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Points2ShopReviews 148

2.2

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Points2Shop Reviews Summary

Points2Shop has a rating of 2.2 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Points2Shop most frequently mention and multiple accounts. Points2Shop ranks 32nd among Points Shopping sites.

service
15
value
12
shipping
12
returns
13
quality
15

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Italy
1 review
0 helpful votes
Follow Ivana P.
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Non paga. Points2shop
March 13, 2024

Ho fatto una richiesta di pagamento a Points2shop più di un mese fa ma non mi è mai arrivato niente.( Ora si appoggiano a Tremendous per evaderli).
Li ho contattati ma non rispondono. In contemporanea però i sondaggi continuano ad arrivare. Ovviamente per ora non li faccio. Riprenderò se mi pagheranno

Date of experience: March 13, 2024
Brazil
1 review
1 helpful vote
Follow Quantum G.
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Be careful scam site
November 6, 2023

Be careful scam site
Be careful, this is a scammer website. These reviews here already indicate this. I accessed the site every day and managed to do only about 5 surveys in a few months, generally I was only able to do the ones I received in my email, I got the minimum amount to withdraw. I tried to access the website and received an invalid email and password error, I opened a ticket and received the following response from them:

Hello,

Thank you for getting in touch.

We regret to inform you that our systems have identified activity that violates Cint's Participant Terms & Conditions for Panel Membership. As a result, we have deactivated your panelist account, and you will no longer have access to log in, participate in surveys or other research programs, or redeem any rewards.

This decision was made after a comprehensive review of your account(s) by our quality team and cannot be reversed.

They do not explain what these terms are and already indicate that they will not review them. This is a very common practice of scam sites, "my site, my rules, you didn't read the terms", be very careful with this site. I usually use several panels and I've had several problems, including account blocking, which have already been resolved because the site where it happened was trustworthy. I do not recommend that you use this site (Points to Shop) as you will be wasting your time and falling for a scam, as you will not receive your rewards, as there will always be a barrier making the process difficult. This site is part of Cint, but I consider Cint a reliable company because I participate in other panels and they always solve my problems, that was the only reason for using this site even with the bad reviews, it's really a shame, now I'll pay more attention to the evaluations before participating in a new panel.

Date of experience: November 6, 2023
Florida
2 reviews
4 helpful votes
Follow Mike E.
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I hope they see this. My name is Mike E. Points2Shop personally ripped me off for over $320 in referral bonuses as I advertised my referral link on craigslist and had a considerable amount of money on P2S. I received an email saying I can't advertise my referral link and that they weren't going to pay me and they were also banning me. My referrals were legitimate and unique. This company is not good and I'm sure after you get that one free dollar they send you they won't be paying you much more very soon after. I am disappointed as the site is neatly designed and I had high hopes for them and their user base which I warned would be asked to leave P2S and join a competitor which works closely with me after the issue I had with P2S. My leads were mostly people I know personally and the link on craigslist is where I directed them when I asked them to register for P2S and give it a try.

Sorry but I don't like working for free like I did for P2S generating leads.

Date of experience: March 2, 2023
Massachusetts
1 review
0 helpful votes
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I NEED HELP CASHING OUT!
December 8, 2022

So before I cash out, I'm reading all these reviews about you not letting people cash out the earnings, AGAIN THEIR EARNINGS! You can't just take those away from people, so BEFORE you can tell me I'm using a "proxy" I've turned all off or actually never used one rwargless!

I will return with the results of the withdrawal!

Date of experience: December 8, 2022
California
1 review
1 helpful vote
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Literally Horrible
March 12, 2021

They really did it. They for real blocked my account for something I didn't even do. They accuse you of bullcrap like "Read this message carefully!
- You used a proxy to complete offers or to register your account.
- You logged in from a public location like a library, university or school.
- You logged in too far from the address you have on file with us." like what the hell? I never did. I haven't even gone out. This seems so stupid to ban me the day I was expecting the visa card which I spent some time to aquire. Really sketchy. If this isn't resolved, I might not use this platform like if I can right now. I am also known as Kyle Connor but my username is "KingsManIan" on the platform. Hope they can resolve this.

Date of experience: March 12, 2021
New York
1 review
5 helpful votes
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Scam website
August 31, 2019

Scam website, I am a platinum member and been with points2shop for 6 years and they've banned me for no reason. I can't even access the site anymore. Stay away from this site.

Date of experience: August 31, 2019
California
1 review
8 helpful votes
Follow Zaliah W.
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I have been a member with this company since 2015 I wasn't as devoted to making money with it then as I am now, so I never got to the point where I cashed out recently... I spent an entire day making $16.88 on the website and something told me to try to cash out before making any more money because I was going to try to make it up to $50 by the end of that night. So I go to cash out to my PayPal and wake up the next morning to fill out more surveys, But Not only was my request for my payment reversed, they blocked my account and ask me to send in a picture of my identification and a piece of mail with my name and address. That's easy, I can do that all day, but why would you guys asked me to verify after I request a payment. Why not make someone go through that before they invest their hard time into filling out those surveys, everyone isnt so comfortable with providing or just putting there personal business on mediocre websites like survey sites. I wouldn't have signed up if I had know that they'd ask for such information... I have joined many survey sites and I have never been asked for such personal information and I've made over $5,000 with them, so this is just ridiculous. Save your time and energy, there are better websites out there.

Date of experience: April 26, 2019
Nevada
1 review
0 helpful votes
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I have been there for awhile now I get to 200 then it gos back down to 178 it has been doing that for the past year ever time the have to work on there website so I start to think when I get to 200 I will get higher but no

Date of experience: March 29, 2019
Alabama
1 review
0 helpful votes
Follow Mary C.
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I've had several issues always resolved and have been blocked but they have always fixed my issue. I think some of these reviews saying they haven't resolved was due to them not trying hard enough. Close the ticket and try again. I've even had them correct orders that never were received. This is my favorite company I am platinum level
Here is my referral code which if you need help I'll also be glad to answer questions this company has always fixed the issue for me.
https://www.points2shop.com?ref=marymc94

Date of experience: November 1, 2018
Janna D. Points2Shop Rep
over a year old

Hello Mary,

Thank-you very much for your review, it's great to hear we're your favourite company. Thank-you for offering to help new members and for being a part of the Points2shop community!

Kind Regards,

New Jersey
1 review
2 helpful votes
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I easily recommend this site, all you have to do is complete surveys daily in your free time. Over time you will accumulate points and can cash out for any reward you like, electronics, clothes, etc. basically anything on amazon. I've made close 800 dollars from this site and have recieved everything I ordered in the mail. 100 points are worth 1 dollar and it doesn't take long to accumulate points. All these bad reviews you see are people that are impatient. You can literally get anything you want for free by putting in a little bit of your time.

Basically, Points2Shop works with different advertisers and they give P2S their banners, and their links. P2S then has members who are interested in that offer and use the offers. When that offer is used, P2P gets paid for sending the customer to that website. When P2P gets paid, they pay a big portion of that back to the member who completed the offer.

You can look my profile up: Archlord16 on Points2Shop and see all the rewards I've redeemed and I am willing to help guide you to earn free rewards.

Please use the following link to sign up and recieve 250 point bonus:
https://tinyurl.com/yaczqbq4

Date of experience: August 8, 2018
Janna D. Points2Shop Rep
over a year old

Hello Trey,

Thank-you for your review, it's amazing to read about how much you have made with Points2shop. We can't wait to see what other rewards you will earn in the future!

Kind Regards,

California
1 review
7 helpful votes
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The site sucks!
August 4, 2018

Crappy customer service, they don't credit you when they are supposed and when you send in a complaint ticket, they block your account

Date of experience: August 4, 2018
Janna D. Points2Shop Rep
over a year old

Hello,

We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account to review your ban and the issue with your credits.

Kind Regards,

Arkansas
1 review
7 helpful votes
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Pitiful
July 9, 2018

I made an account and enjoyed this service a lot, so I recommended my friend to join. He logged in at my house one time and P2S decided that I made myself 2 accounts, so they banned me. I sent in tickets to support which never helped me. They always just say 'you opened multiple accounts on the same IP or address.' I told them just delete all the accounts recently so I could maybe start over. He immediately closed the ticket without a word. They don't care at all for their 'customers' and neglect their jobs as "Support."
Please do not use this service.

Date of experience: July 9, 2018
Janna D. Points2Shop Rep
over a year old

Hello,

We are extremely sorry to hear about your experience with our support team, this is not the experience we strive to provide our users. We have contacted you requesting further information so we may locate your account to review your ban and support ticket.

Kind Regards,

New Hampshire
1 review
12 helpful votes
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Really?
July 6, 2018

I logged in and saw my account was blocked, and sent a support ticket. They just closed it without even replying.

Date of experience: July 6, 2018
South Carolina
22 reviews
83 helpful votes
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This site is a total nightmare, I was lucky to be on here for 2 and a half months and earned enough for 4 amazon gift cards worth $50 apiece, my quality score was close to 400 with their my survey brand of surveys, until on 1/23/2018 at approximately 9:35 AM that morning, I was axed by their ban axe, never have felt such frustration and pain, this site needs to be shut down for deception and cruel practices, I was even following all rules and they claimed that I hacked in points to my account, well I hope they enjoyed kicking me out for life and eternity, they may have the power to banish me from their site, but they cannot banish my soul, that is property of Christ or Satan, the first I want to give my soul to not the later, these clowns will not answer their email or facebook page either I would also like to know how they find out how you can look into a person's room and find out what they are typing?, yes I am talking to you Points2Shop, until you clean up your ways and stop being ban happy I might reconsider.

Date of experience: January 30, 2018
Janna D. Points2Shop Rep
over a year old

Hello,

We are extremely sorry to hear about your experiences. We have contacted you requesting further information so we may locate your account to review your ban.

Kind Regards

Pennsylvania
1 review
5 helpful votes
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Should be better
December 20, 2017

Hum many aspects of the site no longer work nor have they for months, when you are waiting on an order that's late and send a ticket you wait and wait and are told it's because p2s is waiting on response from seller which is so untrue as I have had to contact many sellers in amazon and they only have 24 48 hours to respond. So it's indeed lack of quick support from p2s. If you every have a w-9 issue this can take weeks or 1 time for me a month to be fixed so you can withdraw your earnings. That all said they will when they get time fix your issues and you will always receive your ordered items or earnings it's just a matter of if you want to deal with ( when we get to it) mentality. And they have some really friendly Mods and people.

Date of experience: December 19, 2017
Janna D. Points2Shop Rep
over a year old

Hello,

We are sorry to hear about your frustrations but hope that changes made since you posted this review will have improved your experiences on the site. We have made improvements to the site and are in the process of making further changes. For example, we have changed servers which resulted in faster load times. Our tech team is working very hard on these improvements and there are more changes on the way. We have also increased the number of support administrators working on support tickets. Tickets regarding account blocks are typically being replied to within 48 hours and most issues are resolvable with a few replies.

However, some issues such as amazon orders can take longer to fix because of the third party communication and the support team are also working on more than one case at a time. It is also important to note that whilst amazon requires sellers to respond within 24 hours to keep a good seller rating/score, not all sellers will adhere to this requirement. Support response times are extremely important and are actively being worked on and continuously improving. In regards, to your W-9 form, you can send that in via support ticket early to prevent future delays.

Kind Regards,

GB
3 reviews
27 helpful votes
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Wow, these are dreadful. I've had an email form them telling me i have bonus points. Er. I haven't even signed up! Go away, i will not be joining based upon these reviews. Scammers.

Date of experience: November 25, 2017
Janna D. Points2Shop Rep
over a year old

Hello Janice,

We are extremely sorry to hear that you received an unwanted email. Points2Shop employs a strict policy against sending unsolicited emails. Furthermore, there should be an unsubscribe button within the email you received to prevent future communications being sent to you.

We have also sent you a message on site jabber requesting further information so we may locate your account to ensure you are unsubscribed from all communications and look into why this email was sent to you.

Kind Regards,

Oklahoma
1 review
5 helpful votes
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Feeling cheated
November 20, 2017

They always act racist with me because every time I say I'm white they turn me down and when I complete a 100 point survey they never give me the points!

Date of experience: November 20, 2017
Janna D. Points2Shop Rep
over a year old

Hello Kansas,

Points2shop values opinions from all users. Market research companies create their surveys to target individuals with specific demographic profiles for their research. Ethnicity is one factor out of many that researchers consider when conducting their research.

It is very important to market researchers that the people they are collecting opinions from are representative for the country they are doing research in. For example, they typically want the same percentage of Caucasians and females as there are in in your country. If our users have already filled all quota's for other races and ethnicity you would only qualify for this study being white. Typically, however, you will find that the quota's for white females are closed first due to a higher percentage of this group doing surveys.

If you were disqualified from a survey then it is most likely that you did not meet their target profile or they have collected all the answers they need. However, should you ever fully complete a survey and not receive payment then please contact our support team with the date and time you entered into the survey along with any screenshots you may have. They will then attempt to track the offer on our end. Whilst we cannot guarantee credit, we will try our best!

I hope you will reconsider and come back to Points2shop in the future.

Kind Regards,

Arizona
2 reviews
184 helpful votes
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Points2Shop is Amazing!
September 18, 2017

I have been a member of Points2Shop.com for almost five years and have earned a substantial amount of money. The surveys are thought provoking and the community is friendly, helpful, and good-humored. 10/10 would recommend!

Date of experience: September 17, 2017
Janna D. Points2Shop Rep
over a year old

Hi Lori,

Thank-you for your review and fantastic tips. It’s great to read about your positive experience with the Points2shop community. We hope you continue to visit us for many more years!

Kind Regards,

GB
1 review
12 helpful votes
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You will spend hours to complete surveys, they will show you that you have 0,10 $ if you are lucky and when you want to take your money they block your account and they ask for a copy of your Id. DON'T TRUST THIS SITE.

Date of experience: September 14, 2017
Janna D. Points2Shop Rep
over a year old

Hello Suzana,

I am sorry to read about the frustrations caused by our account verification processes. Accounts are blocked at the withdrawal stage as we have administrators manually check accounts before approving payments and orders. We ask users with account blocks to provide a copy of their ID so we can verify the information on their account is correct. If the information does not match up we can then update the account accordingly. I can assure you that the images you provide us are only reviewed by selected administrators and will permanently delete these once your account is verified.

If you can reply to your support ticket and verify your account we can remove the block on your account and you can withdraw your money.

Kind Regards,

Massachusetts
2 reviews
9 helpful votes
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I have earned about $94 on this site and I have to say that my time spent making that was absolutely miserable the entire time I was doing the surveys and tasks. The surveys are long, boring, unfair, a waste of time, and a waste of an effort. They take about 20-60 mins to complete and you want to shoot yourself in the head if you do one that is an hour. The worst part of this is that you are not guaranteed to qualify for each survey, you have to fill out demographics and see if they match with the survey, but the surveys do not scan your demographics before you take them (which is complete bull $#*!), so you have to wait to go to the page that has the demographic question and if you are 1% or 99% done with the survey you can be DQ'ed at any time for any reason even ones that are not apparent. So you can be 60 mins into a survey and they can ask you a question at the very end if you don't match what they are looking for BAM, congrats bro you just wasted an hour of my life with no compensation whatsoever. In my experience, you gain less than $1.00 an hour. It's just completely a waste of your time, it's not a scam but god damn is it hard to make a messly 0.50 cents.

Date of experience: August 16, 2017
Janna D. Points2Shop Rep
over a year old

Hello Eric,

I am sorry to read about your frustrating survey completion experiences. Unfortunately, we do not have control over the amount our clients are willing to pay for surveys, the topic of the surveys or the length of time it takes to complete them. We merely facilitate completion of these surveys by directing users such as yourself to the surveys. So, a client will create their survey, let us know the payment and we then forward users on to complete these surveys.

I understand that disqualification is extremely frustrating and we do our best to match users with the surveys they are most likely complete. One of the ways we do this is by asking users to fill out detailed demographic profilers, this enables to us to narrow down the surveys shown to you. For example, if you state in your profilers that you do not play video games you will not receive surveys about your video game behaviours. Additionally, we present users with the surveys they are most likely to qualify for as opposed to the highest paid.

Disqualification once you are within a survey is definitely annoying, especially when it is at the end as you have described. This tends to be when the demographic profilers have been placed at the end of the survey instead of at the start. As I previously mentioned this is something we have no control over. However, our system automatically detects when late disqualification occurs and de-prioritises these surveys. We usually have about 2000 surveys running at any point and the majority of these surveys are only active for a few hours to a few days. This means that we all too often find out about surveys which are not set up correctly after our users have these bad experiences. When surveys like this are identified then we will no longer allow users to go into the survey.

Unfortunately, unless a survey has been completed then we cannot pay you as we have not been paid ourselves. Whilst compensating disqualified users sounds reasonable, it is not financially feasible. However, I can reassure you that any data collected from disqualified users is discarded. This is because the market research clients we work with follow the regulations and standards set by ESOMAR. If you are interested in learning more about the regulations and standards that they follow then you can read more on ESOMAR’s website.

One of the ways you can improve your earnings from surveys is by installing our Chrome Extension. We pay a 20% bonus on internal surveys completed if the chrome extension is installed. This enables us to identify any issues that arise within a survey and improve the survey experience for users such as yourself.

I hope that this information helps you to understand the processes that affect survey payments and qualification. I hope that you will consider coming back in the future.

Kind Regards,

From the business

Points2shop is an affiliate marketing and advertising business that offers consumers points to perform certain activities (filling out surveys, playing games, using apps, etc.) which are then meant to be redeemable for products such as consumer electronics, gift cards and clothes.


points2shop.com
Founded in 2007
Alpharetta, GA, United States