Services & Features Our Site US Government Site," clearly indicating to the viewer that it is not a US Gov site. (in 15 reviews)
▼ Sort by: recent
I paid the money on the site upfront using a credit card. We completed the application process and mailed in the paperwork to the US Dept. of Immigration or Homeland Security whichever you want to call it. They made the process fool-proof in terms of clearly laying out exactly what we had to do and the documentation we had provide. We then received notification of the process steps and got the permanent resident biometric appointment location for us. We did it and got the permanent resident card subsequently.
This is not the government website. The government website ends in GOV. They rip me off $170 for what I think was renewing my Green Card. I called my bank ASAP but it is pending so now I have to wait for the scumbag to take the money then my bank dispute the charge. I called the rip off and they talking bout its non refundable, man I'm pissed. You have to be very careful in this country. Do any body on here ever get their money back?
Same as everyone else. She said 80 bucks back I said I will take it for now but will be contacting all news agencies and she said let me take to my supervisor and in 2 secs she said full refund back. BUT since they have all my info. From filling out the form sss# alien # address where I work how long I have been there where I went to school and CREDIT CARD INFO.... Am I in danger of ID THEFT??? What do you think?
I thought this was a official US government website and thought I was able to make a user account to check status (my mistake) but then I realize the next page was asking for my credit card information and I exit out the website right away.
The next day one of the representative call me and wanting to continue my application process, I told him i would be filing the paperwork myself. He leads me to thinking if i was to do it myself there would be mistake an I would loose my filing fee if i made any mistake.
I told him i do not need his service and he straight out just HUNG UP ON ME haha. When he realize he wasn't getting anywhere with me he just said screw it LOL.
I was scammed into paying the $199 for the 'application.' It is disheartening that these scams are out there. Don't bother calling the company, instead deal with your bank directly as they should be able to help you. Be sure to tell your bank that they sight offered a service they did not deliver.
The trouble is they take your money upfront before you know you've been robbed and then there is only a long wait for a phone person to actually answer and maybe give you a discount because you made the mistake of clicking on their site before getting any real application
This company is highly deceptive. I went to this website to apply for a US Citizenship and thinking I was dealing with the US Government. I paid a fee upfront, thinking this was my Citizenship fee and then filled out my personal information. It wasn't until the end of the application that I realized the fee had nothing to do with the actual VISA or Citizenship cost and that is not the GOVERNMENT but rather a marketing company. They charge their fee upfront separately, not explaining what the charge is for. The least this company should be made to do is to show all costs upfront disclosing this is not the fee for a VISA/Citizenship. It's only when you get to the very end and print out your package that you realize the fee was for using their website. I realized my mistake within minutes of finalizing the application and called their 800 number. I told them I thought I was dealing with the government and now that I realized I was not, I told them I did not want to proceed. The agent refused to refund; first said she would refund $100 of the $199; and then threatened me by telling me that if I fought these charges, they would refuse to refund any amount. I'm currently disputing the charges with my credit card company. I cannot believe the US government does not shut this website down. They are making money off of innocent immigrants who think they are dealing with the government. I've emailed the company telling them to destroy my personal information on their website, but so far it's still there. Please shut down this website and business; it is highly deceptive. Stay Away!!!!!
I was almost taken in by a phone call - I had started the process for renewal online, but not completed it as I realized I wasn't yet in the 6 month window leading up to expiration of my green card. I got a call the next morning from "Harry" saying that I could continue the renewal over the phone, otherwise my sign in account would be shut down & I would have problems reinstating it when I came to renew in a few months. I was in the car & asked for the details by email. He rang again later & was so pushy for my paypal/credit card/money order that I was very suspicious & told him I was driving. He told me he would call again in 2 hours to complete the process. As soon as I got home I took a look at the email - this is the site www.usimmigration.us. Yes, the website states it is unaffiliated with any governmental office, but Harry lied again and again on the phone, representing himself as a government immigration employee. Absolutely disgraceful! The phone calls came from San Francisco - 415 528 4226 - in case anyone wants to check against their own experiences.
Scam pretending to be official and charging $199 for free forms and info readily available directly from the official US government site, uscis.gov. Don't waste your time or money.
Should be a zero star company. They are just taking advantage of people.
Do not start an account with them!!! I signed up for an account with them thinking they might be good, but soon they will call you citing so many reasons to pay $199 to activate the account. I paid seeing they have a refund policy if you cancel within 90 days as per their terms and conditions. I tried to cancel after 2 months, since I decided not to use the service I paid for, they give terrible excuses for not refunding. They says they will refund only if the customer is deceased. The guy I talked to didn't even know their terms and conditions until I told him, he was busy looking for pathetic excuses. They are frauds. I am never again going to trust a private company.
Esta compania te hace creer que son la pag oficial de inmigracion para cobrarte por llenar formas que puedes bajar gratis de la pagina de internet oficial de Inmigracion que termina en .GOV evitate el disgust y n te registres a menos q estes dispuesto a pagar si necesidad.
Wow, the majority of the reviews are about the user's inability to read the first sentence on the site, which clearly states that the site is not affiliated with the government in any form. As to the looks of the website - can't blame a business trying to look as official as possible.
The value of using the site exceeds the price you pay, if you need those services. It stores your half-filled application online while you are researching the info. it keeps the form current, as it changes often. You can call 24x7 and get good explanation about different questions or procedures and options. Usually under 5 minutes. You alternative to that - go to immigration lawyer which will cost a lot of money or call a government agency and waste hours on the phone waiting.
In summary - if you are paying before reading the first sentence on the site - it's on you.
Tip for consumers: If you just looking to download a form - go to official .gov site. If you prefer a bit of basic help - check the list of what they actually add in value. It's on the home page as wellAsk Alex about US-Immigration
I put down my info and the next page landed me on a credit card payment page, thought it was fishy so I decided not to do it. Next thing you know, these guys call me 30 minutes later trying to get me to sign up and pay that 179$ fee. I was in the middle of giving him my card info until i decided to google their reviews and you guys saved me. Told that guy to piss off. Thanks
I am usually careful when it comes to what sites I put my information on. This site looked so official that I even paid the 199.99$ they charged. I only realized after that the forms were all free and I could have just printed it out. These people have been in business for 13 years and I don't get why they have not been shut down yet. It is a shame. I am really hoping my personal information is not sold to a third party.
I was misguided by the way this company is presented, and thinking this website was a part of the US Department of Immigration. I filed a renewal here and was charged $170 for forms that should be free for anyone to use. I am a Web Developer and know my way around computers, but I looked up the form I needed online and this website came up. First of all, my main concern is confidentiality. You have all my personal information which I would never give to an institution that's in no way affiliated with a federal agency. I haven't received any notifications regarding my application and have no control over the process and/or any of my personal data that they are hosting on your database. We should report this site to Google and have it taken down. I don't know how far I will get, but will do the impossible to get a refund and 100% protection on my personal data. First measure: go to the bank and block the card that was used. Second: file a dispute at the bank. Third: report the site to a legal institution in your state.
.gov....never a .com, .us, ....
DO NOT LET THEM FOOL YOU... THEY CHARGE YOU 200 DOLLARS TO GIVE YOU THE PAPERWORK THAT YOU GET FOR FREE!!! ON THE ACTUAL GOVERNMENT WEBSITE WHICH IS http://www.uscis.gov/
I FILED A CLAIM WITH MY BANK BUT THEY COULD NOT DO ANYTHING SINCE THEY PROVIDED THE SERVICES OF THE PAPERWORK.... THIS IS RIDICULOUS...
PLEASE DO NOT DO NOT!! USE THIS WEBSITE... GO TO THE ACTUAL PAGE FROM THE GOVERNMENT TO GET THE PAPERWORK FOR FREEEEE!!
200% SCAM.. FREAKING SCUMBAG. WHAT A FCKING JOKE.... SINCE NO ACTION IS BEING TAKEN AGAINST THIS FAKE AZZZZ COMPANY IM GONNA ASSUME THE GOVT IS INVOLVED.. BECAUSE I CANT BELIEVE THE FACT WHY THEY HAVENT DONE ANYTHING ABOUT THIS.. AND YES .. I ADMIT.. I AM THE MORON BUT SOMEONE HAS TO BE THERE LOOKING OUT FOR IDIOTS LIKE US..
The worst I can't believe that I even call them. I was initially being charged 199 and they reduced the price to 170. I should have know when they did that. I wasn't in a rush to pay it then so I told him I would call back. A week later I got a call from San Francisco??? It was us immigration, I was just stepping in from work. I continued to talk to them about what is the possess that is being doing with my renewal and I thought that this fee was pertaining to my filing smh. They took the money out of my account "Immediately" they are the worst I wish no one else gets fooled by these crooks I call my bank after speaking with them and they said if I don't get rembursed I'm three day they are gonna dispute it
I Googled US immigration, found what looks like an official government website and signed up. They charged me $199, I filled out a form, only to find out at the end that you print it and post it yourself and that they have no official status.
Additionally, the very next day after I signed up, my card number was fraudulently used in Virginia and Florida. Luckily Chase declined the transactions and flagged them as fraudulent.
Yesterday I sent them an email asking for a refund, to which I got a response at 11pm on Sunday night saying a manger would call me, and leaving the tel number 415 354-3589. I received no call so called the number on Monday am, getting a message that the number was disconnected.
I have now taken this matter up with Chase who have accepted it as selling a service that is not as described.
DO NOT USE THIS SERVICE !!!!!
UPDATE: Chase credit cards have refunded my $199 charge in full.
I used their website by accident, thought it was the government website. I called them right away after filling Form I-90 for my mom and realized they charged me $170. Their service DOES NOT provide anything but a form which we always can get from government website for free.They refused to cancel my payment and told me their service is non-refundable. It's totally a SCAM. We need to spread a word about this company so no body gets to pay them for nothing.
Agree, this site should be REMOVED from Google search. You are led to think that you are paying $170 dollars for a renewal and not just a service to fill out the form. When I called to complain about the charge the operator actually commented that people call all the time to complain. How do we get this type of business removed!
This site should be taken off of Google search engine results!! It came up as one of the first five results after I searched "US Immigration Seattle". Almost made me give very personal information. But then I checked the site's address and realized it was a .com instead of a .gov. That made me suspicious and I did a google search about the site "us-immigration.com is it real" and this website Site Jabber came up. I'm glad I checked, but so many people obvious were tricked by this site. Terrible!! Shame.
My elderly neighbor fell into the greedy hands of this deceitful company!! They pose as the government website but have deceitful practices! I tried to help him when I saw what happened. He said he was charged a "filing fee of $170. I got on the phone immediately and used up a whole day trying to figure out what we can do through Countless calls, emails and only got transfers and run around by many female clerks on phone. Finally one supervisor ! NO REFUND!! She was unapologetic and very coy. I threatened to report to the following and am in process of finishing those complaint forms to all for him to the following : Federal Trade Commission, Consumer Deception Division-Attorney General, and Better Business Bureau.
Next we are going to his bank! Hoping to dispute the fees and cancel the fees!!
Legit Government site does not charge a penny for same service! This us-immigration.com fake site has no fees schedule or itemization posted ANYWHERE until your done with application then your stuck paying a steep fee of $170!
DO NOT USE THIS SITE! GO TO USCIS SITE ONLY!! SCAMMING LOTS OF PEOPLE
This company does exactly what they advertise. Fill out the paper work and of course charge for it) Learned after I had finished filling out. Luckily I didn't submit so I was only duped the filing fee. Not the whole renewal fee for the green card replacement. Let me tell you I am one of those people that hate those that take advantage of others by filing these documents at local offices when we all know they are free from the homeland security website. However my experience was with www.usimmigration.us which like most of you was the first name that popped on the search. I will try and get my money back. Please people be careful. If it happened to me a 40 year woman who kinda knows her way around a computer, heaven knows what they can do to others. God Bless.
If you used Paypal to pay then my experience might help. I opened a dispute case right after realized I was scammed, and then claimed to Paypal costumer service to escalate the case - avoid to deal with the sellers directly, let Paypal step in to help, since Paypal is an internet service provider also, they are pretty familiar with this type of internet crime issues. Eventually I got a full refund. Falling in a scam is extremely upsetting and frustrating. I would suggest all other victims: 1) if you think you were scammed, immediately claim a dispute with your credit card company, bank, or Paypal. Don't waste time to deal with the scammers, they are professional, doing this for living. 2) Don't bargain or negotiate with them, you deserve your every cent back, not an unfair deal of 50% or something else. 3) it's so-called "copycat government website" in UK and five were arrested in 2014. In the states, it has been causing increasing attention from the FBI, on April 7, FBI issued an alert "CRIMINALS HOST FAKE GOVERNMENT SERVICES WEB SITES TO ACQUIRE PERSONALLY IDENTIFIABLE INFORMATION AND TO COLLECT FRAUDULENT FEES". 4) You might consider to file a complaint to the Internet Crime Complaint Center (IC3) (http://www.ic3.gov/complaint/default.aspx ) not the BBB, FTC, or other commercial/trading organizations, since scammers may collect your personal information to do other more severe illegal things such as filing a fake tax return, making fake passports, etc. 5) Don't be emotional, anger and regret will not help get money back, you did make a mistake, but it's not your fault. Hope this helps. Good luck!
I was in rush to apply for USC
This site does looks like an official one
Yes, my fault I didn't read carefully & hit "SUBMIT" & of course paid 199$ for the free form N400
Only after I did some more research & found out THIS IS A TOTAL SCAM & THEY TAKE ADVANTAGE OF IMMIGRANTS
SHAME ON YOU because how many immigrants in this country who cant read English or the fine prints of it
I hope YOUR COMPANY will GO TO HELL SOON
The way they take money from people is totally unethical, I was just scammed by them, my bad, since didn't do proper research and they work hard to make this look as a goverment website.
Thanks God i can afford to waste the fee that i gave for free but many immigrants who really need this money don't deserve this.
People who work there and run that bussienes are a shame as a human being God forgive them
This site is a total SCAM. They charged a lot of money for NOTHING, they did not provide any helpful service. I paid $240 for filling application two days ago. This website appears as the first on Google, when I tiped USCIS and looks like a real government website. DO NOT register there and do not put your credit card! It's just a rip-off!
A complete ripoff! You easilly get caught by their website unaware that they don't help you with any government forms but just want to get your money in addition to the high fees the official government procedures like applying for a Greencard, Naturalization etc. charge you.
More than once I nearly fell into their trap. One time I only got out of it because I threatened them to make it public and they refunded me. But now they try again to hook me. They are really obnoxious! I think they really should be taken down.
I pay 199 for N-400 thought it was legit but something inside me tells me to surf the web again... I found the real gov website and find out the form was free after I had already complete and print out. Please guys read before making purchase. I did get some money back but won't say it for sure until I see the refund return back to my PayPal account. I will file a complaint to the Federal Trade Commission in hoping they will do something to prevent consumer like me and others.
I was tired and wanted to check what I had to do to renew my work permit. I don't know how stupid I was. I paid 180 thinking that the process had changed and now it was easier. I seems I got the money back. But following you advice I filed a complain through the Federal Trade Commision. Please everybody do the same. This website should be banned as they made you think it is official. Thank you all.
Just like all these people writing bad reviews, its simply because you do not read what youre purchasing before you enter your credit card then you get mad when you really find out what it is, hello ? take the time to read something before you purchase, its so simple... the times i have called them to help me with my i751 i waited about 2 mins before they answered, 2 different girls answered very kind they told me there was a wait for me to get assistance which i appreciated and when i talked to customer service they helped me understand the whole process, went over the whole application and instructions, yes they charge but its better to pay a much cheaper fee than an expensive lawyer, anyways, they really helped me. people always make sure you read before you buy that was youre not getting all worked up for
Tip for consumers: always read what website youre using before you buy !Ask osvaldo about US-Immigration
I have been a resident for 20 yrs and I made the same mistake when filling out $170 free form. When I called the 800# on the pending transaction they tried to negotiate with me and give me 25%.... NOT so I talked to supervisor and she said I will give me $110 and that was the max. I told the "NOT THIS FISH" Don't waste your time WAITING on hold trying to call them. You should JUST call your BANK FRAUD DEPT or Credit Card Fraud Dept. IMMEDIATELY. Good luck everyone! I hope this post because it sure helped me!
Took her $199 so she can fill out and print a totally free N-400 form. Shame on you Ms. Valerie (Supervisor who won't give her last name) for the misrepresentation. Really wish someone like the FTC or BBB can shut this place down.
Tip for consumers: AVOID!!! AVOID!!! AVOID!!!Ask Rich about US-Immigration
If I could give a negative star, I would. Like everyone else got scammed for $170 for something that is free. These people intentionally make the website look like is a government site. They charge at the beginning of the process because they know we'll figure it out when the time of the real payment comes up. SHAME ON WHOEVER IS RUNNING THIS "COMPANY"
Tip for consumers: DONT USE IT!!!Ask elizabeth about US-Immigration
I thought i was dealing directly with the immigration website. when i search on google this is the first website i saw, and it says "US Immigration".
They are selling forms, and the forms are free on the real immigration website! I thought i was paying for the application fee.
I called them to ask for a refund and didn't want to give me my money back. The person told me "you need to learn how to read a website"... they are rude and helpless. they told me that i paid for a service, but i didn't get any services and i just paid for something that should be free. avoid this website!
Tip for consumers: AVOIDAsk Michael about US-Immigration
I too was thinking I was dealing with Immigration directly. My Google search sent me directly to a very deceptive page that really looked "official". I did manage to get a $105.00 refund (out of $170.00) and can supposedly still apply online with that company which, they say..., will be much simpler than applying with with Immigration. I might pass on that offer! An expensive mistake. I believe the entire operation is totally unethical and wish I had found this site before starting with this nightmare. Lesson learned: always look for .gov on web sites when dealing with the government.
Tip for consumers: DO NOT USE THIS SITEAsk Chantal about US-Immigration
Some of the actions I announced in my previous review (This website is a total scam ...) were taken:
- I filed a claim and reported this website to the FTC (Federal Trade Commission),
- I filed a complaint and reported this website to the Consumer Deception Division of the Indiana Attorney General,
- I (temporarily) stopped the $170 payment to US-Immigration.com through the VISA card department of my Federal Credit Union Bank.
It seems that other actions are needed in the direction of State and Federal politics. There should be obviously a law (long overdue!!!) that websites that impersonate official (local, state, and federal government) agencies should receive huge fines, as well as the companies like Yahoo, Google etc, that provide them a platform.
However, I will bet that US-Immigration lobbyists provide nice sums of campaigns funds to federal and state (Florida?) politicians if we run into some headwinds.
Keep you posted,
PS: after some silence of several weeks I have apparently been placed on their spam email list ... US-Immigration stepped up their scam level: when you click on the link (they say they have special deals for citizens applications, green card renewals, etc) they show on their website the friendly smiling face of our President Obama ... how dare they?
Tip for consumers: DON"T EVER USE THIS WEBSITEAsk Bob about US-Immigration
Like everyone before me, I just got scammed by this site. I too had typed in on Google "renew green card" and us-immigration.com came up first. They"hooked" me. It wasn't until I realized that their fee was NOT part of the GOV. fee, but too late, I'd hit the e-file button! I called them, got nasty with them but they refuse to give any kind of refund because I clicked the "Print" button. I'll contact my credit card co tomorrow to see if I get any help there. Apart from all my personal info that they now have, which is worrying me sick!!, my next concern is, was my I-90 application forwarded to the right government dept, or have I lost that $450.00 too? Can anyone that's dealt with this $#@! company say if they did get their application processed correctly?
The website is a total scam. They will only refund you 50% back after you find out they provided nothing but forms you can freely download from the .gov website and call them for refund. Credit card companies will not help, because they have fine prints you just were not smart enough to notice. I hope they will be punished in the most tragic ways by the Lord for so many curses people have put on them.
Tip for consumers: STAY AWAY!Ask c about US-Immigration
Your business is pure deception. Your service is a fraudulent scheme to swindle struggling folks of their hard-earned money. You trick unsuspecting and helpless immigrants who are displaced from their loved ones, those who are anxious, with tensions at peak of their residency status and who are trusting of the American way of life, its decency and integrity. Then, they encounter your kind with Machiavellian plots. How dare you to even named yourself American Immigration Center when you represent everything "SO un-American.” Do you not have any shame? Are you people completely devoid of human decency? You made your website to closely resemble with the USCIS to deceive unsuspecting folks. You capitalize on those who are not so computer literate. You exploit mistakes of unsuspecting and unguarded, hardworking human beings who truly believe in the trustworthiness of American business ethics. How dare you charge $159.00 when the only function your website provided was to link people into the government’s websites and application form/s after opening an account? Greedy and unscrupulous breeds like you can justify your deceitful ways by legal waivers in fine print and laugh all the way to the bank. But look out what goes around comes around. Beware! Ripping off the poor will cost you dearly. Furthermore, what do you tell your husband or wife and children how you provide for them? Like: "Hi honey, hi boys and girls, I am home. It is a very profitable day. We made a bundle from dozens of folks who can’t distinguish between our website and the USCIS!" How do you people sleep at night knowing your deception plastered online just waiting to ambush the next unsuspecting victim? Are you people devoid of conscience, of human compassion, and so deprived of alternative way of living that you chose to live as scums of the earth? And, as for you, PayPal: Do you not screen the entities you do business with, with whom you facilitate payments? Their business model? Yeah! You simply wash your hands just like Julius Caesar. There are definitely no Samaritans to help poor victims in this world of greed. Of course, let the less literate and poor suffer financially because they failed to distinguish the bogus AIC from the official USCIS website.
Tip for consumers: NEVER USE THIS SITE FOR WHATEVER REASON.Ask Ben about US-Immigration
Good morning to any reader who is trying to use the U.S Immigration site. This site is not the official United States Immigration webpage, this site is a web scam that pretends to be an official government website by displaying an American Flag and a symbol. Please do not use any service, your money will be return doesn't mater how many times, or the reasons you want to use to obtain your money back, the personnel there are very nasty and trained to say the same that its not their fault, even if you put a stop for the bank not to pay them, the bank calls them and in return, they provide some bogus papers that the service was provided and the Bank pays them back. Please use the Official Immigration website, any official site ends with ORG at the end. All the immigration forms for a green card, visa, citizenship....are free, and please report these people to the Federal Trade Commission otherwise, they will keep robbing the immigrants money because they know we do not do anything about it. Thank you very much
Tip for consumers: Please do not use it, its a scam to rob your money use the official immigration site
2 Questions & Answers
firstname.lastname@example.org one of the e-mail they use.