I have never had a problem with customer service and they have always been helpful and polite. (in 177 reviews)
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***NOTE: THIS SITEJABBER SITE MUST BE AFFILIATED BECAUSE THEY ASK FOR YOUR QBIDS ID***
If this wasn't a scam THEY WOULD TELL YOU YOU ARE BEING CHARGED $60. They PAY PEOPLE $24 to link you into this scam and get your $60.
You never are told you are authorizing a $60 purchase. What if that's someone's grocery money?
This outfit was recommended as an affiliate for my website from another company I'm questioning highly at this point. I checked it out in advance before putting a link on my site and POW they charged $60 immediately to my card for "bids" which I didn't even know there was a charge FOR.
Every single bid costs you $.60.
You have to bid MANY MANY TIMES to get an item.
If you run out of bids YOU JUST LOSE THE ITEM ANYWAY. I figured I would be paying about $70 for a $40 item after I was run through the mill.
Even after figuring out how to ask for a refund they STILL SAID THEY WOULD KEEP THE BID MONEY. Why would I want to pay THEM to click twice on one item I didn't get. Seriously??? This is a really scummy way to earn a living.
USE EBAY AND FORGET THIS PLACE.
IF IT WAS LEGIT THEY WOULDN'T HAVE TO HIDE THE $60 CHARGE.
I accidentally signed up for QuiBids not realizing you were charged a fee before actually bidding, but thanks to the wonderful customer service they quickly had my monies returned and explained that there was a one time fee to join and then you can bid at any time after that. I will definitely definitely join in the future because of the honesty that was shown. Keep your excellent customer service, I was very impressed!!
I had a technical issue when I was in a high bidding auction which inevitably ,I lost the auction.They promptly answered my concerns and not only understood my concerns and anxiety but proceeded to reimburse all my bids and vouchers with a couple extra and wished me luck with my next auction.
I thought it was going to be a battle, it was a nice surprise after the jaw dropping loss!
I 'experimented' with QuiBids for just a couple of days. I wasn't able to view the QuiBids 101 video due to computer problems, and I'm sure it would have helped. Adding a print version to the website is something that the company should think about. Without that instruction I fumbled a bit, but eventually got comfortable submitting bids. That part of the process couldn't have been easier!
I may be wrong, but somewhere on the website I think that I saw a sentence stating that 'QuiBids is not gambling'. I disagree. In its purest form, gambling is spending money in hopes of attaining something of greater value than the amount spent. With bids costing 60 cents, users are gambling when bidding.
I am a compulsive gambler, and have (had) not made a bet in almost 11 years. Making bids on QuiBids IS gambling, and I urge others like me to stay away.
This is not the fault of QuiBids by any means; I'm just saying that for a person with no spending control, this is not the website for you.
I tried bidding and came very close to winning, however, I ended up purchasing my mixer through quibid at a discount I was ok with. I was bidding on this item a long time which is the process if you want to win, but I don't have that kind of time so I will most likely not bid again...not sure.
DIDN'T LIKE CHARGING ME FOR THE 100 BIDS WITHOUT TELLING ME BEFORE I SIGNED UP. WOULD LIKE TO BE ABLE TO BUY SMALLER AMOUNTS SINCE I AM A BEGINNER. ALSO I FELT THAT I WAS GOING AGAINST PRO'S. JUST DIDN'T FEEL THAT I HAD A CHANCE OF WINNING A BID ON LARGE ITEMS. ALSO NOT NICE TO NOT HAVE A EASY TO FIND PHONE NUMBER, KIND OF COLD YA KNOW.
I had won an item and it showed to have been sent and I had won other items around that same time and afterwards but I never received the one item and had already received the other items won afterwards. I contacted customer support and they checked into the situation and in a couple of days they let me know that the item was being re-shipped and if I did not receive it soon to let them know.
I inadvertently purchased an unintended purchase on 8-28.
Your support staff was soooo nice and not only refunded my account but was very gracious about it.
It's not very often that a company does that when they really aren't obligated to do so.
Again, your customer support service went above and beyond - and I sincerely appreciate it.!!
Jacqueline not only handled one problem, she took care of two!!! I had an item no longer available. Within a short time she provided me with an even better gift plus gave me free bids for my troubles. I also had a wrong item sent. Within a few days I not only had the correct item I ordered, but was told to keep the wrong item that was sent to me accidently!!! I feel like I made out!!! Thank you thank you for the great service!!!
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