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ZazzleReviews 11,992

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Minnesota
1 review
0 helpful votes
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Great
September 9, 2025

Everything was great, the color and the print. Better than expected.

Date of experience: August 30, 2025
Hawaii
1 review
0 helpful votes
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I don't like answering surveys
September 9, 2025

Great except for this annoying survey that keeps relentlessly popping up in my inbox.

Date of experience: August 30, 2025
California
1 review
0 helpful votes
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Absolutely love my business cards
September 9, 2025

Ordered my business cards and three days later they were shipped and delivered to my house. They were beautiful and everything I expected.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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I am very pleased with my order,
September 9, 2025

My order came 2 days early. The items were in perfect condition.

Date of experience: August 30, 2025
Tennessee
1 review
0 helpful votes
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Excellent
September 9, 2025

Great. I was very pleasantly surprised. The depiction of the four dogs was incredible. Thank you

Date of experience: August 30, 2025
Nebraska
1 review
0 helpful votes
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Fast and easy service
September 9, 2025

It was fast and easy to make my own invitation and get it shipped and printed.

Date of experience: August 30, 2025
Oregon
1 review
0 helpful votes
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Ordered two T-shirts with new company logo just for my wife and myself, and they turned out great.

Date of experience: August 30, 2025
Illinois
1 review
0 helpful votes
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Product just as described, looks great
September 8, 2025

Easy to put these together and copy formatting for several different names. Great to use and shipping as expected.

Date of experience: August 29, 2025
Maryland
1 review
0 helpful votes
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Good product
September 8, 2025

Shirt was as I ordered and arrived in good time. I only wish you accepted Discover Card

Date of experience: August 29, 2025
Colorado
1 review
0 helpful votes
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Great service
September 8, 2025

Ordered expedited shipping, the order arrived promptly. Thanks!

Date of experience: August 29, 2025
Ohio
1 review
0 helpful votes
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Professional and Easy
September 8, 2025

Making and customizing my business cards was easy, they offer a lot of options to create your own designs. They were very informative about the shipping process and estimated delivery date. I got mine in a week.

Date of experience: August 29, 2025
California
1 review
0 helpful votes
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Just what he wanted
September 8, 2025

My husband is pleased with the hat it's just what he wanted for his neighborhood watch.

Date of experience: August 29, 2025
Connecticut
1 review
0 helpful votes
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Good quality
September 8, 2025

This is my second order with this company. The invites were exactly what I expected. I would have given 5 stars except I was short 7 envelopes and had to purchase additional. Seems odd to order 60 invites but get 53 envelopes. Can't remember if this happened the last order.

Date of experience: August 29, 2025
Texas
1 review
0 helpful votes
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I love it
September 8, 2025

Thank you so much. My experience was awesome. My order came way ahead of schedule time and it's flawless. I love you guys. Thanks so much.

Date of experience: August 29, 2025
Michigan
1 review
0 helpful votes
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So Cute!
September 8, 2025

I've used your services before, items arrive quickly and are of good quality and super cute!

Date of experience: August 29, 2025
South Carolina
1 review
0 helpful votes
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Excellent
September 8, 2025

Fast delivery and items arrived as expected. Keep up the great works.

Date of experience: August 29, 2025
Connecticut
1 review
0 helpful votes
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Great
September 7, 2025

Great, item arrived as shown, faster than expected. Smooth experience.

Date of experience: August 28, 2025
Indiana
1 review
0 helpful votes
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Rubber stamp too small
September 7, 2025

Ordered 2"x2" rubber stamp to add additional contact info to the back of business cards. Font on stamp is too small to reasonably read and is not the full size of the wooden block that measures 2"x2". Was expecting the writing portion of the stamp to be 2" in width not the wooden block it was affixed to.

Date of experience: August 28, 2025
New Hampshire
1 review
0 helpful votes
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Personalized Thank Yous
September 7, 2025

As an artist I wanted to add a personal touch to my baby shower thank you cards. I painted two different pieces to use for the card design. The folded cards were still a little more than I would've liked to spend so I went with a one-sided post card with envelope to save. Printing came out slightly lighter but they look good!

Date of experience: August 28, 2025
New Jersey
1 review
0 helpful votes
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Birthday Supplies
September 7, 2025

Site makes it very easy to get birthday supplies that match so your party looks super cohesive

Date of experience: August 28, 2025