife and daughter a punch of shirts for Christmas and got them in the largest size they offered, X-large. The shirts were microscopic. My wife just ordered for a friend and she says they have a notice up saying that the shirts runs very small. That's cool. It may have been up when I ordered, but I never noticed. I did have a problem with three recent shirts I ordered. They were black shirts with white print. They looked great when they arrived but after the first wash you could see the large shadow of the transfer paper or whatever they use to copy the image over. So the shirt has one texture, then there's the weird fuzzy area where the blank transfer sheet is, and then the image. I complained about it when I left feedback. I hope they note on the site about this to future customers. Other than that bump, they're a great group of people and they have some great products.
Quick navigation through website. Information provided on website regarding product was clearly explained. All of this made for a quick selection of the product as well as a secured and quick checkout process. When I received the product, the quality was superior, going beyond my expectations. Phone service was quick and phenomenal as well. Product was received before date promised.
WOW! Was just getting ready to place an order when i took a sec to pull up reviews. The last time I saw a company that inspired so much disappointment (really, how many birthdays, weddings and anniversaries can one organization f**k up?), frustration with crappy service/ wrong orders, and outright anger over customer service was Clear Wire. Enough said!
I have used this website numerous times and have always been very pleased with the outcome. The site is very user friendly and extensive in the products that it offers. I think the prices are very reasonable also. I will definetly recomend it to friends.
Whenever I need that SPECIAL gift I know my daughter can create if for me with zazzle. Zazzle is UNIQUE! Nobody will have another one. The gifts are PERSONAL and that makes them special. Anyone can go to walmart......
The shirt i ordered was custom made, i wrote what i wanted the front and back to say. the shirt was good, everything was spelled correctly, the only thing i didnt like was that the writing is very... splotchy? i guess would be the right word? i feel like if i put it in the washer my 20 bucks will be gone. Looks like they wrote on it with marker or something but not really that bad. not sure if i can put what im trying to say into words but just say i wont be buying anther custom made shirt from them.
I was more than thrilled with my order which was a personalized keychain with a photo. The quality of the final product was superb, my item was delivered in a very timely manner and the person who I gave it to as a gift actually cried when she got it. Thank you so much. I would definitely order from Zazzle again.
The website is, for the most part, easy to use. I kind of wish they didn't keep credit card information in the system for future orders. The identity theft possibilities are a bit scary.
Great place to order unique and stylish stuff. I've ordered from them a couple of times and I've never had trouble. Quality and delivery time are also ok. Their prices are crazy, though.
the selection was great, fantastic graphics and artwork. I will be ordering more in the future. Recommend to anyone who wants great biz cards reasonably priced and unique and first class designs.
I ordered buttons in plenty of time for them to arrive in time for a party I was having then also paid extra for expeditied shipping. The bittons were stock, not customized. I also requested notification if they would not be delivered on time. I received no notice yet the buttons arrived AFTER my party. This site makes promises it cannot deliver.
Recieved the dishwasher magnet bubbles clean/dirty sign. I was disappointed at how small this sign is. It was meant for 2 boys to know when to empty the dishwasher.
Very user-friendly! We needed to expedite our order, and the invitations arrived right on time. Good quality, great service.
I ordered business card from them but they were very expensive for the quantity we received verses other competitors where the designs are not that impressive. When we received a 50% on a Friday, we eagerly were trying our best to get the cards done but there were site errors. I contacted them about our troubles and they did not resolve the situation. I stopped using them from then on. If Customer service had a follow through then I would have stayed a happy customer.
Dear Zazzle Customer Service;
I can't thank you enough. What you did was amazing and very generous. The reason this has such a paramount impact on me and my family is that I originally wanted to purchase three of the black ginger's unite t's. However, due to my finances at this time, I was only able to purchase two. I sent the response email back to you with the new size requested to speed up the process of getting the size I realized I needed for my one child. My intentions were to wait for your reply and send the wrong sized t-shirt back. That is just how customer service works!
Now you have made me a Zazzle believer and fan. More importantly, you have made three (not two) ginger teens thrilled!
We live in the Bay Area, CA and I noticed a television commercial that Zazzle is sponsoring our Bay to Breakers annual race. AWESOME!
Thank you * Thank you * Thank you
I also sell on another website (Cafepress.com) but Zazzle offers greater possibilities for design complexity. It's also easy to navigate.
Your search engine when looking for poster prints is a hit or miss when trying to find a specific print. When I received my "Love on the Beach" poster, the writing look completely fake, nothing like it did on your website. Not putting that one up on my wall.
Long time to deliver a simple poster. Same day bought also a made to measure frame from other website and it promptly arrived. Frame now lying on the floor whilst waiting for the poster to arrive. Last time I buy from them. Also delivery costs quite high for such a small item. this is why I feel even more crossed.
I love the mug! It came out exactly the way I wanted it and was delivered fast and in perfect condition.
Zazzle does not even deserve one star. I have been an artist on Zazzle for a little more than a year now and they do nothing but cause headache. For example, today I went to cash my Zazzle pay check and I couldn't because THEY did NOT sign it and they do not have customer service over the weekend. I also find it funny that they sent me a FAKE check and now suddenly my sight won't work which means I can not contact them.
The save the date cards for my wedding are beautiful, and the costumer
service is the best! I'm definitely going to use them for our invitations,etc.
Great tie. But it looked light blue on the screen. When I got it I found out it was lavender. I'll still wear it but I wish it had been blue.
The holidays can be (and usually are) quite stressful. Often adding to that stress are several instinctive fears, when ordering custom items as gifts, that range from "will it be correct" to "will it get here in time". It is my distinct pleasure to report that the good people at Zazzle did every thing they possibly could to make my custom order gift giving as pleasant an experience as possible. There is no doubt that their work load increases drastically during that time of year, but they went above and beyond in taking care of my orders! Not only were the items on time but they were also produced with Zazzles obvious commitment to quality. I would recommend Zazzle to anyone at any time!
I am a Zazzle seller so the design ordered was my own. My experience is always a great one and my own personal customers are sent to Zazzle to my store to order as well as my ordering for them.
The cards I orders were perfect. The personilization on the wedding cards made them so special. Thanks for adding that perfect card to the perfect day.
This company had great customer service. I was excited to see how wonderful the product was. I have purchased many things already. I love everything about Zazzle's website. The site was very easy to navigate through. I would definitely keep shopping here.
Very pleased with this website, sent a gift certificate and recepiant very pleased also.Nice and easy process.
The review of my personalized product is already on the Zazzle site, but to make it short, they reproduced on the product a 1955 black & white photo, taken with a child's box camera of the time, which had been scanned in and cropped, and it came out perfectly with just the text I wanted with it. The first one arrived damaged in shipping, broken handle. A quick E-mail with an attached photo of the damage resulted in a second one delivered within a week, with perfect image just like the first, no hassles and no extra charges. They make a good product and they give excellent service, particularly when one considers we are on opposite coasts of the USA.
First Order received damaged.
Second Order never received, emails ignored.
Don't waste your money, time and stress with these people...buy what you need locally!
I was very happy with everything that i got at Zazzle! Ü Everything got there right in time for Christmas and was in perfect shape! Thank you Zazz! Keep up the great work! Ü
I am thrilled that I found Zazzle. I was looking for a very particular power boat business card. I spent hours looking at other websites, even for the major chain stores. All I could find was sailboat business cards and others that were not to my liking..Untill I came across your website.. I love it! Not only am I pleased with my purchase, but I had to return something and the return and refund process was so easy!! I am a fan of your website for life and will certainly be telling others about it!!!
DO NOT BUY ANYTHING FROM THIS COMPANY OR FUNNY T SHIRTS!! THE WORST!!!
I ordered a Skyscrapers of Philadelphia poster I had seen in a Philadelphia restaurant. What they sent was one of the worst photocopies I have ever seen--I could to better by taking a picture with my own camera and getting a blowup from CVS. I didn't think the technology existed to make something so bad--blurred, out of focus--it looked like someone took a picture of the poster from a distance away and had the result blown up. Unbelievable. And much smaller than the size ordered. I had read some reviews that their products were poor quality (blurred and washed out), but I figured a poster is a poster. Apparently, what they are selling are very poor quality reproductions of the original posters. Even so, it's hard to understand how you could make something of such poor quality. I could do better without hardly any effort. BOTTOM LINE--YOU WON'T GET WHAT YOU ORDERED! KEEP AWAY!
Pretty good selection, great prices (got everything half off with free ship). The order was filled fast and shipped as promised -- no mistakes. I did contact support because one shirt was shipped separately and I got worried ... Support got back to me very quickly with answers and my extra shirt was actually safely on its way.
Awful service. Placed an order on 04/12/11 and stll not received. There is no tracking order to find out where the package is even though delivery charges were extremely expensive. I've emailed their customer service days ago and no reply. Do not use them.
"This was the WORST service I have received in a very long time. I spent hours trying to make a photo to canvas print as a Christmas gift for a friend and even paid extra to guarantee that the order would arrive before Christmas. I was relieved once the order was processed and happy with the outcome. After more than a day I received an order cancellation email with no explanation. After sending two emails inquiring about the reasons for the cancellation with no response, I spent another couple of hours making another one with a different picture thinking that was the problem. Again, a day later and once I think the order has already shipped, I get an order cancellation email. I called and tried to talk to a rep, I was on hold for about a half hour before finally talking to someone who then told me he had no idea why my order was cancelled and suggested I email the customer service people, which I'd already done twice with no response! I will NEVER shop here again!!"
Ordered 1 mug via zazzle.co.uk assuming they would ship from the UK.. but no, it came from the USA. It took 3 WEEKS to get here and when it arrived it was the wrong order!!! They must have some really incompetent people working on the line because apparently this happens quite a bit. I'm still waiting for a response from them but it's already Dec 12th so based on their turnaround time i won't be able to get my actual order in time for Xmas :(
Furthermore, they don't even have a UK phone number. Their ONLY support number is in the U.S. and i couldn't even get through all the way from Ireland. Does their phone line even work? This company appears to be in serious need of an audit on their trading practices.
Interestingly enough, when I was asked if I was satisfied with my experience and clicked "no", I was brought to an invalid link. When I clicked "yes" I was brought here. hmmm. Well, after a bad 2010 experience in which my 10 not customized christmas cards took over a month just to ship, I thought I would give Zazzle another chance. This time I placed another order of about 10 or so Christmas cards. I received the cards. Yay Zazzle....Ohh, but the envelopes. I was mailed fewer envelopes than the cards I purchased. Come on Zazzle. Booo
Its a shame because I think the cards available are quite clever and cute. They just make it near impossible to mail them out to your kith and kin without a hitch.
Thought the website was easy to navigate. When customizing, it was hard to tell if the customized words were actually registering ok; but, final product looks GREAT! :)
Ouch! Low Quality! There's a lot of lip service paid to how much quality control they have. But if that's true how did my t-shirt - that had some of the printing messed up - get ok'd by their quality control people? Just seems like if the printing doesn't work on part of the shirt that they would see it. If they are looking...
If you do a custom job be careful about which graphic you use. Their design software can be deceiving. The pic that I used (a contrasty drawing) looked the same as the words on their design website. But on the t-shirt it came out much lighter than the wording. I wouldn't buy from them again...
Never order anything from this website, especially if you need it in a hurry. Their shipping process is very confusing and costly. I paid for "express" shipping on Thursday and I received the item on Monday at 6pm. I do not call that express shipping. I called UPS and they said that zazzle has a deal with them that they only deliver on business days. My product was within 20 minutes of me on Saturday, but because of zazzles policy, UPS couldn't deliver it until Monday, even though I paid extra for delivery. I received no satisfaction from zazzle. They could have cared less. Please be careful when ordering from them. Buyer beware!!
The website was flakey and often had to be reloaded. Once the frustration of ordering the product was over, there was the waiting period. This was one of the slowest deliveries I can recall. When the stuff got there (printed material) it looked quite amateur. I would not recommend this site. The quality would be better if you made the same stuff on your ink jet printer.
Avoid Zazzle. Their site is incredibly buggy whether running chrome,firefox or safari.
It takes alot of time to create an order and then to receive an email a couple days later that the order is cancelled because the logo won't render is unacceptable. why not simply provide us an email asking for a new logo to be submitted? so, had to create another order and we'll see if that goes thru and arrives on time.
Terrible service. I ordered a t-shirt with a pumpkin on it over two weeks ago and it still hasn't come. I don't need it now as Halloween has been and gone. It says on their website 3-5 days for delivery. When you look at the small print it says 3-5 days after manufacture and manufacture can take up to 12 days. Waste of time. Stay away!
This place reviews the content of your photos for "appropriateness". They have rejected fine art images because abstract characters could be perceived as being nude if you really stretched your imagination.
I wanted to order some t-shirts for my daughter with "Toontown" on them and Zazzle was the only site that had them. They were SUPER expensive for a tee but my daughter is worth it so I ordered. The order went smoothly and the shipping was quick enough but DANG the quality SUCKS!!!! For 25 dollars a peoce you would think that print would be better. I mean these are worst than something you would see at a dollar store. RIP OFF!!!
I had ordered a mousepad to be delivered to my friend as a gift and the wesite said it would be 15 working days for it to be delivered. It has been 3 more than 3 months now and it still has not been delivered.
Also the website is bad, There is no customer service or contact numbers to call.
The worst website to order anything.
If you're an artist on this site and have a store with Zazzle, if there's ever a problem with anything, you will get minimal help from customer service. They say things like "if this is unresolved we will do what we can to resolve your issue" but it's a lot of hot air. The responses you get from them are to the tune of "we appreciate your patience in resolving this matter" but they go unresolved and if you try to get help again, they become evasive, borderline rude, and never give you a proper response.