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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was very happy with my order. I customized the sign to my liking and received it just so! I can't wait to use it for our wedding. A plus, it arrived before it was expected :)
One of the puzzles I purchased is missing two puzzle pieces... it was sealed when I opened it. Will not buy from Zazzle again.
Love everything I have purchased from.
Zazzle. No issues with anything.
The process and website was easy to follow and we received our order quickly
Always quick and easy to purchase. Second time ordering and always have had a positive experience both times.
From order to delivery, my experience was great. I will be ordering again!
Ordering was simple and the design process was intuitive. The finished binder is exactly what we were wanting!
This was for my granddaughter who's boyfriend is in boot camp. She was so excited to receive it. Loved it!
I was very impressed with the quality and design of my order. Very well worth it
Awesome experience. Everything went smoothly and I received my order fast.
Something should be written on the package that it shouldn't be folded or bent. As I had to bend it back into shape because the post office bent it in half... very thin. It's a nice custom license plate holder.
Shipping took too long. I ordered one to compare printing with a local 3rd party printer. The quality was no different, and by the time I received my order from Zazzle, there wasn't sufficient time to place a larger order from them anyway. It isn't worth the shipping time and costs when it can be done locally for much less. Afterwards, I was bombarded with daily emails to verify I received the order, when they just need to check the tracking information. Why pester customers for information they can easily obtain themselves? If I hadn't received my order, I would have contacted them. They really don't need to send daily emails.
Zazzle is so easy to create and order the perfect business cards.
My order was good, but. The letters on the business stickers I purchased aren't center. It's no big deal, but it would have been perfect if they were centered.
I ordered a birthday party "Welcome" in a floral motif & it turned out simply beautiful! Zazzle's description online was exactly as described, lots of options for themes & sizes and their pricing is competitive. Thank you for kicking off my event so beautifully!
Ordered a sign for an event. Super easy to use the site. Came on time. Safely packaged.
Mats came quickly and exactly as described. Price was great would definitely order again.
There were no issues ordering or creating the cards
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sylvia,
We are so sorry to hear about your experiences with our puzzle. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
Unfortunately we were unable to locate your order based on the details provided, but there's no need to worry - we'll get to the bottom of this.
Please contact our social media team for assistance. We can be reached at social@zazzle.com.
We look forward to assisting you further
Thank you,
Jordan