I can't believe i've just read some terrible reviews about this site. Selloldphones.co.uk have my phone which worked perfectly and ive not received a penny. Email messages go unanswered and no doubt if I do actually hear from them they will try to rip me off as they have done other. I will be getting in touch with trading standards. I'd have rather given my phone away than give it to a thieving bunch of con artists. Feel such an idiot to have been ripped off. Shame on them.
GUYS! LISTEN UP!
We really need to come together and make a group complaint, perhaps even file a class action lawsuit against them for gross breach of contract and improper conduct! We really need to make our voices heard! I am still waiting for a £200 cheque, 3 months later... It sounds like everyone has lost, even just marginally, and we deserve to recoup our money! Please e-mail me at "*******@hotmail.com" and i will be able to gauge how much support we have for a group movement to shut down these criminals. Worst con ever.
I sent an XPeria 10 back to this place 4 weeks ago and have still received no money. I was offered £92, and as I am struggling financially I decided to downgrade my phone and try and get some money back on this one - what a mistake. I have tried calling this company - no answer, emailed a few times and had automated responses and only one genuine contact from a human (if you can call them that) stating that they were busy and things were delayed. My order status had never been updated and having read reviews on here I now realise i will never receive any money. I'm so angry that people can be so dishonest and scheming - get a proper f&^£^*" job! I'm going to contact Watchdog and Trading Standards so something can be done by this lot of crooks. Avoid at all costs even if you get offered less elsewhere - Envirofone were always good.
I have sent back over 20 phones in one go to this site - this based on my personal experience of using them before and things going well. This batch of phones is on behalf of my company.
They received all the phones on the 9th Aug and have not paid as of yet. As you can understand my boss is not entirely happy with this. Do not use this site. Should money not be forthcoming very soon then as an academically qualified solicitor I will see personally that this is dealt with in the manner which is deserved.
Best option - send your recycling to o2 - yes the money is slightly less but you know they are going to be there tomorrow and will make sure you are sorted out with payment as negative press is not good for them considering their own competition.
Sent my phone in over a week ago i have sent emails and try to ring them but don't answer. I sent my phone to get extra money for christmas but after seeing all these comments i don't think im going to a penny.It makes me want to cry how can they get away with it
These guys are pure scammers stay well clear they don. T pay what was promised always telling people that the phone was in poor condition etc if you send a phone to selloldphone then you are a fool! You have been warned!
Do not use them, I wish I'd checked this website before I sent my phone to them. My phone on there site was worth £69 and sent me money for £35 as they said it had a few little marks on the case. Really bad site do not use them. I have reported them
Hi everyone,
Please drop us an e- mail with order id, name and how much you have lost, and we will try to claim it for you.we are building a court case for this company and we need everyone who claims been scummed, we are up to quarter millon pounds already
Nightmare... they promise you an amount online, then when they receive immaculate phones, they sned you a cheque for nearly half the price. When you turn that down, they want a £10 admin fee to return it. But won't reply to emails, etc. so basically they now have my phone and I've got a cheque for half the amount advertised and can't get the phone back or any customer service. AVOID AVOID AVOID!
Just for those who have suffered the same issues as myself here is the contact number for the company. Enjoy and please feel free to call them 24/7 ==*******375==
Please feel free to call them 24/7 and make their lives miserable :D
I sold my phone to these cowboys but they never sent me the money! They told me I would get £65 but after weeks of emailing and calling them I got nothing. BUT FINALLY I used a company called complaintsforyou.co.uk and they got me my money. I could not believe it when it come through. I don't know what they did but it worked. Their number is *******041.
Unlike others i received a fair payment (took a month to get my cheque however) the problem is when i tried to pay into my account the cheque bounced!
They aren't answering the phone or emails.
I sent them an iphone! Im out £95. Leason learnt
I did send them my phone because I need money for my child and I didnt get nothing back from them, no contact nothing maybe someone can help my get my money or phone back, help and stay away! From this...
Really wish I had read these reviews earlier - I too have sent them a perfect phone which they promised I would recieve £105 for and I have recieved nothing! Emails saying they have sent payment and that they have recieved my complaints! But nothing! I have also tried calling the number *******375 and there is nothing no answer! I am reporting them to trading standards and watchdog! I am also going to look into small claims! This website should be shut down! Its a disgrace people can do this!
This website ask customers to send phones, and never pay them, or pay less then what they agreed.
Whenever I try to get in touch with SellOldPhone.co.uk, they keep on sending an automated email which makes no sence. I haven't received any money from them.
First they kept on saying it is being varified, which took few days, now they keep saying it has been varified and I should get a cheque anytime, but still I haven't received anything from them. Now they are expecting me to wait for another 14 days before then can look into my order and reissue the cheque, which I am 100% possitive they have issues any cheques for my phone anyway.
Please beaware, they do offer good prices which they are not going to pay. I have already started talking to BBC 3 counties Radio and will also take legal action if I can
Total scam, was offered £168 initially, cheque came and I received £100. Phone was in perfect working order, I asked it to be sent back... £15.00 admin charge! Absolute disgrace and guess what... theres nothing I can do about it,
I sent them my phone which they promised me 15.25 for but they've have had it 3 weeks now and they say on their site that they send you the money in days but still no money they are supposed to send me a cheque. When i email them about it they either don't reply or just send a email not explaining anything. I'd never use this site again, they have my phone but i have no money from them!
My nephew was caught with this site. He has learning difficulties and thought he could get money back on his old phone so posted it off to them. This phone was working perfectly and had everything with it including the original box. They e mailed back to say it was water damaged and they did not want it but would recycle it free of charge. When he asked for the phone back as they had said they would give him £21 for it then they told him he had to pay an administration charge of £20 if he wanted it returned. What a scam. I also am reporting this to watchdog and trading standards. This company is fraudulent and should be stopped from trading.
There web site is rubbish I sent my brothers mobile phone to selloldphone and by the 26th october I recived an e. Mail telling me that your order has been recived for verification once this has been clarified then payment will be processed within the next 7 to 10 working days giving me the transation id no well I have sent them an e. Mail but nothing for thouse who read thease e. Mails don't use selloldphone to sell your mobile phones they or rubbish
If you're looking to exchange your old mobile phone for cash DO NOT USE 'SELL OLD PHONE' (www.selloldphone.co.uk). This website is a complete SCAM. I was offered £40 cash cheque in exchange for my old phone, which was a fairly new nokia. I posted the phone to the freepost address given and never received any payment. No-one answers the customer help line and e-mail responses just claim that payment has already been issued. It's impossible to speak to anyone. Just don't do it!
Answer: Hello all I sent a business collection (my mistake to be honest sending it to this company - seeing as I run a credit control department and should have ran the credit report on this company - which I now have and they have a zero rating - which means that they are likely soon to be going under im afraid) of phones to this site - received them on 9th Aug - still no payment. Had rubbish email this morning in response - talking about 14 days and re issue. This is not happening. If payment does not arrive next week then I will be issuing proceedings against them (do this regularly) - see how they like that.
Selloldphone.co.uk has a rating of 1.2 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Selloldphone.co.uk most frequently mention trading standards and nokia n95. Selloldphone.co.uk ranks 69th among Recycling sites.