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USA TodayReviews 75

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USA Today Reviews Summary

The overall reputation of USA Today appears to be significantly tarnished, with customers expressing widespread dissatisfaction primarily due to perceived bias in reporting and frequent delivery issues. Many reviews highlight concerns about the quality of journalism, with accusations of one-sided narratives overshadowing factual reporting. Customer service experiences are notably negative, with numerous complaints about billing errors and inadequate support in resolving subscription issues. While some users appreciate the brief news format, the prevailing sentiment indicates a strong desire for more balanced reporting and reliable service, suggesting a critical need for improvements in both content integrity and customer support.

This summary is generated by AI, based on text from customer reviews

service
12
value
15
shipping
10
returns
11
quality
14

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Arizona
1 review
0 helpful votes
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Dont read it anymore. Lies after lies after fake. Take their stories from the comic news network cnn. They should read a real newspaper and learn that outright hate and lies are not a viable business

Date of experience: February 9, 2025
Michigan
1 review
0 helpful votes
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Bias political opinions based on personal agendas. Injects slighted views without regard to truth or facts. Candidate for Fake News ( like New York Times or Washington Post).

Date of experience: January 22, 2025
Canada
1 review
0 helpful votes
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Unusable website
March 16, 2024

If I follow a news link to USA Today, I get sucked in and then shunted into a yawn-festive two-minute-long info-mercial. There's no option to skip. You're way too greedy with my time, USA Today -- from now on, I'll be leaving whenever I notice you're my "host."

Date of experience: March 16, 2024
California
1 review
5 helpful votes
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If you want to know what a socialist or communist believe then this is the media you seek. News is supposed to be unbiased. This organization has downgraded to a tabloid.

Date of experience: September 10, 2023
North Carolina
1 review
0 helpful votes
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I enjoy a local read
August 3, 2023

My subscription gives me brief information that effects me locally and Nationally. It does not give me 1000 question word essays by highly respectable journalists but I don't pay for that. I'm simple, it keeps me WOKE:-)

Date of experience: August 2, 2023
California
1 review
4 helpful votes
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Unreliable
July 18, 2023

Saw instagram use a USA Today article to fact check and it's bull poop propaganda as heck will not listen

Date of experience: July 18, 2023
Colorado
2 reviews
6 helpful votes
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I own an iPhone. I've never subscribed to USA Today and yet, I receive trash "news articles" on the daily, several times a day in fact.

Sometimes they have articles that catch my attention. And I'll give them a gander. Over and over I have discovered how much I have a disdain for USA Today.

One article was about how we shouldn't go after Hunter Biden, using his drug addiction as an excuse for his behaviors by trying to relate to people who are victims of addicts. I myself being one I "vomited". Instead of talking from an unbiased point of view, it seemed the agenda was, "It's excusable behavior because you're an addict and because you're an addict, now you're a protected class in society"

I'm not sure how many people are aware, but China & America about to go to war. Literally, it's at our door step. And all that USA Today has written about is the Missing Titanic Submarine and now the 5 deaths of the scientists.

I've literally not heard anyone talking about it.

Today, another article on it, about how America has been swept into grieving over the loss of these individuals. And how it's ok to grieve a loss of people who you don't know. And it's normal etc... etc...

Sure, it's terrible those people lost their lives. I wasn't following the story because I wasn't honestly interested. There are higher priority issues going on this world right now and none of the American Journalists seem interested in writing anything but "Puff Pieces"

I've been reading news articles for the last 10 years. It's a morning delight to catch up on what's going on in this world and what's being done about it. That was... Until this last year or so where suddenly the News was chiming in it's own opinions, viewpoints, and bias with the articles.

Correct me if I'm wrong, but reporting facts should come without bias and leave the readers to be the one to decide what they feel or think without influence of bias. That's the point of journalism. Is to report to the best of their ability the truth.

The expectation in America is below par now days. Nothing of value or importance is being written about. Obviously obsession over Trump and then the Ukraine/Russian war, which no one really cares about. Sorry Ukraine, it's your country and it's your responsibility to figure it out, we Americans haven't talked about Ukraine since the first month or so of the situation.

But everyday, these articles keep getting published by USA Today and many other "NEWS stations"

My review of USA Today, pure and simple, it's crap, I hope it goes out of business, I hope they fire all their journalists, I hope they get a dose of humility and learn how to report real news again.

Date of experience: June 22, 2023
California
1 review
7 helpful votes
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Every article seems to outdo the last when it comes to fake news and easily verifiable lies. Worst propaganda machine ever, inasmuch as it is so easy to disprove all of their stated "facts"

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
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I took advantage of a USA Today delivered subscription promotion for $9.99 for 3 months. At the end of 3 months, I called to cancel my subscription since the promotion price had ended. They told me, "Good News", we can extend your promotional offer for another 6 months at $9.99 so I said OK. For 3 more months, they charged me $9.99 per month, but on the 4th month (of the 6 month offer that they promised me for $9.99) they charged me $29.99. When I called, they explained that the representative that offered me 6 more months at $9.99 per month was incorrect and the offer was only for 3 more month, not 6 months. I cancelled my subscription immediately and they told me I could request a refund for the error. I have called 8 times over the last 52 days trying to get my refund and every time, they tell me it will be credited to my credit card in 7-10 business day. I have spoken with a Supervisor on at least 4 occasions now and I still have NOT gotten the refund they promised me! Each time, they assure me this time, it will be taken care of, but 2 weeks later, I have to call back because the credit to my credit card that they promised me is NEVER issued! They give you the total RUNAROUND! Do yourself a big favor, and steer clear of these clowns!

Date of experience: December 19, 2022
Japan
1 review
0 helpful votes
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What a joke
September 3, 2022

While sourcing random claims such as who said what they don't actually provide sources on essential data. Maybe this is some American high school project that I'm unaware of.

Date of experience: September 3, 2022
Canada
3 reviews
17 helpful votes
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Biased Fact Checking
August 5, 2022

They fact checked something that wasnt even the original claim. They said that Alexandria Ocasio Cortez did not pretend to get arrested. The real claim is that she pretended to be handcuffed. She did get arrested but no one got put in jail and you can clearly see that she was pretending to be handcuffed. Maybe she got a fine for being there but I haven't seen it so I cant say if even that is true. They are playing with words to make her look good in a biased way. Multiple fact check sources say the same thing some even say the pictures were altered when it was a video. In the screen shots you'll see multiple bad fact checks and you will see in the screen shots that she is in fact pretending to be handcuffed. You see her walking with her hands behind her back on top of each other and then she waves. The fact check video from USA Today doesn't even show her wave at the end, they cut the video. If people did say she pretended to be arrested, they meant to say handcuffed. All I saw was people saying she pretended to be handcuffed. Like I said they are playing with words. Also getting fined for something isnt getting arrested. When you get arrested you leave in a police car. So she didnt even get arrested.

+3
Date of experience: August 5, 2022
Pennsylvania
1 review
2 helpful votes
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Disappointment
July 7, 2022

I am very disturbed that USA today dated July 7 in the news section on page 7A has a a large opinion story entitled Arizona schools the country on education with a subtitle "GOP can become the parents party."This is nothing but a political ad written as an opinion. How can USA allow a subtitle which supports one political party. How can the GOP become a parents party on any issue when they support guns that kill young children. Please screen your articles and your opinions and make sure they do not support the left or the right. Very very disappointed!

Date of experience: July 7, 2022
Ohio
1 review
2 helpful votes
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Biased paper
June 6, 2022

If they didnt write about race, this paper twouldn't be in exsistence. If your'e a republican, they'll rip on you can call you a white supremecist

Date of experience: June 6, 2022
Nevada
1 review
2 helpful votes
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I just read an article that was just published about jury reaching a verdict in the Depp Vs. Heard Trial.
What I noticed is that whoever wrote the article was biased. The wording in the article was written in a way that the truth was left out. They could of easily stated facts from both sides, yet instead wrote alot of hearsay. You could tell they were a Heard sympathizer. I will no longer be reading any USA Today articles. I hope Microsoft removes them as their news source. Im sure most of America has watched the trial first hand, so you can not tell me I didn't watch Amber Heard blatantly contradict herself and lie throughout the trial. I think if your reporting any type of news, it shouldn't show any signs of opinion. Facts, simply facts.

Date of experience: June 1, 2022
KR
1 review
0 helpful votes
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False information
May 23, 2022

They just put out a lot of trash.
I honestly can't believe people read what they put out.
All the people want is the news and not their opinion and spreading hate.

Date of experience: May 23, 2022
Michigan
1 review
0 helpful votes
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Customer service is terrible in the Philippines. I have had to call 4 times for them to withdraw payment and language barriers!

Date of experience: April 14, 2022
Missouri
1 review
5 helpful votes
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Read article by usa today titled Republicans Supports Putin in Ukraine. Wich is bias and total garbage to say the least! Republicans have shown total support for Ukraine at every angle. This raunchy publications have clearly demonstrated their bias canter towards Republicans... probably due to their submission to the far left. Biden has let the Russian military stay strong if anyone has. Biden has made millions of$$ with dealings with putin

Date of experience: March 26, 2022
Missouri
1 review
0 helpful votes
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China rocket
January 17, 2022

Was a nuclear fusion that lasted 17 minutes, not a rocket get your story straight before fact cheching something.

Date of experience: January 17, 2022
California
1 review
1 helpful vote
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Adds covering text
November 28, 2021

Even if you subscribe they cover content with adds you can't get rid of. Bad company run by extremely bat people.

Date of experience: November 28, 2021
India
1 review
1 helpful vote
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Most customers are generally dissatisfied with their purchases. Consumers complaining about USA Today most frequently mention fake news and home delivery problems.and also bring down successful people like they wrote bull$#*! about taylor swift when she released the man and i could write a lot more but it would the longest comment ever

Date of experience: November 17, 2021