78 Reviews for Redbubble.com
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I ordered a "rap god" hoodie and it has a image of the words and it's clear. I got it today the delivery was great. But the rap god word has the song lyrics in it. But you the whole thing is blurry. You can't even read the lyrics. So if your ordering something with a lot of small print. WATCH OUT
Great service! I used PayPal for fast and easy payment, and my shirt arrived in the time they told me it would arrive. I am very happy with this company and will order from them again. I searched the interwebs high and low for the design I wanted because I got scared of all the bad reviews, but after not being able to find it, I decided I would give RedBubble a try, and I WILL be ordering from them again. Don't let the crap reviews get to you. I didn't. And I LOVE my new shirt.
Over a month for the items to arrive, then had to pay £11.30 Customs charge. This is a known problem to them if you read the reviews on here and on their support forum. They are deliberately avoiding paying UK Tax, which results in a very slow delivery service and the fact you have to go to the post office to pay the charges. On their website it says this, "As customs rules in various countries can frequently change, this can cause delays, and at times, additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, Redbubble is not liable for any additional customs import taxes or duties."
Wouldn't touch with a barge poll! Late arrival (two weeks past expected date and missing birthday it was meant for) and hidden charge of £11.30 (thanks HMRC you thieving swine).
Great looking website let down my shoddy garments and sh*te customer service. The happy go lucky, hippy dippy communications from this company are laughable - leaving the customer wondering when and if the overpriced tat will ever arrive.
For UK customers, you're advised to go shop elsewhere... not too sure about US customers... my experience with RedBubble leaves me feeling numb and ripped off to the extent not even a paypal dispute would be worth the hastle over the lack of quality of their products.
I only wished I read about this company before ordering... be warned and stay away from RedBubble... there are far better e-tailers out there... better quality can be had from an inkjet printer transfer and the t-shirt quality.... less than desired... shrunk next to nothing in the first cool wash and now totally useless to me.
I don't normally rant about websites, offering mediocre quality.. this one totally destroyed any hope of me purchasing similar products without seeing them first.
i wouldn't buy another item from them if they paid me. first of all i had to collect it from the post office myself because the charges for entering the country still had to be paid. i thought that was what postage costs included. the tshirt was only half printed. i could not get in touch with them regarding the problem. i sent them two emails and when they did decide to reply it looked like someone had hit a wrong button. it did not make any sense. i had to show it to a few people because it looked so silly. eventually i went to trading standards on how to deal with a refund. they gave me some good advise and it is currently being investigated. my daughter has had to save up to treat herself and then she has to deal with this. i would strongly advise you don't touch them with a barge pole. this t-shirt was bought in august. it is now almost november and it is only just starting to be looked into.
They suspended my account without warning or an email. Tried to reach out and nothing. I'm an artist and I think they stole my images. Stay away from Redbubble, for sure a scam.
NO costumer service AT ALL!!
TOTAL SCAM. Avoid this site and avoid patronizing this company. Don't be surprised if your credit card is breached as a result. Hit my card, NEVER produced any merchandise, will not return e-mails. Sorry I ever used them in the first place. If I had to do it all over again.....
DISGUSTED TO BE HIT WITH A £11.30 CUSTOMS CHARGE , this site is in the USA , it portrays as a UK based site if you rae in the uk , I have like many others been hit with a £11.30 customs charge . DO NOT USE THIS SITE IF YOU ARE IN THE UK .
SO MY T-HIRT HAS NOW COST ME £40 AND WILL PROBABLY ONLY LAST A COUPLE OF WASHES .............KEEP EMAILING AND EMAILING THEM TO GET YOUR MONEY BACK............PAULH
I had some shipping issues that were totally my fault and they were wonderful in working with me fixing the issue. I was very disappointed however with the quality of the clothing itself. For nearly $60 I expected a much heavier hoodie. What I got barely qualifies as a sweatshirt. I will not be doing business with them again because of it.
A lot of you guys gotta read the info on the site concerning shipping etc. I just ordered 1 shirt, came 2 days ahead of time and came as described. I definitely recommend. :)
Stay away. They are terrible. This is some kind of a scam. I have been trying for weeks to get two t-shirts I ordered delivered sent to me. They keep (supposedly) shipping it to the wrong zip code. I am starting to think this is just a scam to get charge card numbers or something! They have no customer service, just a computer auto response. STAY AWAY!!!!!
I had read a lot of the reviews on this website as I was quite worried when I found out it was a US based company and not UK as I first thought. I have to say that I did contact them concerning duty charges before my order came and they emailed back saying they would foot the cost if I produced proof of charge. I ordered on the 21st of September and got an email of despatch on the 23rd. The items came on the 28th which I thought was very good and what's more I didn't pay any duty. I ordered 16 cards which I don't think I would have got anywhere else because the designs were really unusual. I am really happy with them and the service. I know larger items have been a problem for some but I would definitely give them a go for unusual and very reasonably priced cards.
I ordered t shirts from them.
I didn't expect them to take 3 weeks to turn up!
I paid in pounds so was (naively?) not expecting it to come from the USA, which it does if you look into it.
Now it has turned up they want me to pay £15 customs charge!
They do not mention that anywhere obvious.
I will stay well away from that website from now on.
I ordered a shirt from there a few months back. The shipping time was rather high (it was USA to EU so it's understandable), but it was within the timeframe they said the delivery would take place. Product was high quality and very affordable. I will definitely order again.
Great design choice, chose a hoodie and t-shirt to judge quality and fitting (I need XS in UK so finding clothes that fit is difficult).
Order took an extra 3 days than the 10 working days stated.
Also had to pay £11.30 customs charge at the post office depot (I didn't have to pay when ordering from EMP, also USA based.)
Minimal packaging (Good)
However the designs on both garments was printed on, rather than being embedded in the fabric. From previous experience, this tends to lower the wearable life of the garment and can crack/peel after a few washes.
As a student, I cannot afford to keep paying the customs tax. This and the print quality would stop me buying again.
This is a warning to UK customers purchasing from redbubble.com. She bought two T-Shirts and the UK customs charged an additional £3.30 VAT plus an £8 administration charge.
ordered a shirt as a gift for someone's birthday with like 2 and a bit weeks to arrive thinking it'd come well within time, especially as the delivery said it'd take 8 days or so, it arrived a week late,the worst part was the shirt looked shoddily made, absolutely terrible,the print was faded and scraggy. Not happy with delivery, product and especially price.Never using the site again.
Wonderful site I would recommend it to everyone!! The designs were fantastic and I ordered 5 tees and 1 hoodie. They arrived a day before they were meant to and all the designs were beautiful. The hoodie is a light weight hoodie but is still incredibly comfortable. I had a problem with one of the tees as it was a slightly different colour, I filed for a return and within a day they offered me a full refund or store credit and they also let me keep the top!!! Absolutely wonderful site
→Here is why I won't be ordering from Red Bubble any more:
→every time I go to log in, it says my username and password is incorrect
→that's just not true
→so every time I want to look at something, I have to send a new password to my email
Robert: This might help:
→it's too annoying, and I won't be buying any more
→I'm not an idiot, I know how to log into things
→you have a problem in your coding
→talk to the programmers
→clearly you aren't reading/listening to what i'm saying
→obviously I have resent my password in order to log in
→you proceed to send me a link telling me how to reset my password?
→way to go red bubble
→Thanks ROBERT, I'll be sure to let everyone know how helpful you were
Robert: Did all of the information in the link prove useful? :)
→Listen Raj, you need more training
→decide not to hit that enter button?
→come on, give me some more gold for my blog
Robert: Have you tried all of the suggestions in that link?
→name all the suggestions for me
Robert: Please read the link.
→I don't know how to read
→tell me why your programming is lacking
→was it also outsourced to India?
Robert: We are here in the US. Yet how can we help you specifically? Please try the suggestion we are providing.
→please read this conversation
→I have already done that multiple times
Robert: DOne what exactly?
→read the link
→all of that
→so now what's the next step
Robert: If you've tried all of the steps in the link, perhaps you would like to clear your cache and cookies.
→why don't I have to do that with the other 5 websites I log into everyday?
→too much effort
→I can buy this stuff from other vendors without the programming issues
Robert: Clearing cookies and cache may be of assistance.
→Yeah you mentioned that
Robert: Did that work for you?
Robert: If all of the information provided in the link did not prove useful, nor the clearing of the cache and cookies, you are welcome to contact us here:
Robert: Thanks for contacting us.
→Again let me remind you that I will not be purchasing from Red Bubble and I will be posting this online for others to be forewarned.
→Thanks for the "help"
Robert: Have a nice day.
I was able to buy 2 iphone cases at resonable prices that were super unique and awesome!!! Not only was i able to get a coupon for 10% off, but it also arrived earlier than i expected! The site said they would arrive in 7-10 days, but i assumed it would take longer since most of the time things i order take longer than stated! My cases were shipped august 13th and they arrived august 23! I will use this site again!
Easy to buy at reasonable prices. Support is super helpful, quick to respond and nice. Hotmail filtered the response into my spam but that's okay, I've fixed that. Arrived way earlier than advertised.
I bought a shirt for my friend on Redbubble for her birthday and it turned out great! It shipped super fast (shipped on the 7th and got to my house on the 10th). The shirt looked awesome and it felt super soft! I am so happy!
The price was high and service was slow, and they lied about when they shipped my order. When they did ship it from US to Canada, they routed it through Germany.
When the shirt arrived, the quality was terrible.
Do not order here. This is overseas. If there is a problem with your order, you cannot contact anyone and no one will respond to you. There is no way to track orders and they don't give refunds! Aghh. I can't believe I was so stupid to order from them without researching first. I am so bummed. There is some weird email form that no one even answers.It just sends you an automatic response. It literally tells you to be nice in your emails! That just tells me they have a lot of angry customers.
To be honest I purchased art a couple of years ago, about 2010. I purchased artwork for my office from Redbubble. I had the artwork mounted and framed. I recall how very well packaged the items were when delivered. Items were delivered in a very timely fashion. I have very unique prints that I feel make the office feel much more professional. The framing and mounting really enhance the artwork. I would highly recommend this site.
I'm in the UK. I found the Redbubble website. It offered me to buy t-shirts in UK sterling, (£), it told me delivery would be a normal sounding £4.80, what I'd expect for domestic delivery, what it didn't tell me was that it was based in US and that I would get stiffed for £11.30 customs tax and have to wait over 3 weeks. However, to be fair, they did refund my £11.30 customs tax, but told me the following:
"You can find out the origin of your items and the delivery estimates on our shipping and delivery page....As customs rules in various countries can frequently change, this can cause delays, and at times, additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, Redbubble is not liable for any additional customs import taxes or duties."
Why would I think of searching for this information when they make it appear like the merchandise will be of UK domestic origin by not informing me otherwise??? Redbubble need to take the responsibility to tell customers before checkout where they are based, giving the customer the choice whether to proceed or not, but then they'd lose custom from EU countries so of course they're not going to do that. Also, as an ex-screen printer myself, I can safely say the print quality on the Redbubble shirts isn't so impressive. So, if you are not resident in US, expect a lllooonnnggg delivery time and a customs tax bill for an average quality product.
MY ORDER IS A MONTH LATE! I ordered a Tshirt and a 6 stickers about a month ago. Only the stickers arrived but the Tshirt hasn't! They said they didnt have my correct address - but then how did my stickers arrive? There go a good $35 of mine! NEVER USING THIS SITE AGAIN!
I was really scared after reading all the bad reviews... but I thought about it for a couple weeks and really wanted my unique shirt. I ordered the shirt on a Monday at like 4pm and received my shirt Saturday. That was fast!!! Much faster than I was expecting according to other reviews.... came from California to FL in no time at all. I am a female, petite (usually wear small or xsmall but wanted a comfy t shirt fit) and thought a small in men's wouldn't be too big. I should have went with a women's fit but whatever now I know, it's not awful but still bigger than I'd like. As for the image, I feel like it came out kind of grainy compared to how it looked online but maybe it looks different to people who are not wearing the shirt and I can notice it because it's on my body. I will def. make another purchase from them!
i ordered a 'Man Of Steel' tee shirt for my son from Redbubble, and i have to say i am impressed with the quality of the cloth and print design.
ok, you can buy similar designs in stores but i thought it was a nice touch that i can support an independent artist.
delivery was a little slow, however as a U.K. resident i cannot complain too much.(which is normal in our country)
The sense of fun written into the text on this site was a refreshing change to some other websites. Made it feel more refreshing and written by a real human being.
would i shop there again?..of course i would!
WOW! I am a first time customer, and HUGELY impressed. I ordered a T-shirt for my son, and tracking said it was delivered, but it didn't arrive. I did a Live Chat with Red Bubble, and even though I wasn't a long-time customer, and even though I had a small order, and even though I could have been lying, they kindly offered to send a replacement. When it turned out that the original order had been delivered to the wrong house a few blocks over, I called and told Red Bubble, and they said just keep both. This is a CLASSY and GREAT company. I will definitely be a repeat customer! (PS My son LOVES the shirt--both the fabric and the printing is top quality and it has lasted perfectly through quite a few washes!
There was a time when I thought my artistic talent is going to waste. I was looking for authentic art pieces that are not sold en masse. For some artists like me, finding a place to market their artworks can be hard. We cannot set up a gallery that easy as it will require time, effort and, of course, money. To buyers, frequenting galleries can also be daunting as it would require them to allot precious time and effort in going to-and-from the place.
With redbubble.com, both of my needs were answered. For artists, graphic designers and other creative thinkers like us, this is one place where you can simply sign-up and market our wares.
Shoppers like us would really find it a delightful thing that so many options for shopping are actually available there. You should check out this site when you have a chance. You’ll enjoy it there!
This site has NO costumer service available at all. :( It's so frustrating. You can't call them, when you e-mail them, you get automatic answer with useless and unrelated suggestions :( I dot defective shirt, with part of the paint missing from the print. I am trying to contact this company for 4 days already with no results, just automated responses with promises, that someone would answer:(
I'm not happy with this site, not only do they not answer their emails, my Card still hasn't arrived its over a week late, please don't use this site. Rubbish.
I LOVE RedBubble, do not be discouraged by those pessimists, the glass is always half empty, "everything sucks, slow shipping". Truth be told, they are excellent and if you like designing stuff, consider selling here. I have ordered many things, expect slow shipping if you live in Zimbabwe.
AWFUL. Had to pay an extra £15 customs charge on top of the £40 I already paid for two t shirts. RIDICULOUS. There was no notice of an extra charge when buying the items which included shipping and VAT.
DO NOT USE THIS SITE
I ordered 4 t-shirts for my sons birthday over 3 weeks ago. The delivery date has expired (as has my son's birthday) & both Redbubble & DHL refuse to answer my emails. An appalling service and a VERY expensive mistake.
Don't listen to all these bad reviews, i've ordered several T-shirts and while they take a bit longer than expected to arrive, the quality of both the shirt and the imprint has been amazing every time.
I tried to order a shirt. Put in my card number and it didn't match the address. So I changed it to a different address. Then it declined my card. So a couple days later I was looking at my card statement and they ended up charging me anyways. I got no notifications letting me know that the order was processed. I have no idea where the shirt is getting shipped or if it is getting shipped. I tried to contact the site but they don't have a number to call just a "live chat" that I couldn't get anyone to answer my questions. Wouldn't recommend it.
I placed two separate orders with them and neither time ( all prices were in £ sterling ) did I realise shipment would be from the US . I got hit with almost £40 customs fees despite paying for postage on the site . This is dreadful for a T shirt sale as they are generally low priced items !
I hesitated before ordering from redbubble because of the many bad reviews.
Im definetly happy that i finally decided to order, so here's my positive feedback.
I bought two shirts. The stuff has been shipped after 4 days from payement, and arrived in France 16 days later.
Shirt quality is absolutely satisfating, regarding both apparel and print (i only had one coloured designs, so i dont know about coloured prints, but i expect the same quality level).
Recommended. For Europeans also.
I am actually an artist and a seller on Redbubble, and though I've only been there a few months, the feedback on all the products I have sold has been positive. This has included Tee shirts, (they have been washed) greetings cards, postcards, canvasses, posters, iphone cases and photographic prints.
I think it is fair to say as an artist, I never just leave a company to get on with it. I always make sure I am following the trends and feedback on the sites. But from observation, sellers rarely seem to want to leave feedback or tell an artist direct that they are not happy with the product. I would much rather be told myself first, than have RB carry on selling the product. I offer my public zoomed in versions of my art that link to other art sites so the buyer has the opportunity to see the work in detail.
I am also resident in the UK. If you buy from outside the US, the chances are, will (at some point) face Customs Duty charges - this is NOT the same as shipping, so be aware that the price you pay for the product may come to a lot more.
Lastly, I have ordered my own work from the site. Much like any buyer, I assesed the quality and wasn't happy with one small detail on a particular product so pulled the work. This isn't something I can afford to do regularly, but I would advise any artist using a POD firm to do so. That way you can always be sure the buyers are receiving the best quality. I hope RB continue to serve me well, but just like any other buyer, if they don't I will seek other services.
I have just placed my 3rd order on this site, the first 2 were ordered as christmas presents so I was expecting a slower delivery than normal. this order I placed and still there is no sign of it, the tracking number fro DHL doesnt work (apparently DHL's fault), no one at the company can tell me how long it will be, and have now told me to contact them if I haven't got it by the end of the month!!
I don't feel they give a damn if I get it or not.
Won't use them again
Ordered a phone case in December and still hadn't received it in the 3rd week of January. Emailed them and told to wait another 2 weeks for it, emailed them mid-Feb saying I still haven't gotten it. They said they've dispatched another one a week after that but didn't receive that one either. Had to wait another month to get my refund. All in all, 3 months of waiting for 2 phone cases that never came and for my refund. Very frustrating, don't order from them ever.
Ordered a t-shirt in ££'s and wondered why t took so long to arrive. When it did, it was from the US and I got slapped with an £11.30 customs charge. Almost as much as the actual t-shirt I ordered. I admit I didn't read all the small print, but when you order in ££'s you assume it's coming from the UK. Can't review the quality of the t-shirt as I rejected it at the sorting office and am awaiting a full refund.
Ordered a tshirt and it took ages to arrive. Terrible quality with a cheap, iron-on design that's crooked. Way overpriced. Please don't waste your money here.
Been waiting for my sister's 18th birthday present for ages. She is a big American Horror Story fan and Redbubble seemed the ideal place to get her something different. I recognise I am from the UK and should expect to wait longer but I have waited long enough thank you very much. If it was free postage I probably wouldn't be as annoyed but I paid an extra £4-ish for postage. Glad I didnt pay even more for 'next day delivery' because it's clearly a pile of rubbish.
I have ordered from RedBubble and recieved absimal shirts, only half of the design was printed. I have contacted them several times to try and get the shirts replaced and have been completely ignored by the company. They are no good and will just take your money and give you a crap product.
BOYCOTT REDBUBBLE, SAVE AN ARTIST!
I was unfairly targeted and ignored! Here’s the tale of woe:
I just deleted my rb account and here’s why. I’ll try to keep this brief. Last November, I lost my job and my home in one big whammy. I had to move and find a new job, and while surfing on the dismal waves on UI, I had my tshirt store to help with expenses.
Then in Jan, I get a funny letter. All my tshirts (except the art prints) had been deleted. They told me I was violating their IP protection policy. I quickly searched for other dead space and game related shirts, and found something interesting. People who were screenshotting the game and reselling the game’s logo still had their stuff up. People who had STOLEN MY ART and were reselling it still had their art up.
According to rb, the course of action was for me to write a letter stating why I was NOT violating their policy. I did, stating the obvious. This was all my own art, it was not taken from any other source, and other people were skirting WAY closer to ‘IP violation’ than I’d EVER dare to go! My art was being targeted and I had no idea why!
So I sent in the letter, a 4 page formal legal notice, and then they said I got to wait 2 weeks. If the claimant didn’t respond in that time, the claim would be voided and my art would go back up.
Two weeks pass.
I send an angry letter, saying that it had been TWICE the time they’d allotted, and that it was time to put my art back up. I still had no job and was very angry! I needed that money I was earning from my art!
Another week passes.
And two weeks.
I send another letter.
Eventually, in March, I got a new job. I kept sending letters anyways, to no avail. I looked inside my rb account at the ‘bubblemail’ area where the contact claims are kept.
was closed. Locked by admins so no one could respond. I was FUMING.
I sent a barrage of angry letters and finally, another 2 weeks later, I receive a response. It’s a generic auto-generated letter titled “How to submit your work to redbubble.” I took that as an okay, like, they weren’t going to reinstate my art so I had to put it back up myself.
So I did. I stuck it all up there, and sales resumed, hurray! But then two days later, it’s all taken down AGAIN.
The original claim I made FOUR MONTHS AGO is reopened, and someone writes that ‘sorry you can’t do that.’
I just can’t stand this. In a time when I needed the income most, I was victimized and made an example of for no reason. No claimant or anyone ever came forward to me. Only redbubble and their horrible minions. So today I deleted the account. I sent them an angry letter, which i know no one will read. I’m just a drop in a multi-million dollar bucket and I know it.
So, if you have time, reblog this. Tell your friends, tell the world: redbubble is no good, and it’s time to move on! Don’t be the next victim. UGH.
Ordered my shirts last week and recieved them yesterday. The quality of the shirts is awesome (american apparel) but the screen printing is a little sketchy. I'll have to wash them to see what I really think. Overall, I'm happy.