Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
After I ordered my boots I asked to be removed but they still charged my card the membership fee. I am not happy with it. I will never order from them again
Love the color and like the fit. Def on the snug side. If you are a 14/16 this fits like a tight 14.
The shoes I order I hope they came in mullti colors. I enjoy wearing the heels they are very supportive. And will buy again.
My package was dropped off and I was not told of having someone sign for package. I should have been informed of this important gesture of having someone to sign. My sister was available. If I would have known I would have told her and she could have informed the representative of the building when package was dropped off. The package was sent back to Shoe Dazzle, I tried to have it resent but they told me that the package will be returned to sender. I AM EXTREMELY DISAPPOINTED
Im not seeing different styles between the two anymore - its all the same stuff; im not getting emails saying the new showroom is out either
I buy all my boots at Shoedazzle and once in awhile I get them for gifts
Needed 2 boots so I placed the order online and cannot wait to receive my order.
Easy convenient good price! Would have given 5 star but 2 pair of boots were too big and not true to size. The return process was great, easy, convenient,and no hassle! Happy Returns! 😊
It's very convenient, no pressure or obligations. You can purchase at your time not on theirs. At any moths if you don't buy anything you skip with no pressure. They offer discounts, VIP points rewards! Been a member since I could remember won't go anywhere else!
I am very happy about being a customer at Shoedazzle! The company is a great one and I not only love shopping there but also have NEVER had any problems at all with them!
I am so glad that you at ShoeDazzle are very dedicated in the work you do! I am very grateful for all the work you put into the work you did to make my life more enjoyable! Thank you very much!
This is a super stylish and sexy boot however, the zipper broke before I could even wear them. I was going to wear them for Valentine's Day and had to go an alternate route.
I enjoy shopping at ShoeDazzle because of their stylish, wide range of women clothings, shoes, bags etc., their products are affordable and they offers many perks to VIP Members.
My shopping experience with ShoeDazzle is always great because of the quality, price and vast selections. I will always be a member as long as they are around.
I purchased two pairs of boots. Both fit wonderfully, one boot had a piece on the inside that rubbed and irritated my foot. I requested another pair. I was told that I can receive a refund upon return. The PROBLEM is that I was refunded $10! I SHOULD BE REFUNDED THE FULL PURCHASE PRICE! 1st pair is $10 and since I only ended up with 1 pair/1st pair these are the $10 boots and the returned boots are the regular priced boots and I should get the full price of the refund!
Sizing is very inconsistent on clothing. If you wear small get medium or large, but then it may be too big. Overall, not bad
Some items are good quality. Good deals too, sometimes
I've ordered plenty of times from Shoe Dazzle on a continuous monthly basis and never had any issue. I was so thrilled about my order because I finally was going to get the perfect fit and design that I had wanted. Some items were not in stock but when I initially placed the order, everything showed up that it was indeed in stock and ready to be delivered once I would place the order, AFTER I placed the order, I did get an email confirmation after I had paid and the order had been placed. So I figured that once the item became available it would just ship like normal. Especially because most of the other items I ordered were indeed in stock and ready to go. I was ecstatic about my upcoming order. You see, I have an upcoming ladies conference to attend that I planned to wear in what was contained in my order and some of the items, I had waited for, for months just so it would show up as being available on the order screen. It was a very large order; 14 items in all.
Well, lo and behold, I had order paid got my email confirmation and everything looked normal so it was just a waiting game of when I would receive my order. I even got to order confirmation when my order has been shipped, a few days after I received an order confirmation of just placing the order.
Well, I was getting the email updates from SHOE DAZZLE so I can track my order. I thought everything was going normal.
Once once the order said that it left the. Warehouse and it was on its way, I thought everything was cool and good, however my order never came to my address.
FedEx who ShoeDazzle uses to deliver, changed the shipping label and ended up sending it to my old address that I left at 6 years ago! I seen the label on the box was labeled: re label. It was a big ordeal to right the wrong!
God worked everything out, and I did literally pray for it, but God is the one who worked this out. Imagine if I didn't pray? My order would have been lost and I would have been out the money.
I have to admit, I was pleasantly surprised. Many faux leather items I own become uncomfortable in just minutes, but the red blazer I received is very comfy, stylish, and yes, breathes! Pairs beautifully with black boots or pumps.
The order process was easy. It's always easy to shop, sometimes hard to make decisions. 🤭
It's also great to be a VIP and receive rewards and perks. I love that we have a choice to get the credit each month or not.
I love Shoe Dazzle
The last few times I ordered from you, my packages were finally delivered after 3 weeks! I can understand the first time but 2 more times after that? Nah…
Love as always.need more colors and trend style. Better if its more trendy and more colors
I have been a shoe dazzle customer for well over a decade. I ordered two pairs of business pants, plain black, and houndstooth. I like the look of the pants however they get very stretched out and baggy from sitting during the day. I wish they would hold their shape a little better. Also, I wish they would bring back the original Customer Service platform. Apparently when you call, it's just fab, they're rude, they don't care if your package gets lost, etc. more difficult to deal with.
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.