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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I have been ordering for many years now! The shipping cost on my last order was $55.49 for 10 ornaments within the US! I tried to contact Zazzle and was not able to get ahold of anyone.
It took me FOREVER to create the design in the online software for 2 ornaments. I've used Zazzle several times to create custom ornaments to commemorate special events in our family but it was much more complex and difficult this time. Software was not as intuitive as it used to be. Actual creation and delivery of the ornaments was very prompt.
From design process to delivery, it was a great experience. I love the invitations we made and I know my family and friends will too. Thank you Zazzle for being apart of our special day.
The print on the cocktail napkins I ordered was not vibrant, almost like the ink was getting low. Also, there were 3 napkins totally blank.
Ordering was easy but the inscription for the year of graduation is so pale can barely see! If you'd put it in bold like the name, it would have been fine.
I was suppose to get 2 items. Only one came. Problem was immediately taken care of by company. Thank you. Completely satisfied.
The envelopes arrived in a timely fashion. Ordering them and personalizing them were relatively easy once you got the hang of the editing app.
Speakeasy Cards exceeded every expectation we had. From the moment we placed our order, their professionalism, communication, and attention to detail were flawless. The quality of our wedding invitations was incredible—elegant, modern, and truly unique. Our guests can't stop complimenting them!
They made the whole process easy and stress-free, delivered everything on time, and the final product was even more beautiful than we imagined. If you're looking for exceptional craftsmanship and amazing customer service, look no further than Speakeasy Cards.
Highly recommend them without hesitation!
Shipping was quick, and the quality of the item was great! But the website is lacking! Couldn't tell if my item was customized and shipping the correct order because there was no confirmation to tell me that. Overall great experience, just needs a more updated website.
I was under a time crunch but didn't want to settle for a plain vanilla guest book.
Zazzle provided me with a personalized book, both front and spine. The quality is excellent from the cover to the lined paper. As promised, they had it to me in time for the intended service and at a price which I felt was very reasonable.
Delivered on time. Very nice printing job. I do wish we could choose the prayer that is put on it instead of only having the one that it chosen for us.
Happy with the unique party supplies and options provided to customize; easy to use tools to customize pictures and wording.
Was concerned about time for prep/shipment but arrived on time.
Happy with the unique party supplies and options provided to customize; easy to use tools to customize pictures and wording.
Was concerned about time for prep/shipment but arrived on time.
I was happy with the choices I found. The prices were great and the delivery was too. My shirt arrived quicker than expected and the sizing was perfect. I will definitely be purchasing more shirts in the future.
I needed to print some cards for my husband for his profession and zazzle had designs in IT. They were easy to use and arrived just in time.
It was easy to upload my images and do editing. My MIL business card is perfect she love it. It was delayed for 1 day tho from the expected delivery. Overall it was a great experience great product and quality
Loved all the customization options... allowed us to get exactly what we were looking for, and printed quality came out great.
The overall process was very simple. I chose the poster I wanted. I downloaded the picture I wanted to use and placed my order. I believe the price was reasonable and I received my merchandise within 1 week.
I wanted to purchase the 1000 piece puzzle but the picture of my design would get chopped when I selected the 1000 piece option. I was not sure if it was a glitch in the system or not. I was not sure if my puzzle pictures would also be chopped or if it was only an issue with the website. I had to choose the 600 piece option for this reason.
The overall process was easy to design my card. This allowed me to be creative without being overwhelmed by options. The card was a birthday card for my dad. I blended AI modified images with your services to create a card that my father showed all his friends to.
Cards came exactly as requested and are fabulous. We're very happy with the outcome. Quick turnaround time without any quality issues.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.