I have never had a problem with customer service and they have always been helpful and polite. (in 243 reviews)
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I went on QuiBids and became a member then decided I did not want to bid I did not realize money would be taken out of my account without bidding .I became upset and panicked and kept emailing customer service which confused them but they handled it and was great with me and took care of everything
It's my first time on the site and I find it quite easy to use with no complications whatsoever especially with a new user, when you go through the help centre on the site, you will find everything you need on there.
Well not a good thing that it's not available in my country yet.
After I had signed unto QuiBids I found it not to be what I was looking for...I immediately contacted your support team and requested a cancellation of my account...Within hours they had answered via email that my account was cancelled and a refund made to my Visa....Thank you for your fast service...
I was registering and it asked for credit card number, I thought it might be to keep on record for future orders. I received a conformation email for a $60. order. I paniced & was upset. I explained what happened & I have no money in my bank account. Customer service refunded me. I am so grateful! Thank You!
I have never won anything off of quibids and always got outbid by someone.
Logged on and filled in the initial form to learn about QuiBid's site. If the information I needed to make an informed decision about joining were easier to peruse, I might not have joined. The initial charge to my credit card caused me to reconsider being a member.
The live chat folks are polite, quick, knowledgeable, and helpful. They certainly made my experience with Quibids more enjoyable and less frustrating. I'm sure my value score will go up as I learn more about the way the auction works and how to be more successful. I did win 2 auctions today! My first try at this sort of thing!
So far so good....just to click on, take a chance and purchase $60 bucks of bids without any instruction was a real rush of excitment and enthusiasm!
After getting scolded by your experts for a few rounds, things began to make sense....it didn't take that much effort to see how things worked, for me that type of risk was OK, I wouldn't personally recommend this to a new start up, but, what the heck, I did! Thank you guys for all you do....this is a real deal, fun, exciting, and honorable business...I would recommend it to anyone! Blessings
this was my initial opinion: I HAVE JUST NOW BOUGHT AND ONLY AFTER THE PURCHASE DID I GET TO SEE AND READ SUCH AS The 3 Biggest Mistakes Beginners Make. THAT SHOULD BE AVAILABLE BEFORE PURCHASE. I AM NOT INTERESTED IN IT AS AFTER THE FACT DESCRIBED.
I WISH TO CANCEL MY ACCOUNT AND REQUEST A REFUND AS THIS WAS DONE 15 MINUTES AGO.
YOU NEED TO OFFER MORE UP FRONT INFO SUCH AS PRODUCT LISTS. I LOOKED FOR CELL PHONES AND FOUND PAGES AND PAGES OF ACCESORIES....HELLO? I AM NOT INTERESTED AT ALL. PLEASE REFUND.
I won an IPad Air 2 64 GB for $34 last week, this is about the 8th Ipad I e won. Sometimes on an expensive it m, I might watch the auction for an hour before placing a bid. I also won a canon lens for $ 26, it is a zoom lens and sells for $199 new, a while back I won an LG 42" TV for $36 , these are just a few items, also I just won a Walmart gift card for @ 1.75, it's a $50 card. I wish you had more TV's and computers, I've noticed there hasn't been as many to bid on lately.
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