I have never had a problem with customer service and they have always been helpful and polite. (in 270 reviews)
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I was watching and auction for 100 voucher bids that I should have been eligible to bid on after the time limit for winning Two such auctions in a 24 hour period had expired. I tried to bid, but the system would not let me, although I was eligible by a couple minutes. The auction locked, and there was not another one for 7 more hours. I really screwed up my strategy to win a big ticket item I had on my watch list. Customer service gave me 50 bids to compensate me. That is the right way to treat a customer, but it is rare in the world today.
I enrolled in Quibids without expecting that they will charge 60$ just for enrollment
After seeing so many negative reviews online I was hesitant if I will get my money back.. But they paid back all my un used bids immediately and their response was very assuring..
The bidding is fun with giving great opportunities to get items cheaper than retail. I notice some bidders that win all the time seem to have access to the less competitive auctions for some reason but other than that it is great. I also wish the lock on auctions would occur a little sooner.
I thought I was going to be able to participate in Quibids, I could not. So I contact customer service and explain my predicament to see if there was something they could do. I was not wrong they did help me in no time, I was surprise to see them act that fast. Thank you again, good job guys.
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