So I decided to use the customer service which I had heard all bad reviews from and I asked why they weren't sent out. (in 794 reviews)
Detailed Rating Summary
▼ Sort by: recent
It was the first time I ordered something from Sammy Dress and I'm already preparing the next orders. I was very pleased with all the procedure from the beginning till the moment of delivery. The packaging shipped out very quick and the material quality was also very good. For sure, it is recommended and Sammy Dress just got a new satisfied client.
I love this site, the customer service is awesome and the clothing is very affordable and comfortable. I have bought close to 10 clothing items and will definitely buy again soon.
Tip for consumers: I recommend ordering one size up, most of what I have bought fits great when I order next size. Read the individual reviews so you'll have an idea of what the fit is like.Ask Malysa about SammyDress
I purchased 2 shirts, they were cheap so should have known. XXL and the size that arrived could possible fit a China-man but he has to be small. Not very good quality, and no response contacting them, no address to ship back to etc I would advise people to stay away from this company.
The product I got looks absolutely NOTHING like the pictures online, and the price I paid for the product was far too much for the horrible quality. The products also didn't arrive for more than a month. I haven't shopped at sammydress since. I'm also pretty sure that all the positive "reviews" are not legitimate (maybe that's what the nonexistent customer service does instead of their actual jobs). Don't waste your time or money.
Sammydress STOLE $73.00 from me. I bought 5 pairs of sweat pants. Scammydress sent 4 and they wouldn't fit a 10 year old child. I contacted PayPal. Paypal said No Worries, they would take care of everything. then I got a message from PayPal that said: Sammydress offered you $11.00 refund. Accept this refund or dispute will be closed. I refused. About two months later in another conversation with PayPal the Pay Pal rep told me they would put $35.00 in my account and that I would have to be silent about Sammydress in the future and take no further actions. I refused. I then went back to Scammydress site on Facebook. they did the same thing to me that they have done to thousands of others. They had removed all my post explaining that Facebook, Scammydress and ALL the other China Garbage Dump Sites, as well as Pay Pal are all facilitating this MULTI BILLION DOLLAR THEFT against people all over the world. Legal Action Needs to be taken because ALl involved just keep allwing this to happen. Facebook has been notified but does nothing. PayPa has been notified but does nothing. Scammydress does nothing ,,, Nothing Except STEALS BILLIONS of Dollars from Unsuspecting Victims, and They ARE ALL IN ON THIS MULTI BILLION DOLLAR FRAUD. This will have a ripple effect far beyond these companies when NO ONE TRUST ANY SITE ON THE INTERNET. It's already happening in many cases. When will FRAUD REGULATORS TAKE ACTION AGAINST ALL INVOLVED? W H E N ? Enough of this S*** is ENOUGH.
From PayPal ---
In response to this claim, sammydress offered you a partial refund of $11.28 USD. You have denied this refund offer.
Seller's name: sammydress
Transaction amount: -$72.33 USD
Transaction date: August 10, 2015
Placed an order with Sammy dress on 8/18/15 I sent a message to them 09/09/15, that I had still not received. They sent back a message that did not make much sense how I should have received a package back in August and one in September. It is now October and no order/package has been received at this address. I sent a message on 10/04/15 to refund my money. With how fast this company moves I hope to have before Christmas.
I made an order from Sammy Dress. I was impressed with their shipping time; since it is from China The clothing coloring and material looked spot on. I will definitely order from them again. One note is when ordering from manufacturers overseas order at least a size up. I think this is why a lot of overseas companies get bad reviews.
I've had decent experiences when purchasing from Sammy Dress. Make sure you use the conversion charts to get the right size, you may not be a small on here, you possibly could be a medium. I only had 1 thing that as a little tight on me after using the conversion tables.
The delivery is very slow, I've had things take a month and a half, maybe longer, sometimes less, but cheap shipping and coming from China, not surprised. Their customer service acts like they know you, calling you their best friend, it's pretty funny. They aren't always helpful, I give it a 50/50 because most times they don't know what's going on with your order, a lot of times the stuff ends up on back order.
But all in all everything has been on point. I wish they gave better closeups of the fabric, because sometimes I wouldn't order if I knew they were using specific fabrics.
I ordered quite a bit of clothing from SammyDress. Two months later and four e mails asking for updated tracking information (they did not have) I still have not received my order. They have promised me a refund but I have yet to see this either. This company needs to be reported and looked into! Do not waste your time or money!
I ordered a cheap romper for $10 and I placed the order on AUGUST 16. It is now OCTOBER 3 and I still have not received a package. I used to get emails saying i had something pending in my cart which I didn't and that I need to check out and I knew for a fact I had already ordered the romper cause my bank account was charged. It says it takes around 25 business days well it's been well over due. I tried calling them and you can't reach anyone and the phone rings busy and I just read another review where someone else said the same thing. I can't find an email to contact them at either. Who knows if I'll get my package before the year ends
I saw brief reviews about this company and their associated companies and didnt think to much of it. SO..I figured I would take a chance.."said the man". It has been 2 MONTHS and still no update or package. Thank God it was only a $30.00 purchase but still...I feel like I've been scammed! Hey...thats a good word for it.. SCAM!!
First of all I am growing old waiting for our order. It's been 2 mths and it feels like 2 years! And there is no customer service to call. After multiple emails I have still not heard from them. What gives Sammydress.com? I know your stuff is cheap but why over two months. By time you get the order (if I do) it's out of style. I haven't received the order.... I am a concerned about the review I will give to it. I am hopeful.
I have STILL not received this delivery after more than 6 WEEKS after placing my order.
I have sent 5 emails requesting my order be canceled and refund given, and all they send back is the same automatic message telling me to check with my post office. I will be disputing the charges with my cc company, but what a hassle- all due to this disgusting and unethical "business". Clearly any positive reviews have been fake.
Ordered stylish shirts, sized XL and 2XL. While they did come (others in other reviews claim they aren't sent, so be wary of this practice they use to bilk you), they were the size of a child's shirt. What gives? They were marked on the packages and on the shirts as XL and 2XL, but would only fit a child. They also were very poor quality - I can see my hand through the material and the threading around the buttons and seams had strands.
Also, I note that I had to pay for PayPal - I'm sure now because IF I had ordered via credit card, I would have a legal recourse to get my money back. Be warned! Do not use Sammydress.com. They are deceitful theives.
I want back alllllllllllll my money.......These clothes I ordered are terrible....why would you post a picture of lovely clothing and styles and then SHIP out cheap, terribly sown, see through clothing......Give me back alllllllllllll my money now.....This is the worst.....I am reading these comments and I'm seeing only "Sorry!" Replies from Sammy dress....
So I ordered a dress on Sammy dress for my 10th grade homecoming and theirs a week until homecoming and I'm super nervous my dress will come in time! I've been stressing out about this every day I come home from school seeing theirs still no package.
I found this store because it advertise on the Facebook. Everything looks so good and cheap. So, I've ordered many dresses and clothes. But it was a bad idea.
They look good on the ad picture, but when I've receive the items, the material is totally different. It's so cheap and sawing seams are very bad. Many strings are hanging and the dress looks totally different. I think they make a nice dress for the ad picture using a good material, but they sale the item with much cheaper material. Not the same one. The actual item is so cheap and color is different. I've received a damaged item also, so I contacted their customer service, but they are not willing to refund any money or provide me a prepaid return label. All they do is store credit of $20% of it's worth. I will never shop there again and their store credit will not do anything to me. Also this company is in China and it will cost a lot to send back many items.
To contact the customer service is little tricky as well. they won't do email. You have to access their website and log in to your account and go to your order status section to claim the damaged item. That is the only way to talk to them. But each person saying different things and they are not a good company. Even I've sent the damaged picture, they claims they did not receive it... etc.... They send me the damaged item but refuse to return the money. Only the store credit of 20%. Also I wear S or M size clothes in USA, but their XL side dress is too tight for me. So be careful! The actual item is smaller than their size chart.
Do not buy here. All the nice dress you see is not the actual items that you'll receive. I've learned the lesson and I'm sad that I waste my money to receive the cheap and damaged item that you will never wear.
Sammydress is awful! I purchased 2 items in the middle of July. I paid to have a tracking added onto the package as well. Sammydress decided to send each item separately and only put the tracking on 1 of the items. I got the first one that was trackable 2 weeks later. 1 month later, I sent them an email asking about my other package that hadn't arrived. They told me to be patient and that it can take 48 business days to arrive. I just received the second item today (2 months later) and it was the wrong thing!!!!! I didn't order that ugly dress and am so upset! I'm not even going to go through the hassle of returning the darn thing. I'm sure it would take another 3 months to get my money back. Thanks for horrible service sammydress!
I am sooooooo upset
I orderd it long long back and it was shipped 27 days before whats rong with you people,.,why are you taking these many days to deliver the package...never ever order any from this website
Tooooo bad..,i tried calling to custmr care but it showz busy always...im so pissd off
This my order number M1509061940170557
Reply me ASAP...u people mentiond its jus gonna take 10-20 days to deliver,,why are u doing this...this is my last time placing order through ur website
I suggst not to buy through this website it stinks
When I first heard of sammydress, I was a bit skeptical after looking at the prices. I starting reading reviews from other people and watched videos on YouTube, but I ultimately wanted to have my own experience. My first order had one item of each category (top, bottoms, sweater, bag, shoes, necklace). I read stories of the shipping taking over a month, so I was extremely surprised when my items delivered in about a week and a half. The quality of each item was spot on. People often complain about the shipping prices, but if you think about it.. you're getting your money's worth. Try going to the store at the mall and buying a FULL outfit with a three piece purse, jewelry and shoes included for under $100. Sammydress has definitely won me over and I plan to continue doing business with them until I go broke haha I'll look cute though!
I couldn't help myself when I came across the clothes on SammyDress. The prices seemed too good to be true, even with postage, so I decided to take a gamble on a couple of my favourites and hoped for the best. I was pleasantly surprised when, about 3 weeks later, my order actually arrived. Better still, the dresses were better quality than I had anticipated (for the price) and, though they ran a little smaller than I had hoped, they actually fit pretty well.
I was so pleased that I placed a second order -for a few toys for my son, and a stocking filler ring for hubby- and they all arrived within the specified time frame as well.
I've found their customer service to be fairly helpful, even if the English is a little stilted, and overall I'm quite the happy customer.
I was reluctant to order on this type of website because i'm from France and and I was not sure to receive the package given the great price but but I was very surprised to see that the items corresponded to photos !! We must think about taking on some larger sizes or do well relative to the size chart but the service signals to you to make . The prices are very interesting I did not expect to have a great quality and yet the products are well worth those of H & M! A wonderful experience, I recommend this site!
Tip for consumers: Take into account the size chart it will be useful :)Ask Jessica about SammyDress
I placed an order on the 15th of September. It is now the 30th of September and nothing has arrived. I placed an order with a total of $114 with expedited shipping, which meant it was supposed to be shipped within 3-7 business days. I have received no email from them so I go to check tracking. It still says it's in the processing stage. I tried to contact them live chat, but of course they were offline. They are not set up to accommodate hours from across the world even though they claim to be global. I filled out a support ticket and received an answer the next day. I was told I needed to send a copy of my drivers license or passport and a copy of my credit card to check to make sure it was really me and not a fraud. I paid by credit card via paypal. I have fraud protection on my credit card. They do not need to be sure it is me, my credit card company already does that for me. They had no problem taking my payment and have already received it on the 15th, but are now refusing to mail my order until they receive these copies they have requested! Anyone knows if you give them this info, they could potentially steal my identity! Not only that, but they never even contacted me to let me know the order was on hold! If I do not receive my order soon, I will be reporting them to the authorities! I do NOT recommend ordering from this company. Be sure to check their sister sites as well.
I ordered 2 shirts.1 xl was more like a medium.1 didn't show.filled out form and was told i had to pay shipping and that both items showed up.i was offered 10% back and they closed the problem.absolutely disgusting service.i know what turns up.shame the company don't care about customers.highly advisr to give a miss cost you in long run.
Placed an order well over a month ago. Have not received merchandise and everytime I try to contact customer service I get an automated response. The number they put on the website does not work. I will never shop here again although the prices are good customer service and merchandise delivery is horrible.
I purchased 2 dresses (xl) and paid immediately. I bought these beginning of Aug. Relieved 1 in 3 1/2 weeks and the other 1 yesterday and neither 1 is a dress. Barely a shirt. So dissappointed. I will never but from them again. Will tell others not to
I had never ordered clothes online. I am so glad I found SammyDress.com. I placed my order on a Monday. I wasn't expecting to receive my order until about a week or so later because I paid for expedited shipping. I was super surprised and happy to receive my order on Wednesday of the same week!! All the items I ordered were of great quality and exactly as shown in the pictures on the website. I am definately going to make more orders from sammydress.com