About the Business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Great customer service! I made a typo on bridal shower invitations and they were quickly replaced at no cost!
My business cards turned out wonderfully. My experience was terrific. My card arrived on the exact day they were supposed to arrive. I definitely would come back to Zazzle
Me encantaron son de muy buena calidad Gracias Exactamente como las veía en la imagen
Created a custom mug for Mother's Day. It was very easy to upload photos from my phone and arrange them properly. Shipping was extra fast and arrived just in time. Product looked exactly like the digital preview. Highly recommend!
The overall experience was great, I did not experience any issues.
It was hard to find a 5th grade graduation card until I looked on Zazzle and then the perfect card popped up. I loved that I was able to personalize it.
Easy peasy! This site made the process very easy, and the invites came out just as they showed online.
Ordered two mugs. One looked very good. The other is nice; however, the print is a bit hard to read on the background I chose for the mug. It looked brighter online; I should have ordered a lighter background on the second mug.
Easy. Lots of designs to choose from. Fast. Inexpensive. The easiest part of planning the wedding.
I ordered what I thought was change of address notecards. They were too small to mail, I didn't realize you had to list size, I assumed they were notecards like the illustration.
Will definitely keep them in mind for future invites. Their work never disappoints!
I received my order as promised. Overall, very pleased. I would definitely order from this person again.
Quickly received, nice quality and reasonably priced. I recommend.
Loved the product, was everything I expected and more. Would definitely order against n
I'm such a procrastinator and love how fast and wonderfully looking these invitations are! Not flimsy! Colors are beautiful! Couldn't have been happier and they came SO FAST!
Your invitation was perfect! ………………………………………………………..
I love using Zazzle! I've been planning my daughter's baby shower over the past few months and I have to say Zazzle products are well crafted and the prices are great! The site is very user friendly…many products to choose from, customizable, ordering is simple and on time delivery. Use Zazzle!
Simple process I love how you can see the preview before you place your order
I ordered a custom 2x2 wooden stamp with a handle and it came out perfectly! I don't have any bald spots when using it! It will work perfectly for my small business bags
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Claudia,
I am so sorry to hear about the size of your notecards that you ordered. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty