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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I found Zazzle when I needed a photo for a memorial service and the final product was even better than expected. Very grateful for the quality and timeliness.
We are very pleased and they look very proffessional and the card stock was just fine. We ordered a quicker delivery and they came the morning of so we were able to get them out that same day in the mail. Great job and I would highly reccommend to anyone. The editing process to design was user friendly as well. Thank you!
I've ordered on this website several times and pleased every time. I usually get the mugs with the personalized scripts and photo option. They always turn out great! Definitely recommend this website to everyone.
Ordered a T-shirt with my cat's picture and name. Came out great. Also, shirt itself was high quality, very thick cotton. Received very quickly. Also was very reasonably priced. Great experience.
The package I received was poor quality. The invitations I ordered were smashed in the package and both ends were damaged, causing there to be only 7 able to be used out of 20.
I was looking for a Shakespeare ornament for my son. I went through several and this was by far my favorite. Was very impressed with the quality!
I found the perfect item and template for the celebration of life for both my brother and my father. The table tents are a hit, and get a lot of compliments. The large photo on foam board is really good quality. I am so pleased with how they both turned out. Shipping was reasonable, and adding express worked out well. The items arrived before promised, which worked beautifully for us. Great experience all around.
I ordered the honey jars personalized for a favor for my daughter's engagement party. They arrived earlier than expected and are so beautiful.
I bought a custom return address stamp with a cat for my father. It looks great! Kudos to the seller! As this is a Christmas gift, I have not yet given it to dad--however, I know he is going to love it!
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Excellent - ordered a banner for my grandson. He joined the Army and we did a party for him before he left. The banner was beautiful. We are going to frame it.
My greeting cards came in on time. I had to check my order a few times before placing, as I was unsure of some things, but as a first timer it definitely wasn't a bad experience.
Designed a Company Holiday Party invitation/RSVP Three-in-one card. I loved one of the wedding card designs so I used the design editor to make it super unique. I loved the fact that I could see a video of a person opening the card I designed so that I know it's perfect. Only downside was that the foldable three-in-one invitation DID NOT come with stickers so close them after they were folded. Had to order via amazon after opening the box and finding that out. We did not select envelopes.
I ordered pins featuring a photo of my dad, who passed away last month, and I couldn't be more impressed. The creator brought the image to life — it looked exactly like the design, if not better, and arrived even sooner than expected. When ordering custom items online, you never know what to expect in terms of quality, but I was blown away. These pins are beautiful and so well made — it truly feels like we have a special piece of our dad with us. I'll definitely be ordering again. Thank you for creating something so meaningful.
I order a key chain with my wife topless and it came out great
I ordered the product with ease, which arrived on time and in good condition.
It was easy to customize the product, however when choosing a different thickness for the binder and you make a change to the design before checkout, it goes back to the default. I realized this after I already ordered and saw it was back to 1-inch.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.