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ZazzleReviews 13,599

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great experience using Zazzle!
January 28, 2026

Ordered my daughter's 2nd birthday invitation. Received our digital copy almost right away, no issues! Then shortly received our physical order in the mail on time! I look forward to using Zazzle again!

Date of experience: January 18, 2026
California
1 review
0 helpful votes
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Beautiful invitations
January 27, 2026

Website was easy to use, with clear instructions. Invitations came on time and looked exactly as I had hoped. Overall the experience was effortless and the pricing was competitive. I would definitely use them again.

Date of experience: January 17, 2026
Wisconsin
1 review
0 helpful votes
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Lovely 70th anniversary gift
January 27, 2026

Loved that I was able to personalize the 60th anniversary photos to fit the ornament shape. Photos reproduced clearly on the ornaments both colored and black and white. Nice choices of font and colors for personalizing the ornament.

Date of experience: January 17, 2026
Missouri
1 review
0 helpful votes
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Post cards
January 27, 2026

Ordered Cabo San Lucas postcards. I was disappointed when I saw them. Looks like a photocopy bad quality. Very cheap looking postcards.

Date of experience: January 17, 2026
Adam B. Zazzle Rep
4 weeks ago

Hello Normand,

We are sorry to hear that you were unhappy with you order. Please reach out to social@zazzle.com.

Thanks.

Indiana
1 review
0 helpful votes
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Great Service
January 27, 2026

Website was easy to use and delivery was fast and on time.

Date of experience: January 17, 2026
Kentucky
1 review
0 helpful votes
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Super Cute Invitations
January 26, 2026

My order was exactly as pictured, the quality was great: great color, quality, thick invitations, legible print. I paid a little extra to have it delivered exactly a week after I placed my order and it came on time.

Date of experience: January 16, 2026
Illinois
1 review
0 helpful votes
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Easy and fast
January 25, 2026

The invitations arrived fast, made this process of throwing a party very simply and stress free

Date of experience: January 15, 2026
Texas
1 review
0 helpful votes
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Rehearsal Dinner Invitations
January 24, 2026

The invitations received were exactly what we ordered and they were received in a timely manner. We were pleased with the experience using Zazzle.

Date of experience: January 14, 2026
Pennsylvania
1 review
0 helpful votes
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First time invitation order
January 24, 2026

This was such a fast and simple experience. Everything was easy to edit and make my own. There was a great amount of choices and I received my order earlier than expected!

Date of experience: January 14, 2026
California
1 review
0 helpful votes
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Great quality
January 24, 2026

I was very surprised I was able to order such professional invitations at the price that I paid. I was able to customize them as I wanted. Overall, I am so completely satisfied.

Date of experience: January 14, 2026
Maine
1 review
0 helpful votes
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LOVEEE THESE
January 24, 2026

My baby's first birthday cards came out so flipping adorable, I love them and will cherish them always. They were super easy to edit too which makes my life easier. 1000/10

Date of experience: January 14, 2026
Wisconsin
1 review
0 helpful votes
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Catholic wedding mass programs
January 22, 2026

I had ordered wedding programs for my daughter's wedding and Zazzle made the process so easy, due to providing a Catholic Mass format that I could easily add to. I received the 200 programs in less than a week and they were beautifully done. I highly recommend.

Date of experience: January 10, 2026
1 review
0 helpful votes
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I received my ornaments pretty quickly. The quality was ok. As mentioned already, the print on the back was small. The photo seemed a little too blurry for me, but The person I bought the it for said she was ok with it.

Date of experience: January 12, 2026
Indiana
1 review
0 helpful votes
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Item and shipping were great
January 20, 2026

I ordered large sign for my daughter's bridal shower and was very happy with items and delivery time. The site is very user-friendly as well. Will definitely order again.

Date of experience: January 10, 2026
New York
1 review
0 helpful votes
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Wedding Welcome Signage
January 20, 2026

Such a quick, seamless, and easy process. I loved having the option to print on both the front and back of the sign. It shipped incredibly fast and arrived fully protected and in pristine condition. The colors and graphics printed beautifully.

Date of experience: January 10, 2026
California
1 review
0 helpful votes
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LIlo phone case
January 20, 2026

My sister in-law loves the phone case. Lilo is hard to find. It's usually just Stitch. She does wish the cute Lilo design was on other things like notebooks, journals, deck of cards, and mugs.

Date of experience: January 5, 2026
District of Columbia
1 review
0 helpful votes
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Very disappointing.
January 17, 2026

The ceramic door knobs were not as pictured. The colors were dull, and, although they were supposed to be a copy of a Mexican tile, the design is not even centered on the knob, so that the geometric design is off center and the band around the design falls off to the side. I'm not even going to use them. They were for folding doors in my hallway. The reproduction is a disservice to the artist who created them.

Date of experience: January 6, 2026
Adam B. Zazzle Rep
1 month ago

Hello Babette,

We are sorry to hear you were not happy with your order. Please reach out to social@zazzle.com and we will be happy to help!

Thanks

Texas
1 review
0 helpful votes
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Stunning =D
January 17, 2026

I had a great experience with Zazzle! The customization options are endless, making it easy to create something truly unique. The quality of the product exceeded my expectations, and the printing was vibrant and well done. Shipping was smooth, and everything arrived exactly as ordered. Highly recommend Zazzle for personalized gifts and creative projects!

Date of experience: January 7, 2026
Colombia
1 review
0 helpful votes
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Love the site!
January 17, 2026

The best thing about making my business card is that I could save online pictures and use them on my card. I wasn't limited to the pictures(including background) on the site.

Date of experience: January 7, 2026
Michigan
1 review
0 helpful votes
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Timely delivery
January 17, 2026

Everything looked great! Time was of the essence and they delivered it right on time and kept you updated with tracking. I would definitely use Zazzle again!

Date of experience: January 7, 2026