I have never had a problem with customer service and they have always been helpful and polite. (in 116 reviews)
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First of all I was interested to see what this site offered, but I dont want to have to pay upfront just to look. I normally I shop for amazon and offer up deals. Just trying something new. I think I wont be dealing with quidbid for a charge. I am aware if I bid on something I will be charged .60, but I dont think I should be charged to browse the site.....
I recently joined Quibids (online penny auction site). I understand the dangerous of penny auctions and how the system works.
So, with a bit of experience, I started winning auctions at Quibids (won 2 auctions using only 8 bids / pennies) quickly.
Very shortly after the wins, my account was suddenly suspended. Upon inquiring, I was told that my computer IP shows I am not based in the USA. Although my shipping address and residence is in the USA (at the time I was working on a contract in Africa), they could not accept the fact that my computer was somewhere else in the world.
So, here is the kicker. Upon signup, one has to purchase bids, which I did. This money they accepted without any problems (although they should have seen by then that my computer IP was indicating Africa).
It is very disturbing to try and figure out why. The only simple answer that comes up time and again is this ... I won too quickly and too effectively. They did not like that. And kaboom ... no more me.
Again, with my shipping and residence address in the USA, it is very inconsiderate of Quibids to suspend my account because of where I was bidding from.
Unbelievable. Their customer service was horrible and short off, insulting at times.
I do not recommend this site.
I then pushed the envelope and described my exact situation to other penny auction sites (that my computer IP shows Africa, but my residence and shipping address is in the USA). Every single one of them (I approached 5 sites) approved / did not have any problems for me signing up with these conditions.
Quibids do not like winners. Watch out.
Tip for consumers: Do your research first before signing up to any penny auction site. Auctions are fun and entertaining, but is considered by many as a form of gambling. Be careful, with both your money and your site of choice.Ask Andries about QuiBids
I asked for a refund of my unused bids since I don't really find this type of purchasing to my taste....a little too complex, translating bids to $.60, also can't quite understand how with voucher bids selected to be used first I still got billed $.01 on my credit card when I won a bid for vouchers with only 1 bid. I guess I'm just not up to speed for this action. Thanks for the refund minus the 1 bid.
After winning an auction and receiving an email stateing that my item had shipped I couldn't get any information about the delivery date from my order History page. Upon contacting the help section I was given information that led me to the shipper direct and they answered all my questions.
I didn't spend much time on quibids but after all the confusion I finally understood what the website was about and how to use it. Unfortunately it's not my cup of tea although I would recommend to someone who would love it. Customer service was also fast and helpful. Thank you!
MY QUIBIDS REVIEW.....By David Leduc
URL : http://www.quibids.com
OWNERS : Matt Beckham and Shaun Tilford
Customer(s) will Recommend this Business
Unlikely: 7.69% (click for more reviews)
QUIBIDS : Overview
Founded by Matt Beckham and Shaun Tilford in 2009 Oklahoma City, Oklahoma. Quibids is a online Auction site with multiple auctions going on at the same time. There are also multiple auctions waiting to begin. All Auctions have its own start time and do not end until someone wins. All you have to do is purchase coins. The cost varies depending on the bid pack you choose.
BID PACK PRICES
Once you have purchased a bid pack you proceed to BROWSE ALL AUCTIONS and choose an auction you like and bid on it or several at the same time. When bidding on multiple Auctions its easier to keep track of them all by adding them to your WATCH LIST.
All bidding is a single coin at a time, hence an even betting system for all. There is AUTOBIDDING where you can set the auto bidder to bet for you, then you can leave and do other things. When you win an auction you get a choice to keep what you bid on or choose another item of equal or less from a list. If you were bidding on an item and lose there is a offer that will ask you if you would like to purchase it.
You can earn badges and free coins as you play and win auctions.
You can also EARN bids by inviting other people to join. Playing the GAMES is a fun option for earning bids.
Upon winning an auction it will give you 2 choices......continue bidding and checkout later or proceed to check out. Where they will require your credit card information for shipping only.
Hopefully this simple explanation has helped you understand how QUIBIDS Auctions work.
THE POSITIVES AND NEGATIVES
* Your odds of winning are much better than the competitors.
* Fun games to play for earning free bids.
* Winning prize choices.
* Free to join.
* Cost of buying bids is pricey.
* There are not enough BIG ticket items.
* Big time Game players who NEVER stop bidding.
QUIBIDS is a fun way for adults to shop while having fun. It is not a gambling site.
MENT FOR ADULTS ONLY.
Quibids has its own site SUPPORT such as Faq's and live online support.
My final opinion on QUIBIDS I find it very easy to use with a good learning how to use guide. There are lots of great auctions to bid on and bidding is easy even for newcomers. The products are always brand new in the manufacturers boxes. Do not think you will win lots of expensive items that won't happen but it will happen once in a while but you will win win a bunch of good lesser valued items. QUIBIDS is a fun way of winning the simple stuff you wan't or need. I enjoy what I see very much!
OVERALL PUBLIC RANKING : 6 out of 10
I misunderstood the way quibids is ran & when money was taken out of my account, I was very upset & I asked for a refund and without hesitation they refunded my money on the same day The emails were all very courteous and professional. Thank you.
I emailed the customer support regarding to my order because i cannot get the right description order what i want to. Something error on the scroll down arrow.I was contact the customer support to make it sure i can get the right order and i did thru helped of Steve. He set up my right order and guide me to follow the instruction.
after joining with qbids ,I asked for my refund since I didn't buy any thing, well sure enough ,I had a very fast respond to my email,and full refund was applied to my account ,and for that you have my respect.I will talk about this to my friends ,once again thanks a lot.
21 Questions & Answers
can I place my bit and get my stuff through post office box?
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