"Overall I was very satisfied with Wholesale Flights. (in 96 reviews)
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With the assistance of Brandon, I was able to get a lower price for my flight to Australia inn January. He made it very simple by allowing me to choose between a couple of options that varied in price range depending on the amount of stops and layovers. His thoroughness amazes me and entices me to return and book another flight in the future.
Jason went above and beyond to help me book my flight. I didn't have the best budget and on top of things, i needed a specific flight. He worked continuously on my flight until he found me exactly what I needed. Thanks to his persistence, I'm finally done with the booking headache =). I wouldnt think twice about using his services again in the future.
This review is a little bit late but I just got back from my trip and thought this is well deserved by the agent who assisted me. Frank was fantastic when I needed to book my flight. Not only did he give me the lowest cost for the flight. He also took care of everything else as well. ho chose the best seats available for me on both flights, specified my meal preferences to the airline and even went above and beyond to give them my frequent flyer numbers for my points as well. I have an upcoming trip and I have a feeling that I only need to make one call and I'll be good to go.
Dennis was readily available to assist me on my much needed a last minute flight. He made the arrangements as quickly as possible and even confirmed with the airlines that everything was good as to make sure I had no issues at the airport. I wish to refer him to my colleagues on my return.
I'm happy to report that Kevin was able to assist me in booking my upcoming business trip. He was able to save me some money for my trip and excelled in customer service while doing so. I would be glad to book my next flights with him as well.
I was pleased with the level of customer service that Frank provided my wife and I. We recently booked tickets for two to Brussels Germany with him. He was very pleasant to speak with, patient and responded without hesitation to our every request. I would be glad to recommend his services to others.
A wonderful job yet again performed by Brandon at Wholesale Flights. He's helped me book multiple tickets all with ease, savings and peace of mind every time i fly. Thanks again Brandon, i hope to continue this good business for the long run.
Absolutely fantastic. Where has this place been all my life. I always have the worst experiences working with travel agents but this was no the case today. The agent helping me was prompt, straight forward and was very eager to help. I'm glad I found this place and hope to get the same service next time.
*****STAY AWAY, STAY AWAY, STAY AWAY!!!!!!***** I WILL MAKE THIS SIMPLE. This company operates at the risk of YOU losing your flight and ruining your vacation or trip. They win 90% of the time or more, but if you check BBB, you will see several "customers" have had that happen and the company refunds their money. Somehow, when I purchased what I thought was a "ticket," I received an email from Delta for $129.30 and 245,000 Sky Miles!!! I don't have Sky Miles so somebody else's account transferred those miles to me, charged my AMEX for the Delta fees, then a hefty nearly $6000 for 245,000 points by Wholesale Flights. People ask if they sell points, well, indirectly they have to since I have a receipt with somebody else's Sky Miles account and I set out to prove it. I demanded a refund and the owner/COO offered me $2000 IF, IF, IF and ONLY IF I removed any negative comments and left positive ones in their place....He also threatened to sue me for defamation of character for leaving my comments IF I took him to court. So not only have they taken my money, they are now trying to take my freedom of speech. I have not said a word that I can't back up with proof, so if that doesn't tell you everything you need to know about this company, then I don't know what does. IMO, it seems I'm being paid to remove negative comments and leave false positive ones int their place. I could be wrong, but it sure does feel that way to me. IF you're feeling lucky go ahead and book it with them, if you're not, then suck it up and just go in economy. At least you know you will get on the flight and not have your ticket cancelled. Side note, I tried resolving it directly with the company directly, now it is with the BBB and next will be court. Look elsewhere if you want quality customer service, a real ticket (not a hidden award ticket that they shuffle miles around and then charge you ridiculous amounts.) Not to mention unscrupulous representatives that lie to you. My so called "agent" promised me he wouldn't book the flight without my final consent....well, you know how that went and shame on me for giving my cc #. I just thought it was to hold the ticket since he said I had a time frame in which to lock that fare in. High pressure sales tactics, bait and switch fares and despite what their website claims, they DO NOT HAVE EXCLUSIVE CONTRACTS WITH ANY AIRLINES!!!!! That statement is a flat out lie and it baffles me how they can leave it up there. Also, simply by using their site, your are agreeing to what is called a browse wrap (check Terms and Conditions at the bottom of their site.) Furthermore, they claim they occasionally "gift" customers points/miles. Anyone knows you can't gift miles to strangers and a customer is still a stranger and you can't gift miles.....Do your homework, check the BBB complaints, resolutions and do a general search on forums and other people's horrible experiences. Many are strikingly similar in their circumstances. IT'S NOT WORTH THE RISK!!!! STAY FAR AWAY!!!!!
This trip would not have been possible if it were not for the help of Carina. At first I was feeling hopeless to find a flight that would fit my budget and was close to giving up. Fortunately I came across this website and spoke with Carina. She gave me a price that worked very well for me and even helped me with my hotel. Now I'm on my way to my dream vacation, thank you so much.
I used WholeSale Flights for the first time this year for a trip to London. I was recommended by a close friend who has used their services in the past for several trips. I must admit I was a little hesitant at first, however, I am pleased to say I was very happy with my experience. Dennis DeBattista was outstanding! He advised me how and when to book the trip. He was available to answer all my questions by email, phone and even text. Because of the time change, I live on the east coast, He made himself available during all hours. He was a gentleman and extremely knowledgeable in all travel related services. I would highly recommend the company and Dennis to anyone looking to book a first class or business class trip for a discount.
Carina booked a flight for my husband and I and I am super excited for the trip. She did us a great deal of service by giving us a tremendous discount compared to prices I've seen elsewhere. She was very nice and patient, not pushy in any way and made it feel like she was part of the trip. Thanks Carina for your hard work, we'll talk to you soon!
When I'm in need of a flight, I make certain that Carina at wholesale is the first person I call. It usually is the last call I need to make to finalize my flights too. She's always under the market price for my trips and she provides a great deal of service in regards to getting back to my request, making it seamless and painless and taking care of the particulars like seats and meals. I'm glad I found her.
Brandon is the best! Not only was he professional, courteous, kind and efficient, he got me the best deal from LAX to Paris! He pulled off some pretty demanding requests too: he put me on the same flight as my girlfriend who had already bought her ticket, and was unfortunate to book directly through Air France and pay triple (! ) but also he secured another ticket for my boyfriend who was meeting me in Europe but wanted to be on the same flight with me on the return! He ended up getting two customers because of his efforts!
I initially had some other companies helping me but not one of them had the same manner and commitment that Brandon executed, to make me feel like he was really willing and able to help me and followed through. Trust is an important component to any business and this will 100% make me a returning customer!
Thank you Brandon!! ~ Ani
This is the third time i've booked with Mike and each time has been splendid. He's easy to reach and easy to work with. He's saved me money each and every time and my flights went smoother than ever. I'll continue booking with him for a very long time.
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