Brisbane, CA 94005
Tel: 888-862-4121 (toll-free, USA) 415-287-1450 (international)
87 Reviews for Tobi.com
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The clothes are very cute, but way overpriced for the quality. You can get the same stuff from other sites for half the price. It's only worth buying things for 50% off, but they don't seem to have sales that's more than 50% off, so the cheapest you can get something for is the price it's actually worth. I've ordered a couple tops from there before and had no problem with them other than that. Shipping was fairly fast and nothing was missing. But I would not order from them again unless I absolutely can't find something on the site in another store for a better price.
i am personally very happy with how fast they ship my item. or probably because i live very close to their office in San Francisco.
I consider quality of the items are very very poor, all the stitches came off after my first wear :( such an embarrassment, although i got them for 50 percent off.
I would not, however, buy their items full priced, because of the quality. I would probably come back, only whenever they have another huge discount
I also felt that the website is very disorganized.
Tobi's clothes are SUPER CUTE. And the prices are reasonable for the most part. I've ordered from this website over 5 times and standard shipping has always been pretty quick! (4 days at most) But my trouble with them was the fact that it took TWO WEEKS for them to actually receive my return items and they almost never pick up their phone! I'm still waiting for my refund to show up on my bank account (it's been 3 weeks since I shipped it). But other than that, it's not too intolerable. If you have any questions, its better to email them rather than calling them...
does anyone know if this site delivers to sydney australia, I'm looking at all the reviews saying how they have fast delivery but iv been waiting for like 3 weeks now????
I've ordered from Tobi 3-4 times, and each time have been pretty disappointed with my purchases. The first times I didn't bother to return because the clothes were okay (definitely not the quality that I was hoping for) and I didn't want to go through the trouble of returning. With this last order I will definitely be returning, as the dress is way too short and just fits really awkwardly. The shipping is fast, and it seems like they've revised the return process to be easier. However, I wouldn't recommend going through the trouble of ordering from Tobi...the clothes just aren't worth it. Will be unsubscribing to their emails now so I'm not tempted to buy again!
I was scared after reading the reviews, but I was pleasantly surprised. I took advantage of the 50% off and the dresses all fit perfectly. The material was also decent quality, and for the price I paid it was worth it. I wouldn't buy cheaper things though, because the cheaper you go the cheaper the material. If you buy higher priced items with the 50% off deal it is worth it. The shipping was fast and the package came with an easy return label. Seems to me that those who are dissatisfied are more likely to review than those that are satisfied so I wanted to share my experience. Would buy again if they have another 50% off opportunity and would stick to the higher priced items that are made with better quality material. Happy to have some unique pieces at discounted price.
I ordered two dresses and they were both super cute. Unfortunately, one of the dresses was so short it was practically a shirt on me and I'm only 5' 3"! The other one was the appropriate length, but it was also kind of shear. Also both dresses were super tight. I am normally a size XS or S and they were both pretty tight fitting. Not impossible to get into, just a snug fit.
On the note of shipping, I read a lot of reviews about the awful shipping for this site, but it only took 2 days to get here so it was pretty fast.
Overall, cute clothes, fast shipping, but dresses are way too short.
This site is not friendly to Canadians. Although they are located in the USA the clothing is manufactured in China. Everything you buy you will pay Duty on. My daughter bought $100 dollars in clothing and had to pay $50 dollars in duty and handling fees.
The free shipping was fast (ordered Thursday, received today) and there was a sitewide 50% off sale that had me ridiculously excited. I calmed down after reading some negative reviews of the clothing and began to dread finding holes in the dresses I ordered.
No holes, but that was about the only recommendation. 3 of the 4 dresses I ordered were plain ugly. The colors were not remotely true to the picture and the fit of two of the dresses was awful. The other two had such persnickety zippers that my boyfriend had to spend a round 20 minutes cajoling them up my back. The strapless bra I ordered claimed a C-cup size but looked rather more like a B. And the "corset mesh high-low tank dress" I was giddy for did not cover essential lower body parts, nor did it do anything for support up top.
Everything I bought was final sale (I figured I would take a very cheap chance) so I have had no dealings with customer service. But my conclusive advice would be to not waste your money. The pictures of the merchandise featured on the website are deceptively alluring, but the quality is shoddy. Save your cash for better made and proudly crafted clothing.
I've purchased from Tobi.com three times already, and each time was a relatively positive experience, especially since they now allow free returns and their free shipping is ridiculously fast (2-day). I've also dealt with their customer service, and it seems like they've taken a lesson from the reviews, because the problem was quickly taken care of.
Yes, the quality of their clothes can be mixed - the "worst" I've gotten was iffy material (i.e. I'm going to be super careful when I do the laundry) and bad sizing. But most of the time the quality is just average to above average. Also, they allow free returns now, which is awesome, especially for a site like Tobi that seems to run the risk of being a mixed bag each time.
Besides the free returns, what definitely contributes me liking Tobi is the fact that I've ALWAYS used a 50% off deal (first time was 50% for signing up, two other times w/ coupon codes that were advertised for a limited time). With the coupons, you'd be hard-pressed to find better prices for this style of clothing.
Overall, fairly good value if you have the patience to wait for them to come out with new coupons and very sexy clothes/Nasty Gal style for relatively cheap prices. A few duds, but very happy that I can now return those with free returns.
The prices are not bad but the customer service is not the best. I've had better experience at other places.
After placing an order with Tobi last Thursday, I decided to read reviews. Yep, that's right...I waited until AFTER I had already ordered. Dumb mistake? Could have easily been. After reading reviews, I became instantly filled with regret...how could I have made such a stupid decision? I sat thinking I wasn't going to get my order, everything would be horrible, and so on and so forth. Today, Monday, I received my package. ALL of my stuff was there...YAY! So, I tried everything on. I purchased three cardigans and a dress. The three cardigans all were just as expected...except softer. They fit perfectly. The dress, I will say, was somewhat misrepresented on the site. The model was supposedly 5'9" and it came to about her knees. I am barely 5'4" and it wouldn't have came near that length...had I been able to squeeze into it. Definitely order a size up in dresses! All in all, it was a good experience! I ordered my stuff late Thursday....closer to Friday, really...and received it today - Monday.
This is a terrible website. I ordered the Vdara lace bodycon dress that is so popular on their website. It keeps getting sold out and I finally bought it in a size Small when they restocked. My package came pretty quickly but when I opened it, it literally looked like a top because it was SO incredibly short. It did not even cover the lower half of my body and I am only 5'4. The model wearing it on the website is described as 5'7. inaccurate sizing. If that was a size small, then I wonder what the XS was going to look like! Do not buy any dresses from this website
I got my clothes before the time I was expecting them, which was good, but pointless considering they were WAYYYYY too small. I ordered smalls in a dress and bodysuit, which is my usual size and the size chart said that's what size I needed. The dress showed my underwear it was so short and if I got a large it would have still showed my underwear. The bodysuit didn't even make it over my shoulder. Both looked cheap.
So I ordered 5 dresses from tobi and they just came in the mail today and i was extremely disappointed :( i was so excited because the items i ordered seemed so adorable until i opened the box...2 of the dresses fit perfectly, while the other 3 i wouldnt be able to squeeze on even if i lost 10 pounds...yet they were all mediums? i dont think so. it doesnt make sense to me how other peoples orders have been perfect while some people have the wrong sizing? also it is very true that the quality on most items isnt great...a button fell off one of the good fitting dresses the second i tried it on for the first time...overall im disappointed because i was really excited to wear these dresses! now i have to deal with a return...yay
HORRIBLE HORRIBLE HORRIBLE....if I were able to give this site ZERO stars i would. the clothes are poorly made and poorly sized. I can't even begin to go into details about my purchase, I'll just say don't waste your TIME or MONEY on this crap...
Definitely some of the cutest dresses I have ever seen, but their service is absolutely horrendous. I added three items to my bag, two of which were dresses. They were in stock and had my size when I paid for them. A day later, I got an email saying that my order had been shipped and I was so excited! Then I checked my order status and realized that the dress I really wanted was not going to be shipped. I emailed them and asked what had happened and apparently, they could not send me the item I had ordered because they no longer had my size. Why would you let me add the item to my bag as well as pay for it if you were not going to have it? I also asked them if they could just charge the item to my card then ship it when it is back in stock and they told me they were not able to do that for me. THE MISTAKE WAS ON YOUR PART, NOT MINE. You have terrible customer service. Also, I still have not received my other items even though I placed the order nearly a week ago.
So disappointed that I can't rate any lower. Cute dresses but VERY POOR quality. I've heard a lot about the poor materials, but I didn't mind, AT LEAST make sure the clothing stays put together. Bought a blouse and a dress with exact same buttons that are horribly stitched on, also come loose really fast because the buttonhole is too wide. I am wearing this dress for the first time to work and straight to a friends graduation at night and the buttons keep coming loose, two buttons fell off (cause of loose thread) and I've lost one already. Here I am at work worrying about my buttons coming undone and constantly checking them. What pisses me off is the dress is not tight or small yet the buttons just slip open randomly. Now I'm just hoping someone can rescue me by bringing me some threads and needle after work. Considering how there are so many negative feedback on returns, I wont even bother. #@$! you TOBI, my foot can probably stitch better than you!
i placed my order with tobi on sept. 10 and got their lace cage back skater dress. i had paid for the shipping that takes 3-4 weeks to get the dress to me, but 10 days later, i got the dress! not only that, but the dress fits perfectly, looks exactly like it did on the website, and is good quality and in great condition! didn't think i'd be this happy with the purchase, and as a first time customer, i got 50% off my order! yeuuuppp, definitely gonna shop here again!
SO DISAPPOINTED. The biggest load of garbage ever.
They model the clothes very cleverly. The clothes I received almost look nothing like what was pictured on the model.
Worst quality ever. Shipping took forever. Awful customer service.
I will never ever shop here again. Please don't make the same mistake I did.
Terrible! The clothing is of poor poor quality and the sales are a rip off. I ordered 2 dresses found the same dresses on Forever21 for fall less then their normal prices. The package arrive almost 2 weeks later and one of the dress had a hole in it. Took them forever to process my returns. I would never buy from this site again.
Never order from Tobi. My first order from this site they shipped me the wrong size skirt so I exchanged that for the right size- I get the new skirt in and it says that it's the size I wanted but it fit even smaller than the previous skirt. They still have not fully refunded me for that exchange. The next purchase I made I ordered three items and two of the items were the wrong size. Never order from Tobi.
Honestly, do not buy things regular price on this site. If you're using the 50% off code, you get what you pay for. I bought a sheer dress (http://www.tobi.com/product/49659-tobi-ariel-v-mesh-maxi-dress?color_id=66409) , it had loose threads everywhere. The underlining was too short, and continued to ride up exposing my butt. The sizing is a bit off. Dress is overall cheap quality.
The clothing on here is cute and there is a huge selection, but I had suspicion that the quality was cheap and the site does not post product reviews, so I only ordered a pair of pants to test it out. I had no problem using the 50% off first order code, which was sent to me by sharing the site in Facebook. They shipped immediately and arrived in 3 days. My suspicion about the quality was right, the pants (which were $56) full price felt stiff and awful despite saying they were a blend if cotton and spandex, they also had a horrible strong plastic-y chemical smell, and they were so SMALL. I went by their size chart and normally wear a size 2-4 so I ordered the small. I'm not exaggerating when I say I could not get them above my knees, then could barely get them off because they were so tight around the ankles. I don't even know that a size large would have been big enough. Needless to say they will be going back. If you are looking for trendy cheap clothing stuck with Forever 21 or H&M, for the same if not better quality clothing for half the price.
Yeah if you live in Australia you can forget this site. Ordered a jumpsuit with a white bodice & black poka dot shorts as is advertised on the website & paid about $50 for it.
Ended up with a flimsy paper thin piece of $#*! material top & the poka dot shorts were no where to be found.
Returned them for a refund. It's been 2 weeks now. I've messaged them 4 times &each replie's been an automated email which means their guaranteed customer service is total bull$#*!. Sizing was $#*! too. Materials poor. And I've wasted.$50 on that stupid site.
WARNING TO ALL GIRLS. THIS SITE IS A TOTAL PIECE OF BULL$#*! IF YOU'RE OREDERING FROM OUT OF THE US. $#*! customer service. $#*! quality & a whole lot of FALSE ADVERTISING.
Had no problems with ordering (I live in DC and my clothes came in about a week) or returning (I returned a few items and they processed my card in about 2.5 weeks). BUT, the sizing of the clothes was so so strange. I ordered all size smalls (what I am at sites like Lulus and Nasty Gal). The jacket i ordered was gigantic and the blazers I ordered were so small I could barely put them on. Just a word to the wise about ordering "Final Sale" items- do so with caution, because the sizing doesn't seem to be standard.
I've made about four orders from tobi.com in the last sox months or so, and each time I've been greatly satisfied. As with making orders online from any retailer, sizing is always something to take into consideration. Different companies clothing are made differently and what may fit you in a size medium from Forever 21 may not fit you from tobi. With that being said, some of the items that I have purchases in the past have been too small, but for what I paid for them, I dot even worry about it and just hand them over to my litter (and smaller) sister. However, I believe when I received the item from the second order that I ever made with the company, I was sent a shirt that had a tear in the front if it. Not happy with the damaged product, I contacted the customer service and told them my problem. Because I live in Canada, I could not return the product hassle free, so instead they refunded me my money, in a timely manner as well as they gave me another 50% off coupon. I had a great experience with their customer and I will continue to order from tobi.com
I have 2 issues with the site.
The first, a biggest issue for me, was the sizing is extremely inaccurate. If you're bigger than a size 8, I doubt there is anything in the store that will fit you, even in a Large. I am a size 6, and always buy small or medium tops in clothing stores. I ordered 6 pieces from their site, one was a size Small, the rest were Mediums, and not A SINGLE THING I ordered fit me. The dresses wouldn't zip closed, the shirts would not go over my shoulders, and the skirt (I swear to god) would not go past my low thighs... This is not simply an issue of frustrations and hassles with returning/exchanging and whatnot. I think it is wrong for a store to advertise such small clothing as a "Medium". What message does that send to young women?
When I sent them an e-mail about it, they said they were sorry if I did not understand that their clothing is in "junior sizes". To me, it sounded like they were saying their intended market is pre-teens. I'm sorry but there a very few things on that site that I think are appropriate for a 12 year old. I find their message to be troubling either way and will not be buying from them again.
The other issue was the misleading "50% off your entire first order". Many of their tops are on sale at 30% off so be careful, the 50% off is from the ORIGINAL price, not the already discounted 30% off. It's slightly misleading so don't get caught by the trap and fill your cart with all discounted pieces and then be surprised when your total price doesn't cut by half at checkout!
Overall, the clothing is cute and huge selection, I give them that, but I am too upset with their marketing tactics to be a loyal customer. I shipped back everything I bought.
I ordered several items but did not receive one item, even though I was charged for it. I tried multiple times to get a refund but no one ever responded or called me. Customer service is lacking, I will not order from them again.
I made a huge purchase on Tobi. I bought 20 items and they all came in a timely manner which was less than a week and consider that I am from Canada. So that was a huge plus!
I had a concert to go to and I didn't think I'd be able to get the clothing items in time, but I did. So happy!
The customer service was incredibly speedy. They replied within a couple minutes and always seemed very happy to assist. I had a question about why the overall charge was higher than I thought, and they explained to me. I'll discuss further afterwards. And then when I got my items, I tried on a pair of jean shorts that I bought, and the crotch ripped. I mean, it was the strangest rip I've ever seen. So I e-mailed them and they happily issued a refund. Great!
Okay, so I made a huge order mainly because of the first order 50% off deal. But my entire order was $700 dollars but with 50% off, I was thinking my bill would be about $350, but instead it was about $400. I asked why and they said that sale items (which was a huge chunk of their website) was put to their original price and then taken 50% off. Not 50% off the entire order. It was somewhat misleading, but now you know! There is also an exceptions list (mainly brand-name items) that are not 50% off.
Furthermore, the clothing items were decent. The material was definitely of lesser quality. I mean, you get what you paid for, right? I am afraid to wash/dry my clothes incase it disintegrates or shrinks. They were still cute items, though! Don't get me wrong, I love what I ordered, some just weren't what I expected.
Sizing it definitely of average size. I am a small-medium, 27-28 size in jeans, and the small and mediums fit fine. Use your discretion. If you're concerned about pants, I would go with a size larger. Better a little bit larger than too tight, right?
Overall, I gave Tobi 3/5 stars because some things were lacking. The material was poor. In other words, without the 50% off deal, I would NOT buy some of these items for regular price. Customer service was pleasant and speedy. Not complaining and will be ordering again from them.
It took them a really long time to ship like 5 days , keep an eye on how much you paid there were alot of changes to my 50% discount which ended up only being 30% off , and make sure to contact them they have awesome customer service but whats the point when it takes them a whole week to ship and they run out of your item while they do who knows then get said item back within a week. I just returned the dress because of the 15 emails between the help desk and I , the running out of part of my order , the fact that the dress was was shorter than i measured ,and the wait time. I wouldn't order from them ever again , but the help desk is awesome just don't call there's no one there but they respond to an email in like an hour..
Just wanted to share my awesome experience as a first time Tobi.com customer.
I ordered a dress for Vegas late Friday night -- 12:30am to be exact. Seeing that I was flying out Wednesday evening, I knew I was cutting it close so I was slightly freaking out that I would not get my dress on time. Come Saturday afternoon, I received an email that my order shipped. Not only did my order get shipped out on Saturday, but I received it by Monday! Granted, I live in Los Angeles and Tobi ships from Brisbane, CA, I was absolutely thrilled and amazed at the speed in which orders are processed and shipped.
As for the dress, I loved it! It was a bodycon style cutout dress and the material was just thick enough to warrant the "bodycon" moniker. I'm very wary of retailers claiming this dress or that skirt is bodycon, only to be disappointed with the cheap fabric and the garment's inability to suck anything in.
Unfortunately, because Tobi uses junior sizing, it was a tad too small so I wanted to exchange for a medium. Luckily, Tobi has free returns and free exchanges so I did not hesitate to take them up on their offer. If you read their Returns Policy on their website, you'll be happy to learn that their return/exchange policy is quite awesome and hassle free. You simply place a new order for the same exact item you want in a different size/color, email them with your name, original order # and new order #, and they get back to you within 12 hours to let you know they have refunded the shipping cost on your new order and adjusted the cost of the item to match what you paid the first time around (if a coupon/promo code was used on your original order). I was extremely happy about this because since it was my first order, I used the 50% off coupon and I was afraid I would have to pay full price on the new order. Just make sure you print the return shipping label from your original order online (free shipping!) and drop it off at the post office. I just came back from dropping off the package, so we'll see how long it takes for the refund.
As for the new dress, even though it's for Vegas, I'm not willing to bet that I will get it by Wednesday before I leave. I am having it shipped to the hotel instead. I just got a confirmation that my order will be shipped today, so hope to get it when I arrive to the hotel!
I have made 3 orders from Tobi and all my orders were over 200 $. My first purchase came within a week. My second purchase, Tobi made a mistake and forgot to ship 2 of my items. I contacted them immediately and they were very helpful. At first I was a bit worried to buy from this website because of the negative reviews. But the customer service is not bad as others made seem.
Terrible customer service. I placed an order of almost $300 and made an error on my billing information. They never contacted me about this mistake and my order status continued to say processing. Then I emailed the right billing address to them and was told it had been corrected and my order would be shipped soon. The next day, I received an email saying my order was cancelled. After expression concern about this they blamed me for the cancellation. Obviously I made an error when submitting my order, but I don't understand why I was told my information had been corrected only to have my order cancelled.
I read all the negative reviews and resolved to never shop from tobi.com. But I kept going to the site and longing for all the cute stuff there and decided to look at youtube reviews. After watching clothing hauls on youtube that had stuff from Tobi and seeing the girls got their stuff with no problem, I decided to give it a try. I'm happy to say that I was completely satisfied with my purchases! I've ordered from the website twice to far and I love everything I've gotten. I purchased a cami shift dress, a kimono, a bucket bag, a bandeau, and a pair of leggings and I love everything I got. Unlike previous reviewers said, the material, while somewhat thin, doesn't seem cheap and the clothes look pretty well made. One thing that I love about Tobi is that there are a lot of opportunities to save. I'm a bargain shopper so I love this. I checked the tags on the items I bought to figure out the brands and looked up the same items I bought. I saw that they were all more expensive than the price I paid at Tobi with my 50% off. While this is great, I wouldn't recommend buying Tobi items at full price because you can find the same things for less than Tobi's original retail prices. I do have some advice to future buyers though. Since, from all the reviews I've read, Tobi seems to have horrible customer service and return issues, I'd suggest only buying items you're absolutely sure you want to keep because sending things back seems like it could be a hassle. If it looks odd on the model, it will probably look odd on you. Btw, there was one thing I didn't like about Tobi. I bought a rainbow bandeau (the Cotton Candy Bandeau) and expected it to be simple cotton but when I opened it, it was a bright rainbow velvet bandeau. Luckily for me, I'm obsessed with velvet and I didn't mind the intense color. But for people who expected muted cotton candy colors on plain cotton, you're in for a surprise. So pictures can sometimes be misleading. Always check the details on the left side so you won't be too surprised. Other than those things, I absolutely love Tobi so far and plan to make more purchases in the future. Sorry this is super long. Okay, byee. :)
I made an order last wednesday and received it last night, so shipping was really quick considering last weekend was a long weekend and i live in Canada. Also i was not charged anything at customs, which i was nervous about so i was very happy about that as well! I got the 50% off by linking my facebook account for my first purchase and i was very happy with my merchandise when i received it. The price for what you get is great, since the prices were cheap i wasnt expecting anything fancy. quality would be comparable to american apparel or forever 21. will definitely shop there again especially since shipping is under $10!
I ordered this dress
The slit in the front was so high, you could see my underwear when I walked! It sure didn't look anything like the dress pictured. The fabric and stitching was CHEAP !
I also ordered another plum colored dress and the one that came was NOTHING like the picture! The color was this dull purple! Never again will I order from this site! Be warned! Their items are cheaply made, cheaply sewed and not anything like the pictures shown. I'm just going to shop at forever 21 or H&M. Their items are even cheaper and better quality than this horrible site!!!
My first purchase experience: I ordered a top and they sent me the wrong size. On my order form it CLEARLY stated the size I ordered and it was even HAND CIRCLED and then okay-ed. I called to see if I could return it an receive the correct size because it was a lovely top. The first girl I talked to sounded like she was twelve and couldn't answer any of my questions. The second person I talked to told me they were all out of my size and so they just sent me the next size up thinking it would fit (LIKE THEY KNOW MY MEASUREMENTS! -___-) Who does that?!
I like this site. shopped here for like 10 times? Not very expensive, but I guess the quality isnt THAT good? hoping them to get something BETTER !! WAY TO GOOOOO!
The customer service and billing department are completely biased and don't do proper steps to verify anything. If they see something is wrong with your order, all they do is cancel it without informing the buyer. This has happened to me twice, and it is quite annoying. When I call to see what happened they always have a $#*!ty excuse without following any proper protocol on verification. Overall, very unprofessional and biased.
I saw all the negative reviews on this site and figured I'd give my input. After reading all the good and bad reviews, I started getting slightly nervous, but there wasn't anything wrong with my order! I was at least even expecting the fabric to be cheaply made but it's not, the shirt and the bandeau I got both fit great and are not made cheaply at all! And they ship through USPS first-class, so It got here very, very quickly! And, not to mention, new users get 50& off their first order :) I would definitely recommend this site to anyone looking to buy in-fashion clothes - they update every single day!
I ordered clothes from their website yesterday and today I received an email saying it was cancelled. I called them and they told me that they cancelled it because I used 2 different facebook accounts to get the 50% off. I told them I have a twin sister who ordered something with them last week with a name very similar to mine. They informed me that I would have to re-order my things and they can't reverse the cancellation. Forget that! They need to be more organized. Don't order from them.
I ordered a shirt and received it with the 50% off discount and in a timely manner. The shirt was a size too small so I wanted to return it for a different size but was told I needed to send the shirt back and reorder it in a different size; they would then send me a new shirt and make the price adjustments. I did not want to go through the hassle so I just sent the shirt back with anticipation of a full refund. After not seeing the refund in my account a few weeks later, I got in touch with tobi and they said to wait a few more days for the refund. After another few weeks later I was in touch with tobi again only to be told they had refunded me my money and supplied me with a transaction number to tell my bank about. I have been back and forth between the two, only to be reassured by my bank (who I have been with for 10 years and have never had a situation like this) that there is no such transaction. I have filed with the claims department with my bank to fight for my money back. UGH! what a process..... I will never order from them again.
I just discovered tobi.com last week, and have placed 2 orders with them already. They processed both order the same day of the order. I also received both packages within 2-3 days. It was exstremely fast. I live in VA and it shipped US Postal. The products are exactly how they describe it on their website. If your concern about the quality, you should eview the material type so you'll know what to expect in terms of quality and fabric. I wear a size 4 dress in all retail stores, weight 128lbs and height is 5'3, but for some reason their medium dresses that zip up are too small for me. I have to order size large dresses at Tobi. Not sure if the dress sizes run small for others, but that is something to consider. I feel like this site is my new addiction. They add new stuff everyday! Love and Love.
I wish I could rate this site higher because I love the clothes! But of the three dresses I purchased, only one was actually sent. It took several phone calls over several weeks to get my refund!
This website is magnificent, not only did I get 50% off my first order, it arrived in less than a week to Australia. The customer service was really great. I got all of my items in the right size. And they were all great quality.
I also wanted to review this site because of all the negative reviews. I bought 4 things from here because the 50% off for first time purchases was just too tempting..I then checked the reviews and got nervous, however, my order was processed within a day and I received everything within a week. All my sizes were correct, and the clothes were all adorable. I'm really happy with my purchase! I don't doubt that many people have had issues with ordering from this site, however, I feel like they are aware of the issue and are working hard to improve their process overall. I am super satisfied with all my clothes and would definitely purchase more!
So I decided to review because of all the negative reviews I saw on here, and I actually had a good experience althought I was hesistant from what I read. I bought about 6 items from Tobi, super fast shipping, order was correct, I returned 3 items, the refund was processed and back in my bank account in less than 2 weeks. The only reason i am not giving 5 stars is because the clothing quality is not that great, but you get what you pay for, great prices.
I have ordered from Tobi probably 4 times now... each time I've spent over $100. I REALLY love the website!!! YES OKAY... I know the clothing is not the best of quality but what do you expect for $20-30 dollars?
Would-be-buyers, take heed of the warnings. After much anticipation, my first order from Tobi never showed up because they left out the suite number from my address. I found this out when I called the post office to see why the item had been returned to sender. In all the hundreds of items I order every year, NO ONE has ever gotten my address wrong. I checked my order again to see if I had made the mistake in the address, but sure enough, the address was accurate in the order form. TOBI simply messed up. I have emailed them already and I am hoping for this to be sorted out (either a full refund or re-shipped back to me super fast) because they have already charged my credit card. As it stands they have my money and I have nothing to show for it.