I have never had a problem with customer service and they have always been helpful and polite. (in 159 reviews)
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I called in regarding a question on a bid I had made the night before and was lucky enough to get Tammie as my customer service agent. She was so kind, patient and helpful. I would like to extend a SINCERE & MUCH APPRECIATED THANK YOU to Customer Service Agent Tammie. Tammie assisted me in explaining what happened on the previous purchase and exceeded my expectations on help. Her kindness made my afternoon...THANK YOU!!! Unfortunately in today's world, this type of customer service is a rarity and doesn't come by very often. The customer service I received by Tammiet really made this customer very HAPPY and I received such excellent customer service. Thank You QUIBIDS & THANK YOU Tammie!!!
I emailed a service rep and was told my concern was being looked into. My concern was money taken out of my checking account. I only wanted to register my credit card not buy bids. A couple of days later, my account was credited the full amount that was taken out.
It was nice to talk to people who were prepared to resolve the problem without having to answer 50 questions before getting any result. I contacted them, she fixed the problem and I said thank you.
By the way you do not allow my email address domain to get bids so it does me no good to try and earn bids through my email address.
Did not like the way you take the 1st purchase automatically from my credit card, there was no confirmation option of purchase. I was not prepared to spend $72 for 1st venture to you site. If given option I would have cancelled out purchase if possible. But will not rule out that I would sign up again if smaller outlay was an option. Maybe later.
A refurbished TV I had won earlier hadn't been refurbished at all. I just wanted Quibids to know how poorly the Company was representing Quibids so you could make them better. I wasn't expecting anything from you guys but you gave me 100 voucher bids anyway.. Thank you very much,
I hit the wrong button and didn't realize it until I saw an email on it!
Wrote for a refund and Tammie took care of it immediately.
Now once I see that refund on my cc statement-I will be delighted!
Word to the wise-read the rules before you get caught up in the bidding!
I ordered a product In the beginning of June... Started looking for Help when it hadn't arrived at the beginning of July.. Customer service reps online are friendly but don't give any answers... Tracking number for the product is invalid. They refuse to refund me what it actually cost for the product.. bids and payment. I'd highly recommend against this site.
I tryed it a few times, before I knew it, I was out 60.00. And nothing to show for it.
I can't prove that they bid up, but it sure seems like it.
Spend your 60.00 on something you can see and own!
Very fast and strait to the point and very peritoneal.
The first page showing the great prices made me jump right in and join up, pay my money, erc., before I really knew what was what. When I actually read the rules I realized now is not a good time for me to do this. In the future it may be great fun.
If asked I might suggest to those in charge that they mention to newcomers the advantage of reading about it before you spend money. It would save a lot of busy work for everyone. I did ask for a refund, and they were very prompt about doing that. No complaints at all, just a suggestion.ADDENDUM: I just received the comment below. If I missed seeing it, then Quibids cannot be held responsible for my oversight. I am, however, not ready to sign-up again, and my rating stands as it is.
Quibids is by far the best of all Penny Auction sites. Many auctions running constantly, giving everyone a good chance to win. If you don't win, you can always hit the Buy it Now button and all the bids you placed are deducted from the final price. This is great if you plan to buy an item anyway....might as well give it a shot and try to save some serous money.
44 Questions & Answers
can I place my bit and get my stuff through post office box?
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