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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I've used zazzle for the past few years for our Christmas cards and it's always a great experience. Love the variety of options - especially the religious section. They always arrive quickly and exactly as ordered. I also LOVE LOVE LOVE that they keep a list of your contacts for you, very helpful.
My memorial photo board is perfect. We wanted to have our Daughter who has passed, be a part of our 40th Anniversary vow renewal in some way and Zazzle helped us do that. This is my 4th order of thongs from them and I have always been happy. Had one issue but they took care of things immediately for me. I will always use Zazzle
I loved my order it was pretty much perfect, it did have the wrong date on it but other than that they were absolutely amazing!
I needed new cards in a pinch so ordered with the quickest (most expensive) delivery and they arrived in time, which was great. O was a little embarrassed giving the cards out because they smelled like toxic ink. 72 hours later, they still smell awful. They look nice but i'm not sure I can keep using them. Too bad.
Dull and misleading
I received my order of business cards today and they are nothing like the color I picked, black and gold, They are more like a dark brown with a yellow print. I ordered rounded corners and they've rounded them off with a file lol.
The finished design looked fantastic on their website with a jet black background and a gleaming gold print but they have arrived dull!
I received my purchase quickly after placing my order. It looked exactly as advertised and there were no mistakes with spelling etc. Highly recommend!
I sent this magnet to a friend, and she cried happy tears. She said it's her favorite magnet. It's like having her beloved cat watching her while she's in the kitchen. Personally I loved the little cat silhouettes on the border. It's truly a treasure.
I received a similar one from a friend when I had another pet, and it only felt right that I should have one to go along with Rick passing last week. I absolutely love it!
I'm so impressed with the quality and speed! My custom thank you notes turned out beautifully—exactly as designed—and arrived much faster than expected. Great craftsmanship and service. Highly recommend!
I have ordered about 50 ID Badges with Zazzle. The quality is has went down slightly in material but still worth the purchase. Shipping is a little on the long side and to expensive if I need it faster, So I wait. I do recommend this sight to may collogues for their needs.
Budget friendly items, quality product and the website to design you items is on limited by your own creative. My go to for cameras. Speedy delivery
Beautiful thank you cards & quick delivery. This is the 2nd item that I have ordered from Zazzle and I am very happy with both items, the first one was my save the dates for my upcoming wedding.
The ordering process is user friendly. It offers customizable templates that are reasonably priced. My order was processed expeditiously and I received it in the estimated time.
The add had good instructions on measuring the tooth to determine what size of a display rack to order. It fits perfect and looks great!
Template was somewhat easy to edit on my tablet. Had some issues with the layers, but it may have been easier had I used my laptop instead. Print quality was great and it came out beautifully!
Everything was good but the card was not ready to be folded as trifold, it didn't have any line that marked where to fold and it has been difficult and not precise for me to make it in the trifold shape I ordered it
Overall, the product was great. The experience of customizing the invite was time consuming and wish there were more options and flexibility with certain designs.
The USPS will always try to fit mail into a mailbox rather than leaving it on the front stairs, etc. I have a standard sized US mailbox. The plate cover was wrapped in bubble wrap and shipped in a thin cardboard box. While this may have helped prevent scratches during shipping, it offered no resistance when the mail carrier bent it in half to fit it into the mailbox. The plate cover is aluminum, and I was able to straighten it out, more or less (if it was plastic, it would surely have cracked) but for this money, and this shipping cost, I shouldn't have had to do anything to it at all.
The Prayer Cards Look Great! I Love that I was able to design them exactly how I wanted them to look and was also able to choose my own background picture! Everything came out Beautiful and Mom would be Extremely Pleased. Thank you for Everything!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.