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I joined this site for a trial, and couldn't log back on in order to view or cancel my membership. When I told them, I was sent a form to print and fill out, too see if maybe I would be able to get a refund. That was only after I filed a complaint with another site like this. Use this site only if you like giving away your money.
Horrible scam. Stay away. They do not list real properties but will continue to charge your card, then tell you that you cannot have complete access to the properties because you discontinued billing, even though you never received any type of service or real listing while paying for service. We have made many calls and spoke to manager of company, and he refuses to provide service or refund our money. We gave him the choice. He has chose to do neither.
If you are really looking for "rent to own", contact a local realtor and tell that realtor that this is what you want. The reason is that realtors' information includes whether or not the seller of a home is willing to do a rent to own arrangement. You don't have to go through a scam site like this to find rent-to-own. Realtors handle rent-to-own, because it's part of the business. It may not be high-profit per transaction, but not every house has a $500,000 list, either.
I got the same phone call as you did, when I wrote them a nasty letter, the woman that called me back told a bald-faced lie and said that they don't have ANYbody sending phone calls to their members...how is that for a lie? I said, "Oh so, when he called the very NEXT day and said he was with rent to own .org it was a lie? How coincidental is that? I signed up to your site and the next day someone calls me from YOUR site....she STILL said there was no phone call. Then claimed that the 49.60 was in their user agreement and that I needed to start reading websites before joining...I went STRAIGHT to their user agreement, and of course, there was no agree to pay 49.60, and my husband got on the phone and told her if I didn't get my money back we were calling the BBB and also the TBI....but we had already called the TBI and he told me to call them and tell them to send my money back and if I didn't hear from them to call him back...so my husband told them we wanted our money back or the TBI along with two of our friends from the FBI were going to get their hands in it....well, I didn't get the whole thing back but I DID get 44.00 of it back...and I wrote them and told them that the TBI AND the FBI would be getting my call back if I didn't get the rest of it by the 19th. I'll bet you didn't get that phone call either, we both just made up the same lie at the same time and don't even know each other. LOL I also found out that they are running a website that supposedly rents out apartments too, so I am reporting them to everyone I can to keep them from hurting anyone else financially. They changed all of their user information after our phone call, but we wrote it all down before they had a chance to change it...so if they don't give your money back, report them to the better business bureau...if enough people have the same truth about this diatribe of fraudulence....they will do something legal to them.
DON'T WASTE YOUR TIME WITH THIS SITE! They lure you with in with the promise of rent to own real estate but the options are few (I used it ONCE during the trail period). I was called by an "agent" and I told him I was no longer interested in the site, however, I was charged $49.60 two months later and told "there are no refunds".
Like many other unfortunate consumers, my mother Sue was tricked by this website into an expensive recurring monthly bill. She cancelled, and yet was charged again for the next month. The agent she spoke with this evening was less than helpful when she called as he wanted to go home for the day, and curtly told her to fill out a form (which he never sent) requesting a refund and to submit it to their legal department. As stated in a voice message left tonight, she will be contacting the BBB and Attorney General, and filing a dispute with the bank unless she receives a refund for these charges.
Signed up on the .99 trial.I emailed 3homes we were interested in and got emails back from the owners saying their homes were for sale not rent to own! I checked my checking account and on 12-12 they took out .99 and 49.60! I only used their site for 2days! Im def having them blocked from my checking account!
I work for a Real Estate Company and we are not affiliated with Rent to Own in any way. All of our listings are on this site with FALSE, MISLEADING information. They are pulling information from somewhere without permission and adding FALSE information to the listings to entice you to join. You should not have to PAY a cent to search for properties or rental properties - call a real estate agent and get accurate information and representation. I rate this site -10 BAD.
I set up account got a place but not through them, Went back and talked to some one and cancelled my account. The next month they charged me again. I told them that I had cancelled the month before and they could not find a record of cancelllation. Said they would put back money and cancell me it took 4 days. It didn't take 4 days to pull it out! don't do business with these people
This site does what it sets out to, gives a list or rent-to-own homes for you to browse and you can sign up for a trial membership for only $1. If you don't find value in the homes you can cancel the membership. Pretty simple.
Rent to own is Falsely advertising my house as a rent to own, it is not. It further promotes my listing as Owner financing, not true. I have not given Rent to own permission to hare information about my Home listing, If they are giving out information about my listing and charging people for this information they are committing Fraud.
This is an amendment to my original complaint. I received a call from RENTTOOWN.ORG because they saw my review and they wanted to reach out to me to determine what happened. I called their customer service number and spoke to Bree. She was very kind and helpful.
In her message to me, she indicated that she had tried calling the number I listed, 866-295-5067, and it worked fine. I tried this morning and it worked fine. She also indicated that she was easily able to find the link for "contact us" when she examined the website. I checked again and did not have the same luck. I saw the "feedback" link for emailing feedback or cancelling subscriptions but there were no telephone numbers to be found. Bree also gave me a second valid number to customer service which is 888-556-3889.
Regardless, they are issuing me a full refund since I cancelled immediately after joining. My cancellation was due to the fact that there were not any listings in the areas I was looking to live in.
If you join this site, look for the areas that you want to live in. If they have good listings (larger cities), take advantage of what this site offers. If they do not have anything available, cancel immediately and save your cancellation email.
I officially retract my earlier complaint.
This scam site deserves a - 5 star rating. I joined and cancelled within days of joining and they still charged my card the recurring fees. I called the telephone number on my bank statement, 866-295-5067, and got a message saying that this mailbox is not set up. I went back to the website to click on the "contact us" link only to discover that this link does not exist on their site. I did not discover this issue until a Saturday afternoon and when I called my bank, they refunded the charges but said that I needed to close my current debit card and get a new one. I now must wait 5 - 7 business days before I get my new card. It is clear that RENTTOOWN.ORG only wants your money and NOTHING else. AVOID THIS SCAMMER.
These lease to own home sites can be useful but I think consumers need to be aware of all of the pitfalls of these types of companies and agreements.
2 Questions & Answers
We contacted owner of this site and he was not cooperative. We were willing to pay for service if there was such a thing.
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