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ZazzleReviews 12,450

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Michigan
1 review
0 helpful votes
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Holy Cards
October 11, 2025

Our holy cards that we ordered matched the online description perfectly. They will match our wedding invitations well, and I am sure they will lead many to pray for us as we enter into the last 6 months of engagement.

Date of experience: October 1, 2025
Alabama
1 review
0 helpful votes
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I was honestly worried that business cards would cost too much for me to purchase - but when I found this site with great prices & artist support - I jumped right in. They arrived 5 days earlier than predicted, are great quality & I love the tarot card art!

Date of experience: October 1, 2025
Maine
1 review
0 helpful votes
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Personalized Birthday Party
October 11, 2025

I was pleased to receive a quality product in a short amount of time after ordering special personalized birthday gift wrapping paper for my 6 year old granddaughter's birthday.

Date of experience: October 1, 2025
Connecticut
1 review
0 helpful votes
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Beautiful wedding signage
October 10, 2025

I bought a wedding seating chart as well as a Welcome sign for my daughter's wedding. Ordering from Zazzle made it look very professional and it was so easy to choose a design. I highly recommend buying via Zazzle

Date of experience: September 30, 2025
Michigan
1 review
0 helpful votes
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Just right
October 9, 2025

My son owns a rock shop where he makes jewery and lots of other things out of local rocks. This is hie third year Christmas present of your calender. He asks for this particular calendar every year

Date of experience: September 29, 2025
North Dakota
1 review
0 helpful votes
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So cute
October 9, 2025

They were so adorable & they didn't take long to be delivered as well! Everything was super easy to use & create! Would so use again!

Date of experience: September 29, 2025
Missouri
1 review
0 helpful votes
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.
October 9, 2025

…………………,,,,,,,,,,,,,,

Date of experience: September 29, 2025
Minnesota
1 review
0 helpful votes
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Everything Was Fine
October 9, 2025

The order came in a timely manner without any issues... the quality of the badges has decreased a bit, but they are still just fine.

Date of experience: September 29, 2025
Arizona
1 review
0 helpful votes
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Disappointing Product
October 9, 2025

I checked the box to have Zazzle's information removed from the back panel of our Christmas cards. Although I received the cards in record time, they did have Zazzle's company information on the back. This was very disappointing. It would have been good to have been emailed a proof to circumvent this problem.

Date of experience: September 29, 2025
Texas
1 review
0 helpful votes
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.
October 9, 2025

...

Date of experience: September 29, 2025
Ohio
1 review
0 helpful votes
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Business cards
October 9, 2025

This is the third time ordering business cards from Zazzle each order has been great with no issues and fast shipping. Thanks again!

Date of experience: September 29, 2025
Virginia
1 review
0 helpful votes
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Just What I Ordered
October 8, 2025

I was very happy with my order. I customized the sign to my liking and received it just so! I can't wait to use it for our wedding. A plus, it arrived before it was expected :)

Date of experience: September 29, 2025
Maryland
1 review
0 helpful votes
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Not as Easy as I Had Expected
October 8, 2025

I found a workable template but it was like finding the Lost Ark. Once I found it, placing my text was hit-or-miss although I must admit that the final cards look pretty spiffy.

Date of experience: September 24, 2025
Ohio
1 review
0 helpful votes
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User Friendly!
October 8, 2025

Great experience from the moment I started designing. Easy to filter out price from low to high, easy to upload my own photo, and great discount code!

Date of experience: September 28, 2025
Oregon
1 review
0 helpful votes
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Paid an exorbitant shipping fee only to receive the product four days after the delivery expectation date that was provided to me at checkout - a price, at the time, that I felt "justified" the price A joke. So mad that it took as long as it did for how much money I ended up shoving in their proverbial pants

Date of experience: September 28, 2025
Texas
1 review
0 helpful votes
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Loved the Customization Options
October 8, 2025

I enjoyed being able to customize the book with our theme and pictures! I was able to make my design on a different platform and upload the final images to Zazzle.

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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Printing issue
October 8, 2025

The cards arrived almost exactly as designed and sooner than expected. The only issue I had is the black ink bled into the area that is supposed to be white. So it looks a little red-ish. I needed the cards in a pinch so I didn't have time to mess with a refund.

Date of experience: September 23, 2025
Florida
1 review
0 helpful votes
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Memorial for reunion
October 6, 2025

I ordered a memorial for my upcoming class reunion. It came out beautiful and the price was great. Everything I have done with Zazzle has exceeded my expectations. I plan to use them again for other projects and would highly recommend them.

Date of experience: September 26, 2025
North Carolina
1 review
0 helpful votes
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You get what you pay for
October 6, 2025

They just threw the ID badge in a bag and it was bent and deformed when it arrived. I uploaded a high res design but it is blurry and pixelated. Price was decent, but I guess now I know why.

Date of experience: September 26, 2025
Zazzle S. Zazzle Rep
2 weeks ago

Hi Erin,

I'm really sorry to hear about the issues with your recently placed badge order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Florida
1 review
0 helpful votes
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Fast and Easy
October 6, 2025

I had to order cards for the entire admin staff at our company, I used the customization feature and was able to blow through them. It was fast and easy. The information on the shipping for the cards came within a few days as promised and came a day early. I ordered 21 sets of cards and also received a nice discount due to the bulk order

Date of experience: September 26, 2025