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ZazzleReviews 12,537

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Maryland
1 review
0 helpful votes
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Great service!
October 27, 2025

I found Zazzle when I needed a photo for a memorial service and the final product was even better than expected. Very grateful for the quality and timeliness.

Date of experience: October 17, 2025
Rhode Island
1 review
0 helpful votes
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We love them!
October 27, 2025

We are very pleased and they look very proffessional and the card stock was just fine. We ordered a quicker delivery and they came the morning of so we were able to get them out that same day in the mail. Great job and I would highly reccommend to anyone. The editing process to design was user friendly as well. Thank you!

Date of experience: October 17, 2025
Virginia
2 reviews
0 helpful votes
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Great work on my mugs!
October 27, 2025

I've ordered on this website several times and pleased every time. I usually get the mugs with the personalized scripts and photo option. They always turn out great! Definitely recommend this website to everyone.

Date of experience: October 17, 2025
Illinois
1 review
0 helpful votes
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Love my shirt
October 27, 2025

Ordered a T-shirt with my cat's picture and name. Came out great. Also, shirt itself was high quality, very thick cotton. Received very quickly. Also was very reasonably priced. Great experience.

Date of experience: October 17, 2025
Texas
1 review
0 helpful votes
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Poor shipping
October 27, 2025

The package I received was poor quality. The invitations I ordered were smashed in the package and both ends were damaged, causing there to be only 7 able to be used out of 20.

Date of experience: October 17, 2025
California
1 review
0 helpful votes
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Postcards
October 27, 2025

On my recent trip there were no postcards to be found. When I got home, I found great postcards of the area we traveled to on Zazzle

Date of experience: October 17, 2025
New York
1 review
0 helpful votes
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I was looking for a Shakespeare ornament for my son. I went through several and this was by far my favorite. Was very impressed with the quality!

Date of experience: October 17, 2025
Florida
1 review
0 helpful votes
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I will return!
October 27, 2025

I found the perfect item and template for the celebration of life for both my brother and my father. The table tents are a hit, and get a lot of compliments. The large photo on foam board is really good quality. I am so pleased with how they both turned out. Shipping was reasonable, and adding express worked out well. The items arrived before promised, which worked beautifully for us. Great experience all around.

Date of experience: October 17, 2025
Connecticut
1 review
0 helpful votes
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Such a sweet gift
October 27, 2025

I ordered the honey jars personalized for a favor for my daughter's engagement party. They arrived earlier than expected and are so beautiful.

Date of experience: October 17, 2025
Minnesota
1 review
0 helpful votes
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Stamp of Love
October 27, 2025

I bought a custom return address stamp with a cat for my father. It looks great! Kudos to the seller! As this is a Christmas gift, I have not yet given it to dad--however, I know he is going to love it!

Date of experience: October 17, 2025
California
1 review
0 helpful votes
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October 27, 2025

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Date of experience: October 17, 2025
North Carolina
1 review
0 helpful votes
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Banner
October 25, 2025

Excellent - ordered a banner for my grandson. He joined the Army and we did a party for him before he left. The banner was beautiful. We are going to frame it.

Date of experience: October 15, 2025
Indiana
1 review
0 helpful votes
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October 23, 2025

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Date of experience: October 13, 2025
Texas
1 review
0 helpful votes
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Easy ordering
October 23, 2025

My greeting cards came in on time. I had to check my order a few times before placing, as I was unsure of some things, but as a first timer it definitely wasn't a bad experience.

Date of experience: October 8, 2025
Rhode Island
1 review
0 helpful votes
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Designed a Company Holiday Party invitation/RSVP Three-in-one card. I loved one of the wedding card designs so I used the design editor to make it super unique. I loved the fact that I could see a video of a person opening the card I designed so that I know it's perfect. Only downside was that the foldable three-in-one invitation DID NOT come with stickers so close them after they were folded. Had to order via amazon after opening the box and finding that out. We did not select envelopes.

Date of experience: October 3, 2025
Connecticut
1 review
0 helpful votes
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Exactly what we wanted!
October 22, 2025

I ordered pins featuring a photo of my dad, who passed away last month, and I couldn't be more impressed. The creator brought the image to life — it looked exactly like the design, if not better, and arrived even sooner than expected. When ordering custom items online, you never know what to expect in terms of quality, but I was blown away. These pins are beautiful and so well made — it truly feels like we have a special piece of our dad with us. I'll definitely be ordering again. Thank you for creating something so meaningful.

Date of experience: October 12, 2025
Minnesota
1 review
0 helpful votes
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Great custom key chain
October 22, 2025

I order a key chain with my wife topless and it came out great

Date of experience: October 12, 2025
California
1 review
0 helpful votes
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Good Experience
October 22, 2025

I ordered the product with ease, which arrived on time and in good condition.

Date of experience: October 12, 2025
Pennsylvania
1 review
0 helpful votes
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Owner
October 20, 2025

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Date of experience: October 10, 2025
Pennsylvania
1 review
0 helpful votes
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Great product
October 19, 2025

It was easy to customize the product, however when choosing a different thickness for the binder and you make a change to the design before checkout, it goes back to the default. I realized this after I already ordered and saw it was back to 1-inch.

Date of experience: October 9, 2025