13 Reviews for SolidTrustPay
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all friends post the comments all frind fwd this msg that stp is scame my account was suspend without any reason my user ghumen
must fwd msg dont trust stp
i hait this system
i hait his management
we are all close the account stp
my all team requested 500 people disable the accout stp
my today loss 2500 dollar the company send my withdrawl but not received on it my account suspend
i always follow the rule of stp if any one give the proof reason my account was block
thanks all friends post the msg in the world level every team that dont belive stp this processor same like LR so close all accounts today and post the msg in every one about stp scame
thanks
I have my Solid Trust Pay account a few months, before I did not have this problem, but now I have the following problem: When I try to transfer money out of my account, STP willn´t let me transfer the amount I want and forcing me to change the amount to less for left an amount in the account STP. I think that's fair to force me to stay one part of my money in Solid Trust Pay account. Is this legal?
We are sorry to hear you're having technical issues. Please contact Customer service for assistance . To speak with support please contact the support department by submitting a ticket or You may call and speak to a Customer Support Representative between the hours of
8:30 - 5:30 EST Monday-Thursday & Fridays 8:30-5:00 EST
Toll Free phone: 1-877-801-1777 OR 1-888-338-1119
International phone: 1-705-731-0908
Please submit Ticket here http://support.solidtrustpay.com/new_ticket.aspx?cid=15590
Thanks and Have a great day.
As everyone else. Seems impossible to withdraw my money....
SolidTrust Pay Offers Multiple ways to withdraw your funds. I have included some options as well as time lines ACH/EFT/Direct Bank Transfer = 3 to 5 business days depending on priority option requested (not counting the day of request)
Bank Wire = 4 to 6 business days
your personal VISA Card = 3 to 5 business days depending on priority option requested
STPayroll Cards = 1 to 3 business days depending on priority option requested (not counting the day of request)
Cheque = up to 21 calendar days (you must allow time for processing and mail delivery)
Terrible website with bugs, which doesn't function as it should. Customer service is ridiculous too. No tel number, or email. Do not use their service unless you have too. then forget withdrawing your fund back to your account, as that is almost impossible.
All of our contact information is located at the bottom of every page under the link " contact us"
No customer care. Rude ed incompetent people working there. Just fews word :unqualified and unable unprofessional. Long time waiting to get money!
I would like to apologize for any issues you have had . Please contact our customer support http://support.solidtrustpay.com/new_ticket.aspx?cid=15590 .
I regret using STP!!! I withdrew 500 USD October 2012 and up to today, (Feb 2013) I have still not gotten the money. I have sent numerous emails and the only time i got a reply (after waiting for weeks) is when they told me to send another email to another address...then i had to wait for another long long time...as at now, their phone numbers which are listed on BBB website are not going through either so i cant even call them. Am terribly disappointed,and mad...am not sure if i will ever get the money but am still hoping for the best while preparing for the worst...my advice? USE STP AT YOUR OWN RISK!!!
Please contact us at your earliest convenience to solve this issue http://support.solidtrustpay.com/new_ticket.aspx?cid=15590 .
Great payment processor for online payments. As an exchanger for STP would recommned e-forexgold.com
Thank you so much for your Review. At SolidTrust Pay , We are always looking to improve our services. I will pass on that information to our exchanges department! Thank you again :)
This sucks . It did not reply my mail and did not verifies me.my username is can't tell.Do not open account on solidtrustpay and do not loose your money
HORRIBLE Company! No responses to emails, calls nothing...
Their FAQs has the following:
"Verified Members can withdraw any amount of funds in their STPay account right on to any VISA credit card that they own! Here are the instructions:
1) add your card info to your MY BANKS & CARDS area. Ensure that you send in our authorization form.
2) do a small incoming deposit of $2 to $5 via your MY MONEY area and wait 2 - 24 hours for it to clear."
Of course if you do it they charge you for the deposit and still don't verify your card so you have no way of getting your money. This is a bold face lie just to earn the deposit transaction fee!
solidtrustpay.com live support always offline, their phone number always busy, not response from email and the only time I can hear the phone ring was after hours. I request about 4k with draw from solidtrustpay.com to my account more than 2 weeks ago and haven't seen my funds yet.
You may call and speak to a Customer Support Representative between the hours of
8:30 - 5:30 EST Monday-Thursday & Fridays 8:30-5:00 EST
Toll Free phone: 1-877-801-1777 OR 1-888-338-1119
International phone: 1-705-731-0908
Live support is available during the same hours above.If you are not available during these hours, Please submit a ticket regarding your issue . Thank you http://support.solidtrustpay.com/new_ticket.aspx?cid=15590
Solid Trust Pay has been taking care of my account for 5 years and they are great. The negative post above has the wrong email which is why their email bounced back. Also, Solid Trust Pay is only a payment processor and not connected to any other online program or site. So if someone had a bad experience shopping online they must need to call Solid Trust who will help them get a refund.
I love SolidTrustPay- they have the best phone support than any other processor out there, and I have used the stpvisa@solidtrustpay and it does work, and have refunds sent back to me without any issues. Not sure what this other person problems are but it not SolidTrust.
Last time i wrote about Ukmobiles4you, now i will tell you about the company which will take your money i mean the payment company ( Solid Trust pay )
I contact them to ask for there help but they transfer me from one department to another so at the end they gave me this e-mail address ( stpayvisa@solidtrustpay.com ) which i think not exist because this what i got on my Yahoo (Hi. This is the mail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<stpayvisa@solidtrustpay.com>:
66.231.182.6 does not like recipient.
Remote host said: 550 5.1.1 sorry, no mailbox here by that name (chkuser)
Giving up on 66.231.182.6.
--- Below this line is a copy of the message.)
SO MY FRIENDS CARFUL FROM THESE TWO COMPINES.
BEST REGARDS TO YOU ALL.
Hello ,
Unfortunately that is not a valid email . Please contact Customer Service for assistance .To speak with support please contact the support department by submitting a ticket or You may call and speak to a Customer Support Representative between the hours of
8:30 - 5:30 EST Monday-Thursday & Fridays 8:30-5:00 EST
Toll Free phone: 1-877-801-1777 OR 1-888-338-1119
International phone: 1-705-731-0908
Please submit Ticket here http://support.solidtrustpay.com/new_ticket.aspx?cid=15590
Thanks and Have a great day
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SolidTrust P. [SolidTrustPay Rep] Please Contact Customer Service to discuss the issues you are currently having . To speak with support please contact the support department by submitting a ticket or You may call and speak to a Customer Support Representative between the hours of
8:30 - 5:30 EST Monday-Thursday & Fridays 8:30-5:00 EST
Toll Free phone: 1-877-801-1777 OR 1-888-338-1119
International phone: 1-705-731-0908
Please submit Ticket here http://support.solidtrustpay.com/new_ticket.aspx?cid=15590
Thanks and Have a great day