I have never had a problem with customer service and they have always been helpful and polite. (in 135 reviews)
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I contacted quibids about a promotional offer I received by email. The offer indicated I could receive 25 free bids if I completed a Buy Now option on the product in question. The product is not available for my bidding/auction is not available for my participation. I sent an email to quibids about this and felt I was just giving some feedback. Within 30 minutes of submitting my feed back/email through customer support I was credited with 25 bids. That was entirely unexpected. Thank you quibids for making sure your members are treated so well. That is why quibids is the best online auction site on the internet
Your customer service dep't is excellent .. your people were right on top of my
request immediately. Thank you kindly. The thing is .. I only use PayPal but it
was not a 'pay' option .. and too .. I could not find anywhere to 'unsubscribe' so
I had to e-mail your company. Thank you anyway. .. Chrys ..
Please, refer to the last statement I made about QuiBids and their Awesome Customer Service Representative, Tammie.
I knew nothing about how QuiBids worked. Tammie was able to help me by guiding me through the system explaining very carefully, answering every question I had along the way; questioning me to see if I understood what she explained. Throughout the entire time, she was very friendly, patient, upbeat, happy about the company and her job. She then let me go to explore the system on my own, and begin searching for products which I am interested in purchasing. She left me in a manner that if I had any question or problem, that I should call Customer Support and she or someone would help me.
Thank you Tammie and thank you QuiBids.
DID NOT USED THE SERVICES. THE ONLY REASON FOR SUBMITTING MY CREDIT CARD INFORMATION WAS DUE TO THE FACT THAT THE INFORMATION WOULD ONLY BE USED IN THE EVENT THAT I BOUGHT ANYTHING.
PLEASE BE SURE THAT YOU REVERSE THE $60.00 CHARGED.
THANKS, MANUEL E. PEREZ SR.
So I won one auction and lost 3 and used the buy now option. A week later I still haven't gotten my items so I logged back into my account and see that my order history is EMPTY. I took screen shots of all 4 orders and I have the order numbers to prove it. I contacted them via email and they gave me a number n extension number to call. I call it and NOBODY ANSWERED. So I emailed them again telling them nobody answered and to just give me an email address where I can send them the screenshots of my orders. Then I got an email back saying I violated their terms and condition and they're disabling my account. WHAT?????? They didn't even tell me what terms and conditions I violated. They're just too lazy to deal with it and their customer services is the WORST EVER.
Called to ask if I could get a refund due to an accidental hit of the site to buy bids.The gentleman that answered the phone said no problem he could fix the problem one two three.I couldn't thank him enough.He was wonderful.Polite,sweet and made me feel like a VIP.I'm more than pleased with QuiBids!!
32 Questions & Answers
can I place my bit and get my stuff through post office box?
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