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SpeechpadReviews 35

3.7

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Speechpad Reviews Summary

Speechpad has a rating of 3.7 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Speechpad most frequently mention transcription company and quality work. Speechpad ranks 1st among Transcription sites.

service
4
value
3
quality
4

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Philippines
1 review
0 helpful votes
Follow Aleah Jean S.
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This business is quite good for those who business woman and businessman. There's a lot of reviews that they are good in terms of handling business.

Date of experience: July 24, 2022
Kenya
1 review
3 helpful votes
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Awesome services.
December 10, 2019

Exceptional service and timely customer support. Highly recommend them at any time. These guys are the big deal.

Date of experience: December 10, 2019
Kenya
1 review
7 helpful votes
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Unlike many (almost all) transcription sites, they've NEVER discriminated against me for being a non-native English speaker. Speechpad gave me a test, which I did and got 94. They've literally helped me grow in this field of transcription. My rating firmly stands at 98-99. Sometimes, I do get clients outside Speechpad and I can't go without showcasing to them my Speechpad experience.

Thank you, Speechpad support.

Date of experience: November 4, 2019
Kenya
1 review
6 helpful votes
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The best of them all!
August 30, 2018

Speechpad is the best transcription company, with good pay and good quality audios. They are a great team with a quick response from their support team.
They nurture and provide relevant information to their workers who improve in the quality of their transcripts as well.
Great work!

Date of experience: August 30, 2018
Kenya
1 review
8 helpful votes
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And this is the truth, and from my perspective.

I'm from an African Country, and I learnt English as my second Language right from the primary school. I'm not that good with English but I can perfectly hear, understand, and talk though not with that accent of a native speaker.

I started transcription on June 2017, and I self-taught myself where I toiled and struggled with Speechpad test, and fortunately or by good luck, I passed with rating of 92 after attempting like 10 times with them. That time it was 92. And from that time, the support has been excellent. OK, my rating dropped once or twice, but after explaining the reason, they exempted me and I ended up ensuring that my rating will never drop below 94.

They nurture and provide relevant information to their workers who improve in the quality of their transcripts as well.

They are awesome. The only thing I have learnt about them is that don't accept a job you know you will not be able to transcribe with high accuracy. Better you leave to take a job than take and do it badly.

Unlike other sites, where your cash/earnings are deducted for submitting low quality transcripts, Speechpad pays you every well transcribed file.

It the best company to work for.

Date of experience: February 21, 2018
Jill F. — Speechpad Rep
over a year old

Thank you for this review, Hilary! It's great to hear that you're satisfied with your experience with us!

Kenya
1 review
7 helpful votes
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Rating System.
January 3, 2018

Speechpad was a great place to work, good pay, quality audios(most) and quick response from support. They increased rating from 92 to 94 and locked some of us from work. My rating had dropped when I got bad audio to 93 and since then I've never gotten any work. Working with them is really great but the rating has really locked many transcribers out. They should return the rating to 93.

Date of experience: January 2, 2018
Jill F. — Speechpad Rep
over a year old

Hi Delton,
Please email us at worker@speechpad.com so we can evaluate your profile. We may be able to exempt a rating to get you back up to 94 or higher. We are always happy to work with you to help you become an asset to our team. All it takes is an email! We're available 24/7 by email and chat. Whether you have questions about ratings or need more time for a job.

Pennsylvania
1 review
14 helpful votes
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I honestly hate their rating system. It's like if you don't have 94 or higher you wont get any jobs and kicked out with no explanation. Worse off the reviewers are cheats. They ensure that you get a low rating so you don't do jobs anymore. Several times on my transcripts the so-called mistakes were pretty much exactly with what they corrected and I get punished when I didn't even make a mistake. The only positive thing is they do pay which is good but be prepared to just work once or twice then after that they give you a low rating (in my case am stuck on 93 while all jobs available are 94 and above) and you will never have access to any job again. They really should change their rating system because a lot of good transcribers like myself are unfairly reviewed. In my case, all my jobs were above 95 and then this one job which had exceedingly horrible audio, speakers mumbled and were far away from the mic, with distracting background noises, given so little time to complete it, did the best I could with it and that job alone cost me my rating and now, two weeks later they are still no jobs available. I honestly wish they could accommodate a way for transcribers to improve their rating. Even after passing all their tests, I still have no jobs available. If you're looking for stable transcription work, this isn't the place you'll find it.

Date of experience: December 31, 2017
Jill F. — Speechpad Rep
over a year old

Please email us at worker@speechpad.com so we can evaluate the job mentioned and exempt the rating, if warranted. We also encourage you to use the "Request extension" action under the "File" menu. You can also email us or use our live chat, both of which are available 24/7, to request more time. We are very fair and understanding when it comes to difficult files and new transcribers.

Maryland
1 review
14 helpful votes
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SPEECHPAD is basically a scam.So I was on their site yesterday and successfully registered as a transcriber. I went ahead and clicked on the qualifications to caption a conversation between the Facebook founder Mark and an unidentified person.The audio was four and a half minutes long but the two were talking over 300 words a minute which basically means that you should be ready to fill a ton of pages on your computer writing. Unfortunately, I fell for it and ended up spending three and a half hours typing and editing a four minute audio! Because they talked so fast. I finally submitted and got a reply saying I missed the 92 qualifying score by 7 points and so I had to retake it (NO WHERE ON THE SITE MENTIONS THIS) and if it does it's somewhere you can't easily find. To retake it means an extra 3 and half minutes of a different conversation of the same people! I fell for it again and ended up spending four hours on this just to end up getting the same response that I missed it by 7 points! How the hell is that possible considering I even used different editing apps! This time round I got an email saying I could retake the test in another 90 days (basically telling you to go f@*k yourself). I wasted 8 hours yesterday while someone else got paid for my work. I WOULDN'T RECOMMEND SPEECHPAD TO ANYONE!

Date of experience: November 9, 2017
Jill F. — Speechpad Rep
over a year old

Thank you for taking the time to leave a comment, Eric. I see that you've already contacted one of our support staffs. Our audios are actually better than our general workflow. Should you pass, you will encounter more challenging files which, by the way, is out of our control since these are coming from our customers. Unfortunately, there were still numerous errors in your transcript. As we've mentioned, there is a waiting period because the experience needed to transcribe for us cannot be learned overnight. We anticipate workers who don't pass the test to have a hard time with our workflow, and so we suggest you get the experience/practice first. If you need any more clarification, email us at worker@speechpad.com.

Kenya
1 review
8 helpful votes
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Found a keeper.
August 24, 2017

Working at Speechpad has been a blessing. The audio files are very good quality. Low-quality audio files take longer to complete and are all worth the time as they are all compensated well. Back Office Support is always on standby to assist me whenever I need. If you ever feel like getting telecommuting gig, come to Speechpad first. Your skills could earn you some serious money.

Date of experience: August 24, 2017
Jill F. — Speechpad Rep
over a year old

Wow, what a great review, Brian! Thank you for being a part of our team! Never hesitate to email us at worker@speechpad.com if you have questions about your ratings or need extra time for a job.

Philippines
1 review
7 helpful votes
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I Love this company
August 23, 2017

I sooo love this company.

Why?
1. Pay -- regular, consistent, on-time, and the rate is higher than the other companies I've tried working with.

2. Great Worker Support Staff -- the managers are so approachable, understanding, and truly, truly, truly supportive.

3. Lots of jobs -- I can work when I want, however much I want.

4. Opportunities for self-improvement -- since there are different clients and different styles, also with the rating scheme, you would do nothing but better yourself to stay with the team.

5. Great learning -- with the different clients [who have different topics and materials], one will, of course, learn a lot, not just by listening but also by researching the things being discussed.

6. It's just so cool to be here.

I've tried other transcription companies that seemed promising, but Speechpad is still the best for me.

Date of experience: August 23, 2017
Jill F. — Speechpad Rep
over a year old

We appreciate you taking the time to provide us with feedback, Issa!

Kenya
1 review
4 helpful votes
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Amazing staff
August 9, 2017

Their staff are so responsive and kind. When I have a problem, I know I can trust them to give me a solution.

Date of experience: August 8, 2017
Jill F. — Speechpad Rep
over a year old

And we hope that we are always kind, Earnest! Don't forget to email us if you ever have questions!

Kenya
1 review
6 helpful votes
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Great side hustle!
August 6, 2017

The pay is consistent. The jobs are in plenty. The staff were kind enough to grant me access to rush jobs. It's the best transcription site I've worked for.

Date of experience: August 6, 2017
Jill F. — Speechpad Rep
over a year old

Thank you for the shining review, Brian!

Kenya
1 review
7 helpful votes
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I love Speechpad
August 6, 2017

Amazing growth opportunities, good rates, easy to navigate platform, easy to understand guidelines, plenty of work, on-time payments and helpful staff team 24/7. I can't think of a better transcription company to work for than Speechpad. Long live!

Date of experience: August 6, 2017
Jill F. — Speechpad Rep
over a year old

Thank you so much, Tony! We appreciate you as well!

Alabama
1 review
7 helpful votes
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The staff bends over backwards to help you any way they can. Especially when I first started out, I was emailing every day with questions, either about specific jobs or just general questions about things I didn't understand about the guidelines. No matter how many questions I had, they were incredibly patient to help me any way they could. Any issue I've ever had with a particular job, whether I needed a little extra time or had questions, etc, they've bent over backwards to work with me any way they can.

I've tried almost every other transcription company out there, at least all the other ones I know of. I've always come back to Speechpad because the people there make all the difference.

Date of experience: August 5, 2017
Jill F. — Speechpad Rep
over a year old

And we're so happy to have you, Amy!

Kenya
1 review
12 helpful votes
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A place for growth
August 5, 2017

I like how you get do a whole file by yourself. Not like other companies that cut the files into smaller bits. This is encouraging, because you can set targets for yourself, and grow financially. By cutting files, you rush to finish, then try to pick another one, which means low quality work, then sometimes you find no more jobs on the portal. Speechpad is awesome. When you get a quality audio that's 1 hour and above consistently, there is so much growth on your part. I give you 5 stars on not cutting files.

Date of experience: August 5, 2017
Oregon
1 review
7 helpful votes
Follow Carrie G.
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When I first began transcribing, I worked for three companies. When I had a question, it sometimes took two or three business days to hear back. I hear back from the Speechpad staff within minutes! They are always kind and helpful.

Date of experience: August 5, 2017
Arkansas
1 review
7 helpful votes
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I looked for years for a good way to make money online from home and this is the best. If you're intuitive and self starting you can go far at SpeechPad.

Date of experience: August 5, 2017
New Mexico
1 review
22 helpful votes
Follow Luke S.
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When I first heard of this, I thought it was a good opportunity to make a little extra income while also gaining what could be some valuable experience for future job opportunities. I still hold to that opinion, but I also see potential for improvement that could make it possible for more people to be involved.
I started this with no prior experience in transcribing videos but with confidence that I could catch on soon enough once I became familiar with the guidelines. I passed the first few qualification tests (basic, confidentiality, and grammar) and was surprised to find out that I was then already qualified to start working on some of the easier jobs. After my first one, it took several days before I received my rating and corrections, so I tried a much shorter one while waiting. When I did receive my scores on both of them, I found that I certainly had room for improvement. I looked through the corrections to see what types of mistakes I had made, which mistakes were most common, which parts of the style guide I should look through more carefully to get a better understanding, and how I could improve quickly. However, the scores of my first two jobs had lowered my overall rating to an 89, and I have not since been able to find any job offers or qualification tests to give me an opportunity to improve. Every job I've checked has required a rating of 92 or higher.
Essentially, it's difficult to get started if you can't score high enough on your first few transcriptions. I think it would be a good idea to give more practice tests both to help someone become familiar with the style guides and such BEFORE allowing them to start taking jobs and to give them an opportunity to improve their rating if they don't do well enough on their initial job attempts.

Date of experience: June 16, 2017
Jill F. — Speechpad Rep
over a year old

If you would email worker@speechpad.com, then we can pull up your profile to give you more details on the corrections made and see what we can do about your rating. Unfortunately, we do not have practice files. We usually only hire experienced workers, but if an inexperienced worker passes the tests, then we are always willing to work with them potentially being great transcribers.

Illinois
1 review
13 helpful votes
Follow Angela W.
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I was churning through work this morning on M-Turk, when a link popped up in a HIT for Speechpad. (It's basically to recruit people off of Amazon.)
Since I'm such a skeptic in general, I promptly googled reviews for Speechpad and was impressed with what I read. I signed right up, did some tests, then eagerly began my first actual job. The sound quality of the audio clip was complete and utter crap. The speaker stammered, stuttered and repeated himself through the entire 4 minute clip. Half of the sentences did not make sense. I was dumbfounded, but painstakingly finished the transcription within the time frame required. It was immediately rejected upon submission. My username was promptly blocked by Soeechpad. I seriously wonder how many people they swipe work from, just to kick them off. It's a scam. If you want honest reviews of Speechpad, look on Reddit. I wish I'd done that beforehand! I never would have bothered.

Date of experience: June 1, 2017
Jill F. — Speechpad Rep
over a year old

Hi Angela, We do not reject jobs without first giving you a rework to correct your mistakes. Did you try to email us at worker@speechpad.com to try to resolve the issue?

New York
1 review
18 helpful votes
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I've stayed home to raise my children since my oldest was born nearly 9 years ago and desperately searched for quality work from home opportunities. Everything seemed like a scam, or money up front, etc. I was SO lucky to find Speechpad! I can work at home whenever I want... pick up extra files during nap time, etc.

The key is to start slowly and build your way up. DON'T take on a long file on your first try just because the $$ is attractive. Familiarize yourself with the guidelines and take your time with small files and so on... before you know it, you'll be comfortable with the longer files. This has been a life saver and has allowed me to continue to stay home and earn money when I thought I would surely have to go back to work in an office. The support staff does recognize transcribers that submit quality work and they are always happy to work with you if you have questions. TRY SPEECHPAD NOW!

Date of experience: April 11, 2017

From the business

Speechpad provides services for captioning? Video, including subtitles? And closed captions. Transcription services cover a wide range of industries and


speechpad.com
Founded in 2009
San Francisco, CA, United States