I am blown away by the customer service I received. (in 46 reviews)
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I've ordered from Redbubble before and, although the prices are a bit steep, it's amazing the quality of the shirts I've received. The cotton weight is a bit thin, but the shirts themselves are ridiculously soft and wonderful and I personally like the weight of the shirts. They also have online chat systems used for asking questions; the employees are very knowledgeable, friendly, and helpful.
The best part about Redbubble is the fact that artists can make their own designs and sell them which means that everything you get will be unique.
I don't think the people on here that keep complaining about shipping times realize that they actually have to custom make the shirts per order before shipping them out, so the actual production time is included in the time it takes to ship the T-shirts.
I also see someone claiming that the people giving this site "4-5 stars" are Redbubble employees while simultaneously claiming that Redbubble isn't a real company because they got an email from a "nonhuman". I'm not really sure how those two statements coincide with each-other, but in any case, I'm definitely not in affiliation with Redbubble. I just really like the shirts I received and will be receiving another awesome T-shirt soon.
The variety of the designs is great and many of them are really unique. I also received my order on time. However, the quality of the fabric that is used on t-shirts is poor (I ordered 2 women t-shirts) and the print is not that great either. It's not awful but it's definitely not the "cutting edge technology" that the site suggests. Overall I think that for 20-25 euros for a t-shirt the final product should have better quality.
I bought two stickers from Red Bubble, which are designed to put in the car with a number of details of your child so that emergency personnel can know about allergies or medical conditions etc if you are involved in an accident. Seemed like a great idea, until the stickers arrived and they are so small you can barely write anything in the boxes...seriously, they are tiny. i had enough room to write the first line of my address and my name but not any contact details...so pretty much useless and they cost almost £5...
I ordered three t-shirts, one was smaller than stated in the description. I went on their website to set up a return. I have not heard from them except an e-mail saying "help is nearby". I have e-mailed them multiple times. They do not have a phone number listed anywhere. My credit card company gave me the number they had and it was disconnected. I cannot support a company who has such little regard for their customers, I hope others feel the same way.
I was so pleased! Received my girlfriend's birthday present on her birthday, I couldn't be happier! At first, I was worried because all the bad reviews I had read about this website. However, the gift is here and I'm so excited for her to open it. Remember to always be your own judge and to give everyone a chance, a fair chance.
I ordered 8 stickers. And I was pretty pissed when they showed up because they are honestly just sticker paper availible at any craft store, with the image printed on it with what I imagine is a ink jet computer printer circa 1997. Tried to contact their support and they pulled a Keyser Soze and disappeared. Their satisfaction guarantee is total horse$#*!.
Masquerades in the UK as a UK company offering "same day shipping". Well, it's technically correct. It ships the same day from Long Beach California and then takes 3 weeks to get to the UK! They then send you a link to "provide feedback" but if you attempt to leave anything other than 4 stars it says "Oops there was a technical problem please try again later". What does this tell you?!
If you would like an experience similar to ordering from an over-seas catalog back in the 60's, this is where you should do business. No customer service, no true confirmation of shipping (tracking #), and the amount of time for delivery is laughable. Actually I'm not sure yet if my stuff will ever be delivered for that matter. Its unfortunate, they have some cool stuff.
I purchased two Buffy themed hoodies from redbubble. Even though I followed the very specific directions on how to wash them both of my hoodies had the design wash out of them almost completely after one single wash. I expect a far superior product for $50 per hoodie. I now have two hoodies that are basically unwearable because they both have half-washed-out designs on them and they look like crap and I spent almost $120 on them. This site is a complete waste of money, you'll get a better product if you go to Walmart or the Goodwill than you will here. Don't waste your time.
I can't say this is the quality of all t-shirts. but after having the same problem with two orders (100% of all my orders), I conclude that the printing quality of RebBubble is one of the worst on the internet, among sites that deal with the same service.
The design is usually grainy and unfocused.
On my first order I talked with the artist directly (since I thought an artist would like to know the quality his art is printed in). He confirmed to me that he sends the design in a high resolution format, so the fault is with RedBubble and not him.
It's kind of disrespectful to artists and buyers to have a product quality lower than a local t-shirt printing shop which have very basic equipment.
I do have to point out they have an excellent customer support team. They contacted me and asked me to send photos of the t-shirts. I did. To which they said they'll send me another t-shirt since the quality looks not as good as what they usually ship.
BUT! when the new shirt arrived, the quality was the same as the two shirts I already have. which is bad.
So again.... they are not bad people. but they do have low res t-shirts.
Tip for consumers: If you have a eye for high quality printing (basically, if blurry t-shirts with lousy colors annoy you), don't buy from redBubble.Ask Neil about Redbubble
I recieved my order in the mail today...I am beyond excited about it! It was way better than what their picture showed. They are definitely a modest company. Prices wwre great, products are great, shipping was fast, and I am overall extremely pleased with every single bitnofnmy shopping experience. Also, the humor they have in their site and confirmation emails is refreshing. Made me laugh and made it feel like a more personal fun place to be. Way better than some cold computer generated dull informed email.
I'm highly confused about all of the poor reviews.. like, I've ordered from them MANY times, and never had an issues.. All my shirts are fine, I've ordered, one t-shirt, a tanktop, 3/4 sleeve shirt, long sleeve shirt and two sweatshirts from them. I also ordered a poster, 7 stickers, pillow case.. everything look perfect even after of having for over a year.. I also had a coupon for 20% on one of my orders and i couldn't find out where the code went and accidentally purchased the shirt. I emailed them telling them what happened, i got 20% of my order refunded into my account..
Tip for consumers: I absolutely adore red bubble! But some orders do take longer the others!!Ask Jessica about Redbubble
I ordered 2 t-shirts and a hoodie.
The 2 shirts were a little snug so i contacted customer servise and received a swift response.
The delivery was fast bearing in mind i am in the UK and it has been shipped oversea.
The will definately be taking more of my custom in future
I was amazed at the selection, and the actual shirt quality feels like silk. The only reason i rate it a 4 instead of a 5 is because of the fact that if you do not cold dry rinse wash it, the fabric..... Melts, in a sense. But, its nothing that a good lintbrush cant fix, and it went back to its original state. A great website, too, better than Etsy because the selection is much much larger. Thanks, redbubble!
I ordered 7 hoodies, 4 black 3 white, 3 with zipper 4 without, 1 back print and rest on front, I made order from Sweden.
Overall I'm happy with my purchase.
Price is on the higher end of not too bad.
Shipping was made as painless as possible when buying from US.
The quality on the hoodies need their own section:
the markings are of acceptable quality, it will probably have washed away most of it in a year. But the selection available was amazing.
The zipper is good quality so it's not going to break instantly.
I ordered XXL just to be sure it fit and I noticed that these 2X are little bit above normal size. If you are like me almost 1X, then try 1X instead.
The hoodies themselves are a bit lower on the quality, it's worth the price but I would say that the hoodie itself is 1/10th if total price.
It was also much thinner then normal so it won't keep you warm like the average one. To me that's a good thing since I think normal ones are TOO warm, this was a pleasant surprise for me.
Overall I would probably order something more unless a higher quality or cheaper price store comes around within a year or two. 6/10
This is now the second issue I've had with redbubble at this point. I ordered 1 damn cell phone case for $20.75, and they've charged me 3 times for it. Their customer service is non-responsive at all. They don't even have a chat feature for a quick resolution. I will be bombing this company on all social media and every review site I use. DO NOT USE THIS COMPANY, THEY LOOK GOOD ON THE OUTSIDE BUT ARE AWFUL.
Tip for consumers: DON'T DO ITAsk Zultan about Redbubble
I've ordered 2 t-$#*!rs (#5639661 / #5639754) with AngularJs and C# prints on (cream and purple colour). So shocked to see the poor quality of both t-shirts and the faded prints on both. It was just a waste and I have never seen such poor quality material and such faded prints... I have printed shirts before from different places... but this is so far the worst of all....
Tip for consumers: Cheap Quality. Faded Prints. Disappointing. Don't waste your money..Ask Rajitha about Redbubble
I ordered some stickers to liven up my toolbox and you'll never guess what happened .... my order never showed up , seriously. They don't know how they even send each order and although I got my money back it was such a painful experience. Still haven't put a single sticker on my poor blank toolbox.
I've ordered stickers for my laptop from this site three times now and I love all the different designs and the stickers are great quality. The prices are okay, but if you order more than 6 stickers they're all half off. I haven't bought any clothing items so I can't speak to those. The time it takes the packages to arrive is a little annoying and its frustrating that they use so many different shipping companies so sometimes you don't even get a tracking number. Overall I've had good experiences with this site though.
I love Redbubble!! I love it! You can't things like they sell anywhere else! And if you find a picture / artwork you like, you can get it on pretty much anything: any color or type of shirt, mugs, bags, stickers, pillows, etc.
The price is a little steep, but not outrageous. And also fast shipping!
The only little thing they could do to improve is to add tracking information.
Got a laptop skin from them. The quality of the material was fine, but the skin was only roughly sized for the laptop. Had to cut it to fit, and of course with a curved edge on the laptop that was not perfect. Not sure what I paid $30 for. My advice in this case: if you find a design you want, try to get a large image of it, and paste that into one of the design-your-own sites. Most places will actually cut the decal to fit the laptop..
Tip for consumers: Do not.Ask Dan about Redbubble
I just made my second purchase from redbubble. The first item I purchased was a tank top with a x-files design. The design is perfect and the shirt is a very strong and thick material. There is literately no flaws. The second purchase I'm still waiting on the shirts but I got my x-files mug today and I'm extremely excited. I love it and can't wait to use it. Also they did a great job packaging the mug as well. This is an amazing company and I will definitely purchase again.
...but after I posted my dissatisfaction with the hoodies and tees that I purchased I called customers service and the complete amount was credited to my account AND I was allowed to keep the product ...a 166.00$ total. No questions asked. This fact allows me to deal with the company again knowing what to expect.
I ordered a v-neck shirt (Didn't expect the V to be so big), and a sweater which has been a great sweater So far
I just got my order of t-shirts. For the price, the cloth is very, very thin. It's almost a see-through. Feels like one of those advertisement t-shirts you get for free and are only good for walking around in the house. It feels cheap, I've ordered similar priced t-shirts online with much better cotton weight. The printing looks decent and the designs please me, but I will not be a returning customer with such a low quality cloth, especially considering the price and the market out there.
THIS IS THE BIGGEST RIP OFF PLACE I HAVE EVER DEALT WITH..I ORDERED AN UNISEX TSHIRT FOR 28.11 PLUS SHIPPING, WHEN I GOT MY CONFORMATION THEY CHARGED ME 92.00 FOR ONE SHIRT...I TRIED 3 TIMES TO CANCEL THE ORDER..TODAY THEY TOOK IT OUT OF MY ACCOUNT AND SENT ME AN EMAIL SAYING IT WAS SHIPPED..LIA SENT ME AN EMAIL TO SEE IF SHE COULD HELP..I NEVER HEARD FROM HER AGAIN..BUT THEY SURE AS HECT TOOK MY MONEY..I WILL NEVER SEE THAT AGAIN..I WAS SO STUPID TO TRUST A COMPANY THAT I HAVE NEVER DEALT WITH BEFORE..NEVER AGAIN...
Tip for consumers: MY EXPERIENCE WAS NOT GOOD AT ALLAsk JUDY about Redbubble
Ordered a shirt, took 3 weeks for the shirt to arrive. Contacted redbubble and they sent the shirt via UPS smartpost which anyone who has used "SMARTPOST" knows that it is the slowest way to send parcels in the USA. For one baby t-shirt it would have been faster and cheaper to send by regular USPS. When the shirt finally arrived it was the wrong size. Contacted the site through their online email client for exchange and have not heard back AT ALL. This is the second shirt from redbubble and the quality of the prints is marginal to borderline carp. I will not be doing business with them again.
Tip for consumers: Don't use this site, customer service is terrible and shipping is slow, better on demand t shirt makers online. Chose them insteadAsk Doctorious about Redbubble
An update to my previous rating: since my tshirt was too big and did not fit properly, I submitted a refund request. Right away I received a response stating that I don't even need to send my shirt back, and I was provided with a code with the full amount of what I paid on it in order to get a new item! I now have an amazing new tank top AND a tshirt to sleep in. My tank top is a white and red design printed on a black shirt, and it is vibrant and fits perfectly!! Fabulous experience, fabulous customer service.
I ordered an iPhone 5s case and I love it so much! It is one of the best cases I have ever had for my phone. I LOVE IT SO MUCH! I ordered the tough case and the only thing I would ask do change is the peice. It's a little much but it's worth it! I love my case and I recomened it to anyone! They also have SO many One Direction cases! I was in heaven! If you like 1D and u want a 1D case, order from here! Bc I'm 1D af!
Tip for consumers: Don't order around Christmas. Because I did and it took longer to come!Ask Jill about Redbubble
I placed my first order on 12/14 for a iPhone case. Upon checkout i was given a code for $10 off my next order so I thought ok why not and placed another order right after for a samsung galaxy s5 case. The next day I received an email for one of the orders stating they needed my physical address they couldn't ship to my PO box. So ok i give them my address then not 5 minutes later i get an email saying my other order had shipped.. to my PO BOX! So I go ahead and send them another email asking why my other order shipped to my PO box when I was told it couldn't. They email me back saying they will ship to my PO BOX. So after about a week I received both cases. They were both the exact same case! Both for iPhone 6 plus with the exact same design. So I email them on the same day and waited a week for their reply. They sad they were sorry for the mixup and would sent the correct case and I could keep the other case. Well that exact same day I got the email ANOTHER case came in and it was the original one I purchased. So I guess I will end up with 2 of each case. which is not bad. just a whole lot of confusion and miscommunication.
BEWARE!!! This is NOT a real site!!! my daughter ordered a phone case for her iphone. she received a sticker. $15 for a sticker!! I have been emailing trying to figure out where to send the item back and to get our money back. But, the email responder is "not human" . Yes, not human, and that's what it says when you receive an email back. Its not an actual person,so they say. Its been a week now, and still have not received anything from anyone "human". But yet, as the "non-human" responder says, they are "keen" in helping their customers. Is this a joke?? There is no customer service phone number to call either. Guess that should have turned on the red light, huh? live and learn. But, I am telling everyone, DO NOT TRUST AND ORDER ANYTHING FROM REDBUBBLE!!!!!!! They are nothing but SCAMMING THEIVES!!! And when you see any 4 or 5 star good reviews, they are all from the site itself. Their own people writing the reviews to make "real" people think it's a good and trusting site. BUT ITS NOT!!! DO NOT ORDER ANYTHING!!! If you don't like it or need to make a return/get your money back, IT WONT HAPPEN!!!!
Tip for consumers: STAY AWAY!!!! ITS A JOKE!!! SCAMMING THEIVES!!! DONT ORDER FROM HERE!!! If you see any good reviews with 4 and 5's, its from their own site!! They are not "real" people!! There is no customer service phone number.....THAT in itself is a RED FLAG!! There is NO customer service!!Ask K about Redbubble
I have been waiting now for over a week to exchange my sons hoodie with no result. I have sent 3 emails and all I get is an automated email stating this is not from a human. I want one shipped to me now so he can have his Christmas present. This is ridiculous! You cannot call them. There is no customer service number! Who does not have a customer service number?! Poor customer service if you ask me. I will NEVER order from REDBUBBLRE again after this experience.
Tip for consumers: DONT!!!!!!!!!Ask Michele about Redbubble
I ordered a lot of tees from them. The quality was very good... before. Two times, it happened that the printing was not ok, an the two times I sent them a email with picture of the problematic tee, and they sent me an other tee very quickly.
Unfortunatly, the quality of the tees suddenly changed. They stopped using American Apparel, for some crappy tees made in a sweatshop in Honduras... I found that very unethical, and I will now buy my tees somewhere else.
Items were poorly made and expensive. Quilt covers did not have pillow cases included. Tshirts were either too small or not sewn correctly at seams. I ordered what I thought was an iPad case since it was quite expensive, when it arrived it was just a sticker.
I ordered a t-shirt from REDBUBBLE on December 16th 2014. On December 19th, I received an email saying that my order had been shipped. Today is December 30th 2014, and I STILL haven’t received my order. When I contacted UPS about the package, they said that the shipping had been paid for, but that the package had not been shipped from the seller yet. I’ve TRIED to contact REDBUBBLE several times, but they only respond with an automated email saying they are working on the problem. This shirt was the ONE thing that my daughter really wanted for Christmas. I am SO frustrated with this company, and will NEVER order from them again!! A little bit of customer service goes a long way folks! What HORIBLE HORIBLE HORIBLE company!! I should also point out that they were very quick in taking the $29.46 out of my account for the shirt. Funny how that works.
Great idea for a business, many interesting designs but customer service is almost nonexistant. I just sent my 2nd email after waiting a week for an actual person to read and respond to my first (there is no phone number). Most complaints I've seen have to do with shipping. I was actually happy that I got my package in a timely matter only to realize that instead of printing the design on a hoodie (like I ordered and paid for) they put it on a long sleeve tee...effectively robbing me of approx. $20. I've been trying to contact them to make sure they give me back the difference but so far no luck.
Tip for consumers: Don't bother more hassle than it's worthAsk Vanessa about Redbubble
I ordered from here on Dec 10th, 2014. They claimed they shipped it Dec 13th. Plenty of time before Christmas. As of Dec. 24th it has not come. A little girl will not get her gift today, for Christmas. I am one pissed off consumer. This place sucks. I , also, paid $10 extra for shipping. This is BS!! Thanks Redbubble for ruining Christmas for a little girl!! You suck!!
Their customer service sucks also. They won't even respond!! The pillow is overpriced, they charge extra for the fill. All crap!!
Ordered a sweatshirt for my grandson in 'medium'. Within hours thought I should order 'Large'. I was told NO..it is in the making. Recieved it today. It is very thin and the print looks rather cheap. It is all cotton and wil shrink and likely fade. Certainly not worth $50.
Tip for consumers: Look elsewhere first.Ask Nadine about Redbubble
I've got work for sale here and also own some of the t-shirts. My one complaint is the printing is a little dark on the shirts. Other than that, putting items in the shop is a breeze and I haven't had any problems with the merchandise.
Tip for consumers: If you're posting your art here, you might want to do some digital adjustments to brighten it a bit to counteract the darkening in the printing.Ask Jolie about Redbubble
The service and shipping is great. I order a ton of stickers from this website. They always have a variety of great stuff to choose from. However, the images on the stickers themselves always come out a bit grainy. They also lack that shiny effect that stickers normally have. It peeves me immensely that the images are grainy (it takes away from the great detail of the artwork). Other than that, I definitely recommend Redbubble.
I am blown away by the customer service I received. I have never heard of a company exchanging an item without needing to receive the original item back first; let alone not at all! Thank you so much I really appreciate it. It really shows Redbubble's customer devotion especially during the busy holiday season. I will definitely be doing more business with Redbubble in the future. Great business!
I ordered a Custom Iphone 6 Plus case, entitled "The Wings of Dixon". A Walking Dead Themed Case. I paid £25 altogether including shipping and I have to say I am more than impressed. The quality of the design and print is impeccable and the case itself feels well made. The biggest surprise of the order though, was the delivery time. It was estimated my order would take 11 days to be manufactured and to arrive to me (I live in the UK) but in actual fact, it arrived in just 2 days. I'm still struggling to believe that it's here. I dont often take the time to leave reviews, but with service like this, i felt abliged. I will 100% be shopping here again, I have my eye on another Walking Dead Case ;) Brilliant.
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