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ZazzleReviews 12,962

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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TT
1 review
0 helpful votes
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Easy and fast!
November 10, 2025

I've used zazzle for the past few years for our Christmas cards and it's always a great experience. Love the variety of options - especially the religious section. They always arrive quickly and exactly as ordered. I also LOVE LOVE LOVE that they keep a list of your contacts for you, very helpful.

Date of experience: October 31, 2025
New York
1 review
0 helpful votes
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Beautiful
November 10, 2025

It was easy to customize and edit my designs how I wanted to; whether it was adding another side or adding details to bring in my colors!

Date of experience: October 31, 2025
Tennessee
1 review
0 helpful votes
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Zazzle ALWAYS does a great job!
November 10, 2025

My memorial photo board is perfect. We wanted to have our Daughter who has passed, be a part of our 40th Anniversary vow renewal in some way and Zazzle helped us do that. This is my 4th order of thongs from them and I have always been happy. Had one issue but they took care of things immediately for me. I will always use Zazzle

Date of experience: October 31, 2025
New York
1 review
0 helpful votes
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I loved my order it was pretty much perfect, it did have the wrong date on it but other than that they were absolutely amazing!

Date of experience: October 31, 2025
Michigan
1 review
0 helpful votes
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Smells bad
November 10, 2025

I needed new cards in a pinch so ordered with the quickest (most expensive) delivery and they arrived in time, which was great. O was a little embarrassed giving the cards out because they smelled like toxic ink. 72 hours later, they still smell awful. They look nice but i'm not sure I can keep using them. Too bad.

Date of experience: October 31, 2025
GB
1 review
0 helpful votes
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Dull and misleading
November 10, 2025

Dull and misleading
I received my order of business cards today and they are nothing like the color I picked, black and gold, They are more like a dark brown with a yellow print. I ordered rounded corners and they've rounded them off with a file lol.
The finished design looked fantastic on their website with a jet black background and a gleaming gold print but they have arrived dull!

Date of experience: October 31, 2025
New York
1 review
0 helpful votes
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Fast shipping and great quality!
November 8, 2025

I received my purchase quickly after placing my order. It looked exactly as advertised and there were no mistakes with spelling etc. Highly recommend!

Date of experience: October 29, 2025
Illinois
1 review
0 helpful votes
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Lovely, treasured gift
November 7, 2025

I sent this magnet to a friend, and she cried happy tears. She said it's her favorite magnet. It's like having her beloved cat watching her while she's in the kitchen. Personally I loved the little cat silhouettes on the border. It's truly a treasure.

Date of experience: October 28, 2025
Tennessee
1 review
0 helpful votes
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Ricky
November 7, 2025

I received a similar one from a friend when I had another pet, and it only felt right that I should have one to go along with Rick passing last week. I absolutely love it!

Date of experience: October 21, 2025
Louisiana
1 review
0 helpful votes
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Great & Fast delivery
November 7, 2025

I'm so impressed with the quality and speed! My custom thank you notes turned out beautifully—exactly as designed—and arrived much faster than expected. Great craftsmanship and service. Highly recommend!

Date of experience: October 28, 2025
Texas
1 review
0 helpful votes
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Easy Order
November 7, 2025

I have ordered about 50 ID Badges with Zazzle. The quality is has went down slightly in material but still worth the purchase. Shipping is a little on the long side and to expensive if I need it faster, So I wait. I do recommend this sight to may collogues for their needs.

Date of experience: October 28, 2025
Georgia
1 review
0 helpful votes
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Loyal Customer
November 7, 2025

Budget friendly items, quality product and the website to design you items is on limited by your own creative. My go to for cameras. Speedy delivery

Date of experience: October 28, 2025
New York
1 review
0 helpful votes
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10 out of 10
November 6, 2025

Beautiful thank you cards & quick delivery. This is the 2nd item that I have ordered from Zazzle and I am very happy with both items, the first one was my save the dates for my upcoming wedding.

Date of experience: October 27, 2025
North Carolina
1 review
0 helpful votes
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Satisfied
November 6, 2025

The ordering process is user friendly. It offers customizable templates that are reasonably priced. My order was processed expeditiously and I received it in the estimated time.

Date of experience: October 27, 2025
Arizona
1 review
0 helpful votes
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Megalodon tooth stand
November 6, 2025

The add had good instructions on measuring the tooth to determine what size of a display rack to order. It fits perfect and looks great!

Date of experience: October 27, 2025
New Jersey
1 review
0 helpful votes
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Great quality
November 6, 2025

Template was somewhat easy to edit on my tablet. Had some issues with the layers, but it may have been easier had I used my laptop instead. Print quality was great and it came out beautifully!

Date of experience: October 27, 2025
Italy
1 review
0 helpful votes
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Everything was good but the card was not ready to be folded as trifold, it didn't have any line that marked where to fold and it has been difficult and not precise for me to make it in the trifold shape I ordered it

Date of experience: October 27, 2025
North Carolina
1 review
0 helpful votes
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85th Birthday!
November 6, 2025

Overall, the product was great. The experience of customizing the invite was time consuming and wish there were more options and flexibility with certain designs.

Date of experience: October 21, 2025
New Jersey
1 review
0 helpful votes
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Bad packaging
November 6, 2025

The USPS will always try to fit mail into a mailbox rather than leaving it on the front stairs, etc. I have a standard sized US mailbox. The plate cover was wrapped in bubble wrap and shipped in a thin cardboard box. While this may have helped prevent scratches during shipping, it offered no resistance when the mail carrier bent it in half to fit it into the mailbox. The plate cover is aluminum, and I was able to straighten it out, more or less (if it was plastic, it would surely have cracked) but for this money, and this shipping cost, I shouldn't have had to do anything to it at all.

Date of experience: October 24, 2025
Ohio
1 review
0 helpful votes
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Absolutely Perfect!
November 4, 2025

The Prayer Cards Look Great! I Love that I was able to design them exactly how I wanted them to look and was also able to choose my own background picture! Everything came out Beautiful and Mom would be Extremely Pleased. Thank you for Everything!

Date of experience: October 25, 2025