business logo of Zazzle

ZazzleReviews 11,492

3.7

About the Business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
+340
How would you rate Zazzle?
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
1 review
0 helpful votes
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Great
May 25, 2025

Products were easy to make and design and quick shipping was provided. I also liked that envelopes came addressed! A huge bonus

Date of experience: May 15, 2025
New Jersey
1 review
0 helpful votes
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Great customer service! I made a typo on bridal shower invitations and they were quickly replaced at no cost!

Date of experience: May 15, 2025
Washington
1 review
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Wonderful Business Cards
May 24, 2025

My business cards turned out wonderfully. My experience was terrific. My card arrived on the exact day they were supposed to arrive. I definitely would come back to Zazzle

Date of experience: May 14, 2025
Texas
1 review
0 helpful votes
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Invitaciones
May 24, 2025

Me encantaron son de muy buena calidad Gracias Exactamente como las veía en la imagen

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Easy fast well done!
May 24, 2025

Created a custom mug for Mother's Day. It was very easy to upload photos from my phone and arrange them properly. Shipping was extra fast and arrived just in time. Product looked exactly like the digital preview. Highly recommend!

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Great Experience
May 24, 2025

The overall experience was great, I did not experience any issues.

Date of experience: May 14, 2025
Michigan
1 review
0 helpful votes
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Graduation card
May 24, 2025

It was hard to find a 5th grade graduation card until I looked on Zazzle and then the perfect card popped up. I loved that I was able to personalize it.

Date of experience: May 14, 2025
Washington
1 review
0 helpful votes
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Birthday Invites
May 22, 2025

Easy peasy! This site made the process very easy, and the invites came out just as they showed online.

Date of experience: May 12, 2025
Ohio
1 review
0 helpful votes
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Custom Coffee Mug
May 22, 2025

Ordered two mugs. One looked very good. The other is nice; however, the print is a bit hard to read on the background I chose for the mug. It looked brighter online; I should have ordered a lighter background on the second mug.

Date of experience: May 12, 2025
Illinois
1 review
0 helpful votes
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Wedding Invites
May 21, 2025

Easy. Lots of designs to choose from. Fast. Inexpensive. The easiest part of planning the wedding.

Date of experience: May 11, 2025
Colorado
1 review
0 helpful votes
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Disappointed
May 20, 2025

I ordered what I thought was change of address notecards. They were too small to mail, I didn't realize you had to list size, I assumed they were notecards like the illustration.

Date of experience: May 10, 2025
Zazzle S. Zazzle Rep
2 months ago

Hello Claudia,

I am so sorry to hear about the size of your notecards that you ordered. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Kitty

New York
1 review
0 helpful votes
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Great quality and fast delivery
May 20, 2025

Will definitely keep them in mind for future invites. Their work never disappoints!

Date of experience: May 10, 2025
New York
1 review
0 helpful votes
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Excellent product
May 20, 2025

I received my order as promised. Overall, very pleased. I would definitely order from this person again.

Date of experience: May 10, 2025
Illinois
1 review
0 helpful votes
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Good quality
May 19, 2025

Quickly received, nice quality and reasonably priced. I recommend.

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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70th Birthday Backdrop
May 19, 2025

Loved the product, was everything I expected and more. Would definitely order against n

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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WONDERFUL!
May 19, 2025

I'm such a procrastinator and love how fast and wonderfully looking these invitations are! Not flimsy! Colors are beautiful! Couldn't have been happier and they came SO FAST!

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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Lily baby shower!
May 19, 2025

Your invitation was perfect! ………………………………………………………..

Date of experience: May 9, 2025
Florida
1 review
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Love Zazzle
May 19, 2025

I love using Zazzle! I've been planning my daughter's baby shower over the past few months and I have to say Zazzle products are well crafted and the prices are great! The site is very user friendly…many products to choose from, customizable, ordering is simple and on time delivery. Use Zazzle!

Date of experience: May 9, 2025
Utah
1 review
0 helpful votes
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Graduation cards
May 19, 2025

Simple process I love how you can see the preview before you place your order

Date of experience: May 9, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect 👌
May 19, 2025

I ordered a custom 2x2 wooden stamp with a handle and it came out perfectly! I don't have any bald spots when using it! It will work perfectly for my small business bags

Date of experience: May 9, 2025