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Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
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I am absolutely outraged by how Redbubble treats new creators. I created my account, uploaded original artwork — all of it 100% mine, with full copyright ownership. My content was clearly resonating with users: it was getting traction, saves, and attention. Then suddenly, without any warning, Redbubble permanently suspended my account.
The only explanation I got was a vague claim that the content might not be mine. No warning, no request for proof, no way to appeal — just a cold, final ban. I could have easily proved ownership. But they didn't ask. They didn't communicate.
They just shut me down. This is not only unprofessional — it's insulting.
Redbubble pretends to support independent artists, but in reality, they show zero respect for creators or due process. If you value your work, your time, and your rights — stay away from this platform. Shame on you, Redbubble.
DO NOT sell artwork on Redbubble. All of my work was original, but my account was suspended with no explanation. I was owed money for the work that was sold previous to this, but still haven't gotten it almost a month later. There is no phone number to call, just an online form submission, which goes unanswered. This site is a joke. Find a better merchant to sell your work.
I had a really disappointing experience with Redbubble that left a sour taste in my mouth. I opened two accounts—something I thought was fine after a quick check—and linked the same PayPal to both. Turns out, that's a huge no-no in their rulebook. Fair enough, it was an innocent mistake on my part; I wasn't trying to scam anyone or "game the system." I just didn't realize it'd be such a big deal.
What stings is how harshly they handled it. Both accounts got permanently banned, no warning, no chance to fix it. I would've happily deleted one if they'd just asked, but instead, I got a swift rejection on my appeal and a stern "don't ever make another account" notice. It feels like overkill—like they assume everyone's a bad actor and punish you without a second thought. A simple heads-up could've sorted this out so easily.
I get that they have rules for a reason, but the zero-tolerance vibe and lack of flexibility really rubbed me the wrong way. It's a shame because I was excited to create and share stuff on there. Now I'm locked out for good over something that feels so minor. If you're thinking of using Redbubble, I'd say proceed with caution—triple-check their policies, because one slip-up, even an honest one, and you're done for.
We ordered from Redbubble December 10th and they said that it will arrive December 13-18. When we checked the site after those dates had passed, there was no status change. Then we tried to cancel the order and lo and behold, the status states that the item was shipped today. Although UPS and USPS say that the tracking number they provided is legit, both state that they have not yet received the package. As others have stated, there is no straightforward way to contact customer support. We are contacting our credit card company to try to cancel this charge. I believe the 5 star reviews here claiming that they got good or even great customer service are bogus.
I have been using Redbubble since 2021, and it was good back then, very little deducations and if you didnt meet the payment threshold by the end of the year then you would get your earnings, even if it was just $5. However now, over half of your earnings are deducted by account fees and you are no longer able to cashout at the end of the year if you didnt make your payment threshold. Unfortunately, Redbubble is going downhill and is very much not affordable to artists anymore.
Please if you are an artist trying to make money through your art, go to other platforms that don't take so much from you.
I ordered an art print from Redbubble on 10/26. When it arrived, it was blurry, pixelated, and obviously derived from a low resolution source image completely unsuitable for print. I contacted them and submitted photos. Instead of giving me a refund, they gave me a voucher for store credit. OK, fine. I ordered a different print from a different user. At this point I've paid for shipping twice, totaling over $25 just for shipping. The replacement arrives and it's even worse than the first order. It's not only blurry, there are long print lines and scratches. I contact them again, requesting a refund, as there is no way at this point I intend to order any more products from this company, not to mention I would have to pay for shipping a THIRD time. They are uncooperative. I contact paypal and file a dispute. Redbubble doesn't even read my dispute and sends a form email stating that my order was delivered. Yeah, no kidding. That wasn't in question. What I received was two defective products in a row and I want my money back. I escalate it to a claim with PayPal. They send more cut and paste form letters, asking for photos, which I've not only already sent them, I also posted on the paypal dispute. I send them the photos AGAIN. This company would rather do this to a customer over $50-60 and not only damage their brand, but ensure that I tell everyone I know about this bad experience, than reimburse a customer for their OWN POOR PRODUCTS. This company has no quality control and evidently let's anyone upload low resolution images to their site and sell them, but their print on demand partner is also atrocious. This is a predatory company that hijacks your money and thinks they're entitled to hold onto it like an underfed piranha rather than make sure they're providing value so they have repeat business and a positive brand reputation. As of right now I'm waiting on my PayPal claim. Redbubble, you deserve to go out of business.
RedBubble.com is an enemy of independent artists all over the world. Their recent change to a tier structure is literally robbing indie artists of hard-earned cash. How can I sell merchandise, RB take the largest percent of the profit, and then they charge me an additional fee because they've labeled my art a particular way? There are complaints from thoussands of artists who draw their art by hand, only to be labled a freelancer who "spams RedBubble with crappy and derivative art work." Why is it that a young artist with consistent sales cannot reach the "payment threshold" because each time he makes a sale, RB reduces his cut with a fee? Look at the images attached. I've made $38 dollars in August, but I haven't reached the payment threshold because RB has taken $21 off the top as "fees" leaving me with a paltry $17. Keep in mind, they've received a profit from the sale when the sale was first made! This is a money grab, plain and simple. They are literally stealing millions from independent artists every year, by reclassifying their work as "freelancer" and robbing them with a subjective fee. Our only choice is to stop using redbubble and move your accounts to another POD provider. Without the artists, RedBubble couldnt sell $h!t!
The real reason for the tiers is that RB monthly visitors is down. They want YOU, the artist, to bring them more visitors by promoting your work on other social media accounts. The caveat is that even if you bring someone to the platform via a link from Instagram or Facebook, there's not guarantee they will buy YOU art. However, they may buy someone's art and that is money in whose pocket? RedBubble! If they want artists to bring visitors they should pay us for the traffic we bring, right?
I've made some money during the election year. One my payout is made I will be cancelling my account. The only way to affect these big companies is to hit them in their bank accounts. Take your art to Shopify, eBay, Etsy, Printify or any other POD company. Red Bubble and TeePublic changed from a viable resource for artists to a scam and money-grab by corporate CEO's, CFO's and their ilk.
I bought an iPhone case from them in January 2024. The case was badly designed and non-functional. When the case was installed the iPhone volume buttons wouldn't function. It appeared to be due to the design of the case and to the very stiff material which was used. I requested a return and refund, but the company refused saying that I needed to use the case longer to "break in" the buttons. I did this, but it made no difference. Then I followed up with the company saying that I had done as they asked and the product still didn't work so could I please have refund. They didn't offer a refund but instead said they needed to first "investigate the problem" and asked me to send them photos of the case from multiple angles as well as the model of my phone. Photos would have shown nothing about the stiffness of the buttons, and the model of the phone they already had from my order. It was clear to me that they had a policy of dealing with return requests by delaying and wasting customer time until they gave up.
No real support for artists as account was closed without a detailed explanation. My designs are also appearing in dummy accounts and nothing gets done about it.
I am an illustrator and an artist. I've been using Redbubble since 2018 and I have more than 1K designs uploaded. I never really earned a lot of money but as creative job it was a good side hustle. Last year RB decided to implement a tier system, dividing creators in 3 tiers, with no explanation of the rationale underlying. You can be demoted (and so subjected to fees that are not clearly explained and are extortionate) without a valid reasons, without warning and with no possibilities of appeal. Strangely the accounts demoted are often the high earners, so that RB can take another gabelle on the already meagre margins artists have. Prints quality have also deteriorated, prints tend to wash out much quicker. Pity - I used to love RB for the interface easiness, but their questionable ethics made me regret to have given so much time to create original work for their platform. I have since decided not to upload anymore.
Last year they cut the artists' revenues by half.
Now they suspend accounts without explanation.
And keeping the artists' earnings.
Avoid this website. Do not support a company that exploits artists.
Their new TAX on artist is outrageous!
They take almost 50% cut from our earnings.
For example if you make $5 they are charge you $2.30.
(For those who don't know. Redbubble already charges us with their expenses and their profit. This tax comes top on that. Purely from our profit.)
If you are an artist on redbubble then be prepared working for free basically.
My experience with redbubble has been the worst experience that has happened to me on these platforms. He showed it briefly. I invested my time to post over 200 designs there but I was never paid for the sales made. Even though I had passed the commissions earned from the sales of 20 dollars and my PayPal account was verified, they canceled the payment every month without any particular reason, blaming PayPal. The figure they had to pay me increased every month and in December of this year it almost doubled because I wasted my time advertising the designs on tiktok. One evening I was editing some tags as I had mistakenly posted them as hashtags and the internet in the cafe where I was sitting was weak and the designs wouldn't load. I left there and sat in another cafe and again they did not work even after several attempts. I got up and ran to another cafe where the internet was better and the moment I saved the account, it logged out and I was suspended. I contacted live chat, it was a waste of time, I made the appeal, but there was no option in the forms to give a request. I emailed from the email I had communicated before and the responses were simply a rejection of the appeal request and after that, even though I explained the situation several times, I did not receive any response except that they told me to read an article that speaks in general terms about the reasons of suspension. Normally, it is easy for them to benefit from countries like Albania, since going to court for them is a long and boring job and it is not worth it. Just keep in mind that they are fraudulent and not correct. How can you suspend someone without showing him the real reason and without giving him the opportunity to fix if he has broken any rules? Disappointed to the maximum of them
After 20 days, the product never arrived. That's why there's no p"roof of purchase". There's no tracking associated with the shipping, and it's impossible to connect with a real person in customer service. Instead, the customer gets an online run-around where no real person ever responds to written questions. Avoid this company!
I love this store. They have the BIGGEST selection of EVERYTHING you're looking for. Everything i have ever purchased from this store is GREAT quality and GREAT prices. IF youre looking for cool backpacks LOOK NO FURTHER! Thank you Redbubble.
Ordered two sets of socks and received both with multiple printing errors. Misspelled words, upside down words, overlapped print, and light printed words you can't read. These are a mess and I absolutely cannot give them as a gift. Paid $20 for each set and there are no refunds apparently, no customer service to speak with, just stuck with these terribly printed socks. So upsetting
I have purchased on Redbubble several times. I never had an issue with the seller's themselves and the merchandise was always great. But what good is that if the company itself is so difficult to communicate with when there is a problem? I do not sell on here - I only purchase. I had an email change and they will not allow me to go into my account and change it. They say it is an "artist" request even though I do not sell on here. So I put this request in months ago and it got ignored. I placed an order recently only to find the same issue and that they never changed it. If I need to put in a new email request they don't seem to grasp there may be a problem with the old email address? So they kept sending messages to the old one instead of the new one to confirm my identity. Fortunately I still have access but it's difficult and don't wish to do that. There is no phone number to call so I left a FB message. He didn't understand this simple thing either. It's an email change - how hard is that? He went on about other things that had nothing to do with this. What an awful company to deal with when you can't even change your own account info. I feel for the sellers on here because I probably will never use this site again. So beware if you buy on here and have an issue, they make it extremely difficult.
I am a philosopher with a degree in my field. When I first posted my quotes and purchased designs, there was nothing available in that domain. Now I see that some users took my ideas / quotes & put a lame text with no design on a random shirt. This should infringe copyright rules, at least it would at university. I cannot even purchase my own t-shirts because theirs is promoted, not mine.
Ordered in advance for a friends birthday. I received an email that the artwork had been prepared and shipped the day after my order. Now, the "track order status" says it was shipped yesterday (11 days later). It will arrive *a week* later than stated, missing the birthday.
Need some honesty about shipping.
I've requested a refund of shipping/handling costs.
REDBUBBLE company is unreliable! You order a product from them and you don't receive it a month after the estimated delivery time! Your money is not refunded! Customer service will not help you... For my husband's birthday, I ordered a t-shirt from an artist through the company's webshop. The package did not arrive, but the customer service again promised a later delivery time... As compensation, they sent another t-shirt, which again did not arrive at the address I had given.
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.