I have never had a problem with customer service and they have always been helpful and polite. (in 178 reviews)
Detailed Rating Summary
▼ Sort by: recent
I ordered a product In the beginning of June... Started looking for Help when it hadn't arrived at the beginning of July.. Customer service reps online are friendly but don't give any answers... Tracking number for the product is invalid. They refuse to refund me what it actually cost for the product.. bids and payment. I'd highly recommend against this site.
I tryed it a few times, before I knew it, I was out 60.00. And nothing to show for it.
I can't prove that they bid up, but it sure seems like it.
Spend your 60.00 on something you can see and own!
Very fast and strait to the point and very peritoneal.
The first page showing the great prices made me jump right in and join up, pay my money, erc., before I really knew what was what. When I actually read the rules I realized now is not a good time for me to do this. In the future it may be great fun.
If asked I might suggest to those in charge that they mention to newcomers the advantage of reading about it before you spend money. It would save a lot of busy work for everyone. I did ask for a refund, and they were very prompt about doing that. No complaints at all, just a suggestion.ADDENDUM: I just received the comment below. If I missed seeing it, then Quibids cannot be held responsible for my oversight. I am, however, not ready to sign-up again, and my rating stands as it is.
Quibids is by far the best of all Penny Auction sites. Many auctions running constantly, giving everyone a good chance to win. If you don't win, you can always hit the Buy it Now button and all the bids you placed are deducted from the final price. This is great if you plan to buy an item anyway....might as well give it a shot and try to save some serous money.
I wasn't paying attention and didn't see that the minimum payment was $60. I went ahead and put my card information in thinking that it was just asking for it, not asking for an actual payment. When I realized it was a $60 I contacted Quibids support. They responded back to me within an hour & I got a full refund within 2 days! I'm so pleased with how professional they were and how they really cared about getting me my money back!!
Overall was great
I did not read/understand how this site worked and it was only after my credit card information was taken, that I understood. At that point, I realized that this site was also beyond my available time and capabilities and requested my credit card to be credited.
I signed up to take a look around your site. It said free registration and a couple of free bids.
Next thing I know yall tapped me for 60.00 bucks and sold me a bid package. Wrong answer. I didn't find anything I wanted to bid on and now yall have my 60.00 bucks. Did get it refunded lets see how long it take to go back to my credit card.
56 Questions & Answers
Related Articles and Tips
A penny auction is a special kind of online auction that allows sellers of expensive items to offer them for pennies on the...
Lotteries, card games and slot machines are all forms of gambling, but the odds are usually clear and most are regulated by...