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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Ordered my daughter's 2nd birthday invitation. Received our digital copy almost right away, no issues! Then shortly received our physical order in the mail on time! I look forward to using Zazzle again!
Website was easy to use, with clear instructions. Invitations came on time and looked exactly as I had hoped. Overall the experience was effortless and the pricing was competitive. I would definitely use them again.
Loved that I was able to personalize the 60th anniversary photos to fit the ornament shape. Photos reproduced clearly on the ornaments both colored and black and white. Nice choices of font and colors for personalizing the ornament.
Ordered Cabo San Lucas postcards. I was disappointed when I saw them. Looks like a photocopy bad quality. Very cheap looking postcards.
My order was exactly as pictured, the quality was great: great color, quality, thick invitations, legible print. I paid a little extra to have it delivered exactly a week after I placed my order and it came on time.
The invitations arrived fast, made this process of throwing a party very simply and stress free
The invitations received were exactly what we ordered and they were received in a timely manner. We were pleased with the experience using Zazzle.
This was such a fast and simple experience. Everything was easy to edit and make my own. There was a great amount of choices and I received my order earlier than expected!
I was very surprised I was able to order such professional invitations at the price that I paid. I was able to customize them as I wanted. Overall, I am so completely satisfied.
My baby's first birthday cards came out so flipping adorable, I love them and will cherish them always. They were super easy to edit too which makes my life easier. 1000/10
I had ordered wedding programs for my daughter's wedding and Zazzle made the process so easy, due to providing a Catholic Mass format that I could easily add to. I received the 200 programs in less than a week and they were beautifully done. I highly recommend.
I received my ornaments pretty quickly. The quality was ok. As mentioned already, the print on the back was small. The photo seemed a little too blurry for me, but The person I bought the it for said she was ok with it.
I ordered large sign for my daughter's bridal shower and was very happy with items and delivery time. The site is very user-friendly as well. Will definitely order again.
Such a quick, seamless, and easy process. I loved having the option to print on both the front and back of the sign. It shipped incredibly fast and arrived fully protected and in pristine condition. The colors and graphics printed beautifully.
My sister in-law loves the phone case. Lilo is hard to find. It's usually just Stitch. She does wish the cute Lilo design was on other things like notebooks, journals, deck of cards, and mugs.
The ceramic door knobs were not as pictured. The colors were dull, and, although they were supposed to be a copy of a Mexican tile, the design is not even centered on the knob, so that the geometric design is off center and the band around the design falls off to the side. I'm not even going to use them. They were for folding doors in my hallway. The reproduction is a disservice to the artist who created them.
Hello Babette,
We are sorry to hear you were not happy with your order. Please reach out to social@zazzle.com and we will be happy to help!
Thanks
I had a great experience with Zazzle! The customization options are endless, making it easy to create something truly unique. The quality of the product exceeded my expectations, and the printing was vibrant and well done. Shipping was smooth, and everything arrived exactly as ordered. Highly recommend Zazzle for personalized gifts and creative projects!
The best thing about making my business card is that I could save online pictures and use them on my card. I wasn't limited to the pictures(including background) on the site.
Everything looked great! Time was of the essence and they delivered it right on time and kept you updated with tracking. I would definitely use Zazzle again!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
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Hello Normand,
We are sorry to hear that you were unhappy with you order. Please reach out to social@zazzle.com.
Thanks.