I have never had a problem with customer service and they have always been helpful and polite. (in 269 reviews)
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So I am new to qui bids it was my first time bidding and I was bidding for a plate set for my daughter. I went to bid and got an error status but the bidding continued and I did not get a fair chance to win.
It is the most thrilling rush. Bidding is so unpredictable. Some of these people are psychopaths that will bid relentlessly. Other times you can win with one or two bids. From the initial $60, I wasted most of my bids losing bidding wars but I did win 2 items (a Thomas Kinkade print and a skirt) and then 2 more (underwear and a bracelet) from voucher bids collected in the process. Combined price for 4 items: $0.18! So... $60.18. The only problem is that now I am convinced that I can win that high dollar auction with the right timing, enough $$ and the courage to keep bidding. You never know.
I was checking out QuiBids and didn't realize I had bought bids , which cost me 60.00. I contacted Customer Service as soon as I got the confirmation in my email.
They put the money right back in my account. I was so very happy with their quick response.
I had to drop out of QuiBids and when I explained that in an e-mail to them, their response was very positive, actually responded to my e-mail very quickly and absolutely no hassles from them. They refunded my money that was left from my initial purchase with no questions.
I just ant to get my money back, I didn't intend to commit to ANYTHING!. I want to cancel and Quit, Quit, Quit.! I NEVER read where it said that I would be charged just to investigate. I want to CANCEL and QUIT! and I would like my money returned, I haven't bid on anything, I haven't even opened any emails. I just want to STOP.
Quibids did not seem to offer the products in their auctions that were marketed - which led me to try it. When I realized this, support refunded my money almost immediately.
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