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ZazzleReviews 3,673

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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Illinois
1 review
0 helpful votes
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Easy to order, great quality print
September 25, 2025

I received a great quality print and it was easy to shop for. I used the communication feature when I first purchased to thank seller and give my timeline. Never heard back from. Once you purchase you have no idea where in the printing process your purchase is. I was on a tight timeline and I had to take on faith that it would arrive on the initial date promised. Status of purchase is not updated until it is shipped then you follow the delivery company. Overall great experience, but if running on a tight timeline and Type A personality, so might want to shop somewhere else.

Date of experience: September 15, 2025
Pennsylvania
1 review
0 helpful votes
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Extremely pleased!
September 22, 2025

The invitations turned out perfectly. Just what I was looking for. They were delivered earlier than expected--an added bonus--very pleased!

Date of experience: September 12, 2025
California
1 review
0 helpful votes
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Fast shipping
September 22, 2025

I ordered expedited shipping and it came on the guaranteed date! Thanks!

Date of experience: September 12, 2025
Iowa
1 review
0 helpful votes
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Disappointed
September 13, 2025

The print was way too small. My own fault i guess. No time to return

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2025
Virginia
2 reviews
0 helpful votes
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Great service!
September 13, 2025

I've used Zazzle twice now and both times my custom items turned out excellent! I can't recommend this service more. Give it a try. Items make great gifts or keep them for yourself.

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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Amazing!
September 13, 2025

My son wanted his design on a t-shirt and got it in about a week. I wish the women's 100% cotton color selections were the same as youth and men, but overall a fabulous experience!

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Memorial pet photo collage
September 13, 2025

The ordered frame arrived early. My friend whom I gave the frame to loved it.

Date of experience: September 3, 2025
Florida
1 review
0 helpful votes
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Great Company!
September 13, 2025

Our business has been using Zazzle since the onset of Covid for printed seals to use on individual bags of cookies for our clients. The printing has been top-notch and the service is timely. Re-ordering is a breeze and the stickers are quite, well, sticky!

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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Great invites
September 13, 2025

Easy to produce, shipped quickly. Always beautiful invites

Date of experience: September 3, 2025
Wisconsin
1 review
0 helpful votes
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Good quality
September 13, 2025

As described. Good quality bella+ canvas shirts. I was skeptical that the customization part would not match the design but it turned out great and looks like the entire image was designed that way.

Date of experience: September 3, 2025
Georgia
1 review
0 helpful votes
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Service!
September 13, 2025

Zazzle met all my needs. They had a large selection and the service was exceptional!

Date of experience: September 3, 2025
Oklahoma
1 review
0 helpful votes
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Love!
September 13, 2025

The sign is beautiful and the color is perfect! Great quality. Turned out just as I expected.

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Order fulfilled early
September 13, 2025

Order was received 2 days early, in perfect shape. Exactly as I wanted.

Date of experience: September 3, 2025
Indiana
1 review
0 helpful votes
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A lot faster and nicer than expected
September 13, 2025

I was surprised how quickly this showed up! It was so pretty too. Made me excited to get started. Just wish there was another page of stickers or sticky notes.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Great!
September 13, 2025

It was so easy to use the online design tool to create what I wanted. I receive my printed products in less than a week!

Date of experience: September 3, 2025
Tennessee
1 review
0 helpful votes
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The custom stamps came out awesome. Perfect for quickly adding some branding to packaging, paper shopping bags, etc.

Date of experience: September 3, 2025
Delaware
1 review
0 helpful votes
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Amazing gift!
September 13, 2025

Choosing the product and the printing was really easy. Shipping was fast and efficient. The result looks amazing, size is accurate and printing quality looks fab. My friend loved the design and t-shirt quality. We absolutely recommend getting your customised printing t-shirts with Zazzle.

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Excellent product, service
September 13, 2025

I have used Zazzle for business cards for a few years. They are beautiful. Professional. Very notable. Excellent service & quick delivery.

Date of experience: September 3, 2025
Czechia
1 review
0 helpful votes
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Quick delivery
September 11, 2025

I was satisfied with my order that came fast. Creating our wedding cards was easy and intuitive.

Date of experience: September 2, 2025
Michigan
1 review
0 helpful votes
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What I ordered
September 11, 2025

Order came as expected no complaints. Woodland theme was cute

Date of experience: August 27, 2025