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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I received a great quality print and it was easy to shop for. I used the communication feature when I first purchased to thank seller and give my timeline. Never heard back from. Once you purchase you have no idea where in the printing process your purchase is. I was on a tight timeline and I had to take on faith that it would arrive on the initial date promised. Status of purchase is not updated until it is shipped then you follow the delivery company. Overall great experience, but if running on a tight timeline and Type A personality, so might want to shop somewhere else.
The invitations turned out perfectly. Just what I was looking for. They were delivered earlier than expected--an added bonus--very pleased!
I ordered expedited shipping and it came on the guaranteed date! Thanks!
The print was way too small. My own fault i guess. No time to return
I've used Zazzle twice now and both times my custom items turned out excellent! I can't recommend this service more. Give it a try. Items make great gifts or keep them for yourself.
My son wanted his design on a t-shirt and got it in about a week. I wish the women's 100% cotton color selections were the same as youth and men, but overall a fabulous experience!
The ordered frame arrived early. My friend whom I gave the frame to loved it.
Our business has been using Zazzle since the onset of Covid for printed seals to use on individual bags of cookies for our clients. The printing has been top-notch and the service is timely. Re-ordering is a breeze and the stickers are quite, well, sticky!
As described. Good quality bella+ canvas shirts. I was skeptical that the customization part would not match the design but it turned out great and looks like the entire image was designed that way.
Order was received 2 days early, in perfect shape. Exactly as I wanted.
I was surprised how quickly this showed up! It was so pretty too. Made me excited to get started. Just wish there was another page of stickers or sticky notes.
The custom stamps came out awesome. Perfect for quickly adding some branding to packaging, paper shopping bags, etc.
Choosing the product and the printing was really easy. Shipping was fast and efficient. The result looks amazing, size is accurate and printing quality looks fab. My friend loved the design and t-shirt quality. We absolutely recommend getting your customised printing t-shirts with Zazzle.
I have used Zazzle for business cards for a few years. They are beautiful. Professional. Very notable. Excellent service & quick delivery.
I was satisfied with my order that came fast. Creating our wedding cards was easy and intuitive.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.