Skrill

Too many fees. This is what happened. I withdrew 9750 AED and received only 9050 AED. 700AED (200USD) is gone. Is this a scam or not? Can you believe you just lose 200 usd to send money to your own bank?

I am extremely disappointed with Skrill's customer service. For the past 4 days, I have been trying to contact the company regarding a blocked account that prevents me from accessing my funds. I have sent multiple emails and attempted to call the provided contact numbers, but I have received no response whatsoever.

My funds remain inaccessible without any clear explanation, causing significant disruptions to my daily activities. The lack of communication and support from Skrill raises serious concerns about the professionalism of this company.

I intend to escalate this matter to the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) in the UK, as well as the European Consumer Centre (ECC), as I see no other way to resolve this issue.

I strongly advise against using Skrill's services. If you are looking for a reliable financial partner, look elsewhere.

Today is 30 days since they - Skrill.com - block my account. Any answer, any answer at my emails, tickets.

There are a sure way to lose your money.

They doesn't answer at any mesages, they can't be reached. They blocced my skrill account. Any try to unrestricted any try to get an answer is a lase of time

This payment platform is extremely unsatisfactory. Once you deposit money into your newly created account, it becomes impossible to use or withdraw the funds because they never verify your account. On top of that, you are required to pay a monthly fee of 5 euro for simply having an account, even if you do not use it. To add to the frustration, they continuously send emails every month to remind you about deducting 5 euro from your account. It is disheartening to see your money go to waste. If possible, it is highly recommended to avoid this platform.

They scam you with a lot of hidden fees for every transaction. They also charge you $5 for every month of inactivity.

None of this is clearly mentioned on sign up or when you add your bank.

Additionally I couldn't even compete 1 steam transaction for which I had signed up in the first place.

So I added $20, couldn't compete transaction and now deleted my account with $0.1 in the account. Rest of the money was used up in transactions that didn't even go through and I can't withdraw the remaining $0.1 cause there is withdrawing fees.

Piece of $#*! useless website.

I deposited money on this site and now for a long time I have tried several times to transfer the money from Skrill to my account, but they They are keeping it closed and preventing me from sending my money to my bank! I went to my bank and they tried with me for an hour to deposit the money into my account but even they didn't succeed. I even called the customer service skills number, but I was not able to make a call. Number: 1 (855) 719-
2087!

I had a terrible experience with this company. I deposited my money and was then told that I needed to verify my identity. However, my verification was denied and I have been unable to withdraw my money since then. To make matters worse, $100 was taken from my bank account but the app only shows $50. I strongly advise against depositing any money into this app as it seems to be a fraudulent operation.

This company charges you so much money to complete a transaction to a 3rd party.
When you feel that you don't want to do business anymore and that you want to get the rest of your money and close your account... they will shut you off without any warning.
Then, after a couple of months, they will send you an email saying that since your account is not closed, you will have to pay them a fee of 5 euros that will be charge every months.
Even if you reset your password to get into your account and do the verification code, nothing will work.
They will cut you off of your account and they will not respond to your emails.
They are a criminal organization... they should be closed and all their clients should be reimbursed.

I did a withdrawal transaction with skill on Sunday 27th August 2023 but I have been taken from pillar to post regarding the transaction and now they are keeping quite about it after demanding bank statements that they wanted to confirm if indeed I did not receive the money.

I am part of a company that does mystery shopping and my payment goes to Skrill (no choice unfortunately.) In the past, I was able to get my money transferred to my bank account without much issues. For my recent payment, I have raised multiple tickets in order to resolve whatever issue they think there is (I'm getting a rejection on withdrawal no matter what I used, whether bank transfer, debit card etc). I also called their support team and followed the instructions to the letter such as registering a new email address, changing my password, sending them an email from the new email address etc. Until now, I am still unable to make a withdrawal. I've tried to send an email to the person who handled my complaint but nothing, no response at all.

I sent money to Skrill using my Visa card so I could pay another Skrill user. The money briefly appeared on Skrill as a deposit and then vanished. There is no record of it on their site now. When I called customer service and emailed them with proof of a bank statement showing the funds deposited to their site, they did nothing but send me general rules and then marked my complaint as "resolved".

Prior to that, I started the site using my Master Card. I read all their rules, but Mastercard is not permitted despite their rules. They still took $200, and after hours on the phone they finally refunded the money back to MAstercard and asked me to use another source of payment. That;'s why I used Visa. Then when I used Visa, that's when my money just simply disappeared.

Don't use them. They steal your money.

I used the services of skrill for about a year, the turnover was 1000-2000 euros per month, the account was completely re-verified and about a month ago the transfer for 35 euros hung up (the sum was small, but I just didn't want to give it that way). Contacted their extremely inhibited and incompetent customer service. After a few weeks of trying to communicate, they just blocked the account. At the moment, for the third time I am sending documents for verification (although the account was completely verified a year ago). I think this is just SCAM, I do not advise anyone, bypass this payment system if you do not want to lose your money.

They are scumbags but after two weeks of the usual crap did the following.
When emailing them via an open ticket start your email with "Please note the all communication hence forth is being recorded for the case I have opened with the financial ombudsman" (*******@financial-ombudsman.org.uk)
When they say your ID isn't clear point out that it's an email attachment and that it's there clear as day as evidence
This got my account unlocked and I shall now close it
Good luck and I will advise of response from the Ombudsman

If I could give 5 stars for the worst service experience of my life, this company deserves them! It is not possible to describe the frustration and the pain that requires dealing with them. Unbelievable - non existent - support, problems, technical issues, latencies and back and forth all the time. After 4 days the account is not working, the login is wrong, we are unable to transfer money and you can't even understand what the support is telling you (heavy accent, lot of noise on the background).

Stay away from this platform. I wish I had read reviews before depositing my funds which have not reflected after 1 week.
After calling several times and explaining the issue, nothing was resolved. Please stay away from this app if you are serious about life.