TrialPayReviews 97

Their system is so corrupted on listia! You can have 20 screen shots of proof and still not good enough! They are the worst yet!- I have been blocked because so many admins have had to credit my account! Seriously? Why would that be my fault for their faulty system! And they also like to say some of their offers are free until you enter info and the last page is wanting payment! They are total SCAMMERS just do your self a favor and don't do do their scamming surveys from any sight!

TrialPay is okay when it works as it should but when it does not which is unfortunately over half the time and you have to contact support it becomes a nightmare. There are lots of questions and hoops to jump through and a great deal of effort is required to receive your reward. It is often not worth the hassle or time it takes. Maybe that is their objective? To make you say forget it? I see a great deal of negative reviews here so I can see I am not the only one who had a bad experience with them.

There is a follow up. After I shared my review from here on the european TrialPay fb page plus copy/pasted similar cases, they contacted me saying they looked over my acc again, everything should track fine now and if not I shall contact them. So I did 3 offers two days ago. One worked right away this time, worth 1000 points, two didn't, worth 100 (app download)and 1000 points. I sent in a ticket (the support link is still broken, so go via *******@trialpay.com) and they paid out. Apparently all it needs is a bit pressure. They're still not worth more than 2 stars

They ask you about your personal life, and refer you to their partners, then you get nothing. When I contacted them, they wrote back that they couldn't track my action and they 'suggest' I pick another partner. How much they have to earn to be able to 'track' your order, god knows. Here is their reply:
Thank you for using TrialPay and for taking the time to email us.

After reviewing your customer log, it appears our system was unable to track the successful completion of the Toluna survey offer you attempted to complete to receive free GoodSync 9 Pro for Windows.

Please note that in order to successfully complete this offer, you must first qualify and then complete the full survey before you will be credited. As customer eligibility is determined by the offer provider and not by TrialPay, we are unfortunately not able to credit you at this time. I sincerely apologize for any inconvenience this may cause for you. In order to avoid future tracking issues, please be sure to provide current and accurate information.

If you are still interested in receiving GoodSync 9 Pro for Windows for free, you are welcome to select a different offer that suits your needs.

Regards,

Michelle
TrialPay Customer Support

When my Zone Alarm was up for renewal, it offered it free thru a Trialpay offer. I bought an Entertainment Book, but never got my Zone Alarm renewal. I have an open BBB complaint cuz ZA denies any contact with Trailpay tho it still pops up on my computer with offers to this day via ZA renewal prompt. Getting anything resolved is impossible which is why I filed with BBB.

I wrote Trialpay an email on their website at the suggestion of BBB. They contacted my next day and resolved the matter completely. They were great. Zone Alarm continues to lie however saying they have no affiliation with Trialpay while offering new offers on their renewal website daily.

This site is (sorta) like ebates except they are part of gaming sites. They are the ones who have you watch videos or buy products or sign up for subscriptions and when you do they give you coins gems etc. they will say click here for 3 gems and either you wont get the gems because their system didn't catch it right, like some on vegas world they have you give 50$ to a carity and promise gems INSTANTLY but you wont get the 3000 gems because they then want you to jump through more hoops to get them. They tire you out like a pack of hyenas. Someone in authority needs to investigate these companies they are defrauding gamers a lot.

I posted this to Twitter and Facebook and got a bite. On Twitter, someone at TrialPay E-mailed me and said to go to the help section of the game and do exactly what I have done 10 times in the last few weeks. I Emailed the man back and told him nobody is home in that department of TrialPay. I will post this and wait. But I promised to retract if they just give me my 100 coins. More later. Thanks, Thomas my E-mail is *******@hotmail.de

My credit card was billed THREE times for their Disney Movie offer and was never credited back, I did not receive bonus points for play as promised, nor did I receive a confirmation of my order, rather I received errors saying the order could not be processed and to try again. Foolishly I thought perhaps it was my cards so tried three and all three were billed. After SEVERAL emails with NO response whatsoever I have given up. This business is total BS. DO NOT USE!

Why would you use this company, they are fraudsters, has anyone noticed that every button works when it comes to Facebook except when they don't credit then nothing works. So ifound there email address (why is this not offered on the Facebook games they are associated) only to be told I can't go this way I have to go through Facebook... THIS DOESNT WORK!
I would say to all do not use this site they are unprofessional, if you do not want to pay out on what you promised then dontt offer its quite simple