I can’t stop thanking you for the amazing customer service I received. (in 63 reviews)
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4/13/15 I purchased super wrangler go cart for my grandsons birthday 5/23/15. Recieved it end of April, 5/9/15 he was riding it and the wheel rim failed. He weighs 90lbs,10 years old,on flat ground. called in and reported it was told call on Monday and they would get 1 sent out to us. 5/11/15 said send pictures,sent pictures. 5/23/15 open email and find message saying they decided not to warranty it! It was damaged during usage!! What?? Were we only supposed to look at it?? said it looked very used! We haven't had it 2 weeks!! Please hold up to what I thought you were when we bought from you! This is insane! His birthday gift was an email saying you were not honoring your warranty!! I am very upset about this,I shopped around and saved a few dollars for this? A useless go cart sitting in the building?
I've called twice and sent an offer twice. You called back 1 hour later once when I wasn't here and now with this e-mail. I'm not a desk worker and don't spend my day in front of a computer, so I can't wait for an extended time for an answer. Your deals seem fair and I'd like to purchase some items, but I fear the internet purchase of such big items without place I can't communicate with. You have lots of pop ups for talking but as of now it hasn't worked for me. Maybe I call at bad times.
the wrangler we got for grandkids at Christmas was ridden 2 times and it's of course broken. Starter attached with cheap wiring and nylon zip tie. Had to go through tons of red tape to order a part and the part ended up being the wrong one even after giving them the order number.. Now have to take picture of the wrong part and resend to get a new one. I need a starter now. What else can go wrong with it. My grandkids are very disappointed and so are we. It's very cheaply made. looks good but isn't. I tried to cancel and restock charge is astronomical. So far I'm not happy with my purchase.
I am looking for a go kart for my daughter. I want something that she will not outgrow quickly so I cam across your 163CC-5.5HP-4-STROKE-GO-KART. It is more than I wanted to spend but with your best offer option I got to try to get one I want within my budget. Thank you.
With so many options online, one might not know exactly where you find the right product, at the right price and equally as important... Made to last with superior customer service. Simply put, Safer Wholesale brings all these elements to you're purchasing experience.
First purchase was a 50 cc quad, it lasted 1 month before the crank case broke. 2nd purchase is a 125cc spear go cart, mirrors broke off, fender flaps broke off, reverse broke after a month. Contacted there service/warranty department and they have not returned my calls or emails.
I had a lot of questions and the phone to customer service rep on the other line answered everyone of them clearly so that I was clear on what I wanted and how I would be paying to receive it my mail as well as the length of time it will take to get the bike to me
ordered a yellow 46series d150p on Mother's Day..
received a call next day, saying sorry not available but some options for a replacement or a refund, said to myself here we go.. credit card hassles and all..
Nope we are Golden everyone, accepted the 46j as a replacement after some inventory checking..
same body style but better trim than the 46y that was offered, nothing but smooth knowledgeable calm fast responses from this Tim guy.. Hands down he works for his customers..
I will be buying yet Another 46 series from these guys.. when they become available
So far a happy customer.. (wife's happy too)
These guys are working with me to get me the best deal possible. And that counts for something. I would say that anyone who's seriously looking to buy any product via online, should include saferwholesale in their comparison research. They would most likely, be pleasantly surprised and glad they did.
1st of all my experience has been the worst ever.. my wife had breast cancer 5 years ago and it drained all our money. i finally saved up enough to get a 150cc slingshot scooter. your salesman jeremy said i could get cherry red that its in stock, no problem.. a month later i finally received a yellow one.. my son and i started putting mirrows on and no wiring diagrams for lights, so i called and they said tech support was only available mon-friday from 10 central to 4 central. so 2 days later finally got lights hooked up..no help from tech support cause i live ond work on east coast so there hours dont work for me. 2nd of all got it started and gas pouring out from somewhere. called and tried to get thru to tech support and u have an hour and a half wait. who has time to stay on phone for that long. so here i am stuck with a brand new scooter i cant do a $#*!ing thing with cause it leaks gas like a sive and u cant get hold of anyone..$#*!ing bull$#*!. i want my money back and you can come get ur $#*!ing scooter.. if not im taking you to court.
i was under the impression i was purchasing a trike kit that was compatible with my Harley, with minimal modifications. Much to my surprise i received a poor quality kit, which will cost me an additional 400.--500.00 to modify. I am a machinist by trade with over 30 yrs , and never seen anything fabricated like this. When i called tech support i encountered rudeness and no helpful information. I was told if i wasn't qualified enough than just take it to a qualified mechanic.i was disappointed with the whole experience and will not have anything to do with this company again.
My experience today was not bad, but it didn't address my point. You said make an offer, but their was no offer made. You told me to rate my experience, but I had no experience with you. I mad an offer, and it was never addressed. It probably won't be addressed at all. I like the Azura Go Kart, but that wasn't addressed either, and that is what I wanted to purchase.
Previously wrote a bad review about saferwholesale . Since then my opinion has completely changed. They kindly refunded my money, in a timely fashion, due to not having item I wanted in stock . They were professional and cooperative. I would not hesitate to use them again. Sorry for the misunderstanding .
I do not recommend this company at all. I have had problems from after I paid all the way to the end of received MSO information.
First 2 weeks into the order they say they don't have the one I paid for and they are shipping a different one. The I get a call from UPS saying they can't deliver because they can off-load. So I call the PM says he will work it out after 36 hours no return call. So I'm stuck going to get UTV 50 miles from my house. FYI this was supposed to expedited shipping to my door and off-loaded. When I see the box at ups low and behold the unit is not assembled. I had no idea I had to assemble. So then I get it assembled and learn I don't have paperwork to license it. Call them again with this issue and they say they took care of it and I should be receiving it. Well It's been 2 weeks from day they said they mailed it and still haven't received it. Called again and said they would have to call manufacturer and have another sent to them and then they send to me.
So long story short - I don't recommend this company. Very unpleasant to work with. I spent $7775 on my purchase you'd think they would at least do what they say. After the fact I started doing research and found they have law suits and major complaints all over the country.
Do yourself a favor and don't buy from them!!!
I WON"T BUY FROM THEM EVER AGAIN.
After reading these reviews, now just a bit concerned about my purchase being damaged or the wrong order. So far I have had a good expience. Talk with Matt and threw in a free trunk for my scooter for the inconvenience of the shipping cost. Had no problem paying a lttle more. I have faith that everything will be just fine and my order of my moped will be as expected.
I will return with my review once I get my moped. I am giving it one star for now.
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