TrialPay

I can understand what everybody is saying about how the customer support is (ok well bad) I have experienced such times too with this company. HOWEVER! I contacted their customer support, they said it had not confirmed. I was very much sure that I had completed the survey that I was doing. So I sent them another email, and then they gave me the game credits out of good faith. For that, I am giving this company five stars, (I had waited a week for it to be confirmed) I still got the in game credits at the end... so five stars.

I used trialpay to try and obtain an unlock code for my phone. Although I was provided access to enter my phones details I have not received an unlock code.

I have tried to contact the company providing the unlock code but haven't received any response. I then tried contacting trialpay who have pretty much told me it isn't their problem.

How a company which has made money from the transaction can wash their hands in this way is unbelievable. I would give them 0 stars except that this isn't allowed and at least they answered their emails.

I linked to a site called ProFlowers.com and spent my last $30 on an order of chocolates for my girl on Valentines day. The link from Kabam.com gaming site promises 190 game credits to be funded instantly upon completion of a $19.99 order. Nope. I got zero, zip, nada, zilch... Then I read the TrialPay reviews on here and am now worried I got hustled. It's only been a few hours but if they DO come through with my game credits, I'll update my review. If they DON'T give me what they promised... Well... I'm only 40 miles from their office in Mountain View, CA. I wonder how they'll respond when I'm standin' behind the CEO in the parking lot.

TrialPay is okay when it works as it should but when it does not which is unfortunately over half the time and you have to contact support it becomes a nightmare. There are lots of questions and hoops to jump through and a great deal of effort is required to receive your reward. It is often not worth the hassle or time it takes. Maybe that is their objective? To make you say forget it? I see a great deal of negative reviews here so I can see I am not the only one who had a bad experience with them.

I had used this in the past. It was pretty good, until now. I completed a 300 Swagbucks offer, but I never got the swagbucks. I contacted support, and the first lady, Tracy, said that 450 and 300 swagbucks are practically the same. (I completed a 450 swagbucks offer in the past.) I then contacted support again, and the new guy, Rob, said that he needed a screenshot. I sent him a screenshot. Then, I checked the support page, and the offer was gone! No points for me. That was 5 days of my life wasted. Man, I really wanted to get 100% Orange Juice from Steam.

When my Zone Alarm was up for renewal, it offered it free thru a Trialpay offer. I bought an Entertainment Book, but never got my Zone Alarm renewal. I have an open BBB complaint cuz ZA denies any contact with Trailpay tho it still pops up on my computer with offers to this day via ZA renewal prompt. Getting anything resolved is impossible which is why I filed with BBB.

I wrote Trialpay an email on their website at the suggestion of BBB. They contacted my next day and resolved the matter completely. They were great. Zone Alarm continues to lie however saying they have no affiliation with Trialpay while offering new offers on their renewal website daily.

There is a follow up. After I shared my review from here on the european TrialPay fb page plus copy/pasted similar cases, they contacted me saying they looked over my acc again, everything should track fine now and if not I shall contact them. So I did 3 offers two days ago. One worked right away this time, worth 1000 points, two didn't, worth 100 (app download)and 1000 points. I sent in a ticket (the support link is still broken, so go via *******@trialpay.com) and they paid out. Apparently all it needs is a bit pressure. They're still not worth more than 2 stars

Be careful. Although you meet all the requirements necessary to get the deal they offer, they don't honor it. I contacted them many many times regarding 2 deals (the last a few days ago), I attached documents to my emails to support my claim and prove I should get the deal, they do not care.

Basically, you buy something to get their deal ($15 back if you spend $20+ at a specific store for instance). Don't trust this company. They will find a reason not to honor their offer.

TrialPay is like an online variety of cancer; what ever you do to fight it, it will always win from you. They change the rules of the game as they go it seems. Avoid this company at all cost!

I completed paid offers correctly but TrialPay refuses to meet their promises. Very disappointing. Their customer support is useless, not only do they not tell you WHAT you did wrong making it impossible to check if they speak the truth, but when they get tired of you showing them proof they simply ignore you!

I am doubting if I am even banned since all TrialPay-urls give an error recently. In one word: terrible terrible terrible company. Sorry that were four words, one word would not begin to describe how terrible they are.

This website is a scam. I completed an offer, followed all instructions and requirements, and was still not credited. I sent in a copy of my receipt to trial pay's customer service and they basically said that they can not confirm my purchase. They then suggested that I contact the company to obtain more information about my purchase. The company's customer service is not helpful and doesn't get back to you within the time frame that they promise. I will not be using this website again and cannot recommend it.

Terrible. Follow their directions to get free stuff and they do not follow through. It is near impossible to contact them. No 'contact us' links on their minimal website. I found through a search how to contact them, which required me to send an email to a special address, wait for a response email that contains a link to another place and then login to your account (but you cannot contact them through their page unless you are emailed this special contact link). You then need to answer more questions about why you are writing, but the only answers available are through drop-down menus that have absolutely no options listed in the drop-down and you cannot proceed without completing the dropdowns. Makes no sense. I'm sure they make tons from advertisers with no costs because they never have to pay anything out because the site is a scam!

I posted this to Twitter and Facebook and got a bite. On Twitter, someone at TrialPay E-mailed me and said to go to the help section of the game and do exactly what I have done 10 times in the last few weeks. I Emailed the man back and told him nobody is home in that department of TrialPay. I will post this and wait. But I promised to retract if they just give me my 100 coins. More later. Thanks, Thomas my E-mail is *******@hotmail.de

I completed an offer with Discover Card going directly through an affiliate of their site. I completed all the steps and was approved, but I never got my special rewards for signing up that they promised. I contacted them and the affiliate many times, and then they didn't contact me for about a week. I decided to email them again, after which they said, sorry, but we don't think you used our site to get your rewards. I told them I did, and they said basically no you didn't so you get no rewards only after another few days of no responses. NEVER TRUST Trial PAy because they are horrible on their records and customer service.