I have never had a problem with customer service and they have always been helpful and polite. (in 151 reviews)
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This company is very honest one. Unfortunately I have read well all instrcutions and accordingly I have made a mistake in registering with them and deducted some money that I was tending to. But when I discussed with them the issue they showed extremely understanding position and solved the issue to my expectation.
Impressed by the way my complaint was dealt with!!
I sign in and when they ask me for my credit card I put it in (mistake) then when I press continue then they charge me $60 for a 100 bits and sure they charge my account right away. My understanding was that they charge .60 per bid and I didn't even bit anything but then I email them to refund the money and they email me back that it would take 5 working days to get it back on my account. The response was quick but the refund will take days.
Other than the sometimes fascinating deals to be sorta kinda had, my initial experience after sign-up was BAD. It appears that there is a screen where you enter your CC # and info. To the left is a big fancy box talking about buying 100 bids. For $60. No where was there a check off box stating that one would like to buy these bids. I filled in my CC info and clicked on the great big "I'm Ready to Start Winning!" box.
Within 3 minutes I got an email stating that I bought 100 bids for $60. What?! I sent an email to customer support stating my dissatisfaction over their (self-perceived) hoodwink of my CC and me. I went on to their site and utilized their "auto-bid" feature to try and spend those bids ASAP.
I just got an email from customer service saying that my account had been deactivated and a refund was put in for $47.25 back to my CC. Bravo, Quibids!! Bravo! That is why I gave this operation TWO whole stars. The auto-bid thing didn't seem to work (again, self-perceived). The items I had some passing interest in were not open to bidding, but as "Buy Now". The selection of items was limited, altho' there were many MANY bid bundles up for auction.
Anyway, I was not satisfied with this operation (except the very prompt refund of my CC!) If you are an eBay fanatic, give QB a shot. But, I don't recommend it...
Tip for consumers: UNDERSTAND!! When you sign up, you MUST buy a 100 pack of bids for $60. You Do NOT Have A Choice!!!
Read the QuiBids 101 and their help section before joining. If you understand what is said there, go looking for reviews on bidding processes and read those. When you feel that you have a good grasp of how QuiBids works, do some more research. Because if you don't, and you contact their customer support... well, I was amazed at the condescension I got in their need to explain this, that, AND the
My experience ended on a good note. I only wanted to view the site to see if it was any different than another site which is partnered with the site, but I did not intend to be charge before I was really ready to order or place a bid. I contacted the support and they were sensitive to my concerns and proved that customers are important the the company.
I had visited the Quibid website and accidentally bought a bid pack for $60. The money was refunded to my credit card after I sent an e-mail to customer support service and explained the situation. The refund was speedy and the problem that happened for me was explained so I understood how and why it happened.
They were very helpful
Thank you support at Quibids!
After being a very happy and successful member for many years I had become disappointed in what was being offered I believe Quibids is going back again and I for one, couldn't be happier about it. Quibids has always had the best customer service and the best quality and brand name items. Their policies are good and their auctions are fair. Their retail prices for items are also right on the money. I have checked this many times and find other sites highly inflate their retail prices so you think you are getting a better deal. I am so glad Quibids is ethical too. I have complained to other sites about their pricing and they try to first say it is an average (it is not), then say it is close (it is not). Overall, you get good, honest auctions and great deals. This is why I love Quibids!!!
I have nice experiences with Quibids thanks
I was experiencing problems completing a game. I emailed, received a quick response and the problem was fixed right away. This is amazing considering
my experience with other sites was far from "A quick response" and took a long time to correct.
This is just one of the many reasons I like QuiBids.
It's thrilling! I strongly advise newcomers to take the QuiBids 101. Very good info. I have won 4 auctions, approximately $80+ worth of merchandise and I only spent 26 or 27 cents total. I realize I've wasted some bids trying for the higher dollar items. It's going to take more experience. I enjoy just watching others bid. I haven't had this much fun at the casino. At least with QuiBids, I get something for a little of nothinhg
I encountered a problem with receiving a partially damaged product. Quibids Support responded promptly and resolved the issue quickly. Great Service!
In 3 years I have never encountered anything that wasn't resolved promptly and to my satisfaction.
43 Questions & Answers
can I place my bit and get my stuff through post office box?
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