I have never had a problem with customer service and they have always been helpful and polite. (in 202 reviews)
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I was diagnosed with severe sleep apnea which effects my focus. It was difficult for me to understand how QuiBids works. I asked for my $60 refunded back to my card. Your customer service department got back to me right away stating my card will be refunded within 5 to 6 days.
I wish all company's work as great as yours.
because I filled out the form, you took $63.00 out of my account. I should not have filled out the form as I did not want to buy anything.
As I am 77 years old I found it hard on the nerves to have to keep sending the emails, just to get your phone number
I did select a rating but it is not wright as I never used the wedsite
I was curious about this site and I purchased a bid pack to get started. After reading up a bit on how the site worked I figured I was just not ready for this type of shopping yet and requested a refund of my unused bids. Immediately I was given a credit along with a friendly e-mail from customer service saying they were sorry to see me go. I was very impressed with that and will definitely try this again once I am educated on this type of shopping experience.
I thought I was duped when I was charged $18 during registration and didn't even realize it. After researching, I found negative feedback about Quibids and it was a scam and customer service was horrible. THEY ARE AWESOME! Responded in 24 hrs. to my email and refunded the $18. I can't wait to start shopping! Life's lesson...don't believe all bad things that you hear!
I was unaware Quibids would charge my card when I started an account. I was furious and that it was a scam. Ready to take action with my bank and dispute the claim I called the Customer Service and to my surprise they were understanding and offered me my money back within 5 business days. They are legit and understand that not all people will know how they do business. I now have no qualms and realize it is not a scam but a legit business. Thank you Quibids for the help!
Please see description under item 2 on the survey
I had signed up for Quibids and on the Friday after that they deducted $60 from my checking account. I emailed and asked why this was done, as I had done no bidding. While they did not answer my question, they said there would be a full credit done to my account in 3 business days. This is the 4th day and it has not shown yet, but they assured me it had been done.
made an error with my purchase of bids. when I realized my error I contacted customer service explained my mistake and asked for assistance. I was contacted and the issue resolved even better than I had expected. I will play again in the near future, but will educate myself better.
I hadn't realized that $60 was taken out of my bank account when I signed up for Quibids. Once I did I was quite upset and contacted them my email and then by life chat The problems was solved in a very short time the money returned to me immediately. That's very good service.
This business is very poorly conducted, and im not just someone that is mad becuase they suck at bidding on the auctions. I have done alright on quibids winning around $500 worth of merchandise. Why i am giving it such a poor review is the way they conduct themselves. Double check all prices with other sites such as amazon before making your decision to place a bid. This year (2015) they had iphone 4s' listed for the retail price of $999. The average price of an iphone 4s currently is around $80. This was not just a single occurrence, today i was on the site and found out that they had NBA 2k15 listed for the price of $99.99. Clearly this company needs to do some reworking. Another problem i have come across has been receiving broken and poor quality items. I am assuming this company probably buys in bulk from china and has little to no quality control, so you end up getting broken crap.
Good Luck if you choose to join besides the countless number of bad reviews on the site.