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WatchesOnNet Reviews Summary
WatchesOnNet has a rating of 3.3 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchesOnNet most frequently mention and customer service. WatchesOnNet ranks 24th among Watch sites.
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I must have tried to purchase a watch on this site since November 2020 through Feb 2021.
I found the watch I was looking for but I was never able to complete the purchase on their site.
The order could not get past where it says in the attached document: "Place your order now"
I have called their, so called, customer support more than 10 times, left multiple voice messages and emails and never got a single response. Their site appears to be a ghost!
So I went on different sites and was able to complete my business for the watch I was looking for.
I tried calling to verify why the luxury watched AP Patek's are way way lower than the average market price.
They all state they are brand new which makes it even more suspect?
No one will get back to me.
Owners of this now defunct business now operate livwatches.com at same address. Suggest as I did to contact them if you need help or support should you have been unlucky to place an order with watchesonnet.com
I ordered last week and nothing shipped and I called and email but no response. Their 800 always say no one is there.
DONT DO IT... YOULL BE SORRY. I HAD TO FILE AT BBB just to get them to respond to my emails. All good reviews must be fake. They dont even answer phone calls made to their 800 number, always and only machines stating no one is available at this time. All this after placing an order form a product available page on their web site. All I got was a thank you for placing an order email than nothing for about a month after paying for UPS 2nd day air shipping.
Today is Tuesday 16th of May 2017 and i placed an order since 8th of May 2017 with 2 days delivery and sent a bunch of emails to them and they have never returned any of them. Their phone number provided on the website goes to voicemail at all time. They are not bothered to reply and listen their answering machine as the mailbox is never full and the answering machine is switched to office after hours meaning someone is turning on the answering machine for calls received after the office hours.
This Experience is the worse experience i have ever had in my life for online stores. At least email customers or call them if you are encountering issues. Very Very Very Disappointing and Disrespectful.
We bought a Swiss Army watch from watchesonnet that didn't work properly. We sent it in for repair over 5 months ago and it has not been returned. Phone calls and emails are not returned. DO NOT purchase anything from these scam artists.
I placed an order for a Tissot time piece, and within 5 days it was here! How's that for service! And it was packaged well for the long journey it faced.
I collect Tissot time pieces, and they are hard to find in Australia.
I will without question purchase from you again, world class service. Greg F
I ordered the watch and received it in a very secure shipment. I haven't given the gift yet but expect it will be a successful purchase.
Hello. I received my Tag Heuer watch in a super time manner. Just a few days. Packaging was perfect, paperwork enclosed & beautiful original box of the watch.
I tried it on & thought the watch was too large. I emailed that I wanted to return & watchesonNet within a few hours sent me directions for return! Really amazing.
I am thinking that I will keep the watch because I love it and just saw it at Costco for $400 more! Thank you. I will decide to keep or send back tomorrow!
Purchased a new Movado watch $150 less then any department store. Watch came in new box and the watch was in perfect condition. Watch does not come with the Movado warranty, but it did come with a Swiss Warranty. Great place to purchase your next watch!
Like some others on here, I was definitely skeptical about ordering from a site that I did not have any familiarity about. I did some research and decided that the reviews were favorable. I did 1 day shipping and received the watch the next day. Everything came perfectly. I am very satisfied and would do business again. The operators via chat and phone are also very helpful.
Excellent service from online browsing to ordering to receiving. Excellent company
Was looking forwrd 2 geting my watch. So happy when it came in just for days aftr ordering. Very gr8 shipping exprc
Bought my brother a watch from watchesonnet.com painful checkout and he loved his watch!
Thank you guys for the great watch and great timing of the shipment for my watch. I wear it every day to work and everyone is shocked by how well priced it was. Don't believe that it's the real thing
I purchased a watch on watchesonnet. Cheap pricing! I initially had problems with shipment, however turned out to be UPS fault.
Watchesonnet customer service really helped in tracking the watch, and made it easier.
Buying a watch if watchesonnet.com was painless, quick and easy. Checkout was so fast and seamless. Thank you guys. And the watch arrived in a very quick role. Thanks!
Couldn't find exactly what I was looking for. Called customer service. Rep was so nice and courteous. Couldn't believe it! Once I finally chose the exact TAG I wanted, I received the watch within 3 days! Quite wild if you all me. Very impressed by the whole experience
From the business
WatchesOnNet.com has the largest online selection of authentic luxury watches at the best price. Free shipping throughout the continental United States.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members