business logo of Zazzle

ZazzleReviews 12,859

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
How would you rate Zazzle?
grey star
grey star
grey star
grey star
grey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
Follow Benjamin M.
Unfollow Benjamin M.
Share Review
Report Review

Easy and creative
November 24, 2025

The overall process was easy to design my card. This allowed me to be creative without being overwhelmed by options. The card was a birthday card for my dad. I blended AI modified images with your services to create a card that my father showed all his friends to.

Date of experience: November 14, 2025
Massachusetts
1 review
0 helpful votes
Follow Ace S.
Unfollow Ace S.
Share Review
Report Review

Timely production and delivery
November 24, 2025

Cards came exactly as requested and are fabulous. We're very happy with the outcome. Quick turnaround time without any quality issues.

Date of experience: November 14, 2025
Alabama
1 review
0 helpful votes
Follow Deidre W.
Unfollow Deidre W.
Share Review
Report Review

Excellent Price and Great Quality!
November 22, 2025

I love the ease of creating my own design and can very easily make any changes or updates before I need to order again. I definitely will use again and again for any similar needs.

Date of experience: August 12, 2025
California
1 review
0 helpful votes
Follow Ray T.
Unfollow Ray T.
Share Review
Report Review

Awesome quality fast shipping some of the best quality of print on fabric I've seen very very happy with the final product best experience I've come across thank you again

Date of experience: November 10, 2025
Puerto Rico
1 review
0 helpful votes
Follow Joel N.
Unfollow Joel N.
Share Review
Report Review

Perfect
November 20, 2025

The cards were perfect and exactly what we were hoping for. I even had a concern about the legibility of the words but everything was crisp and clear. We well continue to reorder from here.

Date of experience: November 10, 2025
California
1 review
0 helpful votes
Follow Jeremy B.
Unfollow Jeremy B.
Share Review
Report Review

Not happy with the order
November 20, 2025
Updated review

I probably won't use the cards as they do not look like the digital layout. The white font and colors are full and hard to read.

Date of experience: November 10, 2025

Not happy with the order
November 20, 2025
Previous review

I probably won't use the cards as they do not look like the digital layout. The white font and colors are full and hard to read.

Date of experience: November 10, 2025
Virginia
1 review
0 helpful votes
Follow Asma A.
Unfollow Asma A.
Share Review
Report Review

I found my dream design
November 20, 2025

It was very easy to customize the card. Zazzle has some very cool detailed designs with various styles. I think there's something for everyone!

Date of experience: November 10, 2025
Massachusetts
1 review
0 helpful votes
Follow Office M.
Unfollow Office M.
Share Review
Report Review

Quick Delivery and Great Product
November 20, 2025

I came across Zazzle through a Google search for magnetic name badges. Zazzle has many different shapes but I found one that looks great with our circular logo and allows us to add the first name in large text with the full name underneath. It was very easy to create the badges, we received a volume discount, and shipping was very fast. We received the badges before the estimated delivery date.

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
Follow Lohanky B.
Unfollow Lohanky B.
Share Review
Report Review

The process was excellent
November 19, 2025

The process was excellent and very easy to complete. The delivery arrived quickly. I found the price a bit high, and it would be great if they allowed customers to download the purchased design, but overall, I was very satisfied with the experience.

Date of experience: November 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Dionne L.
Unfollow Dionne L.
Share Review
Report Review

YouTube QR code business card
November 19, 2025

Having a YouTube QR code on my business card has greatly enhanced networking opportunities. It allows contacts to instantly access my channel, view my work, and connect with me online, making follow-up conversations more engaging and memorable. This innovative approach has sparked interesting discussions and helped me stand out in professional settings.

Date of experience: November 9, 2025
Minnesota
1 review
0 helpful votes
Follow Shelley S.
Unfollow Shelley S.
Share Review
Report Review

Great little "Handmade By" stamp
November 19, 2025

I purchased this as a gift and my friend's name is unusual - they got it right! I just wish the outside lettering to identify the stamp was darker - it's very light and hard to tell amidst other stamps just what this one is.

Date of experience: November 9, 2025
Puerto Rico
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Share Review
Report Review

Easy site
November 17, 2025

Easy to navigate what I wanted and the finished result was very nice. This was a gift and my friend, who is very picky, loved it. Even my husband said if she didn't want it, he wanted to keep it for us! That is saying a lot!

Date of experience: November 7, 2025
New York
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Super easy to navigate
November 17, 2025

We needed 100 new folders for our business. Downloading pics was extremely easy. Lots of template choices, too. And... I saved $hundreds of dollars over the major competition.

Date of experience: November 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

Had to change shipping address
November 17, 2025

I realized after I placed the order that I needed to change the shipping address. It was very easy to do and my order made it to the right office.

Date of experience: November 7, 2025
Iowa
1 review
0 helpful votes
Follow Deanna H.
Unfollow Deanna H.
Share Review
Report Review

Christmas Card Success
November 17, 2025

Went to Zazzle to find a unique, customizable Christmas card for our business to send out to customers. The website made it very easy to edit the card exactly how we wanted it and it looked very professional when it arrived.

Date of experience: November 7, 2025
Virginia
1 review
0 helpful votes
Follow Carol Y.
Unfollow Carol Y.
Share Review
Report Review

Brand new and loving what I've seen
November 16, 2025

No time right now to use my gorgeous tissue design, but once I get started what I bought will be more than incredible... I loved the tissue photo so much, showed a few people at work and a customer took Zazzles website address and probably will order from you as well... so many really wonderful things to see, so hard to chose until the right one shows up which it did. Plan to buy more later. THANK YOU.

Date of experience: November 6, 2025
Minnesota
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Baby shower invitation
November 16, 2025

I love the ease of ordering my invitations and editing to fit what I wanted. Shipping was fast and easy but a little pricey. The quality is great.

Date of experience: November 6, 2025
Pennsylvania
1 review
0 helpful votes
Follow Stefanie S.
Unfollow Stefanie S.
Share Review
Report Review

Beautiful business cards
November 16, 2025

My daughter had to help me, with all honesty. I'm older and not that techy. But there were a lot of options to choose from, cards were beautiful and delivered on a timely basis, and cost was great!

Date of experience: November 6, 2025
Ohio
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Amazing gift for all my wedding couples
November 16, 2025

Easy to create, amazing customize flash drives for my wedding couples. They have been a hit with my business for three years. Best move I ever made. Dave from Lifesdigitals photography in Ohio USA

Date of experience: November 6, 2025
Ohio
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

Beautiful holiday cards
November 16, 2025

We are so pleased with how our 2025 Christmas cards turned out! The quality is impressive and the cards arrived quickly. We will continue to order through Zazzle.

Date of experience: November 6, 2025