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ZazzleReviews 12,764

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Missouri
1 review
0 helpful votes
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Perfect
October 30, 2025

My business cards arrived on time and in perfect condition. They look way better in person. And so easy to access my website thanks to the QR code option on the card designs

Date of experience: October 20, 2025
Illinois
1 review
0 helpful votes
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CO-Worker baby shower gift
October 30, 2025

Awesome, Worked out great! Can not wait to see her reaction

Date of experience: October 20, 2025
Colorado
1 review
0 helpful votes
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Love it
October 29, 2025

I've ordered so many things from Zazzle now and I'm wowed everytime! I love how they package things and how it never fails to arrive on time

Date of experience: October 19, 2025
North Carolina
1 review
0 helpful votes
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Awesome experience
October 29, 2025

I ordered business cards for my new salon. The cards are adorable, a great price and got shipped sure fast. Will be exclusively ordering these again

Date of experience: October 19, 2025
Virginia
1 review
0 helpful votes
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Looking like what I want
October 27, 2025

I am very pleased with the business cards I ordered, I wanted to order stickers like the business cards but the site I went to stated that I had not placed an order? Can I order stickers to match the business cards?

Date of experience: October 17, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect!
October 27, 2025

My mom needed new business cards for her event planning business. When we seen this design it was perfect. The process was so easy, the price was amazing, and we received the product within a week.

Date of experience: October 17, 2025
Maryland
1 review
0 helpful votes
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Great service!
October 27, 2025

I found Zazzle when I needed a photo for a memorial service and the final product was even better than expected. Very grateful for the quality and timeliness.

Date of experience: October 17, 2025
Rhode Island
1 review
0 helpful votes
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We love them!
October 27, 2025

We are very pleased and they look very proffessional and the card stock was just fine. We ordered a quicker delivery and they came the morning of so we were able to get them out that same day in the mail. Great job and I would highly reccommend to anyone. The editing process to design was user friendly as well. Thank you!

Date of experience: October 17, 2025
Virginia
2 reviews
0 helpful votes
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Great work on my mugs!
October 27, 2025

I've ordered on this website several times and pleased every time. I usually get the mugs with the personalized scripts and photo option. They always turn out great! Definitely recommend this website to everyone.

Date of experience: October 17, 2025
Illinois
1 review
0 helpful votes
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Love my shirt
October 27, 2025

Ordered a T-shirt with my cat's picture and name. Came out great. Also, shirt itself was high quality, very thick cotton. Received very quickly. Also was very reasonably priced. Great experience.

Date of experience: October 17, 2025
Texas
1 review
0 helpful votes
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Poor shipping
October 27, 2025

The package I received was poor quality. The invitations I ordered were smashed in the package and both ends were damaged, causing there to be only 7 able to be used out of 20.

Date of experience: October 17, 2025
California
1 review
0 helpful votes
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Postcards
October 27, 2025

On my recent trip there were no postcards to be found. When I got home, I found great postcards of the area we traveled to on Zazzle

Date of experience: October 17, 2025
New York
1 review
0 helpful votes
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I was looking for a Shakespeare ornament for my son. I went through several and this was by far my favorite. Was very impressed with the quality!

Date of experience: October 17, 2025
Florida
1 review
0 helpful votes
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I will return!
October 27, 2025

I found the perfect item and template for the celebration of life for both my brother and my father. The table tents are a hit, and get a lot of compliments. The large photo on foam board is really good quality. I am so pleased with how they both turned out. Shipping was reasonable, and adding express worked out well. The items arrived before promised, which worked beautifully for us. Great experience all around.

Date of experience: October 17, 2025
Connecticut
1 review
0 helpful votes
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Such a sweet gift
October 27, 2025

I ordered the honey jars personalized for a favor for my daughter's engagement party. They arrived earlier than expected and are so beautiful.

Date of experience: October 17, 2025
Minnesota
1 review
0 helpful votes
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Stamp of Love
October 27, 2025

I bought a custom return address stamp with a cat for my father. It looks great! Kudos to the seller! As this is a Christmas gift, I have not yet given it to dad--however, I know he is going to love it!

Date of experience: October 17, 2025
California
1 review
0 helpful votes
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October 27, 2025

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Date of experience: October 17, 2025
North Carolina
1 review
0 helpful votes
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Banner
October 25, 2025

Excellent - ordered a banner for my grandson. He joined the Army and we did a party for him before he left. The banner was beautiful. We are going to frame it.

Date of experience: October 15, 2025
Indiana
1 review
0 helpful votes
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October 23, 2025

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Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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Easy ordering
October 23, 2025

My greeting cards came in on time. I had to check my order a few times before placing, as I was unsure of some things, but as a first timer it definitely wasn't a bad experience.

Date of experience: October 8, 2025