I have never had a problem with customer service and they have always been helpful and polite. (in 81 reviews)
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This site is a farse and a fake. They make you purchase bids up front that you use to bid on items that you can never win. They encourage you to bid on the beginner $#*! which is stupid stuff like more bids and cheap gift cards. Buyer beware. I would not recommend this site to anyone. I have been on Ebay for years and if you want a real chance to get a real item stay away from QUIBIDS! They have found an ingenius way to steal money from consumers without actually allowing them to win any items. Stay away!! Stay far far away!!! The site is a joke and a SCAM!!!
Tip for consumers: Don't use this site!! ITS A SCAM AND A CON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Ask LORESA about QuiBids
Was curious why 48 dollars was removed from my account? Left me 50 cents? I'm going go back and review the terms and conditions and learn a little more. I was also concerned about other funds being charged or taken out without my permission. I was told that wouldn't happen.
I registered to bid on QuiBides before reading about it. When I realized it would cost $60, I emailed them and said that I did not realize it would cost $60 in order to place bids and asked if they could please refund my money. They did so immediately, no questions asked. It was with a sigh of relief that they did so and my respect for them grew. I will refer others to their site in the future.
I should start with QuiBids is a great idea, and definitely from a financial standpoint it could be quite popular. However, the advertising that QuiBids is doing is quite inaccurate. When I decide to join something that offers me the chance of brand name goods - then I want BRAND NAME goods. Another issue that I found horrible when you join you're automatically charged. I didn't notice anywhere that I'd be charged simply to join. I know that a lot of places are doing that since it's been successful for other businesses. I'm already going to be shopping with you, but you're charging me just to see what you're selling. Actually stock Apple products - then come back to me, and I'll gladly sign up.
I would have liked to try QuiBids without having to invest $60.00! Unlike other penny auctions you do not even offer an incentive for a first purchase. I have never made a purchase on a penny auction so I guess I will look to other penny auctions for my first experience.
Very please at the level of compassion and acting professional. But human! Not cold iron clad rules!
I will rejoin when the rules are further understood by me.
Won 1, lost several just trying to get acquainted. I wouldn't be a regular, it's too time consuming. The other issue that might encourage me to use it more, is that if you pay for bids in the Buy Now price, that they were changed to real bids, since you pay full price for them.
Overall...5 out of 10 rating right now.
Given that I live on a very fixed income, I am always trying to find new ways to save money. While perusing an online article I came across a reference to Qbids and got curious. The front page showed promise - but all the viewable auctions had mere seconds left. Wanting to see more, I went ahead and created an account - hoping to get a better idea of what the site was all about.
As soon as I had, I noticed a $60.00 credit showing - sure enough my bank also shows a matching pending withdrawal.
I simply cannot afford to lose that much money unexpectedly. It is the lions share of my grocery budget for the coming eighteen days.
I have emailed Qbids but am having a major panic attack simply waiting for a reply that is not coming very quickly.
Hopefully I will have the same luck as others I have seen here in getting a prompt refund - or else I literally do not know how I will survive until the first.
Thank you for any consideration in advance. This is truly a very serious issue.
ETA: It took a couple of days, but the $60.00 was refunded. To those suggesting that not reading the Terms and Conditions is somehow a catch-all to avoid being upset, I say to them that few people, if anyone at all, reads Terms and Conditions in this day and age. But, beyond that, as a person who does all of their shopping online - reputable sites ( even those I use multiple times per week ) go out of their way to make SURE I am aware that I am spending money. Try to buy something on Amazon and see how clear it is that they are deducting funds from your bank. This website didn't even try to provide an indication that a financial transaction was about to take place.
I did not know that QuiBids would take the 60.00 out just from me registering. I was not ready to bid.
They have started the process to refund me my $60.00 and they did it right away, just waiting for it to hit my account.
They also cancelled the account at my request, I need to get a better understanding of how this works and be more prepared for the experience.
First time going on the site I was told to put my card information. Then it withdrew 60 dollars automatically from my account. That's the only thing I did not like. Went back on to talk to customer service and they only returned 30 dollars back to my account. I won't ever be back to that site again.
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