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ZazzleReviews 13,072

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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Ohio
1 review
0 helpful votes
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Shipping costs were high!
December 1, 2025

I have been ordering for many years now! The shipping cost on my last order was $55.49 for 10 ornaments within the US! I tried to contact Zazzle and was not able to get ahold of anyone.

Date of experience: November 21, 2025
Florida
1 review
0 helpful votes
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It took me FOREVER to create the design in the online software for 2 ornaments. I've used Zazzle several times to create custom ornaments to commemorate special events in our family but it was much more complex and difficult this time. Software was not as intuitive as it used to be. Actual creation and delivery of the ornaments was very prompt.

Date of experience: November 21, 2025
Alabama
1 review
0 helpful votes
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Wedding Invitations
December 1, 2025

From design process to delivery, it was a great experience. I love the invitations we made and I know my family and friends will too. Thank you Zazzle for being apart of our special day.

Date of experience: November 21, 2025
Ohio
1 review
0 helpful votes
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Poor quality
December 1, 2025

The print on the cocktail napkins I ordered was not vibrant, almost like the ink was getting low. Also, there were 3 napkins totally blank.

Date of experience: November 21, 2025
New Hampshire
1 review
0 helpful votes
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Ordering was easy but the inscription for the year of graduation is so pale can barely see! If you'd put it in bold like the name, it would have been fine.

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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Excellent Response
November 27, 2025

I was suppose to get 2 items. Only one came. Problem was immediately taken care of by company. Thank you. Completely satisfied.

Date of experience: November 17, 2025
Virginia
3 reviews
0 helpful votes
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Beautiful paper goods
November 27, 2025

The envelopes arrived in a timely fashion. Ordering them and personalizing them were relatively easy once you got the hang of the editing app.

Date of experience: November 17, 2025
Illinois
1 review
0 helpful votes
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Speakeasy Cards exceeded every expectation we had. From the moment we placed our order, their professionalism, communication, and attention to detail were flawless. The quality of our wedding invitations was incredible—elegant, modern, and truly unique. Our guests can't stop complimenting them!

They made the whole process easy and stress-free, delivered everything on time, and the final product was even more beautiful than we imagined. If you're looking for exceptional craftsmanship and amazing customer service, look no further than Speakeasy Cards.

Highly recommend them without hesitation!

Date of experience: November 17, 2025
Arkansas
1 review
0 helpful votes
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Better Website
November 27, 2025

Shipping was quick, and the quality of the item was great! But the website is lacking! Couldn't tell if my item was customized and shipping the correct order because there was no confirmation to tell me that. Overall great experience, just needs a more updated website.

Date of experience: November 17, 2025
Texas
1 review
0 helpful votes
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Service, price, quality A+++
November 27, 2025

I was under a time crunch but didn't want to settle for a plain vanilla guest book.
Zazzle provided me with a personalized book, both front and spine. The quality is excellent from the cover to the lined paper. As promised, they had it to me in time for the intended service and at a price which I felt was very reasonable.

Date of experience: November 17, 2025
California
1 review
0 helpful votes
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Funeral prayer card
November 26, 2025

Delivered on time. Very nice printing job. I do wish we could choose the prayer that is put on it instead of only having the one that it chosen for us.

Date of experience: November 16, 2025
Georgia
1 review
0 helpful votes
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Customized party supplies
November 25, 2025
Updated review

Happy with the unique party supplies and options provided to customize; easy to use tools to customize pictures and wording.
Was concerned about time for prep/shipment but arrived on time.

Date of experience: November 15, 2025

Customized party supplies
November 25, 2025
Previous review

Happy with the unique party supplies and options provided to customize; easy to use tools to customize pictures and wording.
Was concerned about time for prep/shipment but arrived on time.

Date of experience: November 15, 2025
Texas
1 review
0 helpful votes
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My Zazzle Experience
November 24, 2025

I was happy with the choices I found. The prices were great and the delivery was too. My shirt arrived quicker than expected and the sizing was perfect. I will definitely be purchasing more shirts in the future.

Date of experience: November 14, 2025
New Jersey
1 review
0 helpful votes
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Easy printing of business cards
November 24, 2025

I needed to print some cards for my husband for his profession and zazzle had designs in IT. They were easy to use and arrived just in time.

Date of experience: November 14, 2025
Michigan
1 review
0 helpful votes
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Great design
November 24, 2025

It was easy to upload my images and do editing. My MIL business card is perfect she love it. It was delayed for 1 day tho from the expected delivery. Overall it was a great experience great product and quality

Date of experience: November 14, 2025
California
1 review
0 helpful votes
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Excellent Customization Options
November 24, 2025

Loved all the customization options... allowed us to get exactly what we were looking for, and printed quality came out great.

Date of experience: November 14, 2025
California
1 review
0 helpful votes
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72nd Birthday Poster
November 24, 2025

The overall process was very simple. I chose the poster I wanted. I downloaded the picture I wanted to use and placed my order. I believe the price was reasonable and I received my merchandise within 1 week.

Date of experience: November 7, 2025
Louisiana
1 review
0 helpful votes
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I wanted to purchase the 1000 piece puzzle but the picture of my design would get chopped when I selected the 1000 piece option. I was not sure if it was a glitch in the system or not. I was not sure if my puzzle pictures would also be chopped or if it was only an issue with the website. I had to choose the 600 piece option for this reason.

Date of experience: November 14, 2025
West Virginia
1 review
0 helpful votes
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Easy and creative
November 24, 2025

The overall process was easy to design my card. This allowed me to be creative without being overwhelmed by options. The card was a birthday card for my dad. I blended AI modified images with your services to create a card that my father showed all his friends to.

Date of experience: November 14, 2025
Massachusetts
1 review
0 helpful votes
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Timely production and delivery
November 24, 2025

Cards came exactly as requested and are fabulous. We're very happy with the outcome. Quick turnaround time without any quality issues.

Date of experience: November 14, 2025