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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered wedding invitations, and found a design i liked immediately. Customizing them was easy, just had to shrink the font a little to fit everything. They arrived very fast, which was nice.
The tie I ordered was supposed to be blue with glitter and I got a tie that had little white speckles on it instead. $40 wasted
We bought this as a gift for a ham radio operator. He loved it! The cup was shipped earlier than expected and exceeded my expectations. Well done!
Sadly, my aunt had to relocate from her home on the Oregon coast to an assisted living facility in Portland last week. My sister and I live on the east coast but wanted to make the transition positive and hopeful for our aunt. One very special thing we did was to have return address labels created so she could correspond with family and friends. When I saw the watercolor Portland Cityscape labels, I knew it would simply delight her and they did! Thank you Zazzle for the quick delivery! Highly recommend!
I saw the cards on Pinterest and was excited to order them I could not use my discover card but decided to go ahead and order. The invitations don't feel like card stock but like photo printed and there is noticeable fading on the left side of every card.
I ordered my wedding invites and thank you cards, both arrived way faster than I thought and the quality is amazing! I got so many compliments
One of the puzzles I purchased is missing two puzzle pieces... it was sealed when I opened it. Will not buy from Zazzle again.
Love everything I have purchased from.
Zazzle. No issues with anything.
The process and website was easy to follow and we received our order quickly
The shopping experience was easy and I received it a lot sooner than I expected.
I bought posters from three different sellers and it was during a great pricing promotion. I won't lie, the normal amounts are definitely excessive, but the quality is great! They arrived when expected, and packaged well. It's a great quality paper and print!
Easy to figure out editing and received promptly a thick beautiful crisply printed square business card at an affordable price!
The ordering process was smooth and I was able to preview how my item would look before purchase
I'm very pleased with the beauty and quality of your product. The problem I have is that I ordered 25 and received only 19. I'm going to call today.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sylvia,
We are so sorry to hear about your experiences with our puzzle. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
Unfortunately we were unable to locate your order based on the details provided, but there's no need to worry - we'll get to the bottom of this.
Please contact our social media team for assistance. We can be reached at social@zazzle.com.
We look forward to assisting you further
Thank you,
Jordan