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ZazzleReviews 12,356

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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California
1 review
0 helpful votes
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Media Pass
September 25, 2025

Very happy with the quality and professional appearance of pass. Ordered with lanyard and very pleased.

Date of experience: September 15, 2025
Kansas
1 review
0 helpful votes
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We are so happy with our wedding invitations! They turned out absolutely beautiful—exactly what we were hoping for. The print quality, colors, and paper are all top-notch, and they feel so elegant in person. We've already received so many compliments from family and friends. Thank you, Zazzle, for making this part of our wedding so special. Highly recommend! 💍

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Ordering was simple and the design process was intuitive. The finished binder is exactly what we were wanting!

Date of experience: September 15, 2025
Indiana
1 review
0 helpful votes
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Navy shirt
September 25, 2025

This was for my granddaughter who's boyfriend is in boot camp. She was so excited to receive it. Loved it!

Date of experience: September 8, 2025
Pennsylvania
1 review
0 helpful votes
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Very impressed
September 25, 2025

I was very impressed with the quality and design of my order. Very well worth it

Date of experience: September 15, 2025
New York
1 review
0 helpful votes
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Great ID Badge
September 25, 2025

Awesome experience. Everything went smoothly and I received my order fast.

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Good product
September 25, 2025

Something should be written on the package that it shouldn't be folded or bent. As I had to bend it back into shape because the post office bent it in half... very thin. It's a nice custom license plate holder.

Date of experience: September 15, 2025
Utah
1 review
0 helpful votes
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Meh
September 25, 2025

Shipping took too long. I ordered one to compare printing with a local 3rd party printer. The quality was no different, and by the time I received my order from Zazzle, there wasn't sufficient time to place a larger order from them anyway. It isn't worth the shipping time and costs when it can be done locally for much less. Afterwards, I was bombarded with daily emails to verify I received the order, when they just need to check the tracking information. Why pester customers for information they can easily obtain themselves? If I hadn't received my order, I would have contacted them. They really don't need to send daily emails.

Date of experience: September 15, 2025
Tennessee
1 review
0 helpful votes
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Always Quality Products!
September 25, 2025

Zazzle is so easy to create and order the perfect business cards.

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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Good
September 25, 2025

My order was good, but. The letters on the business stickers I purchased aren't center. It's no big deal, but it would have been perfect if they were centered.

Date of experience: September 15, 2025
Massachusetts
1 review
0 helpful votes
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Beautiful
September 25, 2025

I ordered a birthday party "Welcome" in a floral motif & it turned out simply beautiful! Zazzle's description online was exactly as described, lots of options for themes & sizes and their pricing is competitive. Thank you for kicking off my event so beautifully!

Date of experience: September 15, 2025
Massachusetts
1 review
0 helpful votes
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Easy to order came out great
September 25, 2025

Ordered a sign for an event. Super easy to use the site. Came on time. Safely packaged.

Date of experience: September 15, 2025
New Jersey
1 review
0 helpful votes
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Great Service
September 25, 2025

Mats came quickly and exactly as described. Price was great would definitely order again.

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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I love the cards
September 25, 2025

There were no issues ordering or creating the cards

Date of experience: September 15, 2025
North Carolina
1 review
0 helpful votes
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RSVP
September 25, 2025

It was simple and easy to make. I bought the save the dates from them so I also wanted to get a rsvp for the flat lays for my wedding! Absolutely love the style

Date of experience: September 15, 2025
New York
1 review
0 helpful votes
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Beyond my expectations
September 25, 2025

I've always had a great experience with this website. I ordered my wedding invitations and they were amazing and I just ordered my unplugged ceremony sign and it's beautiful!

Date of experience: September 15, 2025
Illinois
1 review
0 helpful votes
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Easy to order, great quality print
September 25, 2025

I received a great quality print and it was easy to shop for. I used the communication feature when I first purchased to thank seller and give my timeline. Never heard back from. Once you purchase you have no idea where in the printing process your purchase is. I was on a tight timeline and I had to take on faith that it would arrive on the initial date promised. Status of purchase is not updated until it is shipped then you follow the delivery company. Overall great experience, but if running on a tight timeline and Type A personality, so might want to shop somewhere else.

Date of experience: September 15, 2025
Indiana
1 review
0 helpful votes
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Accurate description and fast shipping
September 25, 2025

Product was delivered as advertised and was a good turnaround time. Would use this service again.

Date of experience: September 15, 2025
North Carolina
1 review
0 helpful votes
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Quick
September 25, 2025

Excellent experience and great job sending so fast

Date of experience: September 15, 2025
New Jersey
1 review
0 helpful votes
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Star
September 24, 2025

I needed a 1" star, The block around it was 1", but not the star. It is unusable to me, but still good quality.

Date of experience: September 14, 2025