• ReStockIt

ReStockIt

Overview

ReStockIt has a rating of 4.27 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. ReStockIt ranks 3rd among Office Supplies Other sites.

  • Service
    8

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 77.8%
Positive
14
Neutral
3
Negative
1
How would you rate ReStockIt?
Top Positive Review

“Recent order for Clarence Fire Company”

Elizabeth E.
4/15/24

Initially reached out to CSR for assistance in setting up an account. Karen Katz contacted me the next day and set up the account with our tax exempt status. When I experienced a glitch with the order, Karen again phoned and placed the order for me. The level of customer service from beginning to end was exemplary. I knew I had chosen the right company to handle our ordering needs going forward!

Top Critical Review

“Buyers Beware”

Donna R.
3/23/20

I placed an order on March 13,2020. The amount of $187.34 was processed through my credit union account that same day. So far, I have not received a verification email or the order. Company is now only accepting email communications. As a result, I doubt that I'll be receiving my order or refund. Please, take the time to read other reviews where customers had the same or similar issues with this company. I wish I had read them before placing an order.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user lauriev187
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Finding product I need is simple and delivery is quick

Reason I chose this business:

Because of the simple and efficient process with fair pricing

Thumbnail of user johnp7620
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Not as great a site as it used to be under the then-leadership of Adam Flam, but still among the best in this rapidly changing office supply industry. Excellent customer service, but prices have gone up a lot and fulfillment is more erratic than formerly.

Reason I chose this business:

I have been a customer for many years

Thumbnail of user marcol221
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Quick response and quick solution to the problem. 👍🏻

Reason I chose this business:

I find everything I need for my business, and competitive prices.
But the best is the excellent service, that's a plus ➕️ 👌

Service
Thumbnail of user augustos17
3 reviews
0 helpful votes
April 8th, 2024
Verified purchase

Great prices and reliable services. Fast delivery.

Reason I chose this business:

Fast delivery and great prices.

Thumbnail of user donnar504
1 review
1 helpful vote
March 23rd, 2020

I placed an order on March 13,2020. The amount of $187.34 was processed through my credit union account that same day. So far, I have not received a verification email or the order. Company is now only accepting email communications. As a result, I doubt that I'll be receiving my order or refund. Please, take the time to read other reviews where customers had the same or similar issues with this company. I wish I had read them before placing an order.

Thumbnail of user chrisr2546
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Will have to order again to find out how the next order goes.

My order was cancelled after a full conversation with the person who told me should look into my order.

Service
Thumbnail of user cherylf979
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Anytime I've had to call. They've been very helpful.

Service
Thumbnail of user toddj291
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Fast delivery and products always in stock! Would highly recommend

Thumbnail of user jamesd139
1 review
4 helpful votes
April 17th, 2015

Great prices on paper and cleaning supplies and you can't beat their prices on that compare to both safeway and office depot. Toners are more expensive here and I have found cheaper prices at stores where they sell off label toners that are not the same brand name. Easy to keep reordering from company too

Thumbnail of user walterg223
1 review
0 helpful votes
June 7th, 2021

I have used this company for several years. But I had an issue with a product last time I ordered and they refunded all of $10. Then I placed an order two weeks ago, and when I checked there was no tracking information available. So I called customer service, and the agent told me that because of past problems with my orders, they would no longer do business with me, and he then hung up on me! So the lesson is, whatever bad service we give or faulty products we sell, that is all you can expect, and if you so much as complain, we will cut you off and do it very rudely!

Tip for consumers:
avoid doing business with Restockit.com!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joek41
1 review
1 helpful vote
March 23rd, 2014

Restock it has great prices on paper and cleaning supplies and you can't beat their prices on that compare to both safeway and office depot. Toners are more expensive here and I have found cheaper prices at stores where they sell off label toners that are not the same brand name. Easy to keep reordering from company too.

Thumbnail of user dianen1272
1 review
0 helpful votes
April 9th, 2024
Verified purchase

Though I have ordered paper products from ReStockIt for over a decade, the last two times I placed an order there were complications with shipping. Boxes never arrived. But ReStockIt always responded quickly to my inquiry/complaint, re-sent the order, and boxes arrived within 3 days.

See above.

Reason I chose this business:

Quality products and good customer service.

Service
Thumbnail of user maryt3000
1 review
0 helpful votes
April 11th, 2024
Verified purchase

The first time I ordered, it was fantastic. Items in stock with a great price. Every time after that item is outcof stock.

Reason I chose this business:

Price, availability, and availability of shipping quickly

Thumbnail of user denisec1739
1 review
0 helpful votes
April 10th, 2024
Verified purchase

They are reliable and have the best product with the best price!

Reason I chose this business:

Best price for the product

Thumbnail of user dond718
1 review
0 helpful votes
April 18th, 2024
Verified purchase

FOR MANY YEARS I HAVE FAITHFULLY PURCHASED MY PAPER PRODUCTS AND OTHER SUPPLIES FROM ReStockIt. DURING COVID WE ALL CUT BACK. BUT JUST A FEW WEEKS BEFORE I PLACED MY LAST ORDER I RECEIVED AN EMAIL FROM YOU SHOWING HOW MANY REWARD POINTS I HAD. WHEN I PLACED THE ORDER AND TRIED TO USE THE POINTS THEY WERE NOT AVAILABLE. NOW IT SHOWS ONLY WHAT I RECEIVED FROM THAT ORDERED. DISAPOINTING NOT BEING ABLE TO USE THOSE REWARDS AFTER TAKING YEARS TO EARN.

RECEIVED AN EMAIL EXPLAINING THAT MY REWARDS HAD EXPIRED. YOU WOULD THINK LOYALTY WOULD FIT IN HERE SOMEWHERE.

Reason I chose this business:

SELECTION, PRICE, SERVICE.

Service
Thumbnail of user elizabethe1680
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Initially reached out to CSR for assistance in setting up an account. Karen Katz contacted me the next day and set up the account with our tax exempt status. When I experienced a glitch with the order, Karen again phoned and placed the order for me. The level of customer service from beginning to end was exemplary. I knew I had chosen the right company to handle our ordering needs going forward!

Thumbnail of user anthonyb1443
2 reviews
0 helpful votes
April 15th, 2024
Verified purchase

Nothing but good things to say about Restockit and my sales rep Karen!

Many choices of product...All at great prices...with quick delivery!

Great sales rep communication also!

Thumbnail of user cherylb2393
Cheryl B. – ReStockIt Rep

Thank you for sharing the love! We think Karen is great too.

Thumbnail of user toddh987
1 review
0 helpful votes
April 14th, 2024
Verified purchase

A friend of mine mentioned in passing about Re StockIt. I had never heard of it. After a few clicks of the mouse, I was off and running, having the supplies I need most often sent to my gym. I never have to worry about scheduling the most pertinent items. Thank you for the great customer service.

I called to schedule biweekly items and the help was outstanding. The representative was polite and extremely helpful.

Reason I chose this business:

Referral from friend

Service
Thumbnail of user cherylb2393
Cheryl B. – ReStockIt Rep

Thank you for your kind words. Happy to have you as a loyal customer. Please spread the word that we are looking for more customers just like you.

Thumbnail of user christyf173
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I am always ordering from Restockit and they are always friendly and helpful. They learn your name and know exactly who you are.

Thumbnail of user armyresidencecoummunityh
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Product always on time & if you have any trouble all customer service rep's are friendly & willing to help.

Less than 4 min. wait time & the rep was quick to answer questions and resolve my problem all in one call.

Reason I chose this business:

This was already a choice made before my hire time.

Service
Thumbnail of user dannym764
2 reviews
0 helpful votes
April 14th, 2024
Verified purchase

Always excellent service with Restockit, my contact, Harold has always been very responsive with all details of our orders. Will continue to do business with this excellent company, Restockit.com in the future, thanks to Harold, keep up the excellent service. Dan

Reason I chose this business:

Excellent experience and service.

Thumbnail of user mirandaw158
1 review
0 helpful votes
April 10th, 2024
Verified purchase

I clean houses and this website helps keep me supplied with toilet bowl cleaner, thanks to my subscription options.

Reason I chose this business:

They had the best prices.

Thumbnail of user cherylb2393
Cheryl B. – ReStockIt Rep

We love that you are finding our ReStocker Auto-Delivery program keeps you stocked with the products you need most. Thank you for being a valued ReStockIt customer.

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From the business

Browse ReStockIt.com for a huge selection of discount office, cleaning, restaurant and eco-friendly supplies and products for your home or business. Shop now!

Business History

Since its founding in 2004, Restockit.com has helped over 100,000 businesses support their employees, their facilities, and the customers they serve with Cleaning, Food Service, Office, Technology, and Industrial Supplies.

Our Purpose is to help your business power its operations better, more easily and more conveniently - and at a great price!

We're dedicated to having the right products you need, with fast delivery, and supported by a knowledgeable customer service and direct sales team.

Company Representative

Thumbnail of user cherylb2393
Cheryl B.
Typically responds within 3 days

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4.3
22 reviews
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