On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My mom needed new business cards for her event planning business. When we seen this design it was perfect. The process was so easy, the price was amazing, and we received the product within a week.
I found Zazzle when I needed a photo for a memorial service and the final product was even better than expected. Very grateful for the quality and timeliness.
We are very pleased and they look very proffessional and the card stock was just fine. We ordered a quicker delivery and they came the morning of so we were able to get them out that same day in the mail. Great job and I would highly reccommend to anyone. The editing process to design was user friendly as well. Thank you!
I've ordered on this website several times and pleased every time. I usually get the mugs with the personalized scripts and photo option. They always turn out great! Definitely recommend this website to everyone.
Ordered a T-shirt with my cat's picture and name. Came out great. Also, shirt itself was high quality, very thick cotton. Received very quickly. Also was very reasonably priced. Great experience.
The package I received was poor quality. The invitations I ordered were smashed in the package and both ends were damaged, causing there to be only 7 able to be used out of 20.
I was looking for a Shakespeare ornament for my son. I went through several and this was by far my favorite. Was very impressed with the quality!
I found the perfect item and template for the celebration of life for both my brother and my father. The table tents are a hit, and get a lot of compliments. The large photo on foam board is really good quality. I am so pleased with how they both turned out. Shipping was reasonable, and adding express worked out well. The items arrived before promised, which worked beautifully for us. Great experience all around.
I ordered the honey jars personalized for a favor for my daughter's engagement party. They arrived earlier than expected and are so beautiful.
Designed a Company Holiday Party invitation/RSVP Three-in-one card. I loved one of the wedding card designs so I used the design editor to make it super unique. I loved the fact that I could see a video of a person opening the card I designed so that I know it's perfect. Only downside was that the foldable three-in-one invitation DID NOT come with stickers so close them after they were folded. Had to order via amazon after opening the box and finding that out. We did not select envelopes.
We ordered 2.5"x3" cards with thanks you notes on one side and a recipe on the back. They printing was excellent quality and they arrived days before planned!
I decided to purchase this mug for my supervisor, who had to move to a different warehouse, and came across this website. I had zero issues ordering it, and the mug arrived quicker than expected. Definitely would recommend it if you're looking for this particular mug.
I was honestly worried that business cards would cost too much for me to purchase - but when I found this site with great prices & artist support - I jumped right in. They arrived 5 days earlier than predicted, are great quality & I love the tarot card art!
I was pleased to receive a quality product in a short amount of time after ordering special personalized birthday gift wrapping paper for my 6 year old granddaughter's birthday.
My son owns a rock shop where he makes jewery and lots of other things out of local rocks. This is hie third year Christmas present of your calender. He asks for this particular calendar every year
I was very happy with my order. I customized the sign to my liking and received it just so! I can't wait to use it for our wedding. A plus, it arrived before it was expected :)
One of the puzzles I purchased is missing two puzzle pieces... it was sealed when I opened it. Will not buy from Zazzle again.
Hello Sylvia,
We are so sorry to hear about your experiences with our puzzle. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
Unfortunately we were unable to locate your order based on the details provided, but there's no need to worry - we'll get to the bottom of this.
Please contact our social media team for assistance. We can be reached at social@zazzle.com.
We look forward to assisting you further
Thank you,
Jordan
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Stationery Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Linda,
I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan