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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Everything was great, the color and the print. Better than expected.
Great except for this annoying survey that keeps relentlessly popping up in my inbox.
Ordered my business cards and three days later they were shipped and delivered to my house. They were beautiful and everything I expected.
My order came 2 days early. The items were in perfect condition.
Great. I was very pleasantly surprised. The depiction of the four dogs was incredible. Thank you
It was fast and easy to make my own invitation and get it shipped and printed.
Ordered two T-shirts with new company logo just for my wife and myself, and they turned out great.
Easy to put these together and copy formatting for several different names. Great to use and shipping as expected.
Shirt was as I ordered and arrived in good time. I only wish you accepted Discover Card
Ordered expedited shipping, the order arrived promptly. Thanks!
Making and customizing my business cards was easy, they offer a lot of options to create your own designs. They were very informative about the shipping process and estimated delivery date. I got mine in a week.
My husband is pleased with the hat it's just what he wanted for his neighborhood watch.
This is my second order with this company. The invites were exactly what I expected. I would have given 5 stars except I was short 7 envelopes and had to purchase additional. Seems odd to order 60 invites but get 53 envelopes. Can't remember if this happened the last order.
I've used your services before, items arrive quickly and are of good quality and super cute!
Great, item arrived as shown, faster than expected. Smooth experience.
Ordered 2"x2" rubber stamp to add additional contact info to the back of business cards. Font on stamp is too small to reasonably read and is not the full size of the wooden block that measures 2"x2". Was expecting the writing portion of the stamp to be 2" in width not the wooden block it was affixed to.
As an artist I wanted to add a personal touch to my baby shower thank you cards. I painted two different pieces to use for the card design. The folded cards were still a little more than I would've liked to spend so I went with a one-sided post card with envelope to save. Printing came out slightly lighter but they look good!
Site makes it very easy to get birthday supplies that match so your party looks super cohesive
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.