I have never had a problem with customer service and they have always been helpful and polite. (in 116 reviews)
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I signed up with QuiBids and proceeded to their web site to read how to use the site. I was expecting something similar to eBay. I quickly learned that it is much different by design, as the designers add a gaming feel to enhance the experience. I don't game on my PC or Smart Phone and have no interest in any form of gaming. Thus it was not a good fit for me. Apparently many other people like the gaming aspect, which is fine, but I do not, so asked for a refund and they complied with my request vey quick which indicates a company of Integrity to me!!!
Admittedly, I did not take enough time to read what all is involved in understanding the bidding process and the time I would need to put into it. After I signed up and a 100 bid purchase was automatically made upon sign-up, I read what it takes to be successful in bidding and realized I didn't have the time to put into it and requested a refund. The support response was immediate and supportive. There was no pressure to get me to keep my account or making me feel bad for asking for a refund. If I can take the time, one of these days, this makes me way more likely to come back and try it out.
This review its for my first communication with quibids
I'm very happy they respond at the same day.
I hope they'll keep responding until and provide me with more info of how I can start working with them.
I see in their company a good opportunity to move forward
Poor communication on how much a I would be charged and what that amount was for.
I have been a member for 5 years and have won a lot of amazing products at incredibly low prices. Unfortunately, the site is now swarming with colluders and software users, making it nearly impossible to get good deals. Just yesterday, I ended up BINning a product precisely for these reasons--first I became the target of colluders, and then a software user jumped in. If QuiBids doesn't do something to clean up the site, I will most likely quit bidding. To make matters worse, the "value price" of most products is so inflated that deciding to BIN is hardly ever a viable choice.
I was registering with Quibids and reading the info about it. I included all info requested thinking I would do the final purchase in the near future after following the bidding procedure for a while. Unfortunately, I did not realize that I would be charged immediately. I requested a refund until a time when I could better afford the bid purchase. The following day I was informed that the fee would be returned within the next 5 days. I was ready for a big problem, but, so far, all is well.
21 Questions & Answers
can I place my bit and get my stuff through post office box?
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