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Yes there are better survey websites out there. But, what I like about surveymonkey is that 1) it has a very simple design and interface and 2) you can access a lot of its product for free. If you need fancier capabilities, you will need to pay, but so far I have been able to get away with just using the free options.
SurveyMonkey.com offers a web-based interface for creating and publishing custom web surveys, and then viewing the results graphically in real time. There are different plans the free plan allows you to collect 100 Responses and ask upto 10 questions in each survey. The free plan also provides detailed graphic reports of the data and email support is available too. However pro and platinum plans are much better. SurveyMonkey is used by many popular brands to conduct surveys and collect data from their targetted audiences.